Geneva Cleaners

★★☆☆☆
  • 130 W State St

    Geneva, IL 60134

    Map & Directions
  • 630-232-7490

About Geneva Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 7am - 6pm; Sun, noon - 2pm
2.0 6
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I took a skirt to be altered by their European seamstress. It was a disaster. The hem was uneven and the waistband puckered. It was a poor fit. There was no way to fix their mistake. I will take my business elsewhere.

1
★☆☆☆☆

I took a skirt to be altered by their European seamstress. It was a disaster. The hem was uneven and the waistband puckered. It was a poor fit. There was no way to fix their mistake. I will take my business elsewhere.

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Had problem with belt loop on mens suit pants getting burned - geneva cleaners manager implied it was due to wear but clerk initially indicated other customers had same problem. won't go back.

1
★☆☆☆☆

Had problem with belt loop on mens suit pants getting burned - geneva cleaners manager implied it was due to wear but clerk initially indicated other customers had same problem. won't go back.

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What a mess. They came and took all our stuff after a fire -- poor inventory system -- they lost many of our things, ruined expensive clothes and coats. Ruined custom made draperies. I specifically asked if I stood a better chance with the contractor's fogging the house to get the smoke smell off the custom drapes or if I give it to them to handle. they handled it -- they ruined the material and then never gave it back until i asked where it was. They probably ruined over $2,000 worth of items at a minimum. They broke off hooks on my fur coats. The are NEVER on time. After they have your initial business, it's impossible to get a return phone call to discuss damages to my property. One rep says they stand behind their work and another says that I should write it off with the insurance because things shrunk or were ruined. I wouldn't take ANYTHING to them ever again. By the way, my rush items were ruined too just like the person's below. If you do this through an insurance company -- tell them you want to use another cleaners. Period.

1
★☆☆☆☆

What a mess. They came and took all our stuff after a fire -- poor inventory system -- they lost many of our things, ruined expensive clothes and coats. Ruined custom made draperies. I specifically asked if I stood a better chance with the contractor's fogging the house to get the smoke smell off the custom drapes or if I give it to them to handle. they handled it -- they ruined the material and then never gave it back until i asked where it was. They probably ruined over $2,000 worth of items at a minimum. They broke off hooks on my fur coats. The are NEVER on time. After they have your initial business, it's impossible to get a return phone call to discuss damages to my property. One rep says they stand behind their work and another says that I should write it off with the insurance because things shrunk or were ruined. I wouldn't take ANYTHING to them ever again. By the way, my rush items were ruined too just like the person's below. If you do this through an insurance company -- tell them you want to use another cleaners. Period.

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We had a mobile home fire. They came in and took our clothes everything possible. Even though we told not to take some things. Things that didn't fit anymore, or things we didn't want cleaned. Not to mess with this or that. Then a couple days later when they brought back rush items. They were ruined. I called them and told them that they might as well not waste time cleaning any more with these results but they assured me that they would get them clean. Then two weeks later they sent us a bill for $6900. We called and told to stop because this was way too much money to clean these things what they had was not worth that much but their reply was that they were done cleaning them and we would have to pay. Now we are left with a big bill and a bunch of ruined clothes.

PROS: None
CONS: It is a costly shame

1
★☆☆☆☆

We had a mobile home fire. They came in and took our clothes everything possible. Even though we told not to take some things. Things that didn't fit anymore, or things we didn't want cleaned. Not to mess with this or that. Then a couple days later when they brought back rush items. They were ruined. I called them and told them that they might as well not waste time cleaning any more with these results but they assured me that they would get them clean. Then two weeks later they sent us a bill for $6900. We called and told to stop because this was way too much money to clean these things what they had was not worth that much but their reply was that they were done cleaning them and we would have to pay. Now we are left with a big bill and a bunch of ruined clothes.

PROS: None
CONS: It is a costly shame

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We had a house fire and Geneva Cleaners is who the insurance company sent out. Very friendly nice people but alot of the things came back and still smelled like smoke. They did a lovely job restoring my wedding gown and delivered most of my items fairly quickly.

PROS: Friendly and Nice
CONS: Slow Delivery on some items, still smelled of smoke

3
★★★☆☆

We had a house fire and Geneva Cleaners is who the insurance company sent out. Very friendly nice people but alot of the things came back and still smelled like smoke. They did a lovely job restoring my wedding gown and delivered most of my items fairly quickly.

PROS: Friendly and Nice
CONS: Slow Delivery on some items, still smelled of smoke

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Very friendly, family owned dry cleaner. They have saved us from cat urine in a down duvet, a coffee stained chiffon wedding dress and our everyday needs. A unique car-hop service adds to the convenience. They are reasonably priced and very quick. Everyone is so friendly and helpful. I have complete faith in them.

PROS: Car-hop service, miracle workers
CONS: They need to update their computer systems

5
★★★★★

Very friendly, family owned dry cleaner. They have saved us from cat urine in a down duvet, a coffee stained chiffon wedding dress and our everyday needs. A unique car-hop service adds to the convenience. They are reasonably priced and very quick. Everyone is so friendly and helpful. I have complete faith in them.

PROS: Car-hop service, miracle workers
CONS: They need to update their computer systems

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