Crestwood Shoe & Luggage Rpr

★★★☆☆

About Crestwood Shoe & Luggage Rpr

Categories
  • Shoe Repair
Details
  • Luggage Repair

Personal Services

Personal Services
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I chose this store because it was independent and had a good review online. Big mistake. I dropped off a pair of boots for repair in early January, and was told repairs would take about 2 weeks. After a month and a half, I called for an update and was told they were behind, it would be another week. After another 2 weeks, I called again and I was told they were still behind, but would call with an update in another week. When they didn't call again, I went in to get my boots back. Simple communication would have made a huge difference in keeping me from getting so frustrated, but they are only open from 9-1 Saturdays, so getting a hold of them was almost impossible. Go somewhere else and save yourself the headache.

0
★☆☆☆☆

I chose this store because it was independent and had a good review online. Big mistake. I dropped off a pair of boots for repair in early January, and was told repairs would take about 2 weeks. After a month and a half, I called for an update and was told they were behind, it would be another week. After another 2 weeks, I called again and I was told they were still behind, but would call with an update in another week. When they didn't call again, I went in to get my boots back. Simple communication would have made a huge difference in keeping me from getting so frustrated, but they are only open from 9-1 Saturdays, so getting a hold of them was almost impossible. Go somewhere else and save yourself the headache.

Pros: Very nice when I dropped off my shoes for repair

Cons: Didn't contact for over 2.5 months; only open 4 hours/wk

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Can't believe the quality and price. One of the nicest stores I have ever dealt with. Store was clean, well stocked, and they were very knowlegdeable of my needs.

2
★★★★★

Can't believe the quality and price. One of the nicest stores I have ever dealt with. Store was clean, well stocked, and they were very knowlegdeable of my needs.

Pros: great service, parking, customer service,quality

Cons: only one location

.

This is a great shoe repair shop that is friendly and has fast turn around times. I had some shoes that needed to be dyed for a wedding and after one place dyed them all wrong - this place picked up and fixed it all. The shoes and dress where an exact match...and they did ultra fast service for us so that I would have them in time for the wedding.

4
★★★★☆

This is a great shoe repair shop that is friendly and has fast turn around times. I had some shoes that needed to be dyed for a wedding and after one place dyed them all wrong - this place picked up and fixed it all. The shoes and dress where an exact match...and they did ultra fast service for us so that I would have them in time for the wedding.

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