Way Brothers Inc,

★★★☆☆
  • 530 Broad St

    Hawkinsville, GA 31036

    Map & Directions
  • 478-892-9141

About Way Brothers Inc,

Categories

Automotive

Automotive
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3.0 2
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I am a 20-year-old college student and I had a most unsatisfactory dealing with Way Bros.I was referred to Way Bros when my car broke down due to a bad alternator about 20 miles outside of Hawkinsville.Unable to reach my parents I was luckily rescued by a kind Hawkinsville local. The good Samaritan, if you will, took me to the Way Brothers around 6:30 that evening.After telling Mr. Way my story, being that I am just a poor college student trying to get home, he was kind enough to "lend" me a car. No papers signed, just a smile and a "Oh just get it back whenever you can." Southern hospitality at its finest.In the meantime, my car was towed to his dealership and I went back to Albany in the car he "lent" me. I stayed in touch with Mr. Way over the next two days, thanking him immensely for all he'd done.I then began speaking to an employee of Way Bros who stepped in to discuss possibly trading in my car or having them repair it. Again being just a poor college kid, I did a little research and called the O'Reilly's in Hawkinsville to see if they could make me a better deal for repairs.They offered me a deal over a 1/3 less than what Way Bros offered.Like any sane person, I went with the better deal.Long story short, when I got to Way Bros to return their car they lent me and to get mine back (which I filled with a full tank of gas) they were no longer there to help.Unhappy that they were unable to profit from their "kind deed", they turned their noses up at me for choosing O'Reilly's. Nonetheless I thanked them again, told them I was leaving, got in the car, and went to O'Reilly's.The car was then off of their premises and at O'Reilly's.I was having my alternator replaced by an employee there, and the same employee from Way Bros showed up telling me I had not paid my bill. (Which was not printed until they heard the news I would not be using them for their services) Leaving without paying was something I did not intend on having to do - since throughout the several phone calls made it was never mentioned.Neither was the bill mentioned while I stood for several minutes with Mr. Way and waited for my car back.No, it was AFTER I had left and the car was no longer in their possession that they told me I had a bill to pay.Not wanting to cause trouble, I assured him that I would be back over to Way Brothers a soon as I had my car repaired.15 min later (still dealing with car repairs at O'Reilly's) the employee showed up a second time, offering to drive me himself to Way Brothers. At this point he was harassing me and I decided I would just go ahead and take care of it. He drove me back to Way Brothers and once inside I noticed him leave again. Once I was inside Way Brothers, he went back to O'Reilly's and STOLE the key out of my car.Since I did not know I would be paying a bill for "renting" the car, I didn't have enough money.From what I understood he was lending me the car out of the kindness of his heart, not to make a profit.The bill stated that the money could be mailed, but they refused.Even after I showed them where it stated in fine print that they clearly accept mailed bills.I left Way Bros to at least go see how much I would owe at O'Reilly's and to then offer them whatever money I had left. So this time I had to walk back, in the rain, and got in my car. That is when I found out my key was gone. It had been stolen. The mechanic at O'Reilly's was under the impression I had given the Way Bros employee permission to take it. Simply put, they tricked an innocent young girl. My intentions were obviously not to "steal" their services, and I would rightly pay what I owed if it could be mailed home to me. They handled the situation not only unprofessionally, but in a cruel and malicious way.In tears and soaking from rain, I walked back to the dealership, where they had locked all of the doors so that I could not get in.At this point it was barely 5:00 in the evening, as I mentioned earlier I was still in their store at 6:30 just three days earlier. I could see the employees in watching me stand locked out in the rain.They watched me with arms crossed, as I stood at the door soaking wet and crying. Mr. Way, after several minutes of torture, finally opened the door but would not let me come inside.I got my father on the phone who told him he had broken the law by stealing my key.After threats of calling the police, Mr. Way returned my key.But not until he told me my father was a piece of work and that he couldn't believe I had to live with someone as sorry as he.He admitted that he had overcharged me in my bill and it was nothing out of pocket to let me use that car or for taking a look at my car once it was towed there.I did not appreciate being ripped off nor will I ever forget standing in the rain having several men in shelter watch me stand crying in a sundress.I find this quote on their website to be quite contradictory: "Doing business the "Right Way",and taking care of customers is what we are all about."

1
★☆☆☆☆

I am a 20-year-old college student and I had a most unsatisfactory dealing with Way Bros.I was referred to Way Bros when my car broke down due to a bad alternator about 20 miles outside of Hawkinsville.Unable to reach my parents I was luckily rescued by a kind Hawkinsville local. The good Samaritan, if you will, took me to the Way Brothers around 6:30 that evening.After telling Mr. Way my story, being that I am just a poor college student trying to get home, he was kind enough to "lend" me a car. No papers signed, just a smile and a "Oh just get it back whenever you can." Southern hospitality at its finest.In the meantime, my car was towed to his dealership and I went back to Albany in the car he "lent" me. I stayed in touch with Mr. Way over the next two days, thanking him immensely for all he'd done.I then began speaking to an employee of Way Bros who stepped in to discuss possibly trading in my car or having them repair it. Again being just a poor college kid, I did a little research and called the O'Reilly's in Hawkinsville to see if they could make me a better deal for repairs.They offered me a deal over a 1/3 less than what Way Bros offered.Like any sane person, I went with the better deal.Long story short, when I got to Way Bros to return their car they lent me and to get mine back (which I filled with a full tank of gas) they were no longer there to help.Unhappy that they were unable to profit from their "kind deed", they turned their noses up at me for choosing O'Reilly's. Nonetheless I thanked them again, told them I was leaving, got in the car, and went to O'Reilly's.The car was then off of their premises and at O'Reilly's.I was having my alternator replaced by an employee there, and the same employee from Way Bros showed up telling me I had not paid my bill. (Which was not printed until they heard the news I would not be using them for their services) Leaving without paying was something I did not intend on having to do - since throughout the several phone calls made it was never mentioned.Neither was the bill mentioned while I stood for several minutes with Mr. Way and waited for my car back.No, it was AFTER I had left and the car was no longer in their possession that they told me I had a bill to pay.Not wanting to cause trouble, I assured him that I would be back over to Way Brothers a soon as I had my car repaired.15 min later (still dealing with car repairs at O'Reilly's) the employee showed up a second time, offering to drive me himself to Way Brothers. At this point he was harassing me and I decided I would just go ahead and take care of it. He drove me back to Way Brothers and once inside I noticed him leave again. Once I was inside Way Brothers, he went back to O'Reilly's and STOLE the key out of my car.Since I did not know I would be paying a bill for "renting" the car, I didn't have enough money.From what I understood he was lending me the car out of the kindness of his heart, not to make a profit.The bill stated that the money could be mailed, but they refused.Even after I showed them where it stated in fine print that they clearly accept mailed bills.I left Way Bros to at least go see how much I would owe at O'Reilly's and to then offer them whatever money I had left. So this time I had to walk back, in the rain, and got in my car. That is when I found out my key was gone. It had been stolen. The mechanic at O'Reilly's was under the impression I had given the Way Bros employee permission to take it. Simply put, they tricked an innocent young girl. My intentions were obviously not to "steal" their services, and I would rightly pay what I owed if it could be mailed home to me. They handled the situation not only unprofessionally, but in a cruel and malicious way.In tears and soaking from rain, I walked back to the dealership, where they had locked all of the doors so that I could not get in.At this point it was barely 5:00 in the evening, as I mentioned earlier I was still in their store at 6:30 just three days earlier. I could see the employees in watching me stand locked out in the rain.They watched me with arms crossed, as I stood at the door soaking wet and crying. Mr. Way, after several minutes of torture, finally opened the door but would not let me come inside.I got my father on the phone who told him he had broken the law by stealing my key.After threats of calling the police, Mr. Way returned my key.But not until he told me my father was a piece of work and that he couldn't believe I had to live with someone as sorry as he.He admitted that he had overcharged me in my bill and it was nothing out of pocket to let me use that car or for taking a look at my car once it was towed there.I did not appreciate being ripped off nor will I ever forget standing in the rain having several men in shelter watch me stand crying in a sundress.I find this quote on their website to be quite contradictory: "Doing business the "Right Way",and taking care of customers is what we are all about."

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Really great Ford dealership.

The staff are all friendly and will help you to get the best deal possible.

Their mechanics are extremely knowledgeable and they have good prices.

Overall highly recommended!

5
★★★★★

Really great Ford dealership.

The staff are all friendly and will help you to get the best deal possible.

Their mechanics are extremely knowledgeable and they have good prices.

Overall highly recommended!

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