My friend and I went to this restaurant one Sunday morning expecting a nice breakfast. It wasn't a long wait to be seated. However, once we were seated the waiter took 15 minutes just to take our drink order. He was busy talking to an older gentleman sitting across from us. Obviously his meaningless conversation was much more important than doing his job. So he took our order, and didn't even give us silverware. We asked for silverware, and he brought us dirty silverware wrapped in a dirty napkin, which he took off of someone else's table. I asked for another set of silverware & napkin, and he went into the kitchen and simply turned the dirty napkin inside out! It was the same dirty napkin! Then he took 20 minutes to bring out my pancakes, and he had no excuse for why. Then he never checked on us to see if we needed anything, however the table across from us got their food in less than 10 minutes! When I complained to the manager about the poor service, instead of offering me my meal for free or at a discount, which would have been the proper thing to do, he proceeded to offer me a free meal when I returned. (We were visiting from out of town, so that would do us no good.) He then told me when I returned, I could ask for him or the "colored" manager. I was appalled! How dare he call an African American man "colored"! I am African American and asked him to repeat himself, because I thought I was hearing things. I told him we haven't been colored since the 1960's! The politically correct term was "African American", and that is how he should refer to an African American individual, not COLORED! His reply was that he never had to deal with that before. I told him I guess not! (The manager was Hispanic). I couldn't believe he totally insulted me to my face! I was so embarrased and offended. NEVER go to this restaurant!! I was disgusted by the lack of respect for African Americans by the waiter and the management. The service was the WORST EVER!
Pros: None
Cons: Offensive comments made by Manager, Long Wait for Food, Poor Service, Poor Management