AJR Heating, Air Conditioning & Refrigeration, Inc.

The furnace inspection went as scheduled. I purchased a maintenance agreement. Later in the day, the furnace started making louder noises than it was prior to the visit. The technician and the owner himself were unable to come out until the following afternoon. They made a necessary adjustment to deal with the immediate problem, but advised me that the furnace was in bad condition and needed to be replaced, but the finance company they worked with indicated that they do not finance anything having to do with mobile homes, so I ended up having the unit replaced by another company.

Posted 03/16/09

I thought I needed some service on my furnace, but the nice guy on the phone talked me through how to try one last step before a technician was called. This level of service (for free especially in these economic times) is highly commendable. If I need service in the future, I will call AJR first.
-Tom

Posted 02/22/09

I just recently renewed my service policy with A.J.R. and the service was great as usual. The serviceman called when he was on his way & when he arrived he was friendly & courteous. He explained what he was doing, finished & cleaned up. There was no mess at all! I have used them several times since 2004, and in 2006 I had them install a new system for me. Their pricing was very good, and I got the top of the line American Standard gas furnace & air conditioning system installed with a humidifier & air cleaner. I swear by the air cleaner, because it seems like there is much less sickness in my home since it was installed. Now I get my policy renewed every year & every year the service is wonderful. They also have 24 hour emergency service, that is how I found them the 1st time I used them, when my old system broke late at night and they sent someone right over! . I have referred all of my friends & family. A.J.R. is the best!!!

Pros: Fast & Friendly 24 Hour Service, Good Pricing, Knowledgable Servicemen

Cons: None

Posted 01/08/09

I am a local builder in the howard county area. I build everything from whole houses to small additions. I first used A.J.R. heating and a/c for the replacement in my own home, for my new high efficiency system. They gave me the best price on th 18 seer system, and offered the best equipment. American standard. The mechanics were neat, thorough, and very polite. They were a pleasure to have in my home. They also were here when they said they would be, and done in a timely matter, and when they were done, we did not even know they had been here.I have since used them on several projects, and reffered them to many friends and family members. All with the same feed back. I being a owner of my own company, know how hard it is to keep every customer happy, but all you can do is try. To read these reviews on this site is a misrepresentation of this company. In my long experience with this company, they have bent over backwards to make me and my customers very happy. I will use and refer AJR to anyone and everyone that would need any hvac needss. These guys are great, Top notch in my book.

Pros: responce time, price, quality

Cons: ?

Posted 01/05/09

this is the best company i ever used ! ihave been in the building buiness for 15 years. and have used many hvac companys AJR has some of the best prices and best workers i have ever seen. i have now used them on 9 jobs in the past 3 years and have got great work out of the , and best of all , all my custumores love them and have told there friends to use them. if you need help on heating and a/c work done call James Popp at 443-600-9888 you will never use anyone eles again.

Pros: fast

Cons: none

Posted 04/10/08