Orthopedic Assoiates of Kankakee

★★★☆☆

About Orthopedic Assoiates of Kankakee

Categories
  • Orthopedic Surgeons
  • Physical Therapists

Health & Medical

Health & Medical
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3.0 2
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My husband has gone to this office several times. The wait times for appointments is out of hand. Waiting in line to check in and waiting to see a doctor can take 1-2 hours beyond your scheduled appointment time.

Clear your calendar for the day if you have an appointment. I'm sure that it maximizes their reimbursement. I'm sure that will give all of their customers, er patients, that warm fuzzy feeling.

2
★★☆☆☆

My husband has gone to this office several times. The wait times for appointments is out of hand. Waiting in line to check in and waiting to see a doctor can take 1-2 hours beyond your scheduled appointment time.

Clear your calendar for the day if you have an appointment. I'm sure that it maximizes their reimbursement. I'm sure that will give all of their customers, er patients, that warm fuzzy feeling.

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The drs. at OAK are good drs., but the bedside manner is not so great. We used their services when my son broke his arm and one of their drs. happened to be the dr. on call at the ER at Riverside Hospital. Also, the billing office is so difficult to get to when calling. When I did get to them, they kept billing a procedure the wrong way. I had to go into the billing dept. 3 times to get them to straighten it out. *ugh* I think the practice is just TOO BIG for me- it seems more like a money-maker than a caring doctors office .

4
★★★★☆

The drs. at OAK are good drs., but the bedside manner is not so great. We used their services when my son broke his arm and one of their drs. happened to be the dr. on call at the ER at Riverside Hospital. Also, the billing office is so difficult to get to when calling. When I did get to them, they kept billing a procedure the wrong way. I had to go into the billing dept. 3 times to get them to straighten it out. *ugh* I think the practice is just TOO BIG for me- it seems more like a money-maker than a caring doctors office .

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