Ajr Heating Air & Refrig

★★★★☆
  • 41 Highland Ave

    Brooklyn, MD 21225

    Map & Directions
  • 410-242-7177

About Ajr Heating Air & Refrig

4.4091 22
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Rob and Tim installed our new Rheem A/C unit today. They did a great job, were on time, polite and answered all of our questions. We really shopped around and AJR managed to beat our lowest estimate which was from Home Depot. Six years ago we had a local company install a furnace and after seven return visits, they finally got it to stop leaking. We wish we would have known about and contacted AJR for a furnace estimate.

4
★★★★☆

Rob and Tim installed our new Rheem A/C unit today. They did a great job, were on time, polite and answered all of our questions. We really shopped around and AJR managed to beat our lowest estimate which was from Home Depot. Six years ago we had a local company install a furnace and after seven return visits, they finally got it to stop leaking. We wish we would have known about and contacted AJR for a furnace estimate.

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I do not know how anyone could give these guys 4 or 5 stars. They are horrible and are thoroughly incompetent. Go to a real heating company

1
★☆☆☆☆

I do not know how anyone could give these guys 4 or 5 stars. They are horrible and are thoroughly incompetent. Go to a real heating company

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.

Outstanding! Right on time. Excellent installers, servicemen. Great contact from the office.
I had a Rheem HVAC sysyem installed. I have had problems with the Rheem, but definitely not with AJR. They came out to diagnose and fix the problem immediately (either the same day I called or the next day. No charge for all three visits. Servicemen are friendly and knowledgable.
If you need anything related to HVAC, stop here. I won't ever call anyone else. No one can top them!

5
★★★★★

Outstanding! Right on time. Excellent installers, servicemen. Great contact from the office.
I had a Rheem HVAC sysyem installed. I have had problems with the Rheem, but definitely not with AJR. They came out to diagnose and fix the problem immediately (either the same day I called or the next day. No charge for all three visits. Servicemen are friendly and knowledgable.
If you need anything related to HVAC, stop here. I won't ever call anyone else. No one can top them!

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.

First of all, I want to thank you for sent an professional HAVC team out to replaced mine, their job not only replace and install but they also explain to me about the new system on how to maintain and care, also they fixed anything that wasn't in code with state of Maryland.

Again, I want to thank you to you, your team and company for doing such an excellence job.

5
★★★★★

First of all, I want to thank you for sent an professional HAVC team out to replaced mine, their job not only replace and install but they also explain to me about the new system on how to maintain and care, also they fixed anything that wasn't in code with state of Maryland.

Again, I want to thank you to you, your team and company for doing such an excellence job.

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1 out of 1 people found this review helpful.

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Had my spring maintenance done this morning for my home and also my mother's home, as always i have no complaints. Having a service agreement with A.J.R. on my mother's home leaves me with confidence that she will never have to go without AC during the hot season.

5
★★★★★

Had my spring maintenance done this morning for my home and also my mother's home, as always i have no complaints. Having a service agreement with A.J.R. on my mother's home leaves me with confidence that she will never have to go without AC during the hot season.

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2 out of 2 people found this review helpful.

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Two years ago I had a system installed by another company, I was so dissatified that there was no way I was going to put any more money into there company. I was on facebook when a AJR came up on my news feed, it was a post shared by a friend telling me about their preventative maintenance plans. I called to get pricing on my sping maintenance, for being a new customer they offerered me both spring and fall maintence for the price of one. Of course I scheduled and the technician came out on time and was very professional. He did exactly one the person I had scheduled with said he would and cleaned up his mess once he was done (I have had problems in the past with other companies leaving behind a mess). The tech informed me that if I have any trouble in the future they I would receive preferential treatment, that was the icing on the cake :)

5
★★★★★

Two years ago I had a system installed by another company, I was so dissatified that there was no way I was going to put any more money into there company. I was on facebook when a AJR came up on my news feed, it was a post shared by a friend telling me about their preventative maintenance plans. I called to get pricing on my sping maintenance, for being a new customer they offerered me both spring and fall maintence for the price of one. Of course I scheduled and the technician came out on time and was very professional. He did exactly one the person I had scheduled with said he would and cleaned up his mess once he was done (I have had problems in the past with other companies leaving behind a mess). The tech informed me that if I have any trouble in the future they I would receive preferential treatment, that was the icing on the cake :)

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2 out of 2 people found this review helpful.

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I give AJR 5 stars! AJR blows the other "scam artist" i've dealt with in the past clear out of the water. I feel like my money was well spent on the purchase and install of my new rheem heating and ac system & having a 10yr parts and labor is just abother added bonus to the great service I received from AJR.

5
★★★★★

I give AJR 5 stars! AJR blows the other "scam artist" i've dealt with in the past clear out of the water. I feel like my money was well spent on the purchase and install of my new rheem heating and ac system & having a 10yr parts and labor is just abother added bonus to the great service I received from AJR.

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2 out of 2 people found this review helpful.

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I called AJR Heatimg&AC to get an estimate on replacing my system. Turns out I was calling in to replace a perfectly good system. AJR replaced a few parts leaving me with a bill under $300. compared to the $5000.+ bill I would have paid to replace the system with them. They were very honest and out to make me happy and knowing that id be a returning customer in the furture meant more to them then making quick cash by ripping me off. I appriciate the service i recieved and will be telling all my friends, family and neighbors about the 5+ star service I recieved.

5
★★★★★

I called AJR Heatimg&AC to get an estimate on replacing my system. Turns out I was calling in to replace a perfectly good system. AJR replaced a few parts leaving me with a bill under $300. compared to the $5000.+ bill I would have paid to replace the system with them. They were very honest and out to make me happy and knowing that id be a returning customer in the furture meant more to them then making quick cash by ripping me off. I appriciate the service i recieved and will be telling all my friends, family and neighbors about the 5+ star service I recieved.

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2 out of 2 people found this review helpful.

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No one wants to have to deal with HVAC problems in the dead of the winter, but if you have a problem I recommend AJR. The service was excellent from start to end. When summer comes ill be calling them to replace my AC, especially looking forward to taking advantage of these rebates they speak of.

5
★★★★★

No one wants to have to deal with HVAC problems in the dead of the winter, but if you have a problem I recommend AJR. The service was excellent from start to end. When summer comes ill be calling them to replace my AC, especially looking forward to taking advantage of these rebates they speak of.

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2 out of 2 people found this review helpful.

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I called AJR on a referall from a friend, I was a little put off by some reviews I had seen but went on my friends word & I am so glad I did. They were great Jim came out gave me an estimate, I did my homework & compared pricing & they came back with the best for what they were offering. I signed the contract & had the work done the next day. They took care of all the paprework & the crew was very professional & polite. I would highly recommend AJR to all!

5
★★★★★

I called AJR on a referall from a friend, I was a little put off by some reviews I had seen but went on my friends word & I am so glad I did. They were great Jim came out gave me an estimate, I did my homework & compared pricing & they came back with the best for what they were offering. I signed the contract & had the work done the next day. They took care of all the paprework & the crew was very professional & polite. I would highly recommend AJR to all!

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3 out of 3 people found this review helpful.

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I love working with local businesses, and this is a business I will call whenever I am in need of service. Woody was incredible, was on time for my scheduled appointment, diagnosed the problem and ordered parts quickly, my system was up and running within 24 hrs. of calling the office. Ive had bad experiences in the past when I use these review companies but im so glad I decided to give it another try.

5
★★★★★

I love working with local businesses, and this is a business I will call whenever I am in need of service. Woody was incredible, was on time for my scheduled appointment, diagnosed the problem and ordered parts quickly, my system was up and running within 24 hrs. of calling the office. Ive had bad experiences in the past when I use these review companies but im so glad I decided to give it another try.

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2 out of 2 people found this review helpful.

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My family and I went away on a skii trip this last week, when we returned we found that our furnace had stopped working. AJR came out that day and had us back up and running. I couldnt have been any happier with the prompt and affordable service I received from AJR.

5
★★★★★

My family and I went away on a skii trip this last week, when we returned we found that our furnace had stopped working. AJR came out that day and had us back up and running. I couldnt have been any happier with the prompt and affordable service I received from AJR.

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3 out of 3 people found this review helpful.

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I have used ajr for things in the past, they were recommended by a friend. When my furnace died last month I called them to look at it, they came right out told me it would be better to replace because it was a dinosaur, they gave me several quotes to compare & explained everything in detail. I did choose something that would get me rebates which is great that Ill be having cash coming back right after the holiday! I would recommend ajr to anyone who ask, from the owner to the office staff they have always come through for me.

5
★★★★★

I have used ajr for things in the past, they were recommended by a friend. When my furnace died last month I called them to look at it, they came right out told me it would be better to replace because it was a dinosaur, they gave me several quotes to compare & explained everything in detail. I did choose something that would get me rebates which is great that Ill be having cash coming back right after the holiday! I would recommend ajr to anyone who ask, from the owner to the office staff they have always come through for me.

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3 out of 3 people found this review helpful.

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its funning that i read these reviews and laugh at how bad old workers will go to try to hurt a company !!! i looked at my whole customers list to find a person i have done work for in ellicott city with the name (anna s) for 7 years !! this person is made up !!! how funny is it that days after i fire a worker mike herpel for stealing !!!! i see this review.... its funny how a person in ellicott city would call a company in joppa when there is 40 hvac companies around her in ellicott city WOW to find out its my old partner !!!! sounds like a bunch of bull to me if people cant see that the past couple of reviews are made up then log into sevicemajic, angieslist or , bbb.org and get the right info and reviews from a reliable and credited source not just juke anybody can write !!! i feel this site is not good at all and should be taken seriously !!!!

5
★★★★★

its funning that i read these reviews and laugh at how bad old workers will go to try to hurt a company !!! i looked at my whole customers list to find a person i have done work for in ellicott city with the name (anna s) for 7 years !! this person is made up !!! how funny is it that days after i fire a worker mike herpel for stealing !!!! i see this review.... its funny how a person in ellicott city would call a company in joppa when there is 40 hvac companies around her in ellicott city WOW to find out its my old partner !!!! sounds like a bunch of bull to me if people cant see that the past couple of reviews are made up then log into sevicemajic, angieslist or , bbb.org and get the right info and reviews from a reliable and credited source not just juke anybody can write !!! i feel this site is not good at all and should be taken seriously !!!!

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4 out of 4 people found this review helpful.

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Originally i laughed when i saw other reviews on how this company manages to raise their $89 inspection rate to much higher prices. They sent a guy to my home to inspect my system, he claimed he was the "owner". Then he admitted he didn't have the parts to check why the system wasn't working. He called for another employee to help him. The second guy arrived 45 minutes later.

Both could not figure it out, so they called their "boss". Now the original employee told me he wasn't really the owner, but that they were talking on the phone with him for help. They wasted about one hour between waiting for the second guy and their own incompetence.

Next i was hammered to buy a new system from them, and hit with a $250 bill that should have been $89. The owner told me on the phone that he would call next week to give me further info on their new systems, and that only $89 would be charged. My credit card was hit with a $250 charge two days later, and the owner never called back as promised.

AVOID THIS BAIT AND SWITCH COMPANY AT ALL COSTS!

1
★☆☆☆☆

Originally i laughed when i saw other reviews on how this company manages to raise their $89 inspection rate to much higher prices. They sent a guy to my home to inspect my system, he claimed he was the "owner". Then he admitted he didn't have the parts to check why the system wasn't working. He called for another employee to help him. The second guy arrived 45 minutes later.

Both could not figure it out, so they called their "boss". Now the original employee told me he wasn't really the owner, but that they were talking on the phone with him for help. They wasted about one hour between waiting for the second guy and their own incompetence.

Next i was hammered to buy a new system from them, and hit with a $250 bill that should have been $89. The owner told me on the phone that he would call next week to give me further info on their new systems, and that only $89 would be charged. My credit card was hit with a $250 charge two days later, and the owner never called back as promised.

AVOID THIS BAIT AND SWITCH COMPANY AT ALL COSTS!

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0 out of 1 people found this review helpful.

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Please give A.J.R. a call at 410 242 7177 for service and for new installs.

2
★★★★★

Please give A.J.R. a call at 410 242 7177 for service and for new installs.

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When I quoted for the price of AC service, the company told me the $89 diagnosis fee includes the 1st hour labor. But the technician charged still charged me $120 for the one-hour labor (the technitent worked only 1 hour at my place). I did ask him why I was charged for the labor, he told me he did not know that the labor is included in the diagnosis.I went ahead and paid in full. The next day when I called the company, but they denied that the $89 includes the 1st hour labor. Then they tried to offer my a $30 refund as a deal that I 'won't do anything crazy' (quote). I told them I wanted the whole $120 back and would report this to BBB, then he got mad.
When I quoted for the price of AC service, the company told me the $89 diagnosis fee includes the 1st hour labor. But the technician charged still charged me $120 for the one-hour labor (the technician worked only 1 hour at my place). I did ask him why I was charged for the labor, he told me he did not know that the labor is included in the diagnosis.I went ahead and paid in full. The next day when I called the company, but they denied that the $89 includes the 1st hour labor. Then they tried to offer my a $30 refund as a deal that I 'won't do anything crazy' (quote). I told them I wanted the whole $120 back and would report this to BBB, then he got mad.

What I did wrong was paying them in full then asking for refund. I really should not have trusted them.

The technician though worked hard and kind of knowledgeable.

0
★☆☆☆☆

When I quoted for the price of AC service, the company told me the $89 diagnosis fee includes the 1st hour labor. But the technician charged still charged me $120 for the one-hour labor (the technitent worked only 1 hour at my place). I did ask him why I was charged for the labor, he told me he did not know that the labor is included in the diagnosis.I went ahead and paid in full. The next day when I called the company, but they denied that the $89 includes the 1st hour labor. Then they tried to offer my a $30 refund as a deal that I 'won't do anything crazy' (quote). I told them I wanted the whole $120 back and would report this to BBB, then he got mad.
When I quoted for the price of AC service, the company told me the $89 diagnosis fee includes the 1st hour labor. But the technician charged still charged me $120 for the one-hour labor (the technician worked only 1 hour at my place). I did ask him why I was charged for the labor, he told me he did not know that the labor is included in the diagnosis.I went ahead and paid in full. The next day when I called the company, but they denied that the $89 includes the 1st hour labor. Then they tried to offer my a $30 refund as a deal that I 'won't do anything crazy' (quote). I told them I wanted the whole $120 back and would report this to BBB, then he got mad.

What I did wrong was paying them in full then asking for refund. I really should not have trusted them.

The technician though worked hard and kind of knowledgeable.

Pros: technician is knowledgeable, and came on time.

Cons: overcharge the labor which should be included in diagnosis

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I called at 2 pm when I realized the heat was out. An AJR Technician was at my house at 5:20pm and the heat was working again in 10 minutes. Fast, effecient and super friendly. I am always reluctant to reach out for help with these things, because I always feel I can be taken advantage of. This was not the case with AJR. From the initial phone conversation until settling the bill was a breeze. I got to use the $20 off coupon too. FANTASTIC! We will call again for any future problems.

2
★★★★★

I called at 2 pm when I realized the heat was out. An AJR Technician was at my house at 5:20pm and the heat was working again in 10 minutes. Fast, effecient and super friendly. I am always reluctant to reach out for help with these things, because I always feel I can be taken advantage of. This was not the case with AJR. From the initial phone conversation until settling the bill was a breeze. I got to use the $20 off coupon too. FANTASTIC! We will call again for any future problems.

Pros: Fast, Friendly

Cons: none

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I thought I needed some service on my furnace, but the nice guy on the phone talked me through how to try one last step before a technician was called. This level of service (for free especially in these economic times) is highly commendable. If I need service in the future, I will call AJR first.
-Tom

2
★★★★★

I thought I needed some service on my furnace, but the nice guy on the phone talked me through how to try one last step before a technician was called. This level of service (for free especially in these economic times) is highly commendable. If I need service in the future, I will call AJR first.
-Tom

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I just recently renewed my service policy with A.J.R. and the service was great as usual. The serviceman called when he was on his way & when he arrived he was friendly & courteous. He explained what he was doing, finished & cleaned up. There was no mess at all! I have used them several times since 2004, and in 2006 I had them install a new system for me. Their pricing was very good, and I got the top of the line American Standard gas furnace & air conditioning system installed with a humidifier & air cleaner. I swear by the air cleaner, because it seems like there is much less sickness in my home since it was installed. Now I get my policy renewed every year & every year the service is wonderful. They also have 24 hour emergency service, that is how I found them the 1st time I used them, when my old system broke late at night and they sent someone right over! . I have referred all of my friends & family. A.J.R. is the best!!!

2
★★★★★

I just recently renewed my service policy with A.J.R. and the service was great as usual. The serviceman called when he was on his way & when he arrived he was friendly & courteous. He explained what he was doing, finished & cleaned up. There was no mess at all! I have used them several times since 2004, and in 2006 I had them install a new system for me. Their pricing was very good, and I got the top of the line American Standard gas furnace & air conditioning system installed with a humidifier & air cleaner. I swear by the air cleaner, because it seems like there is much less sickness in my home since it was installed. Now I get my policy renewed every year & every year the service is wonderful. They also have 24 hour emergency service, that is how I found them the 1st time I used them, when my old system broke late at night and they sent someone right over! . I have referred all of my friends & family. A.J.R. is the best!!!

Pros: Fast & Friendly 24 Hour Service, Good Pricing, Knowledgable Servicemen

Cons: None

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I am a local builder in the howard county area. I build everything from whole houses to small additions. I first used A.J.R. heating and a/c for the replacement in my own home, for my new high efficiency system. They gave me the best price on th 18 seer system, and offered the best equipment. American standard. The mechanics were neat, thorough, and very polite. They were a pleasure to have in my home. They also were here when they said they would be, and done in a timely matter, and when they were done, we did not even know they had been here.I have since used them on several projects, and reffered them to many friends and family members. All with the same feed back. I being a owner of my own company, know how hard it is to keep every customer happy, but all you can do is try. To read these reviews on this site is a misrepresentation of this company. In my long experience with this company, they have bent over backwards to make me and my customers very happy. I will use and refer AJR to anyone and everyone that would need any hvac needss. These guys are great, Top notch in my book.

2
★★★★★

I am a local builder in the howard county area. I build everything from whole houses to small additions. I first used A.J.R. heating and a/c for the replacement in my own home, for my new high efficiency system. They gave me the best price on th 18 seer system, and offered the best equipment. American standard. The mechanics were neat, thorough, and very polite. They were a pleasure to have in my home. They also were here when they said they would be, and done in a timely matter, and when they were done, we did not even know they had been here.I have since used them on several projects, and reffered them to many friends and family members. All with the same feed back. I being a owner of my own company, know how hard it is to keep every customer happy, but all you can do is try. To read these reviews on this site is a misrepresentation of this company. In my long experience with this company, they have bent over backwards to make me and my customers very happy. I will use and refer AJR to anyone and everyone that would need any hvac needss. These guys are great, Top notch in my book.

Pros: responce time, price, quality

Cons: ?

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this is the best company i ever used ! ihave been in the building buiness for 15 years. and have used many hvac companys AJR has some of the best prices and best workers i have ever seen. i have now used them on 9 jobs in the past 3 years and have got great work out of the , and best of all , all my custumores love them and have told there friends to use them. if you need help on heating and a/c work done call James Popp at 443-600-9888 you will never use anyone eles again.

2
★★★★★

this is the best company i ever used ! ihave been in the building buiness for 15 years. and have used many hvac companys AJR has some of the best prices and best workers i have ever seen. i have now used them on 9 jobs in the past 3 years and have got great work out of the , and best of all , all my custumores love them and have told there friends to use them. if you need help on heating and a/c work done call James Popp at 443-600-9888 you will never use anyone eles again.

Pros: fast

Cons: none

 

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