Pets Er

★★★☆☆
38.3642 -75.5479
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410-543-8400

329 Tilghman Rd Ste 100

Salisbury, MD

21804

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Pets & Animals

Pets & Animals
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3.3824 34
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i would not recommend them to anyone i took my dog to them on sunday she was throwing up blood and when we got there. There was a bit of a wait.. which i understand that working at a doctors office. But they came in said instead of doing xrays which were $150 they wanted to do blood work on her which was also $150 after the blood work they come and tell us that she is extremely dehydrated and that she needed to stay over night she would die if we took her home.. and the "Vet" looked at us she said she could tell that money was a issue (RUDE) money was not the problem! At All... after 20 mins she comes in tells me my baby girl is 20 min to a hour from dieing so i had to choose to put her to sleep or not.. so my fiance asked the "vet" if they had started her on fluids yet she said no he said don't u think we should at least give her a chance? so she got up started her on fluids and within 30 mins she was up and looking around when we left her it was about 3 am we returned at 730 to pick her up she had 2 bags of fluid the blood test a parvo text and the ini coming in and it was $540 dollars later we still had no answer as to what was wrong with our little girl after taking her to the vet that morning she stayed there all day from 830 am until 6 that night and also had two more bags of fluid and it was only $91 dollars for 2 times the amount of time she was at the er... she has a virus or a blockage but needless to say my sweet baby girl died monday night around 4 am.. and after $540 dollars at the er we got no answer to what happened... no happy with them at all!!!!

1
★☆☆☆☆

i would not recommend them to anyone i took my dog to them on sunday she was throwing up blood and when we got there. There was a bit of a wait.. which i understand that working at a doctors office. But they came in said instead of doing xrays which were $150 they wanted to do blood work on her which was also $150 after the blood work they come and tell us that she is extremely dehydrated and that she needed to stay over night she would die if we took her home.. and the "Vet" looked at us she said she could tell that money was a issue (RUDE) money was not the problem! At All... after 20 mins she comes in tells me my baby girl is 20 min to a hour from dieing so i had to choose to put her to sleep or not.. so my fiance asked the "vet" if they had started her on fluids yet she said no he said don't u think we should at least give her a chance? so she got up started her on fluids and within 30 mins she was up and looking around when we left her it was about 3 am we returned at 730 to pick her up she had 2 bags of fluid the blood test a parvo text and the ini coming in and it was $540 dollars later we still had no answer as to what was wrong with our little girl after taking her to the vet that morning she stayed there all day from 830 am until 6 that night and also had two more bags of fluid and it was only $91 dollars for 2 times the amount of time she was at the er... she has a virus or a blockage but needless to say my sweet baby girl died monday night around 4 am.. and after $540 dollars at the er we got no answer to what happened... no happy with them at all!!!!

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My 1 year old dog started behaving oddly in the afternoon (Shaking,slow movements, tender stomach/backside). We took her to our regular vet. After a bunch of inconsistent answers and a few tests, they were still unsure of the problem. They suggested seizures, pancreatious, intestinal blockage, but really had no idea until they ran more tests. On top of that if it was anything serious they wouldn't be able to operate if necessary because they had a new staff that was inexperienced in everything. We opted to take her home and see if her condition improved.

A few hours later our pup was still acting sick so we called Pets ER. They said we could bring her in anytime. So we went right over. They wasted no time and took her in the back and did a full exam. Results form the exam were surprisingly different from the previous vet. Rectal exam should some inflammation. (Wasn't even checked at 1st vet). Soreness near her rear end. (Thought it was here stomach at 1st vet). They recommended checking/expelling anal glands and offered Xrays for less than the cost at my vet. We told them to do it.

Anal glands were infected and near full. Xrays showed no problems and are cool to look at. (got to take a copy home). Anal glands expressed and our dog is doing so much better.

Dr. Drewer was friendly and very knowledgeable. Rachael who answer our call was nice and very professional. While our dog was being examined we got to sit in the back on a nice sofa and watch tv. Best experience I've had at a vet even though it was at midnight.

As far as cost goes it is a flat $100 to be seen. Xrays were 150.(my vet wanted 180 for x rays) Antibiotics and some mild pain pills brought it just over $300 total. Money well spent. My pup seems happy and almost back to her old self and the piece of mind is priceless. If they had regular business hours they would be my normal vet. Speaking of which im totally dissatisfied with my current vet and now feel i have to switch. Any recommendations?

5
★★★★★

My 1 year old dog started behaving oddly in the afternoon (Shaking,slow movements, tender stomach/backside). We took her to our regular vet. After a bunch of inconsistent answers and a few tests, they were still unsure of the problem. They suggested seizures, pancreatious, intestinal blockage, but really had no idea until they ran more tests. On top of that if it was anything serious they wouldn't be able to operate if necessary because they had a new staff that was inexperienced in everything. We opted to take her home and see if her condition improved.

A few hours later our pup was still acting sick so we called Pets ER. They said we could bring her in anytime. So we went right over. They wasted no time and took her in the back and did a full exam. Results form the exam were surprisingly different from the previous vet. Rectal exam should some inflammation. (Wasn't even checked at 1st vet). Soreness near her rear end. (Thought it was here stomach at 1st vet). They recommended checking/expelling anal glands and offered Xrays for less than the cost at my vet. We told them to do it.

Anal glands were infected and near full. Xrays showed no problems and are cool to look at. (got to take a copy home). Anal glands expressed and our dog is doing so much better.

Dr. Drewer was friendly and very knowledgeable. Rachael who answer our call was nice and very professional. While our dog was being examined we got to sit in the back on a nice sofa and watch tv. Best experience I've had at a vet even though it was at midnight.

As far as cost goes it is a flat $100 to be seen. Xrays were 150.(my vet wanted 180 for x rays) Antibiotics and some mild pain pills brought it just over $300 total. Money well spent. My pup seems happy and almost back to her old self and the piece of mind is priceless. If they had regular business hours they would be my normal vet. Speaking of which im totally dissatisfied with my current vet and now feel i have to switch. Any recommendations?

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This morning I took my one of four dogs once again to the Pet ER in Salisbury. Our family visits the area from Pa and feel so incredibly lucky that the Pet ER is available. In our area in PA there are several animal ER's where we have spent thousands and thousands of dollars having our dogs treated. Each of these places requires huge deposits and cost three times what we pay at the Salisbury ER. The minute I walk into Salisbury I am acknowleged...my pet is recognized and I have waited no more than 45 minutes for a DR. And each time one of my dogs has been treated they have come home healthy. My lab was seen for a bleeding ulcer caused by arthritis meds. The poor thing was vomiting blood...the ER...got her healthy and she continues to age well into year 12. The Jack Russell seen there again today had an anal abcess which was treated within an hour of arriving...a few months ago she was treated there for a facial bite abcess caused by a fight with a sibling over food. Meds and care cleared that one up thanks to the ER. My daughters Pitt puppy, cared for under a Washington DC vet, would not stop urinating in the house..the Pet ER could not intially figure out why...they acutally began with antibiotics then called me a few days later with a diagnosis after they did futher research on the problem. That pup FINALLY got well under their care. Animal ER's are expensive no matter where you go but the Salisbury ER is less expensive that the urban vets. We are so very lucky that they are within a reasonable driving distance. I now am at the point if one of my dogs gets sick I would prefer to have these incredible Dr's take care of them.

5
★★★★★

This morning I took my one of four dogs once again to the Pet ER in Salisbury. Our family visits the area from Pa and feel so incredibly lucky that the Pet ER is available. In our area in PA there are several animal ER's where we have spent thousands and thousands of dollars having our dogs treated. Each of these places requires huge deposits and cost three times what we pay at the Salisbury ER. The minute I walk into Salisbury I am acknowleged...my pet is recognized and I have waited no more than 45 minutes for a DR. And each time one of my dogs has been treated they have come home healthy. My lab was seen for a bleeding ulcer caused by arthritis meds. The poor thing was vomiting blood...the ER...got her healthy and she continues to age well into year 12. The Jack Russell seen there again today had an anal abcess which was treated within an hour of arriving...a few months ago she was treated there for a facial bite abcess caused by a fight with a sibling over food. Meds and care cleared that one up thanks to the ER. My daughters Pitt puppy, cared for under a Washington DC vet, would not stop urinating in the house..the Pet ER could not intially figure out why...they acutally began with antibiotics then called me a few days later with a diagnosis after they did futher research on the problem. That pup FINALLY got well under their care. Animal ER's are expensive no matter where you go but the Salisbury ER is less expensive that the urban vets. We are so very lucky that they are within a reasonable driving distance. I now am at the point if one of my dogs gets sick I would prefer to have these incredible Dr's take care of them.

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I had to take my cat there on Sunday. There was a fee to be seen. It was higher than my normal vet but having them see my 15 year old cat was as essential as any doctor seeing my child. They met me at the door and took my cat straight to the back for a exam while I completed the paper work. Yes, they do ask you financial questions but so does your doctor. They DID NOT make me pay BEFORE they saw my cat. The doctor was quick and explained in detail what needed to be done. Everyone there was very helpful, kind and compassionate. Unfortunately, I had to have my cat put to sleep but it was all done in a caring way. The only thing that I think should be done differently is, paying $100 to be seen should include the animal being put to sleep if that deems necessary. However, I am glad that they were there to see her immediately and they were extremely caring, concerned and professional at all times. I hope I never have to go through that again but if I do, I would use them again.

5
★★★★★

I had to take my cat there on Sunday. There was a fee to be seen. It was higher than my normal vet but having them see my 15 year old cat was as essential as any doctor seeing my child. They met me at the door and took my cat straight to the back for a exam while I completed the paper work. Yes, they do ask you financial questions but so does your doctor. They DID NOT make me pay BEFORE they saw my cat. The doctor was quick and explained in detail what needed to be done. Everyone there was very helpful, kind and compassionate. Unfortunately, I had to have my cat put to sleep but it was all done in a caring way. The only thing that I think should be done differently is, paying $100 to be seen should include the animal being put to sleep if that deems necessary. However, I am glad that they were there to see her immediately and they were extremely caring, concerned and professional at all times. I hope I never have to go through that again but if I do, I would use them again.

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We have an older choclate lab we adopted from Wico. Humane Society about 7 years ago. Apparently she had been hit by a car prior to our adopting her and for whatever reason wasn't treated well. Her leg bone had been knocked out of joint and had created a new fossa for the bone in her pelvis. Needless to say we had her evaluated but couldn't put out the $5000 for total hip replacement. We opted for Anti-inflamatory meds and pain management and were getting by.
This weekend a visitor to our home didn't realize Marley was lounging in our driveway and backed into her. When I went to check her out I could tell her leg was broken by the way she held it. I sent my friend on their way (their kids were in the car and I was trying to downplay the incident for the kids).I then noticed that the bone was jutting out of her leg and realized the severity of the problem. I grabbed my phone book and phone and sat with her outside calling around to see if I could get a vet to come out to euthanize her (she would never have endured a surgery like she was sure to require) because I was unwilling to move her and cause her more pain. What I found was that vets no longer offer emergency services because of PetsER. I called PetsER and explained the situation. They insisted I bring her in. I had my dad and neighbor get her on a blanket and lift her into my van for the drive into PetsER (at this point I was hysterical both with grief and knowing we were causing additional pain to her). When we got to PetsER I asked them to please come out to my van and administer the medication so she didn't have to be moved anymore. They insisted on taking her in. I was put in the "comfort room" with Marley and told they would give me as much time as I needed and to knock when we were ready. I knocked on the door and they asked me for $170 before they would euthanize her. I was horrified. I've had a dog put to sleep before (she had a brain tumor and seized for an hour) and the staff at Salisbury Animal Hospital was so kind and gracious and never even discussed a payment. I'm a reasonable person. I know PetsER has bills to pay and would be more than willing to cover the costs of the drugs they used for my dog but when I asked, coz I knew I couldn't have heard her correctly, she said "It's $100 just to walk in the door". What a racket they have if your pet, a beloved member of your family, is hurt on an evening or weekend. The vets don't have to worry about it AND you get taken advantage of by PetsER. I know several people who have had injured dogs and PetsER won't even see them until they show proof they can pay. I appreciate the theory of PetsER, i do! But where is the compassion? I had to pay them $170 to give my dog a shot to put her to sleep and get her out of pain or move her again! I don't know what I would've done if I couldn't pay them , as it was a Saturday and I couldn't get a hold of a single vet. I can't think the local vets would appreciate their clients being treated so heartlessly. When my vet did call me back she was horrified . Like I said I don't expect something for nothing....I'm willing to pay but "Don't piss on my leg and tell me it's raining"

1
★☆☆☆☆

We have an older choclate lab we adopted from Wico. Humane Society about 7 years ago. Apparently she had been hit by a car prior to our adopting her and for whatever reason wasn't treated well. Her leg bone had been knocked out of joint and had created a new fossa for the bone in her pelvis. Needless to say we had her evaluated but couldn't put out the $5000 for total hip replacement. We opted for Anti-inflamatory meds and pain management and were getting by.
This weekend a visitor to our home didn't realize Marley was lounging in our driveway and backed into her. When I went to check her out I could tell her leg was broken by the way she held it. I sent my friend on their way (their kids were in the car and I was trying to downplay the incident for the kids).I then noticed that the bone was jutting out of her leg and realized the severity of the problem. I grabbed my phone book and phone and sat with her outside calling around to see if I could get a vet to come out to euthanize her (she would never have endured a surgery like she was sure to require) because I was unwilling to move her and cause her more pain. What I found was that vets no longer offer emergency services because of PetsER. I called PetsER and explained the situation. They insisted I bring her in. I had my dad and neighbor get her on a blanket and lift her into my van for the drive into PetsER (at this point I was hysterical both with grief and knowing we were causing additional pain to her). When we got to PetsER I asked them to please come out to my van and administer the medication so she didn't have to be moved anymore. They insisted on taking her in. I was put in the "comfort room" with Marley and told they would give me as much time as I needed and to knock when we were ready. I knocked on the door and they asked me for $170 before they would euthanize her. I was horrified. I've had a dog put to sleep before (she had a brain tumor and seized for an hour) and the staff at Salisbury Animal Hospital was so kind and gracious and never even discussed a payment. I'm a reasonable person. I know PetsER has bills to pay and would be more than willing to cover the costs of the drugs they used for my dog but when I asked, coz I knew I couldn't have heard her correctly, she said "It's $100 just to walk in the door". What a racket they have if your pet, a beloved member of your family, is hurt on an evening or weekend. The vets don't have to worry about it AND you get taken advantage of by PetsER. I know several people who have had injured dogs and PetsER won't even see them until they show proof they can pay. I appreciate the theory of PetsER, i do! But where is the compassion? I had to pay them $170 to give my dog a shot to put her to sleep and get her out of pain or move her again! I don't know what I would've done if I couldn't pay them , as it was a Saturday and I couldn't get a hold of a single vet. I can't think the local vets would appreciate their clients being treated so heartlessly. When my vet did call me back she was horrified . Like I said I don't expect something for nothing....I'm willing to pay but "Don't piss on my leg and tell me it's raining"

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1 out of 2 people found this review helpful.

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I highly recommend the vets and technicians at Pets ER. Last weekend my cat became went blind and began having minor seizures. Pets ER uses a triage system to determine the order of care. The attending vet saw her immediately, and the others in the waiting area were very understanding of the necessity. After all, that's how it works in a hospital ER. By the time I left (the cat stayed for the weekend), my pet had regained some vision and the seizures were under control. The vet did an excellent job of explaining the possible causes and treatment and took the time to answer all my questions. I am extremely grateful that the staff takes all call concerning your animal, and the vet calls with regular updates. The staff was kind and thoughtful. Yes, it was expensive, but I do not think the cost would have been much less if my regular vet had seen her on the weekend. I would not hesitate to take my animals to Pets ER for an after-hours emergency, and recommend them without any reservations.

5
★★★★★

I highly recommend the vets and technicians at Pets ER. Last weekend my cat became went blind and began having minor seizures. Pets ER uses a triage system to determine the order of care. The attending vet saw her immediately, and the others in the waiting area were very understanding of the necessity. After all, that's how it works in a hospital ER. By the time I left (the cat stayed for the weekend), my pet had regained some vision and the seizures were under control. The vet did an excellent job of explaining the possible causes and treatment and took the time to answer all my questions. I am extremely grateful that the staff takes all call concerning your animal, and the vet calls with regular updates. The staff was kind and thoughtful. Yes, it was expensive, but I do not think the cost would have been much less if my regular vet had seen her on the weekend. I would not hesitate to take my animals to Pets ER for an after-hours emergency, and recommend them without any reservations.

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One of my cats was recently attacked by 2 dogs. She was in shock and in pretty bad shape. With our vet being closed for the weekend, we took her to Pet's ER. This was our first and only experience with them. Everyone there was WONDERFUL, caring, and kind. They did all they could to try to save my precious cat. They had to keep her overnight, but called with updates every few hours on her condition. When they called to say she had passed after 3 in the morning, they were very sympathetic and comforting. With it being an ER, I didn't expect it to be cheap, afterall, these people do have to earn a living and work hours no normal vet will! The employees there understand how important our animals are to us pet owners and work hard at what they do. I would definitely take any of my animals there again!!!

5
★★★★★

One of my cats was recently attacked by 2 dogs. She was in shock and in pretty bad shape. With our vet being closed for the weekend, we took her to Pet's ER. This was our first and only experience with them. Everyone there was WONDERFUL, caring, and kind. They did all they could to try to save my precious cat. They had to keep her overnight, but called with updates every few hours on her condition. When they called to say she had passed after 3 in the morning, they were very sympathetic and comforting. With it being an ER, I didn't expect it to be cheap, afterall, these people do have to earn a living and work hours no normal vet will! The employees there understand how important our animals are to us pet owners and work hard at what they do. I would definitely take any of my animals there again!!!

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I'm not anonymous; I live in Laurel, DE and have I two great Danes. We have been to the Pet'sER in Salisbury on three occasions, once because of a serious fight requiring stitches (you should have seen the other guy ;-)); once because both dogs were attacked by bees (each receiving 50+ bites) and a third time just today when a neutering issue arose (originally done by our regular vet).
On all occassions the people we dealt with were very professional, extremely caring on provided us with the service and care that we had hoped for.
Are they cheap? No, this isn't free care; it is an emergency room; nights and weekends. How much do you get paid for working nights and weekends? Do they require payment? Yeah, go figure; I wonder how many of you would work for free on nights and weekends because your boss could't pay you? Do you pay if your animal dies? Again yes, does you own physician get paid when you lose a family member, he sure does! This is life; your animal was important enough for you to bring him/her to the emergency room but if things go badly you seem to feel like you shouldn't have to be responsible for bringing the pet in! If it is too expensive, get Pet Insurance, there are plenty of great plans out there. If you can't afford pet insurance or cannot afford to pay for service then you shouldn't expect to get service for free or at a sale price. This may come as a shock, but these people do this for a living, they collect a salary just like you and I.
To those who are reading these negative comments, remember this- the people who wrote those comments almost without exception lost their pets. A tragic event to say the least. However, if things had gone well these same people would never have even come to this site. People who lose pets many times can't understand why. They know that THEY did everything they could so it must be the Doctor who is responsible. All Doctors do their best; sometimes it isn't good enough and animals die. Reading some of these comments made me wonder if some of these people didn't FIND things to complain about as they wrote their comments.
I could complain that when I was there someone came in and was treated before my dog. Yeah, I also watched the dog come in and l Iooked at the faces of the people who owned him as they came in; I understood completely why that dog needed to be treated first. I understood the triage concept and I sat quietly with my boy until it was his turn (I was as concerned for the Owners as I was for the dog). Could I complain about the cost? Sure; but that is my fault not theirs. I have medical coverage for myself, my dogs don't . So, I am responsible for the cost. Could I complain about rude/rushed service? Maybe, if I didn't see how hard they worked under difficult circumstances trying to service numerous animals who may not be in the best mood to be prodded and poked by strangers and Owners who think that their animal is the MOST SPECIAL animal in the world!
So, in closing, read what you see here with a grain of salt. YOU must decide if: your animal is important enough to you; if you are willing to pay the price for after hours service; and you must be prepared for the worst. These people are not miracle workers but I get the feeling that they care more than you know. Going to the Pet ER means that your pet has been seriously injured. The mortality rate is certainly going to be higher than that of your local Vet.
Personally, I thank God that these people have been there for my dogs and for me. I'm not sure what I would have done otherwise. I feel good knowing that no matter what the hour I can still get quality care. Thanks for reading and I sincerely hope that all of you NEVER have to go to ANY Vet, ever!! ;-)

5
★★★★★

I'm not anonymous; I live in Laurel, DE and have I two great Danes. We have been to the Pet'sER in Salisbury on three occasions, once because of a serious fight requiring stitches (you should have seen the other guy ;-)); once because both dogs were attacked by bees (each receiving 50+ bites) and a third time just today when a neutering issue arose (originally done by our regular vet).
On all occassions the people we dealt with were very professional, extremely caring on provided us with the service and care that we had hoped for.
Are they cheap? No, this isn't free care; it is an emergency room; nights and weekends. How much do you get paid for working nights and weekends? Do they require payment? Yeah, go figure; I wonder how many of you would work for free on nights and weekends because your boss could't pay you? Do you pay if your animal dies? Again yes, does you own physician get paid when you lose a family member, he sure does! This is life; your animal was important enough for you to bring him/her to the emergency room but if things go badly you seem to feel like you shouldn't have to be responsible for bringing the pet in! If it is too expensive, get Pet Insurance, there are plenty of great plans out there. If you can't afford pet insurance or cannot afford to pay for service then you shouldn't expect to get service for free or at a sale price. This may come as a shock, but these people do this for a living, they collect a salary just like you and I.
To those who are reading these negative comments, remember this- the people who wrote those comments almost without exception lost their pets. A tragic event to say the least. However, if things had gone well these same people would never have even come to this site. People who lose pets many times can't understand why. They know that THEY did everything they could so it must be the Doctor who is responsible. All Doctors do their best; sometimes it isn't good enough and animals die. Reading some of these comments made me wonder if some of these people didn't FIND things to complain about as they wrote their comments.
I could complain that when I was there someone came in and was treated before my dog. Yeah, I also watched the dog come in and l Iooked at the faces of the people who owned him as they came in; I understood completely why that dog needed to be treated first. I understood the triage concept and I sat quietly with my boy until it was his turn (I was as concerned for the Owners as I was for the dog). Could I complain about the cost? Sure; but that is my fault not theirs. I have medical coverage for myself, my dogs don't . So, I am responsible for the cost. Could I complain about rude/rushed service? Maybe, if I didn't see how hard they worked under difficult circumstances trying to service numerous animals who may not be in the best mood to be prodded and poked by strangers and Owners who think that their animal is the MOST SPECIAL animal in the world!
So, in closing, read what you see here with a grain of salt. YOU must decide if: your animal is important enough to you; if you are willing to pay the price for after hours service; and you must be prepared for the worst. These people are not miracle workers but I get the feeling that they care more than you know. Going to the Pet ER means that your pet has been seriously injured. The mortality rate is certainly going to be higher than that of your local Vet.
Personally, I thank God that these people have been there for my dogs and for me. I'm not sure what I would have done otherwise. I feel good knowing that no matter what the hour I can still get quality care. Thanks for reading and I sincerely hope that all of you NEVER have to go to ANY Vet, ever!! ;-)

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Had to take my dog in on a Sunday morning, as my regular vet was closed. The staff there was extremely kind, patient, compassionate and willing to answer questions despite being busy. I went in there not knowing what to expect, but was pleasantly surprised. Appreciated the attending vet's thoroughness and ability to explain my dog's issues and the options we had. Found it surprisingly affordable for emergency service as well. Highly recommend.

5
★★★★★

Had to take my dog in on a Sunday morning, as my regular vet was closed. The staff there was extremely kind, patient, compassionate and willing to answer questions despite being busy. I went in there not knowing what to expect, but was pleasantly surprised. Appreciated the attending vet's thoroughness and ability to explain my dog's issues and the options we had. Found it surprisingly affordable for emergency service as well. Highly recommend.

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I started doing research for emergency vets in the Ocean City area as I'm considering moving there. And I came across this emergency hospital. I have worked as a veterinary technician for 10 years in NJ and PA...half of which have been emergency. I have many cats and a dog. Several cats I have adopted from euthanasia situations from owners not wanting to treat...or orphaned kittens. I understand how much pets mean to people. But you also need to understand the business of an emergency vet hospital...and yes it is a business.

Emergency vet hospitals do not have regular clientel that they form relationships with. Therefore, many hospitals have a pay up front policy. Every emergency hospital I have worked at...that is policy. The exam charges ranged from $110-$180 just to walk in the door...price was higher in NJ. But it is illegal to deny care for a critically ill animal. At that point, if the owner cannot pay or is unwilling to pay, the options available for treatment is euthanasia or sign the animal over to the hospital. If the animal is signed over to the hospital, the previous owner no longer has financial responsibilty and no longer has a vested interest in the animal. Therefore, the previous owner is not privy to the status of that animal. This policy is for protection of he hospital and the new owner from being harassed. They may be pushing for you to sign the animal over b/c someone at the hospital would be willing to pay. All of my vet tech friends have done that over the years.

Vets do not spend 8 years in vet school and accumulate several hundred thousand dollars of student loan debt just to financially rape people. If they wanted to make tons of money they would go to medical school. They become vets because they love animals. But it is a business and they need to be able to pay employees, buys medications, have a building, etc...in order to have an emergency facility available to the public. Animals are a luxury. It is more than just being able to feed them. You need to be able to financially care for them in the event of an emergency. If you cannot afford the care, then you shouldn't own an animal. And this is emergency...they are open over night and the weekends. It is a tough shift to work and ER doctors and techs get paid more than day practice doctors and techs do. You're general practice doctor is much less expensive than going to the emergency room...isn't it?

It's emergency. It's not necessarily first come, first serve. An emergency takes 1st spot. I'm sure if you carry in your dying animal, you'd want to be seen before a poodle that vomited twice.

As for the young girl with the parvo puppy. Parvo is a 100% preventable disease. If the puppy was seen by a vet after it was acquired, and properly vaccinated, it would not have gotten parvo. If you are over 18, then you can legally sign a document. Treating a puppy for parvo will cost anywhere from $1500-$3000. It usually requires several days in the hospital, receiving IV antibiotics, anti vomit and anti diarrhea medication. One medication in particular that is used in the treatment for parvo is Zofran. It is extremely expensive.

I'm sorry many of you lost your pets. But no one here has given a complete story...symptoms, diagnosis, specific tests run, specific medications given, etc. And none of you went to vet school or have veterinary medical backgrounds. All vets treat animals differently. That is due to which college they went to, how old they are, where they did their residency. I have seen two vets working in the same practice, treat the same animal two different ways. It's just a matter of experience and your knowledge. Just because the ER vet prescribed medications that seemed prudent, and youre RDVM didn't agree...doesn't mean one is right and one is wrong. Now if an NSAID was prescribed for an animal on prednisone or an gram positive antibiotic was prescribed to treat a gram negative infection, that's a different story.

When people are angry, they tend to give a one sided story. Please inform the public. But it seems like this ER vet is the only gig in town, and in a life threatening situation at 3am or on a Sunday afternoon, it will be needed.

3
★★★☆☆

I started doing research for emergency vets in the Ocean City area as I'm considering moving there. And I came across this emergency hospital. I have worked as a veterinary technician for 10 years in NJ and PA...half of which have been emergency. I have many cats and a dog. Several cats I have adopted from euthanasia situations from owners not wanting to treat...or orphaned kittens. I understand how much pets mean to people. But you also need to understand the business of an emergency vet hospital...and yes it is a business.

Emergency vet hospitals do not have regular clientel that they form relationships with. Therefore, many hospitals have a pay up front policy. Every emergency hospital I have worked at...that is policy. The exam charges ranged from $110-$180 just to walk in the door...price was higher in NJ. But it is illegal to deny care for a critically ill animal. At that point, if the owner cannot pay or is unwilling to pay, the options available for treatment is euthanasia or sign the animal over to the hospital. If the animal is signed over to the hospital, the previous owner no longer has financial responsibilty and no longer has a vested interest in the animal. Therefore, the previous owner is not privy to the status of that animal. This policy is for protection of he hospital and the new owner from being harassed. They may be pushing for you to sign the animal over b/c someone at the hospital would be willing to pay. All of my vet tech friends have done that over the years.

Vets do not spend 8 years in vet school and accumulate several hundred thousand dollars of student loan debt just to financially rape people. If they wanted to make tons of money they would go to medical school. They become vets because they love animals. But it is a business and they need to be able to pay employees, buys medications, have a building, etc...in order to have an emergency facility available to the public. Animals are a luxury. It is more than just being able to feed them. You need to be able to financially care for them in the event of an emergency. If you cannot afford the care, then you shouldn't own an animal. And this is emergency...they are open over night and the weekends. It is a tough shift to work and ER doctors and techs get paid more than day practice doctors and techs do. You're general practice doctor is much less expensive than going to the emergency room...isn't it?

It's emergency. It's not necessarily first come, first serve. An emergency takes 1st spot. I'm sure if you carry in your dying animal, you'd want to be seen before a poodle that vomited twice.

As for the young girl with the parvo puppy. Parvo is a 100% preventable disease. If the puppy was seen by a vet after it was acquired, and properly vaccinated, it would not have gotten parvo. If you are over 18, then you can legally sign a document. Treating a puppy for parvo will cost anywhere from $1500-$3000. It usually requires several days in the hospital, receiving IV antibiotics, anti vomit and anti diarrhea medication. One medication in particular that is used in the treatment for parvo is Zofran. It is extremely expensive.

I'm sorry many of you lost your pets. But no one here has given a complete story...symptoms, diagnosis, specific tests run, specific medications given, etc. And none of you went to vet school or have veterinary medical backgrounds. All vets treat animals differently. That is due to which college they went to, how old they are, where they did their residency. I have seen two vets working in the same practice, treat the same animal two different ways. It's just a matter of experience and your knowledge. Just because the ER vet prescribed medications that seemed prudent, and youre RDVM didn't agree...doesn't mean one is right and one is wrong. Now if an NSAID was prescribed for an animal on prednisone or an gram positive antibiotic was prescribed to treat a gram negative infection, that's a different story.

When people are angry, they tend to give a one sided story. Please inform the public. But it seems like this ER vet is the only gig in town, and in a life threatening situation at 3am or on a Sunday afternoon, it will be needed.

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Brian A. I think its wierd that you claim that those kittens were all you had left when you are selling atleast 5 sphynx cats on the WBOC website and are obviously a breeder!

4
★★★★☆

Brian A. I think its wierd that you claim that those kittens were all you had left when you are selling atleast 5 sphynx cats on the WBOC website and are obviously a breeder!

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Wow, I am suprised to see how many ungrateful people there are out there. I'm sorry for those of you that lost your pets but what would you have done if Pets ER wasn't there? You probably would have tried to call your regular vet (assuming your responsible enough to have one) and then have waited for him/her to get back to you and if/when they did they would charge you WAY more than $100 for waking them up and making them come out to meet you in the middle of the night. If this isn't the case then maybe you should talk to them about being on call for you from now on. I know it isn't easy losing a pet but it isn't fair to blame the only people who were willing the help you.

I lost my pet there as well but I can damn sure tell you it wasn't from lack of them trying or because they were "too money hungry" to care about his life. They did everything they could and I highly doubt they treated your animals with any less care or effort. All of you need to start thinking about where your placing the blame because it def. shouldn't be on them.

5
★★★★★

Wow, I am suprised to see how many ungrateful people there are out there. I'm sorry for those of you that lost your pets but what would you have done if Pets ER wasn't there? You probably would have tried to call your regular vet (assuming your responsible enough to have one) and then have waited for him/her to get back to you and if/when they did they would charge you WAY more than $100 for waking them up and making them come out to meet you in the middle of the night. If this isn't the case then maybe you should talk to them about being on call for you from now on. I know it isn't easy losing a pet but it isn't fair to blame the only people who were willing the help you.

I lost my pet there as well but I can damn sure tell you it wasn't from lack of them trying or because they were "too money hungry" to care about his life. They did everything they could and I highly doubt they treated your animals with any less care or effort. All of you need to start thinking about where your placing the blame because it def. shouldn't be on them.

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AWWWWW i think that the staff at pets er is trying to save the pets er name by lying and saying they are so great. TRUTH OF THE MATTER IS THEY ARE NOT THEIR FOR THE PETS, THEY ARE THEIR FOR THE MONEY. i have read the posts below and i agree with brian. your people can write 100 reveiws all day long and the fact of the matter is you all have bad service and don't know what the hell you are doing. i am not sure who the doctor paid off to get thru medical school. and the service that you get when you walk in could be better if you hired a monkey. of course the monkey would not be in safe hands of the staff. JUST HAVE TO SAY YOU ALL ARE MONEY HUNGRY AND YOUR SERVICE SUCKS. AS FOR PEOPLE WALKING IN THERE FOR SERVICE IS DUE TO THEY HAVE NO WHERE ELSE TO GO AT NIGHT, WE ARE TRYING TO HAVE ANOTHER VET OPEN ALL NIGHT AS WELL, AND SO FAR HE LEANING IN THE DIRECTION SO ALL WE CAN DO IS PRAY HE MAKES THE MOVE AND YOUR PETS ER GO'S UNTO THE GROUND.

1
★☆☆☆☆

AWWWWW i think that the staff at pets er is trying to save the pets er name by lying and saying they are so great. TRUTH OF THE MATTER IS THEY ARE NOT THEIR FOR THE PETS, THEY ARE THEIR FOR THE MONEY. i have read the posts below and i agree with brian. your people can write 100 reveiws all day long and the fact of the matter is you all have bad service and don't know what the hell you are doing. i am not sure who the doctor paid off to get thru medical school. and the service that you get when you walk in could be better if you hired a monkey. of course the monkey would not be in safe hands of the staff. JUST HAVE TO SAY YOU ALL ARE MONEY HUNGRY AND YOUR SERVICE SUCKS. AS FOR PEOPLE WALKING IN THERE FOR SERVICE IS DUE TO THEY HAVE NO WHERE ELSE TO GO AT NIGHT, WE ARE TRYING TO HAVE ANOTHER VET OPEN ALL NIGHT AS WELL, AND SO FAR HE LEANING IN THE DIRECTION SO ALL WE CAN DO IS PRAY HE MAKES THE MOVE AND YOUR PETS ER GO'S UNTO THE GROUND.

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I took my american bulldog to Pet ER on thanksgiving and had to have her put down. It was a really sad day for me that was made easier by the people working there. They looked at my dog, told me that she was in liver failure and explained to me all of my options and the estimated costs. They were very patient with me (I asked 1 million questions!) and were very understanding of the emotional situation that I was going through. They treated me very well and if I am faced with an after hours emergency again with my other two dogs I will not hesitate to go back there.

5
★★★★★

I took my american bulldog to Pet ER on thanksgiving and had to have her put down. It was a really sad day for me that was made easier by the people working there. They looked at my dog, told me that she was in liver failure and explained to me all of my options and the estimated costs. They were very patient with me (I asked 1 million questions!) and were very understanding of the emotional situation that I was going through. They treated me very well and if I am faced with an after hours emergency again with my other two dogs I will not hesitate to go back there.

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What do you thinI USED to work at Pet's ER, I no longer work there but I still think it is great that they are open. They work their asses off to help poeple with the loved pets and it's a shame that so many people have issues with them. They are not only open to "take your money". Have you ever ran a bussiness? Do you know what it costs to run one or how much it costs to buy the expensive equiptment to save your animals life? Anesthesia machine, X-ray, Ultrasound, endoscopy, IV pumps, life saving drugs? All these things cost thousands of dollars, so yes you are going to be spending some money when you take your animal there. First I want to say that if you don't have money, maybe you shouldn't own an animal or maybe you should be prepared for emergency situations.

1. Reply to Sharon: There is no way in hell that they would send you dog home with an IV for you to give at home. They probably told you when you picked her up that morning to transfer her your regular vet, which in that case if you didn't and just took her home then that is your own fault.

2. Reply to Joan: I personally know all the Dr's there and NONE of them would do that to anyone. You're pet was probably dying on the table and they did all that they could ( starting emergency fluids, giving emergency drugs to keep the heart going, intubating to breath for her) and she just didn't make it. Don't blame people trying to help you.

3 Reply to Brian: They lock the door b/c they are open all night and you never know who might walk in.....hmmm someone crazy like you? Why in gods name would you spend thousands of dollars on sphinx kittens and have them shipped to you from CA. Do you know how many orphaned kittens are at the shelter? My guess is you probably got the kittens and then didn't take them to a vet for a physical to see if they were healthy. I am sorry to hear about your daughter but kittens are a whole different story and trying to relate the 2 just isn't working for ya. You shouldn't have gotten them if you couldn't afford them. Trust me, I know that one of those kittens is in much better hands now. When you sign an animal over to an animal hospital b/c you can't afford the bill, that animal doesn't get treated for "free". Whoever takes ownership of that animal has to pay the bill that you couldn't pay. One last thing, learn to type english please. Oh and please for the sake of every animal out there.....dont get anymore animals. k about Pets Er?

5
★★★★★

What do you thinI USED to work at Pet's ER, I no longer work there but I still think it is great that they are open. They work their asses off to help poeple with the loved pets and it's a shame that so many people have issues with them. They are not only open to "take your money". Have you ever ran a bussiness? Do you know what it costs to run one or how much it costs to buy the expensive equiptment to save your animals life? Anesthesia machine, X-ray, Ultrasound, endoscopy, IV pumps, life saving drugs? All these things cost thousands of dollars, so yes you are going to be spending some money when you take your animal there. First I want to say that if you don't have money, maybe you shouldn't own an animal or maybe you should be prepared for emergency situations.

1. Reply to Sharon: There is no way in hell that they would send you dog home with an IV for you to give at home. They probably told you when you picked her up that morning to transfer her your regular vet, which in that case if you didn't and just took her home then that is your own fault.

2. Reply to Joan: I personally know all the Dr's there and NONE of them would do that to anyone. You're pet was probably dying on the table and they did all that they could ( starting emergency fluids, giving emergency drugs to keep the heart going, intubating to breath for her) and she just didn't make it. Don't blame people trying to help you.

3 Reply to Brian: They lock the door b/c they are open all night and you never know who might walk in.....hmmm someone crazy like you? Why in gods name would you spend thousands of dollars on sphinx kittens and have them shipped to you from CA. Do you know how many orphaned kittens are at the shelter? My guess is you probably got the kittens and then didn't take them to a vet for a physical to see if they were healthy. I am sorry to hear about your daughter but kittens are a whole different story and trying to relate the 2 just isn't working for ya. You shouldn't have gotten them if you couldn't afford them. Trust me, I know that one of those kittens is in much better hands now. When you sign an animal over to an animal hospital b/c you can't afford the bill, that animal doesn't get treated for "free". Whoever takes ownership of that animal has to pay the bill that you couldn't pay. One last thing, learn to type english please. Oh and please for the sake of every animal out there.....dont get anymore animals. k about Pets Er?

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Seriously?...Pets ER in Salisbury has been nothing but caring and sympathetic during any of my visits, and the rest of my family. I have used them for 3 years for emergency services. To those of you complaining about the cost of treatment or no treatment because you don't have money...they don't claim to be a charity. Do you know what it would cost to have your vet come to the office for a midnight emergency appointment? Or even if your vet would let you make payments (as some do for long time customers) how long do you think it would take you to get them on the phone and into the office!

I didn't read all comments below but a couple stood out. Brian A, for those of us who are fortunate enough to have enough money to get started at Pets ER...where are we going to go when you "get rid" of them? I'm sorry for your entire situation which has added fuel to your fire but I think the tech was trying to help by offering to take your cat and save it at their own cost. And I have never had them come back out and offer treatment without me asking how much it will cost and them giving an estimate...it's then your decision on what to do...only you know what your financial capabilities are. They gave you an alternative solution out of kindness to your cat. I hope I listen to your friends radio show, I'd like to call in. By the way, did you contact the woman in CA that shipped you sick cats? She's the villain in this, not the tech that offered to save your cat.

Kaye W, one of Pets ER's policies is to send the treatment records to your vet that night. Your vet should have looked at that those and called you if he wasn't satisfied with what they did. And I know they do this...my vet has called me the next day to find out what happened because she got info from them she has concurred...they even sent the X-Rays. And she has never disagreed with what they've done...and her emergency number tells you to go the Annapolis ER because they are closer. I chose Salisbury because I was between the two and know where it is.

Joan W, I know I'm thinking about how much money I have, how much my family has to give me, all my options, while I'm driving to the ER. How long did you take to figure that out while your Champion was not breathing? The way you tell the story the vet must have been standing there with your bill in her hand while you signed the other paper. I don't believe things transpired the way you claim.

Sorry for the harshness of some of my statements.

5
★★★★★

Seriously?...Pets ER in Salisbury has been nothing but caring and sympathetic during any of my visits, and the rest of my family. I have used them for 3 years for emergency services. To those of you complaining about the cost of treatment or no treatment because you don't have money...they don't claim to be a charity. Do you know what it would cost to have your vet come to the office for a midnight emergency appointment? Or even if your vet would let you make payments (as some do for long time customers) how long do you think it would take you to get them on the phone and into the office!

I didn't read all comments below but a couple stood out. Brian A, for those of us who are fortunate enough to have enough money to get started at Pets ER...where are we going to go when you "get rid" of them? I'm sorry for your entire situation which has added fuel to your fire but I think the tech was trying to help by offering to take your cat and save it at their own cost. And I have never had them come back out and offer treatment without me asking how much it will cost and them giving an estimate...it's then your decision on what to do...only you know what your financial capabilities are. They gave you an alternative solution out of kindness to your cat. I hope I listen to your friends radio show, I'd like to call in. By the way, did you contact the woman in CA that shipped you sick cats? She's the villain in this, not the tech that offered to save your cat.

Kaye W, one of Pets ER's policies is to send the treatment records to your vet that night. Your vet should have looked at that those and called you if he wasn't satisfied with what they did. And I know they do this...my vet has called me the next day to find out what happened because she got info from them she has concurred...they even sent the X-Rays. And she has never disagreed with what they've done...and her emergency number tells you to go the Annapolis ER because they are closer. I chose Salisbury because I was between the two and know where it is.

Joan W, I know I'm thinking about how much money I have, how much my family has to give me, all my options, while I'm driving to the ER. How long did you take to figure that out while your Champion was not breathing? The way you tell the story the vet must have been standing there with your bill in her hand while you signed the other paper. I don't believe things transpired the way you claim.

Sorry for the harshness of some of my statements.

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Hello. I was just reading your story and I to have kind of the same situation. the er vet in salisbury refused treatment to my dying 5 year old boxer. They were well informed of his situation as he escaped from our yard and went missing for 4 days. The camden spca found him and called me due to he was microchipped. They gave me 72 hours to take him to vet due to his paw was injured and he was due for his rabies. So I took him to salisbury er vet but had as much money as they said i would need and tried to post dated a check, but they said no. Not even 2 1/2 weeks later my dog become so ill he stopped eating, drinking and couldn't stand. He lost about 20 lbs in less than a weeks time. Sadly to say he passed away on my fathers living room floor without any treament due to no one would see him without cash up front! I think it's so sad our beloved pets have to suffer over something like this.I Hope something good comes out of your story to save alot of people the heart ache of watching their beloved pets pass away in front of them knowing there was nothing else they could do. THANK YOU BRIAN A FOR YOUR STORY...

1
★☆☆☆☆

Hello. I was just reading your story and I to have kind of the same situation. the er vet in salisbury refused treatment to my dying 5 year old boxer. They were well informed of his situation as he escaped from our yard and went missing for 4 days. The camden spca found him and called me due to he was microchipped. They gave me 72 hours to take him to vet due to his paw was injured and he was due for his rabies. So I took him to salisbury er vet but had as much money as they said i would need and tried to post dated a check, but they said no. Not even 2 1/2 weeks later my dog become so ill he stopped eating, drinking and couldn't stand. He lost about 20 lbs in less than a weeks time. Sadly to say he passed away on my fathers living room floor without any treament due to no one would see him without cash up front! I think it's so sad our beloved pets have to suffer over something like this.I Hope something good comes out of your story to save alot of people the heart ache of watching their beloved pets pass away in front of them knowing there was nothing else they could do. THANK YOU BRIAN A FOR YOUR STORY...

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Sorry for your loss Brian A I took my yorkie there for an emergency c-section They sent her home hooked up to an iv she died the next day and 1by 1 all her pups died they charged me $800

1
★☆☆☆☆

Sorry for your loss Brian A I took my yorkie there for an emergency c-section They sent her home hooked up to an iv she died the next day and 1by 1 all her pups died they charged me $800

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They charged me $400 for my dead dog!
I rushed my very lethargic non-responsive Champion Show dog to them & she took her last breath in the parking lot.
As I am crying my eyes out the assistant asks me if I want them to do anything to save her, of course I say yes. So she rushes her in the back & comes back out to hand me a paper asking how much I am willing to pay, I dont remember the exact options, but it was a very large difference from the middle amount & "Anything" so I did not fill it out right away. The vet came out & asked me if I filled the paper out & I told her I was willing to pay $500 to save her, but didnt want to pay over $1000. And she tells me "I can tell you now it will not be over $500" so I check the box saying I will pay anything & as soon as I sign the paper she tells me my dog is dead & hands me my bill.
It was just so obvious all she was worried about was getting the money, she was not concerned one bit that I was hysterically crying over my dead dog

I dont want to go on the radio, just wanted to share my displeasure with them as well
From: This sender is welch" 1

★☆☆☆☆

They charged me $400 for my dead dog!
I rushed my very lethargic non-responsive Champion Show dog to them & she took her last breath in the parking lot.
As I am crying my eyes out the assistant asks me if I want them to do anything to save her, of course I say yes. So she rushes her in the back & comes back out to hand me a paper asking how much I am willing to pay, I dont remember the exact options, but it was a very large difference from the middle amount & "Anything" so I did not fill it out right away. The vet came out & asked me if I filled the paper out & I told her I was willing to pay $500 to save her, but didnt want to pay over $1000. And she tells me "I can tell you now it will not be over $500" so I check the box saying I will pay anything & as soon as I sign the paper she tells me my dog is dead & hands me my bill.
It was just so obvious all she was worried about was getting the money, she was not concerned one bit that I was hysterically crying over my dead dog

I dont want to go on the radio, just wanted to share my displeasure with them as well
From: This sender is welch" <suda1116@gmail.com

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1
★☆☆☆☆

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I took my cat to Pets ER on a Sunday when my vet was closed because he seemed very sick. They charged me $100 just to walk in the door..before any diagnosis was made. After some blood work, I was given two oral medications, which I was told were antibiotics. $358 later, I was out the door. I waited 5 days and when the medications were not helping, I took my cat to my vet. My vet said the one medication that was given was a pain killer, that was not necessary. His words were "they prescribe that all the time and it's not usually necessary". They even told me my cat was not in pain. I was livid when I found this out. After an antibiotic "shot", my cat was feeling better within 2 days...and it cost me 1/3 of what the Pets ER charged. I would not recommend this place to anyone. They prey on people who could more than likely wait an extra day to take their animal to the vet.

1
★☆☆☆☆

I took my cat to Pets ER on a Sunday when my vet was closed because he seemed very sick. They charged me $100 just to walk in the door..before any diagnosis was made. After some blood work, I was given two oral medications, which I was told were antibiotics. $358 later, I was out the door. I waited 5 days and when the medications were not helping, I took my cat to my vet. My vet said the one medication that was given was a pain killer, that was not necessary. His words were "they prescribe that all the time and it's not usually necessary". They even told me my cat was not in pain. I was livid when I found this out. After an antibiotic "shot", my cat was feeling better within 2 days...and it cost me 1/3 of what the Pets ER charged. I would not recommend this place to anyone. They prey on people who could more than likely wait an extra day to take their animal to the vet.

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I will not live in a town where I cannot get my pets to a ER clinic, people should know that even sick and badly injured animal can find the will to react and could hurt a tec. or a much loved owned. When or if you are asked to leave the room during treatment of your pet it is for your best interest and your pets, it is hard for me to believe that any hospital would not let a client be with there pet in that final moment. I'm very proud to say I have worked in a animal hospital on the western shore for the past 10 years,I have learned more about love and caring by watching our tec and doctors.Julie

4
★★★★☆

I will not live in a town where I cannot get my pets to a ER clinic, people should know that even sick and badly injured animal can find the will to react and could hurt a tec. or a much loved owned. When or if you are asked to leave the room during treatment of your pet it is for your best interest and your pets, it is hard for me to believe that any hospital would not let a client be with there pet in that final moment. I'm very proud to say I have worked in a animal hospital on the western shore for the past 10 years,I have learned more about love and caring by watching our tec and doctors.Julie

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Back in September I bought a puppy, Reno, who ended up getting sick a week after I bought him. He was vomiting and had bloody diarrhea. I took him to Pets ER and they tested him for parvo which he tested positive for. It was a Sunday night and I was scared to death. They told me that I would have to pay $500.00 and however much more it would cost I would pay when I picked him up the next morning to take him to my regular vet. They hooked him up to fluids and I picked him up that Monday morning and took him to my regular vet. About 2 weeks ago my step son was giving our newest puppy Khloe which is 3 months old a bath and while he was getting a towel she drank straight up dog shampoo. I didn't know it at the time but found this out 3 hours later when she starting vomiting and couldn't even walk. I rushed her to the ER and they gave me medicine to help calm down the vomiting and to settle her stomach. This all happened on a Friday night. By Saturday morning she was fine and running around. This cost me $163.57.That next Sunday, 2 days after the ordeal with Khloe, I woke up that morning and found something was wrong with my other female Molly which is 2. She had something wrong with her eye, a red bubble is the best way to describe it. I thought it could have been Cherry eye since my 3 dogs are Cocker Spaniels but I'm no vet. I know Cocker's have alot of stuff that could be wrong with their eyes. Knowing this I thought the best thing for me to do was to take her to the ER to get it checked out. It was Cherry Eye and they gave me ointment to help with the inflammation. This also helped with getting the Cherry Eye taken off earlier by my regular vet. This cost me $164.76.Every time I take my babies to Pets ER I am treated with the most respect. The vet that saw Molly talked about how she was the prettiest Cockers she had ever seen and how she has the best personality. Her tail never stops. Pets ER is just like every other vet where you have some people say that don't like it and some that say they do. Personally, I love it and recommend it. When it's a weekend or evening where else are you going to go? You can't wait till the next morning and wonder if your baby is going to make it. It may cost alot of money, more than what some people can afford but if you have an animal it is your responsibility to make sure that animal has the best care available. To me my babies are priceless and if it costs me $5,000.00 I don't care. It is my obligation to take care of them.

5
★★★★★

Back in September I bought a puppy, Reno, who ended up getting sick a week after I bought him. He was vomiting and had bloody diarrhea. I took him to Pets ER and they tested him for parvo which he tested positive for. It was a Sunday night and I was scared to death. They told me that I would have to pay $500.00 and however much more it would cost I would pay when I picked him up the next morning to take him to my regular vet. They hooked him up to fluids and I picked him up that Monday morning and took him to my regular vet. About 2 weeks ago my step son was giving our newest puppy Khloe which is 3 months old a bath and while he was getting a towel she drank straight up dog shampoo. I didn't know it at the time but found this out 3 hours later when she starting vomiting and couldn't even walk. I rushed her to the ER and they gave me medicine to help calm down the vomiting and to settle her stomach. This all happened on a Friday night. By Saturday morning she was fine and running around. This cost me $163.57.That next Sunday, 2 days after the ordeal with Khloe, I woke up that morning and found something was wrong with my other female Molly which is 2. She had something wrong with her eye, a red bubble is the best way to describe it. I thought it could have been Cherry eye since my 3 dogs are Cocker Spaniels but I'm no vet. I know Cocker's have alot of stuff that could be wrong with their eyes. Knowing this I thought the best thing for me to do was to take her to the ER to get it checked out. It was Cherry Eye and they gave me ointment to help with the inflammation. This also helped with getting the Cherry Eye taken off earlier by my regular vet. This cost me $164.76.Every time I take my babies to Pets ER I am treated with the most respect. The vet that saw Molly talked about how she was the prettiest Cockers she had ever seen and how she has the best personality. Her tail never stops. Pets ER is just like every other vet where you have some people say that don't like it and some that say they do. Personally, I love it and recommend it. When it's a weekend or evening where else are you going to go? You can't wait till the next morning and wonder if your baby is going to make it. It may cost alot of money, more than what some people can afford but if you have an animal it is your responsibility to make sure that animal has the best care available. To me my babies are priceless and if it costs me $5,000.00 I don't care. It is my obligation to take care of them.

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They charged over $500 and didn't give my pet the care it desereved. My pet was brought in for a life threatening situation and all they cared about was their money! My pet was not fully treated for the conditions he had and they allowed a student to work with my distressed animal who called animal control on my pet for a natural animal reaction to being poked and proded by an inexperienced person. I did not give consent for any unlicensed person to be handling my pet and don't appreciate having to deal with animal control and the health dept. while my pet was fighting for it's life! Please don't make this mistake with your pet!!

1
★☆☆☆☆

They charged over $500 and didn't give my pet the care it desereved. My pet was brought in for a life threatening situation and all they cared about was their money! My pet was not fully treated for the conditions he had and they allowed a student to work with my distressed animal who called animal control on my pet for a natural animal reaction to being poked and proded by an inexperienced person. I did not give consent for any unlicensed person to be handling my pet and don't appreciate having to deal with animal control and the health dept. while my pet was fighting for it's life! Please don't make this mistake with your pet!!

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2 out of 3 people found this review helpful.

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I have used the Pet ER in Salisbury more than 4 times. I guess my animals like it better there because they only get hurt on the weekends and evenings ;). I have had nothing but professional interactions with the people at Pet ER. your not there to be cured you there to have your pet stable until your regular vet is able to see them. Yes it is more expensive but your there because you care about your animal and want them to stay around. I will continue to use the Pet ER... as long as my vet is closed.

IF you want to complain to anyone, talk to your vet for being closed so much. My vet seems to think they work at a bank and is closed all the time.

THANK YOU TO PET ER!

5
★★★★★

I have used the Pet ER in Salisbury more than 4 times. I guess my animals like it better there because they only get hurt on the weekends and evenings ;). I have had nothing but professional interactions with the people at Pet ER. your not there to be cured you there to have your pet stable until your regular vet is able to see them. Yes it is more expensive but your there because you care about your animal and want them to stay around. I will continue to use the Pet ER... as long as my vet is closed.

IF you want to complain to anyone, talk to your vet for being closed so much. My vet seems to think they work at a bank and is closed all the time.

THANK YOU TO PET ER!

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0 out of 1 people found this review helpful.

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First of all i would like to say that i DO NOT work at PETS ER, but i was a ER vet tech in MD and now in FL, i would like to comment and give a first impression on some common things about animal ER

1st.- POILICY is POLICY they are there for "our" vet tech's and owners safety!!!
*** I have personally been acted by a Lab that was very very sick b/c the owners wanted use to "put to sleep there beloved pet in the car. NOT SAFE TO DO THIS*
2nd- When you sign over your pet, that pet is no longer yours. it is property of who ever you signed that pet over to. It is just like a child given up for adoption, they can not tell you, and they may not know where your pet is, Pets are placed with families or with adoption agencies, you can not re-locate your pet. Sorry, if u are un-fit (sorry for the harsh statement) to pay for you pets health, you should not own a pet.
3rd- you are going to wait. period end of statement. It is a ER "the sicker the quicker" thats the saying, the pets that are dying or "worse" then your pet are seen first, if u are next in line, or in a waiting room getting ready to been seen and a HBC(hit by car) comes in, sorry, your wait just got a little longer, just like human ER's if u got the flu, and a Accented victim comes in, u are going to be waiting even longer. get over it!
4th- its an ER, its going to be more money, we use drugs, machines, lab work, and all around more expensive tools to treat your pet, so its going to be more money again GET OVER IT, if u can not afford a pet, do not own one. Sorry

5
★★★★★

First of all i would like to say that i DO NOT work at PETS ER, but i was a ER vet tech in MD and now in FL, i would like to comment and give a first impression on some common things about animal ER

1st.- POILICY is POLICY they are there for "our" vet tech's and owners safety!!!
*** I have personally been acted by a Lab that was very very sick b/c the owners wanted use to "put to sleep there beloved pet in the car. NOT SAFE TO DO THIS*
2nd- When you sign over your pet, that pet is no longer yours. it is property of who ever you signed that pet over to. It is just like a child given up for adoption, they can not tell you, and they may not know where your pet is, Pets are placed with families or with adoption agencies, you can not re-locate your pet. Sorry, if u are un-fit (sorry for the harsh statement) to pay for you pets health, you should not own a pet.
3rd- you are going to wait. period end of statement. It is a ER "the sicker the quicker" thats the saying, the pets that are dying or "worse" then your pet are seen first, if u are next in line, or in a waiting room getting ready to been seen and a HBC(hit by car) comes in, sorry, your wait just got a little longer, just like human ER's if u got the flu, and a Accented victim comes in, u are going to be waiting even longer. get over it!
4th- its an ER, its going to be more money, we use drugs, machines, lab work, and all around more expensive tools to treat your pet, so its going to be more money again GET OVER IT, if u can not afford a pet, do not own one. Sorry

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2 out of 3 people found this review helpful.

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It is funny that the two excellent reviews are anonymous ones. Could it be that they work at Pets ER? I brought my dog there and they did not diagnose his problem correctly and they charged a fortune. I had to take my dog to Annapolis for him to recover. Pets ER has people over a barrel because they are the only game in town when the other vets are closed.

2
★★☆☆☆

It is funny that the two excellent reviews are anonymous ones. Could it be that they work at Pets ER? I brought my dog there and they did not diagnose his problem correctly and they charged a fortune. I had to take my dog to Annapolis for him to recover. Pets ER has people over a barrel because they are the only game in town when the other vets are closed.

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2 out of 4 people found this review helpful.

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Why are people giving Pet's ER a bad name? People should thank them for being open when regular vets are closed. Without their convenient service many animals would be dead (animal attack, hit by car, heart failure, etc.)
I??ve read that they have no compassion and so on, but if these people didn??t love and care for animals they wouldn??t be in that line of work, they??re there for a reason. I??ve worked at a vet before and have taken 2 of my animals there and had great experiences and feel they deserve more than one side of the story.
When they didn??t come to the car to put a dog to sleep, people have to understand techs at many vets have gotten bit while handling animals in vehicles. Animals in their territory have potential to be defensive and aggressive. Some may be fine, but you can??t bend rules for some and not others. At my vet, a same situation happened, a couple wanted their dog put to sleep in the car, they said she never bit anyone before, she looked sick and could barely move but when the tech opened the car door and went towards the dog she was bitten very badly and went to the hospital. Because of these situations many vets made it their "policy" to not go in vehicles. It's for safety of the workers!

About owners present while treatment is done such as an I.V. catheter put in, most regular vets will not do this in front of the owner either. Techs have gotten bit in this process but also many owners don??t want to see their animal stuck with a needle and yet more owners couldn??t handle seeing any blood that may be present. My cat was also a put to sleep at Pet??s ER and needed an I.V. catheter placed and it took them all of 5 mins. I could spare those 5 mins so those people could do their job without any interference. If their back room is similar, that??s where everything takes place. That??s where their equipment is, X-ray room, surgery room, treatment tables and hospitalized animals. That room needs to be as sterile and controlled as possible. Back rooms in vets are very chaotic with hit by cars, seizing animals, attacked animals; vomiting animals, animals with bloody diarrhea... you name it its there! Doctors and staff need to work quickly on animals coming in and also the animals in cages with little interference.

With responsibility of owning an animal comes the responsibility of paying for them. If you can??t afford them you shouldn??t have them. Things like parvo are preventable by vaccines. Parvo is a serious and fast acting issue that can kill a dog quickly. If shots are given the odds of a dog getting parvo obviously decreases greatly. She had some options... put the dog down, pay for treatment or sign the dog over and he lives. What else could you ask for? If the vaccinations were given like they were suppose to, he probably wouldn??t have gotten parvo. The shots are much cheaper than the treatment! At least the dog is still alive! Payments for services have to be paid when the services are given, it's ridiculous to try to pay and get a dog after you sign him over. Any ER (animal or human) is expensive. If you go in the ER in PRMC you better expect to pay like $200 for walking in. And if you sign a child over for adoption you don??t get that child back! I personally put an animal to sleep at Pet's ER and was given all the time in the world to make that decision so it??s hard to believe that a tough decision like that had to be made "right away".

I think Pet's ER was a much needed place in Salisbury and they do what they can to save animals but pet owners have to expect to pay for service or there won??t be any money going in to run the place.

5
★★★★★

Why are people giving Pet's ER a bad name? People should thank them for being open when regular vets are closed. Without their convenient service many animals would be dead (animal attack, hit by car, heart failure, etc.)
I??ve read that they have no compassion and so on, but if these people didn??t love and care for animals they wouldn??t be in that line of work, they??re there for a reason. I??ve worked at a vet before and have taken 2 of my animals there and had great experiences and feel they deserve more than one side of the story.
When they didn??t come to the car to put a dog to sleep, people have to understand techs at many vets have gotten bit while handling animals in vehicles. Animals in their territory have potential to be defensive and aggressive. Some may be fine, but you can??t bend rules for some and not others. At my vet, a same situation happened, a couple wanted their dog put to sleep in the car, they said she never bit anyone before, she looked sick and could barely move but when the tech opened the car door and went towards the dog she was bitten very badly and went to the hospital. Because of these situations many vets made it their "policy" to not go in vehicles. It's for safety of the workers!

About owners present while treatment is done such as an I.V. catheter put in, most regular vets will not do this in front of the owner either. Techs have gotten bit in this process but also many owners don??t want to see their animal stuck with a needle and yet more owners couldn??t handle seeing any blood that may be present. My cat was also a put to sleep at Pet??s ER and needed an I.V. catheter placed and it took them all of 5 mins. I could spare those 5 mins so those people could do their job without any interference. If their back room is similar, that??s where everything takes place. That??s where their equipment is, X-ray room, surgery room, treatment tables and hospitalized animals. That room needs to be as sterile and controlled as possible. Back rooms in vets are very chaotic with hit by cars, seizing animals, attacked animals; vomiting animals, animals with bloody diarrhea... you name it its there! Doctors and staff need to work quickly on animals coming in and also the animals in cages with little interference.

With responsibility of owning an animal comes the responsibility of paying for them. If you can??t afford them you shouldn??t have them. Things like parvo are preventable by vaccines. Parvo is a serious and fast acting issue that can kill a dog quickly. If shots are given the odds of a dog getting parvo obviously decreases greatly. She had some options... put the dog down, pay for treatment or sign the dog over and he lives. What else could you ask for? If the vaccinations were given like they were suppose to, he probably wouldn??t have gotten parvo. The shots are much cheaper than the treatment! At least the dog is still alive! Payments for services have to be paid when the services are given, it's ridiculous to try to pay and get a dog after you sign him over. Any ER (animal or human) is expensive. If you go in the ER in PRMC you better expect to pay like $200 for walking in. And if you sign a child over for adoption you don??t get that child back! I personally put an animal to sleep at Pet's ER and was given all the time in the world to make that decision so it??s hard to believe that a tough decision like that had to be made "right away".

I think Pet's ER was a much needed place in Salisbury and they do what they can to save animals but pet owners have to expect to pay for service or there won??t be any money going in to run the place.

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1 out of 5 people found this review helpful.

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This was my review which I posted anonymously because I didn't think my name up there was important but apparently it is because now ignorant people are trying to say simply because my review was a good one that I work there. Well your wrong my friend I do not. By the way I have never been to a human ER PRMC or AGH where I was satisfied with my visit or my family members visit. ER's whether they are for humans or animals are busy and waits are a normal occurrence, as well as being more expensive than a regular doctor or vet visit. My grandmother has seen numerous doctors and still not been diagnosed with whats wrong and we have spent lots of time and money, yet we do not go around disrespecting degrading or disrespecting them. If you don't want to spend money on your animal then you don't need to have one. You think the price of things on the Eastern Shore is high, trying going across the bridge. My dog has had surgery at CVRC in Annapolis and it cost a great deal of money which I spent because I love my pets and want them to be healthy. I posted this with my name this time so that you could realize that I gave a good review and no I don't work there. And if you weren't so oblivious you would see there are actually four good reviews and only two of those were anonymous and now only one is anonymous. Thank you.I came to this sight and was shocked an appalled at the information that was given about Pet's ER in Salisbury. There are 5 people that obviously feel as if their visit to this ER was very awful . Only one side of each story is told and maybe that is the whole truth but who knows it also may not be the truth. I have personally been to the ER several times for emergency's. My times at the ER have always been wonderful. The staff has always been friendly and helpful and have saved the lives of my beloved animals more than once. I want to say thank you to them for a job well done. It is a shame that people only come to this site to say awful things. I am grateful for the wonderful services that they have provided to me and my animals in the past and will always return there if any of my beloved family members (pets) is ever ill and in need of Dr.s care.

4
★★★★☆

This was my review which I posted anonymously because I didn't think my name up there was important but apparently it is because now ignorant people are trying to say simply because my review was a good one that I work there. Well your wrong my friend I do not. By the way I have never been to a human ER PRMC or AGH where I was satisfied with my visit or my family members visit. ER's whether they are for humans or animals are busy and waits are a normal occurrence, as well as being more expensive than a regular doctor or vet visit. My grandmother has seen numerous doctors and still not been diagnosed with whats wrong and we have spent lots of time and money, yet we do not go around disrespecting degrading or disrespecting them. If you don't want to spend money on your animal then you don't need to have one. You think the price of things on the Eastern Shore is high, trying going across the bridge. My dog has had surgery at CVRC in Annapolis and it cost a great deal of money which I spent because I love my pets and want them to be healthy. I posted this with my name this time so that you could realize that I gave a good review and no I don't work there. And if you weren't so oblivious you would see there are actually four good reviews and only two of those were anonymous and now only one is anonymous. Thank you.I came to this sight and was shocked an appalled at the information that was given about Pet's ER in Salisbury. There are 5 people that obviously feel as if their visit to this ER was very awful . Only one side of each story is told and maybe that is the whole truth but who knows it also may not be the truth. I have personally been to the ER several times for emergency's. My times at the ER have always been wonderful. The staff has always been friendly and helpful and have saved the lives of my beloved animals more than once. I want to say thank you to them for a job well done. It is a shame that people only come to this site to say awful things. I am grateful for the wonderful services that they have provided to me and my animals in the past and will always return there if any of my beloved family members (pets) is ever ill and in need of Dr.s care.

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2 out of 6 people found this review helpful.

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Today my husband and I made the extremely difficult decision to put our dog to sleep after watching her suffer for the last week. Unfortunately, the local vets that we usually deal with were not available on a Sunday. All of the answering services referred us to Pets ER in Salisbury. We felt we had no choice because our dog was in such bad shape, so we headed for Salisbury.

When we arrived, we asked if they could come out to the car to put Abby to sleep so we wouldn??t have to move her or put her in a state of alarm. They said, ??No, it is against our policy?. So, my husband and I brought her inside where (after looking in every room for somebody) they told us to put her on their examining table. They then asked us to leave while they put in a catheter. We did not want to leave. We wanted to be with her and comfort her and told them so. The person we were dealing with said that it was against their ??policy? for us to be there while they put a catheter in because some of their technicians had been bitten. Keep in mind that Abby could barely hold her head up and that my husband and I were both there to hold her. This person also said if we didn??t like the policy we were free to take our dog somewhere else. After much debate back and forth, our dog being so weak and sick we felt we were stuck. We left Abby alone on a cold metal table in her dying moments so their ??policy? could be followed. We pleaded for a little compassion and flexibility but it went right over their head. They just didn??t get it.

If you care for your animal and if you are looking for compassion in an already stressful and sad situation, you should not go to Pets ER in Salisbury. Not only were they cold, inflexible, and difficult, but they also charged us $148.00 to put our sweet dog to sleep. $100 of the charge was for an examination / consultation fee. Obviously, there wasn??t an examination or a consultation. We came in the door asking for what we wanted. I will never take any animal to Pets ER again.

1
★☆☆☆☆

Today my husband and I made the extremely difficult decision to put our dog to sleep after watching her suffer for the last week. Unfortunately, the local vets that we usually deal with were not available on a Sunday. All of the answering services referred us to Pets ER in Salisbury. We felt we had no choice because our dog was in such bad shape, so we headed for Salisbury.

When we arrived, we asked if they could come out to the car to put Abby to sleep so we wouldn??t have to move her or put her in a state of alarm. They said, ??No, it is against our policy?. So, my husband and I brought her inside where (after looking in every room for somebody) they told us to put her on their examining table. They then asked us to leave while they put in a catheter. We did not want to leave. We wanted to be with her and comfort her and told them so. The person we were dealing with said that it was against their ??policy? for us to be there while they put a catheter in because some of their technicians had been bitten. Keep in mind that Abby could barely hold her head up and that my husband and I were both there to hold her. This person also said if we didn??t like the policy we were free to take our dog somewhere else. After much debate back and forth, our dog being so weak and sick we felt we were stuck. We left Abby alone on a cold metal table in her dying moments so their ??policy? could be followed. We pleaded for a little compassion and flexibility but it went right over their head. They just didn??t get it.

If you care for your animal and if you are looking for compassion in an already stressful and sad situation, you should not go to Pets ER in Salisbury. Not only were they cold, inflexible, and difficult, but they also charged us $148.00 to put our sweet dog to sleep. $100 of the charge was for an examination / consultation fee. Obviously, there wasn??t an examination or a consultation. We came in the door asking for what we wanted. I will never take any animal to Pets ER again.

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6 out of 9 people found this review helpful.

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My sister, Ashley recently took her puppy Bailey, a 7 month old male pit bull to Pets ER. Bailey was diagnosed with parvo. The vet gave her three option;s put the dog down, sign the dog over to the ER or provide a substantial amount of money that night. The vet told her she had to pay $500 and leave five post dated $100 checks. As you can imagine, Ashley was very distraught and unsure of what the right decision was for Bailey. The vet insisted that Ashley make a decision right away and did not give her the chance to even call and consult with family members. The papers to sign Bailey over weren't even signed by her as the Bailey's rightful owner. Ashley has been trying to get the dog back (willing to pay whatever amount of money that was spent on Bailey for the treatment) since the night that she took her dog to Pets Er. They will not tell her where Bailey is or even if the he is still alive. This vet did not even had compassion for Bailey; instead sharing with Ashley personal aspects of her life. This ER took advantage of a young adult and her dog. Ashley loves Bailey as he goes everywhere with her and she is at a great loss without him. Bailey is very much wanted by our family.Bailey if you are still out there WE LOVE YOU AND WANT YOU TO COME HOME!

1
★☆☆☆☆

My sister, Ashley recently took her puppy Bailey, a 7 month old male pit bull to Pets ER. Bailey was diagnosed with parvo. The vet gave her three option;s put the dog down, sign the dog over to the ER or provide a substantial amount of money that night. The vet told her she had to pay $500 and leave five post dated $100 checks. As you can imagine, Ashley was very distraught and unsure of what the right decision was for Bailey. The vet insisted that Ashley make a decision right away and did not give her the chance to even call and consult with family members. The papers to sign Bailey over weren't even signed by her as the Bailey's rightful owner. Ashley has been trying to get the dog back (willing to pay whatever amount of money that was spent on Bailey for the treatment) since the night that she took her dog to Pets Er. They will not tell her where Bailey is or even if the he is still alive. This vet did not even had compassion for Bailey; instead sharing with Ashley personal aspects of her life. This ER took advantage of a young adult and her dog. Ashley loves Bailey as he goes everywhere with her and she is at a great loss without him. Bailey is very much wanted by our family.Bailey if you are still out there WE LOVE YOU AND WANT YOU TO COME HOME!

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6 out of 8 people found this review helpful.

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I called my family Vet,a machine message said to call Pet ER.Called pet Er,they said it could be a 6+ hour waiting time for them to see her(Katelynn)(8 yo Golden Retriver),I must of called every Vet's office in the Phone book trying to locate a doctor to see my baby girl,I told my wife we can't get our family Vet who said he would always be there for us and Pet ER was our only hope,I put my baby girl in the back set and took her to pet ER,they took her right in but it was to late to save her,they were very considerate about the whole thing,people there are wonderful.I do feel she may have had a chance if our regular Vet had kept his word and seen her a day early(this is on his shoulders).Dr Katie B is a sweetheart and my advice is don't call them to be told there is a waiting time, JUST GO to Pet ER, when you can't get your family Vet(most of the time).Pet ER is a God sent and thank you Kate B for all you did trying to save my baby girl (Katelynn).When there is a waiting list the family Vet should be able to be reached within half an hour.I let my little girl(Katelynn) down by not having a concerned family Vet,but Pet ER did all they could to save her and showed compassion.I will always use this service but get there sooner.I lost a family member that night but would like to think Pet ER did their best to save her(not sure).I did talk to regular Vet and he did say the ER should have taken X-Rays to find the problem before putting her down.For 400 bucks for 2 hours working on her,it seems X-Rays should have been done. I have talked to 3 Vet schools and 4 different Vets,they seem to think Pet ER could have saved Katelynn's life if the the correct medication and X-rays had been used over a 12 hour schedule. KATELYNN LOST HER LIFE,I LOST KATELYNN AND MONEY,THE ONLY ONE THAT MADE OUT WAS THE DOCTOR'S,MONEY WENT INTO THEIR ACCOUNT AND A DEAD KATELYNN WENT HOME WITH ME.WHY IS IT A DOCTOR CAN FAIL(FOR PEOPLE AND ANIMALS AND STILL GET PAID)

PROS: It's good tohave place like Pet ER to help the helpless if you have money.
CONS: Family Vet's needs to be on call when ER is packed,NO X-RAYS Vet GAVE UP.

3
★★★☆☆

I called my family Vet,a machine message said to call Pet ER.Called pet Er,they said it could be a 6+ hour waiting time for them to see her(Katelynn)(8 yo Golden Retriver),I must of called every Vet's office in the Phone book trying to locate a doctor to see my baby girl,I told my wife we can't get our family Vet who said he would always be there for us and Pet ER was our only hope,I put my baby girl in the back set and took her to pet ER,they took her right in but it was to late to save her,they were very considerate about the whole thing,people there are wonderful.I do feel she may have had a chance if our regular Vet had kept his word and seen her a day early(this is on his shoulders).Dr Katie B is a sweetheart and my advice is don't call them to be told there is a waiting time, JUST GO to Pet ER, when you can't get your family Vet(most of the time).Pet ER is a God sent and thank you Kate B for all you did trying to save my baby girl (Katelynn).When there is a waiting list the family Vet should be able to be reached within half an hour.I let my little girl(Katelynn) down by not having a concerned family Vet,but Pet ER did all they could to save her and showed compassion.I will always use this service but get there sooner.I lost a family member that night but would like to think Pet ER did their best to save her(not sure).I did talk to regular Vet and he did say the ER should have taken X-Rays to find the problem before putting her down.For 400 bucks for 2 hours working on her,it seems X-Rays should have been done. I have talked to 3 Vet schools and 4 different Vets,they seem to think Pet ER could have saved Katelynn's life if the the correct medication and X-rays had been used over a 12 hour schedule. KATELYNN LOST HER LIFE,I LOST KATELYNN AND MONEY,THE ONLY ONE THAT MADE OUT WAS THE DOCTOR'S,MONEY WENT INTO THEIR ACCOUNT AND A DEAD KATELYNN WENT HOME WITH ME.WHY IS IT A DOCTOR CAN FAIL(FOR PEOPLE AND ANIMALS AND STILL GET PAID)

PROS: It's good tohave place like Pet ER to help the helpless if you have money.
CONS: Family Vet's needs to be on call when ER is packed,NO X-RAYS Vet GAVE UP.

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1 out of 3 people found this review helpful.

.

this is a service that has been needed in salisbury for a very long time.when my "tardy" went into respitory arrest at his vet and needed to be watched over night, pets ER took care of him thru the night and then we took him back to his regular vet in the morning. (he is fully recovered now). when my best friends cat got into antifreeze, pets ER were there and saved her life. THANK YOU pets ER!!!!

PROS: all
CONS: none

5
★★★★★

this is a service that has been needed in salisbury for a very long time.when my "tardy" went into respitory arrest at his vet and needed to be watched over night, pets ER took care of him thru the night and then we took him back to his regular vet in the morning. (he is fully recovered now). when my best friends cat got into antifreeze, pets ER were there and saved her life. THANK YOU pets ER!!!!

PROS: all
CONS: none

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3 out of 7 people found this review helpful.

.

I recently had a pet emergency, my cat had a urinary tract blockage. I thought it could wait. By Sunday night, he was laying IN the litter box and howling like a dog. I knew something had to be done but his regular vet was closed. I called anyways, and the recording said that I should call Pet E.R. in Salisbury which is about 20 mins away. I called, stated my pets symptoms & they said I should bring him right in, ASAP. I did, and thank goodness, it was a life threatening problem that could have killed my cat in a matter of just a couple days! My thanks goes out to all the employees of Pet E.R. for your outstanding service to your community, and it's pets!

PROS: Need I say more, Pet E.R. Rocks!!!
CONS: As with any E.R., be ready to drop some cash.

4
★★★★☆

I recently had a pet emergency, my cat had a urinary tract blockage. I thought it could wait. By Sunday night, he was laying IN the litter box and howling like a dog. I knew something had to be done but his regular vet was closed. I called anyways, and the recording said that I should call Pet E.R. in Salisbury which is about 20 mins away. I called, stated my pets symptoms & they said I should bring him right in, ASAP. I did, and thank goodness, it was a life threatening problem that could have killed my cat in a matter of just a couple days! My thanks goes out to all the employees of Pet E.R. for your outstanding service to your community, and it's pets!

PROS: Need I say more, Pet E.R. Rocks!!!
CONS: As with any E.R., be ready to drop some cash.

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3 out of 7 people found this review helpful.

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