Central Veterinary Associates--24/7 Hospital

★★★☆☆
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  • 73 W. Merrick Road

    Valley Stream, NY 11580

    Map & Directions
  • 516-234-7081

3.1875 16
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MURDERERS!!!
This September I brought here my absolutely healthy young cat to give birth at this place. They charged me $5 000! They kept her for the night and in the morning they called me and said that my cat and her kittens are dead. I never got any explanation on how it happened or why. I just received my cat in a carton box and now she's buried on my back yard. I paid them $5 000 to kill my cat. I wish that money brings all the disasters and pain in the world to every single one of the staff responsible for my cat's death! I wish you all the worst! BURN IN HELL CVA!!!!!

1
★☆☆☆☆

MURDERERS!!!
This September I brought here my absolutely healthy young cat to give birth at this place. They charged me $5 000! They kept her for the night and in the morning they called me and said that my cat and her kittens are dead. I never got any explanation on how it happened or why. I just received my cat in a carton box and now she's buried on my back yard. I paid them $5 000 to kill my cat. I wish that money brings all the disasters and pain in the world to every single one of the staff responsible for my cat's death! I wish you all the worst! BURN IN HELL CVA!!!!!

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January 7, 2013: I normally do not write reviews but this will be my first?my bird was admitted to CVA of Valley Stream. I??ve never been to this facility before but was taking a chance because my bird needed immediate assistance. I took a chance even though I was recommended by another Veterinarian office staff member that??s not open 24/7 to NOT take him there. Also, after reading the review?I should have known better. There mainly poor reviews.
Upon arrival the place looked nice as well as clean. The staff was ok except for Alicia who was extremely nice. My bird was sick and made slight progress. He was in house for 2 days. The doctors said he was to weak to run any test (blood and x-ray) and I understood that. I visited my bird the first night and I suggested to the staff (I should have gone with my gut instinct) about taking my bird home so he would feel more comfortable and see if he could regain his strength or if not he would pass away knowing he was home peacefully. Instead, the staff makes you feel like you??re a bad pet owner (I??ve had my bird for 11 years) by taking your pet away from the facility under it??s weak, ??critical? condition and they reinforce that your pet will be under special supervision (ICU). Well, I left my bird there overnight and came back the next day to tell them I will be taking my bird home. (I should have said can I see him first and then say I was taking him home) They took me in the back to were the ICU was and showed me the condition of my bird. When I started touching him, I started questioning why is his beak so sticky? She said its probably due to the medication. Now, if the bird is weak and doesn??t have the strength to open his mouth then a sticky beak is going to be much more harder to open?no? Then I started rubbing his head and he didn??t make a sound or budge. Then I said what are you showing me here?is he even breathing? It turns out the staff member took the bird out of the ICU unit, her eyes popped out of her head while talking to another staff member about cleaning his beak when truly she wasn??t sure if my bird was breathing or not. I asked her again if he is breathing? Then the other staff member said it looks like he stopped breathing and strolled her lazy behind into the doctor??s office. Hence, the staff was showing me the condition of my ??critical? dead bird passing it off as if he was still alive.
The bill. The staff said they wouldn??t run the charge until the pet is released. Before I got there to take my bird home they ran the charge without me even telling them that I am taking my bird home. I guess when I called for a status update on my bird the so called veterinarian knew I was going to take my bird home, hence, the charge (they also questioned me as to if I was taking my bird some place else? I said yes which makes me wonder if they did something to my bird which made him pass). Instead of reviewing the chart to see what was done, they billed me for stuff that wasn??t done. I??m waiting for my reimbursement.

1
★☆☆☆☆

January 7, 2013: I normally do not write reviews but this will be my first?my bird was admitted to CVA of Valley Stream. I??ve never been to this facility before but was taking a chance because my bird needed immediate assistance. I took a chance even though I was recommended by another Veterinarian office staff member that??s not open 24/7 to NOT take him there. Also, after reading the review?I should have known better. There mainly poor reviews.
Upon arrival the place looked nice as well as clean. The staff was ok except for Alicia who was extremely nice. My bird was sick and made slight progress. He was in house for 2 days. The doctors said he was to weak to run any test (blood and x-ray) and I understood that. I visited my bird the first night and I suggested to the staff (I should have gone with my gut instinct) about taking my bird home so he would feel more comfortable and see if he could regain his strength or if not he would pass away knowing he was home peacefully. Instead, the staff makes you feel like you??re a bad pet owner (I??ve had my bird for 11 years) by taking your pet away from the facility under it??s weak, ??critical? condition and they reinforce that your pet will be under special supervision (ICU). Well, I left my bird there overnight and came back the next day to tell them I will be taking my bird home. (I should have said can I see him first and then say I was taking him home) They took me in the back to were the ICU was and showed me the condition of my bird. When I started touching him, I started questioning why is his beak so sticky? She said its probably due to the medication. Now, if the bird is weak and doesn??t have the strength to open his mouth then a sticky beak is going to be much more harder to open?no? Then I started rubbing his head and he didn??t make a sound or budge. Then I said what are you showing me here?is he even breathing? It turns out the staff member took the bird out of the ICU unit, her eyes popped out of her head while talking to another staff member about cleaning his beak when truly she wasn??t sure if my bird was breathing or not. I asked her again if he is breathing? Then the other staff member said it looks like he stopped breathing and strolled her lazy behind into the doctor??s office. Hence, the staff was showing me the condition of my ??critical? dead bird passing it off as if he was still alive.
The bill. The staff said they wouldn??t run the charge until the pet is released. Before I got there to take my bird home they ran the charge without me even telling them that I am taking my bird home. I guess when I called for a status update on my bird the so called veterinarian knew I was going to take my bird home, hence, the charge (they also questioned me as to if I was taking my bird some place else? I said yes which makes me wonder if they did something to my bird which made him pass). Instead of reviewing the chart to see what was done, they billed me for stuff that wasn??t done. I??m waiting for my reimbursement.

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A+++ service. 24 hour staff so i know my pet is always cared for. Very clean facilities. Very nice doctors. Excellent place!

5
★★★★★

A+++ service. 24 hour staff so i know my pet is always cared for. Very clean facilities. Very nice doctors. Excellent place!

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I recently brought my pet to Central Vets. Missy is an older dog adn I was so afraid they would tell me I had to put her down like my old vet did. I had her admitted to their hospital and they did blood tests and ex-rays and even called in a specialist.They found some things that were from old age and some things I never would have known about. She had a thyroid condition and was diabetic.They put her on medication and showed me how to give insulin shots.The doctors there have been wonderful and caring and showed me how to manage an older pet. I am so grateful to Central Vets and so is Missy.

5
★★★★★

I recently brought my pet to Central Vets. Missy is an older dog adn I was so afraid they would tell me I had to put her down like my old vet did. I had her admitted to their hospital and they did blood tests and ex-rays and even called in a specialist.They found some things that were from old age and some things I never would have known about. She had a thyroid condition and was diabetic.They put her on medication and showed me how to give insulin shots.The doctors there have been wonderful and caring and showed me how to manage an older pet. I am so grateful to Central Vets and so is Missy.

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I want to thank the Doctors and staff at the CVA Valley Stream Hospital for their quick response to my choking dog. I have a 5 month old Boston Terrier that is named "Bert". Bert is a very active little puppy that likes to eat everything in sight. Well the other day little Bert decided to chew and swallow a clothes pin found in my yard and began choking on it. In a panic, I called the vet office where I live and they informed me to bring him to an Animal Hospital because they were not equipped to deal with that type of emergency. I saw my neighbor and she informed me that she goes to Central Veterinary Associates in Valley Stream. I got the address and went there. My neighbor called the CVA office and let them know that I was coming in. As soon as I walked in, they brought him to the back and began working on him. After a short period of time they removed the clothes pin from his throat and then they put a camera down his throat to see if there was any damage to the inside of his throat. Well, thank god that there was no damage. After all of the excitement, I realized that all I had was my drivers license on me. I had No credit cards on me to pay the bill. They informed me of a thing a called " Care Credit " for animals . I applied for it right at the office and was approved. My day just got a whole lot better. Once again, Thank you all for your quick response to saving my
" Bert ".

5
★★★★★

I want to thank the Doctors and staff at the CVA Valley Stream Hospital for their quick response to my choking dog. I have a 5 month old Boston Terrier that is named "Bert". Bert is a very active little puppy that likes to eat everything in sight. Well the other day little Bert decided to chew and swallow a clothes pin found in my yard and began choking on it. In a panic, I called the vet office where I live and they informed me to bring him to an Animal Hospital because they were not equipped to deal with that type of emergency. I saw my neighbor and she informed me that she goes to Central Veterinary Associates in Valley Stream. I got the address and went there. My neighbor called the CVA office and let them know that I was coming in. As soon as I walked in, they brought him to the back and began working on him. After a short period of time they removed the clothes pin from his throat and then they put a camera down his throat to see if there was any damage to the inside of his throat. Well, thank god that there was no damage. After all of the excitement, I realized that all I had was my drivers license on me. I had No credit cards on me to pay the bill. They informed me of a thing a called " Care Credit " for animals . I applied for it right at the office and was approved. My day just got a whole lot better. Once again, Thank you all for your quick response to saving my
" Bert ".

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Have been a client for many years.... but it's never routine. Always a fresh face, a new tool or another innovative way to ensure my bulldog's health. For those of you who don't realize, English Bulldogs are very arthritic and experience a lot of pain as they age. They normally live to about 8 or 9 years old.
For years, Dr. Charos delicately managed her pain level with medications, always careful to balance her comfort and function. He and the other doctors were helpful in advising me on food and activities to keep her at a healthy weight. Lately, CVA has been able to offer me accupunture for my 12 year old bullie... She is doing wonderfully.
Dr. DeFeis has been sweet and patient with my cranky girl as he chooses accupunture points to address her various ailments. Her mobility is excellent. Still able to do the stairs, can get on the couch on her own - life is good for my old girl- and I have CVA to thank for that.
Like anything else, you get what you pay for.... I'm glad to know that there is a high quality veterinary practice in my neighborhood and I don't have to settle for the low level of care we endured with my parent's dogs and cats. Now that I've enjoyed being a client at CVA and see the proof with my healthy, happy, geriatric dog, I know I made the right choice and recommend you check them out yourself.

5
★★★★★

Have been a client for many years.... but it's never routine. Always a fresh face, a new tool or another innovative way to ensure my bulldog's health. For those of you who don't realize, English Bulldogs are very arthritic and experience a lot of pain as they age. They normally live to about 8 or 9 years old.
For years, Dr. Charos delicately managed her pain level with medications, always careful to balance her comfort and function. He and the other doctors were helpful in advising me on food and activities to keep her at a healthy weight. Lately, CVA has been able to offer me accupunture for my 12 year old bullie... She is doing wonderfully.
Dr. DeFeis has been sweet and patient with my cranky girl as he chooses accupunture points to address her various ailments. Her mobility is excellent. Still able to do the stairs, can get on the couch on her own - life is good for my old girl- and I have CVA to thank for that.
Like anything else, you get what you pay for.... I'm glad to know that there is a high quality veterinary practice in my neighborhood and I don't have to settle for the low level of care we endured with my parent's dogs and cats. Now that I've enjoyed being a client at CVA and see the proof with my healthy, happy, geriatric dog, I know I made the right choice and recommend you check them out yourself.

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Thank G-D for Central Vets....!!!!!!!
My 3 years old yorkie named Chan (short for Chanel) suddenly was having trouble breathing. This all took place when I was having friends over for dinner , of course Sunday noght at 8pm. I called my regular vet whose answering machine directed me some 45 minutes away to another emergency vet center. I googled emergency vets in the south shore of Long Island and Central Veterinary Associates came up. I called and the receptionist was very accomodating similar to a human emergency room. She told me to come to the 24 hour hospital in Valley Stream as her concern was similar to mine.
She assurred me that a doctor would be available to see Chan within minutes of my arrival and she also told me to use the back parking lot and come directly up the handicap accessible ramp for direct entry into the waiting room. I was immediately made to feel very comfortable in the manner the phone was answered and how I was instructed to arrive. I fely like I was an ambulance arriving.
The story gets better. The same girl helped me expedite some simple paperwork while a doctor came out to the waiting room to look at Chan.
The doctor, also a young girl told me that she was stable and would meet me in the exam room in minutes. Chan was examined and it was reccomended to me to leave Chan in the hospital for further testing and intravenous care. The male assistant took me for a complete tour of the hospital which , by the way had a large staff working at 8:30pm on a Sunday night. This too gave me enormous confidence. The entire place smelled great which I must say is not the same for my reg vet, but who knew that differnce. The Central Vet was mostly concerned with the fact that my dog was never spayed and had been drinking and urinating alot more.
I left Chan in their hands and felt comfortable enough to go back to the party at my home and told everyone there about the great feeling that I had.

That night I became anxious about Chan's condition so I called at 3am. I never thought for one moment that I would speak to anyone, let alone a doctor.
The same female doctor told me she was concern with an infection in Chan's uterus. She assurred me that Chans' conidtion was now stable and her kidney's were not affected.
The next morning, I recived a call from an older gentlemen doctor who explained in easy words what was going on. He reccomended a total hysterectomy and he had a manger fax me the consent form while he accept my phone OK to proceed in order to save time to remove the toxic organs asap.
That afternoon, I received another called from yet another doctor who told me that Chan has fully recovered from the anesthesia and is doing well and likely to be going home Tuesday or Wednesday.
I picked my dog up that wednesday after speaking with a doctor everyday and took Chan home to rest for 3 more days until I had to return for a recheck with the doctor who performed the surgery.
What totally impressed me was the fact that each of those 3 days with Chan at home, I got a phone call from Central Vets inquiring about Chan's health report. Honestly, I do not recall getting this from my own doctos or children's doctors. Non the less I was extremely satisfied with all the care Chan's and I received at Central veterinary Associates.

I changed vets to use them for even my yearly shots and check up.
I give Central 5 plus stars.....................they saved my dog's life and even managed to make me calm during the whole event. I cannot imagine any longer why anyone would be using a vet that sends pets who are sick a long distance away when Central has it all

5
★★★★★

Thank G-D for Central Vets....!!!!!!!
My 3 years old yorkie named Chan (short for Chanel) suddenly was having trouble breathing. This all took place when I was having friends over for dinner , of course Sunday noght at 8pm. I called my regular vet whose answering machine directed me some 45 minutes away to another emergency vet center. I googled emergency vets in the south shore of Long Island and Central Veterinary Associates came up. I called and the receptionist was very accomodating similar to a human emergency room. She told me to come to the 24 hour hospital in Valley Stream as her concern was similar to mine.
She assurred me that a doctor would be available to see Chan within minutes of my arrival and she also told me to use the back parking lot and come directly up the handicap accessible ramp for direct entry into the waiting room. I was immediately made to feel very comfortable in the manner the phone was answered and how I was instructed to arrive. I fely like I was an ambulance arriving.
The story gets better. The same girl helped me expedite some simple paperwork while a doctor came out to the waiting room to look at Chan.
The doctor, also a young girl told me that she was stable and would meet me in the exam room in minutes. Chan was examined and it was reccomended to me to leave Chan in the hospital for further testing and intravenous care. The male assistant took me for a complete tour of the hospital which , by the way had a large staff working at 8:30pm on a Sunday night. This too gave me enormous confidence. The entire place smelled great which I must say is not the same for my reg vet, but who knew that differnce. The Central Vet was mostly concerned with the fact that my dog was never spayed and had been drinking and urinating alot more.
I left Chan in their hands and felt comfortable enough to go back to the party at my home and told everyone there about the great feeling that I had.

That night I became anxious about Chan's condition so I called at 3am. I never thought for one moment that I would speak to anyone, let alone a doctor.
The same female doctor told me she was concern with an infection in Chan's uterus. She assurred me that Chans' conidtion was now stable and her kidney's were not affected.
The next morning, I recived a call from an older gentlemen doctor who explained in easy words what was going on. He reccomended a total hysterectomy and he had a manger fax me the consent form while he accept my phone OK to proceed in order to save time to remove the toxic organs asap.
That afternoon, I received another called from yet another doctor who told me that Chan has fully recovered from the anesthesia and is doing well and likely to be going home Tuesday or Wednesday.
I picked my dog up that wednesday after speaking with a doctor everyday and took Chan home to rest for 3 more days until I had to return for a recheck with the doctor who performed the surgery.
What totally impressed me was the fact that each of those 3 days with Chan at home, I got a phone call from Central Vets inquiring about Chan's health report. Honestly, I do not recall getting this from my own doctos or children's doctors. Non the less I was extremely satisfied with all the care Chan's and I received at Central veterinary Associates.

I changed vets to use them for even my yearly shots and check up.
I give Central 5 plus stars.....................they saved my dog's life and even managed to make me calm during the whole event. I cannot imagine any longer why anyone would be using a vet that sends pets who are sick a long distance away when Central has it all

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Being a new pet owner we were referred to this place because it was in the network of clinic's that was in our buyer agreement from the place where we bought our pet. We had our pet only 2 weeks when it came down with what appeared to be kennel cough, so we bought it to a few clinics who gave it some medication. After a few days the puppy didn??t get better so we decided to take it to this hospital. At first we got a good impression of the place. It looked very clean and modern. Also the people we meet that night seemed very friendly, they even gave us a tour of the place.
The next day everything changed. (Our pet was there for 4 days) Everyday we would call and ask what the status was and everyday we go the same answer. The condition was the same and our ??next steps are to run blood tests and x-rays? Well everyday we called and everyday got that same answer. From that point on everyone we spoke to seemed sort of rude and or uncaring. None of the doctors I spoke to could give me a straight answer as to what the problem was. (Except for the pet has a SEVERE virus). Well on the forth day our pet died! All they could tell me was the pet had a SEVERE virus and there was nothing they could do. I asked repeatedly why no further tests were done (blood work, x-rays, deeper fecal test) No one could give me a straight answer. Finally the last doctor I spoke to basically admitted to me that they under-estimated the severity of the problem. So because of that my pet is dead.
Imagine bringing your kids to the hospital, die there and then have some doctor say sorry your kid died of a SEVERE virus. How furious would you be? In closing stay away from this place. They might do a few things right for some people but it??s not worth the risk.

1
★☆☆☆☆

Being a new pet owner we were referred to this place because it was in the network of clinic's that was in our buyer agreement from the place where we bought our pet. We had our pet only 2 weeks when it came down with what appeared to be kennel cough, so we bought it to a few clinics who gave it some medication. After a few days the puppy didn??t get better so we decided to take it to this hospital. At first we got a good impression of the place. It looked very clean and modern. Also the people we meet that night seemed very friendly, they even gave us a tour of the place.
The next day everything changed. (Our pet was there for 4 days) Everyday we would call and ask what the status was and everyday we go the same answer. The condition was the same and our ??next steps are to run blood tests and x-rays? Well everyday we called and everyday got that same answer. From that point on everyone we spoke to seemed sort of rude and or uncaring. None of the doctors I spoke to could give me a straight answer as to what the problem was. (Except for the pet has a SEVERE virus). Well on the forth day our pet died! All they could tell me was the pet had a SEVERE virus and there was nothing they could do. I asked repeatedly why no further tests were done (blood work, x-rays, deeper fecal test) No one could give me a straight answer. Finally the last doctor I spoke to basically admitted to me that they under-estimated the severity of the problem. So because of that my pet is dead.
Imagine bringing your kids to the hospital, die there and then have some doctor say sorry your kid died of a SEVERE virus. How furious would you be? In closing stay away from this place. They might do a few things right for some people but it??s not worth the risk.

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have been a client for over 30 years...they only have gotten better and better. immaculate high tech care for your loved ones. i have gotten to know several of the doctors and staff over the years and have nothing but fond words to say. they are professional but also human and have always treated me and my pets with respect and kindness

5
★★★★★

have been a client for over 30 years...they only have gotten better and better. immaculate high tech care for your loved ones. i have gotten to know several of the doctors and staff over the years and have nothing but fond words to say. they are professional but also human and have always treated me and my pets with respect and kindness

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I took my cat to Central Veterinary Associates because it was the only hospital open during the new year's holiday. I initially was quite impressed by the shiny, high-tech atmosphere of the facility, and was pleased to see how clean and professional everything looked. My cat (which I had just begun to foster) had constipation that required an enema. During the consultation the doctors were very friendly and went to great lengths to give us a tour of the place to reassure us. I had no qualms about dropping my cat off for the night. My wife agreed with me.

The next day everything turned around. After waiting a good long while, a different doctor brought back our cat. I could barely listen to the guy because he seemed about to have a heart attack himself--he was overweight, wheezing, and difficult to understand. It was absurd because he was trying to lecture us about all the "necessary" treatments the cat needed to be in optimal health. Instead of bringing us up-to-date on our cat's condition, he spent a good twenty minutes trying to sell us a product called "Revolution" to protect against mosquito-borne illnesses. Never mind that our cat is indoors-only, and that we've never had mosquitoes in our apartment. After keeping this up till my wife and I were blue in the face, he finally brought back our cat. Fortunately, there was nothing wrong with him, and the enema went well, but they performed all sorts of unnecessary tests and procedures on him. To be fair, they did let us know what they would do in advance, but having brought him in for an emergency, we were in no condition to say "no" to anything the good doctors requested. In the end, we were shell-shocked to foot a nearly $2,000 bill. It would have been even higher had they managed to hook us on "Revolution" and other unnecessary items they tried to tack on. I felt even worse for my cat, who had to endure all these invasive procedures without knowing that they would come to an end.

I don't dispute that CVA has state-of-the-art equipment or plenty of personnel. However, the facility lacks any sense of compassion or restraint. There's the awful sense that the doctors seem to know perfectly well that they can talk the client into every test in the book (at any price) when the client's in a desperate situation, not knowing what's wrong with his/her pet. That they--the experts to whom we entrust our dearest ones--take advantage of this trust for sheer financial gain is disgusting and disheartening. Steer clear of CVA and bring your pet to a place that really cares.

1
★☆☆☆☆

I took my cat to Central Veterinary Associates because it was the only hospital open during the new year's holiday. I initially was quite impressed by the shiny, high-tech atmosphere of the facility, and was pleased to see how clean and professional everything looked. My cat (which I had just begun to foster) had constipation that required an enema. During the consultation the doctors were very friendly and went to great lengths to give us a tour of the place to reassure us. I had no qualms about dropping my cat off for the night. My wife agreed with me.

The next day everything turned around. After waiting a good long while, a different doctor brought back our cat. I could barely listen to the guy because he seemed about to have a heart attack himself--he was overweight, wheezing, and difficult to understand. It was absurd because he was trying to lecture us about all the "necessary" treatments the cat needed to be in optimal health. Instead of bringing us up-to-date on our cat's condition, he spent a good twenty minutes trying to sell us a product called "Revolution" to protect against mosquito-borne illnesses. Never mind that our cat is indoors-only, and that we've never had mosquitoes in our apartment. After keeping this up till my wife and I were blue in the face, he finally brought back our cat. Fortunately, there was nothing wrong with him, and the enema went well, but they performed all sorts of unnecessary tests and procedures on him. To be fair, they did let us know what they would do in advance, but having brought him in for an emergency, we were in no condition to say "no" to anything the good doctors requested. In the end, we were shell-shocked to foot a nearly $2,000 bill. It would have been even higher had they managed to hook us on "Revolution" and other unnecessary items they tried to tack on. I felt even worse for my cat, who had to endure all these invasive procedures without knowing that they would come to an end.

I don't dispute that CVA has state-of-the-art equipment or plenty of personnel. However, the facility lacks any sense of compassion or restraint. There's the awful sense that the doctors seem to know perfectly well that they can talk the client into every test in the book (at any price) when the client's in a desperate situation, not knowing what's wrong with his/her pet. That they--the experts to whom we entrust our dearest ones--take advantage of this trust for sheer financial gain is disgusting and disheartening. Steer clear of CVA and bring your pet to a place that really cares.

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These people do not care about your pet. They only care about how much money they will take from you. If you do not have the money to pay for their exaggerated prices than they will think nothing of taking your animal away. They will also do it it front of your child. They now own my dog and will not give me any information on him. They have no compassion for people who love their pets. They will charge you for testing that is not necessary and then ask you to have it seen by a specialist for another charge. Central Veterinary Associates and any of their affiliate hospitals are only in this for the love of money and not for the love of animals. I warn you not to use this animal hospital even if the animal's life depends on it. Go anywhere else but here.

1
★☆☆☆☆

These people do not care about your pet. They only care about how much money they will take from you. If you do not have the money to pay for their exaggerated prices than they will think nothing of taking your animal away. They will also do it it front of your child. They now own my dog and will not give me any information on him. They have no compassion for people who love their pets. They will charge you for testing that is not necessary and then ask you to have it seen by a specialist for another charge. Central Veterinary Associates and any of their affiliate hospitals are only in this for the love of money and not for the love of animals. I warn you not to use this animal hospital even if the animal's life depends on it. Go anywhere else but here.

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0 out of 1 people found this review helpful.

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I had been taking my 10 year old bichon Jasper to another veterinarian for over a year for a coughing problem. After telling the other veterinarians that my pet's cough was abnormal, they proceeded to tell me that i was being overly concerned and that it was just something called a tracheal collapse. After several more visits, antibiotics and steroids were used without any improvement. I finally got fed up and went to Central Veterinary Associates in Valley Stream because one night at around 2am my regular veterinarian was not willing to see me for Jasper's coughing again.

At Central Veterinary Associates, they told me at 2am I could immediately come down to be seen by one of their veterinarians.
When i had my appointment, there was an older looking doctor who told me we should take a chest radiograph. The assistant showed me their beautifully renovated hospital while they helped me sign Jasper into the hospital.

The next day, the doctors told me that they had the radiology specialist look at Jasper's radiographs. Unfortunately, Jasper had an enlarged heart that was causing the coughing. Jasper also had something wrong in the lungs and they recommended further testing.

The next set of tests showed that Jasper needed long term heart medications and had cancer in his lungs. I couldn't believe it. All this time I was being given antibiotics and being told everything was fine, but my poor Jasper was having difficulty breathing and was due to pass away at any time.

With Central Veterinary Associates help, Jasper is now so much more comfortable at home. He has lived 6 months longer than anticipated by the specialists.

If it weren't for them, Jasper might have died already or would be living right now in discomfort.

You should definately go to central veterinary associates because they do things the right way and they know how to diagnose your pet's problems. They also were very caring, humane, and sympathetic to me.

PROS: Nice Doctors, Excellent Diagnostics, Great FAcility
CONS: expensive but well worth it (cheaper than other 24 hour hospitals)

5
★★★★★

I had been taking my 10 year old bichon Jasper to another veterinarian for over a year for a coughing problem. After telling the other veterinarians that my pet's cough was abnormal, they proceeded to tell me that i was being overly concerned and that it was just something called a tracheal collapse. After several more visits, antibiotics and steroids were used without any improvement. I finally got fed up and went to Central Veterinary Associates in Valley Stream because one night at around 2am my regular veterinarian was not willing to see me for Jasper's coughing again.

At Central Veterinary Associates, they told me at 2am I could immediately come down to be seen by one of their veterinarians.
When i had my appointment, there was an older looking doctor who told me we should take a chest radiograph. The assistant showed me their beautifully renovated hospital while they helped me sign Jasper into the hospital.

The next day, the doctors told me that they had the radiology specialist look at Jasper's radiographs. Unfortunately, Jasper had an enlarged heart that was causing the coughing. Jasper also had something wrong in the lungs and they recommended further testing.

The next set of tests showed that Jasper needed long term heart medications and had cancer in his lungs. I couldn't believe it. All this time I was being given antibiotics and being told everything was fine, but my poor Jasper was having difficulty breathing and was due to pass away at any time.

With Central Veterinary Associates help, Jasper is now so much more comfortable at home. He has lived 6 months longer than anticipated by the specialists.

If it weren't for them, Jasper might have died already or would be living right now in discomfort.

You should definately go to central veterinary associates because they do things the right way and they know how to diagnose your pet's problems. They also were very caring, humane, and sympathetic to me.

PROS: Nice Doctors, Excellent Diagnostics, Great FAcility
CONS: expensive but well worth it (cheaper than other 24 hour hospitals)

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This is where my kitten got sent for 7 days and 6 nights from Bayside Animal Clinic, part of the same network/chain. For more information, read my review on them. They give you a low estimate, inflate charges, provide necessary and UNNECESSARY care, even though it's not necessarily beneficial to the cat. I.e. THREE chest x-rays in 6 days- such a drastic amount of radiation for such a young baby! (I now work in radiology so I know what I am talking about). Two would have been more than enough for an upper respiratory tract infection; it's not like that's all they have at hand to assess how treatment is progressing.

The vets are knowledgeable but don't explain things fully, and don't like answering questions. I got cut off on more than one occasion calling about him. Out of concern for your baby, you say "yes" to whatever they say, believing the vet knows best. Then you receive a vet bill 3x what you were given as an estimate!!!

Maybe if you can get out of there within a night or so (not the six my cat took), the charges won't have time to be so bad. Yes, they charge you for every little thing.

Also, the receptionist acts like it's a horrible thing when you call even just once a day to check on your baby. No better in person either.

Pros: Knowledgeable vets
Cons: Don't explain things fully, unnecessary procedures, RUDE staff, inflated $

PROS: knowledgeable if dettached vets
CONS: Don't explain things fully, unnecessary procedures, RUDE staff, inflated $

2
★★☆☆☆

This is where my kitten got sent for 7 days and 6 nights from Bayside Animal Clinic, part of the same network/chain. For more information, read my review on them. They give you a low estimate, inflate charges, provide necessary and UNNECESSARY care, even though it's not necessarily beneficial to the cat. I.e. THREE chest x-rays in 6 days- such a drastic amount of radiation for such a young baby! (I now work in radiology so I know what I am talking about). Two would have been more than enough for an upper respiratory tract infection; it's not like that's all they have at hand to assess how treatment is progressing.

The vets are knowledgeable but don't explain things fully, and don't like answering questions. I got cut off on more than one occasion calling about him. Out of concern for your baby, you say "yes" to whatever they say, believing the vet knows best. Then you receive a vet bill 3x what you were given as an estimate!!!

Maybe if you can get out of there within a night or so (not the six my cat took), the charges won't have time to be so bad. Yes, they charge you for every little thing.

Also, the receptionist acts like it's a horrible thing when you call even just once a day to check on your baby. No better in person either.

Pros: Knowledgeable vets
Cons: Don't explain things fully, unnecessary procedures, RUDE staff, inflated $

PROS: knowledgeable if dettached vets
CONS: Don't explain things fully, unnecessary procedures, RUDE staff, inflated $

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My poor little dog got away from me the other day, Saturday afternoon, and ran into the street where he was hit by a truck's tire. I scooped his lifeless body up and had no idea where to take him. My vet was not in at that hour and after calling many places in the yellow pages that advertised that they were open and getting an answering machine to take him far away, I finally found this hospital. I rushed in and 2 doctors immediately came running and didn't bother to have me fill out any forms. They told me my baby was in shock and they put him on IV and gave him some shot for the shock. Within 10 minutes my Charlie was looking into my eyes again which I thought would never happen since he was lifeless when we arrived. I left him there for 2 nights since they always have a doctor there and they made sure nothing was broken. Now we are back together again and even though it cost a bit of money they offered me, at their own expense, this 6 month interest free credit plan so I can pay the bill off gradually without any interest. I have never met a more caring and helpful group of people in all my animal owning days!

5
★★★★★

My poor little dog got away from me the other day, Saturday afternoon, and ran into the street where he was hit by a truck's tire. I scooped his lifeless body up and had no idea where to take him. My vet was not in at that hour and after calling many places in the yellow pages that advertised that they were open and getting an answering machine to take him far away, I finally found this hospital. I rushed in and 2 doctors immediately came running and didn't bother to have me fill out any forms. They told me my baby was in shock and they put him on IV and gave him some shot for the shock. Within 10 minutes my Charlie was looking into my eyes again which I thought would never happen since he was lifeless when we arrived. I left him there for 2 nights since they always have a doctor there and they made sure nothing was broken. Now we are back together again and even though it cost a bit of money they offered me, at their own expense, this 6 month interest free credit plan so I can pay the bill off gradually without any interest. I have never met a more caring and helpful group of people in all my animal owning days!

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DON'T GO TO CENTRAL VET FOR EVEN A FLEA!!!
I wouldn't take my pet to this place if they were the last in the world!!!!! I have now been told since my experience with them, by 5 other vets at 3 different facilities that they would never recommend any of their customers to go to Central Vet. The staff is completely uncompationate. The "Doctors" have absolutly no wormth or compation but know how to coldly play the heart string violin to bleed you of all the money they possibly can. I brought my cat in and they tortured him with invasive expensive proceedures and convinced me to leave him there for two nights while they fixed my "kid." Meanwhile they had him my 15 year old cat with a heart condition sudated for the entire time. By the time I wanted to take him home he couldn't even focus his eyes on my. This is after I made a surprise visit and wanted to visit him. When I asked what to expect of himthey said he should be alert and happy to see me. Meanwhile he was drooling on him self and couldn't stand up. I only had 6 hours with my cat before he died. When I was leaving the vet said to me if I take him and he dies it will be on my head forever.

PLEASE DON't LET THEM TAKE ADVANTAGE OF YOU. I NOW TAKE ALL MY PETS TO ATLANTIC EMERGENCY VET
THEY ARE SO Sweeet and care so much for all animals. I just wish I would have known sooner.

1
★☆☆☆☆

DON'T GO TO CENTRAL VET FOR EVEN A FLEA!!!
I wouldn't take my pet to this place if they were the last in the world!!!!! I have now been told since my experience with them, by 5 other vets at 3 different facilities that they would never recommend any of their customers to go to Central Vet. The staff is completely uncompationate. The "Doctors" have absolutly no wormth or compation but know how to coldly play the heart string violin to bleed you of all the money they possibly can. I brought my cat in and they tortured him with invasive expensive proceedures and convinced me to leave him there for two nights while they fixed my "kid." Meanwhile they had him my 15 year old cat with a heart condition sudated for the entire time. By the time I wanted to take him home he couldn't even focus his eyes on my. This is after I made a surprise visit and wanted to visit him. When I asked what to expect of himthey said he should be alert and happy to see me. Meanwhile he was drooling on him self and couldn't stand up. I only had 6 hours with my cat before he died. When I was leaving the vet said to me if I take him and he dies it will be on my head forever.

PLEASE DON't LET THEM TAKE ADVANTAGE OF YOU. I NOW TAKE ALL MY PETS TO ATLANTIC EMERGENCY VET
THEY ARE SO Sweeet and care so much for all animals. I just wish I would have known sooner.

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0 out of 1 people found this review helpful.

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This hospital is not the friendliest and I do not get the impression that they genuinely care about the animals, however they are knowledgable and good doctors, they treat the problems, but they do it as quickly as they can and do not take the itme out to make the animal or the owner feel better about what is happening

PROS: good doctors
CONS: no bedside manner-even for pets

3
★★★☆☆

This hospital is not the friendliest and I do not get the impression that they genuinely care about the animals, however they are knowledgable and good doctors, they treat the problems, but they do it as quickly as they can and do not take the itme out to make the animal or the owner feel better about what is happening

PROS: good doctors
CONS: no bedside manner-even for pets

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Message from Central Veterinary Associates--24/7 Hospital

Welcome to Central Veterinary Associates. We are a 24 Hour full service hospital that specializes in small animal medicine, including exotics. For your convenience you can visit any of our 6 locations in Nassau and Queens; Great Neck, Bayside, Forest Hills, Far Rockaway, Belle Harbor. The main hospital is located in Valley Stream which provides 24 hour critical care in our newly renovated facility. We welcome you to take a tour and see how our standard of care measures up to your expectations! Your pets can expect only the best that technology has to offer, with intensive care units and intravenous infusion pumps which provide 24 hour pain management. We have state-of-the-art endoscopy, ultrasonography, otoscopy and dentistry. In addition to a staff of over 100 including 14 veterinarians,we also have on a staff a board certified radiologist and surgeon.

 

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