Greenbrier Chrysler Jeep

★★☆☆☆
  • 777 S J Clyde Morris Blvd

    Newport News, VA 23601

    Map & Directions
  • 757-227-6748

About Greenbrier Chrysler Jeep

Categories
  • Auto Dealers
  • Auto Parts & Accessories

Automotive

Automotive
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They straight up LIED to my over issues that would have made me not buy the car. I'm out over $4000, Court case to follow.
They DO NOT care about the custom, only money!
If they promise you anything, or claim anything, GET IT IN WRITTING and have it signed my the General Manager.

1
★☆☆☆☆

They straight up LIED to my over issues that would have made me not buy the car. I'm out over $4000, Court case to follow.
They DO NOT care about the custom, only money!
If they promise you anything, or claim anything, GET IT IN WRITTING and have it signed my the General Manager.

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Take you car for service to this place and you will go back there after a couple of months. Looks like they break something each time you go there to fix something. And they scare the shit out of you by blowing up the problem. e.g. If you do not fix it your car's engine will blow. price tag $400.

3
★★★☆☆

Take you car for service to this place and you will go back there after a couple of months. Looks like they break something each time you go there to fix something. And they scare the shit out of you by blowing up the problem. e.g. If you do not fix it your car's engine will blow. price tag $400.

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.

This dealership is totally dishonest and very unprofessional. We leased a vehicle from them after they assure us that they would cover the previous lease (last two months of payments and the miles we were over according to the contract). Six months later we were billed for the same expenses they agreed to cover. When we attempted to resolve the issue with them first they gave us the run around by claiming they needed to review the contract (which we had in hand during our visit) then they said they would call (which they never did or return my numerous calls). Finally they agreed to pay half the amount and assured us the check was on its way to Volkswagen Credit. Yes you guessed it, that was untrue, the check or funds were never were sent. Again they refused to return our calls. This issue is still not resolved and the unprofessional behavior continues. If this was the action of a dishonest salesman maybe I could understand it but these are the actions of their management team Mr. Robert Chin and Mr. Farley. I encourage anyone thinking of doing business with this dealership to GO ESLEWHERE.

PROS: None
CONS: Worst business I have ever experienced.

1
★☆☆☆☆

This dealership is totally dishonest and very unprofessional. We leased a vehicle from them after they assure us that they would cover the previous lease (last two months of payments and the miles we were over according to the contract). Six months later we were billed for the same expenses they agreed to cover. When we attempted to resolve the issue with them first they gave us the run around by claiming they needed to review the contract (which we had in hand during our visit) then they said they would call (which they never did or return my numerous calls). Finally they agreed to pay half the amount and assured us the check was on its way to Volkswagen Credit. Yes you guessed it, that was untrue, the check or funds were never were sent. Again they refused to return our calls. This issue is still not resolved and the unprofessional behavior continues. If this was the action of a dishonest salesman maybe I could understand it but these are the actions of their management team Mr. Robert Chin and Mr. Farley. I encourage anyone thinking of doing business with this dealership to GO ESLEWHERE.

PROS: None
CONS: Worst business I have ever experienced.

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