Elite Taxi

★☆☆☆☆

About Elite Taxi

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My husband was just picked up from Thayer Hospital and brought home. The hospital called Elite 10:45 AM. Elite said they would be there at 11:15. My husband called me at 10:57 AM, according to my caller id to tell me that the cab would be there shortly to pick him up. 11:15 came and went. My husband called twice and both times was told that the cab would be there within 5-10 minutes. He wasn't picked until 12:20 according to the cab's clock and the dispatcher. When I called to complain, I got lied to, yelled at, cussed at and hung up on twice.

We use cabs a lot. We will never use this company and will actively discourage others from using them. There are better cab services in the Waterville area.

1
★☆☆☆☆

My husband was just picked up from Thayer Hospital and brought home. The hospital called Elite 10:45 AM. Elite said they would be there at 11:15. My husband called me at 10:57 AM, according to my caller id to tell me that the cab would be there shortly to pick him up. 11:15 came and went. My husband called twice and both times was told that the cab would be there within 5-10 minutes. He wasn't picked until 12:20 according to the cab's clock and the dispatcher. When I called to complain, I got lied to, yelled at, cussed at and hung up on twice.

We use cabs a lot. We will never use this company and will actively discourage others from using them. There are better cab services in the Waterville area.

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