I recentley visited this salon while vacationing in Miami, I read all of the reviews on this website and decided on booking an appointment with Flavie. She seemed to be an amazing stylist according to her excellent reviews. After looking foward to my appointment all week I was completley devested when I left and it was not at all the experience I had hoped for. The staff I must say for the most part were nice, but I asked for a razored cut with golden blonde heavy highlights, and when she finished my hair looked like a bad bob cut that had not been styled at all, it looked like I had just woke up out of bed, and my highlights were not blonde at all, just a little lighter than my hair color which is very dark brown plus I only had a few. I was looking foward to this awsome haircut and instead it looked like I had went in for a trim. I walked out of the salon crying because of the amount of money I had paid for a basic haircut and few highlights that did not look at all like I wanted. After going back to my hotel I called back to the salon and they offered for me to come back and let them fix it. When I arrived back Flavie offered to redo my hair or if I rather someone else, I didn't mind which one did it. I just wanted what I had asked for, so she razored my hair and put more highlights in it. In the end I will say that the haircut was somewhat close to the picture but my highlights were still darker than I wanted. I spent from 10:30 to 5:00 in the salon and recieved a free bottle of wax out of courtsey for what I believe could have been prevented if I was listened to from the beginning and in the end was not very satisfied. Also while waiting hearing other customers checking out I heard at least a few complaining because they could not get anyone to dry their hair which is insane to me when customers are paying the amount of money for service. The experience in all was not what I was hoping for!! I will not go back
Cons: Price, staff