Al's Carpet Decor Inc

★☆☆☆☆
  • 520 N 8th St

    Sheboygan, WI 53081

    Map & Directions
  • 920-458-6870

About Al's Carpet Decor Inc

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Home & Garden

Home & Garden
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they did a horrible job.and over charged me.I sorry to say but I would never recommend this business to anyone.Its a shame that people like this can come into this community and promote such a business.

1
★☆☆☆☆

they did a horrible job.and over charged me.I sorry to say but I would never recommend this business to anyone.Its a shame that people like this can come into this community and promote such a business.

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In early March of 2009 I ordered wood flooring for my home from Al's carpet. I waited several weeks for a call from them telling me it was in. When I did not receive a call I called the store back. I was told it was on backorder, (something not told to me at time of purchase).

I waited several weeks and called again only to be told that they were having a problems getting if from Germany. I asked when could I expect to receive it as it was holding up a project of mine. No firm date was given.

Several weeks went by and I again called Al's Carpet. I asked about my order and the person that answered said he wasn't certain but would check when it would be in and give me a call back in an hour.

After not receiving a return call I phoned again two days later. I again asked the whereabouts of my order. I was then told that maybe I would find out the next day. I asked if it was possible I might never receive it and was told that that might be a likely scenario.

This was an order for clear-coated 2 1/4" solid oak flooring. That's about as non-exotic as one can get.

So after waiting about 6 weeks I had to go elsewhere for my product.

If you are even thinking of going to Al's Carpet for your needs, be advised that IMO they have given me the worst customer service ever.

1
★☆☆☆☆

In early March of 2009 I ordered wood flooring for my home from Al's carpet. I waited several weeks for a call from them telling me it was in. When I did not receive a call I called the store back. I was told it was on backorder, (something not told to me at time of purchase).

I waited several weeks and called again only to be told that they were having a problems getting if from Germany. I asked when could I expect to receive it as it was holding up a project of mine. No firm date was given.

Several weeks went by and I again called Al's Carpet. I asked about my order and the person that answered said he wasn't certain but would check when it would be in and give me a call back in an hour.

After not receiving a return call I phoned again two days later. I again asked the whereabouts of my order. I was then told that maybe I would find out the next day. I asked if it was possible I might never receive it and was told that that might be a likely scenario.

This was an order for clear-coated 2 1/4" solid oak flooring. That's about as non-exotic as one can get.

So after waiting about 6 weeks I had to go elsewhere for my product.

If you are even thinking of going to Al's Carpet for your needs, be advised that IMO they have given me the worst customer service ever.

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