Comporium

★★☆☆☆
  • 200 Tom Hall St

    Fort Mill, SC 29715

    Map & Directions
  • 803-578-4040

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As a consumer, I have experienced the worst customer service from Comporium that I have ever received from any company. Their employees are badly trained and the supervisors do not take responsibility for company mistakes. I am currently without internet because for months they have made mistakes on our accounts and told us repeatedly not to pay the bill until it was fixed. We have still not received a correct bill, yet we are late on some payment. I am willing to pay termination fees to never have to speak with this company again.

1
★☆☆☆☆

As a consumer, I have experienced the worst customer service from Comporium that I have ever received from any company. Their employees are badly trained and the supervisors do not take responsibility for company mistakes. I am currently without internet because for months they have made mistakes on our accounts and told us repeatedly not to pay the bill until it was fixed. We have still not received a correct bill, yet we are late on some payment. I am willing to pay termination fees to never have to speak with this company again.

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PeggyH must work there.

Comporium is a monopoly. We need to find a way to give them some kind of compitition so they wont have us over a barrel anymore. I hate this company!!

I only gave them a star because I had to. Grrrr.

1
★☆☆☆☆

PeggyH must work there.

Comporium is a monopoly. We need to find a way to give them some kind of compitition so they wont have us over a barrel anymore. I hate this company!!

I only gave them a star because I had to. Grrrr.

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I have been dissatisfied with Comporium from the very beginning. First, my remote quit working with the box in short order, so I had to turn it on and off manually. Second, my internet cut off all the time. Tech Support kept telling me I had to climb back behind my desk, cut everything off, and turn it all back on one device at the time to re-set it. This worked, but how much trouble is that? I finally got someone to come out, and he advised that my main cable connection was in the other room, so that was why my internet didn't work as well. He did some switching around in the power box, so internet got better, but then much later I realized that he had cut off my cable in my 4 - yes 4- other rooms. I only found this out because my TV wouldn't work in another bedroom, so I got a converter box from Comporium. Neither I or the 6 genius's I had look at it could ever figure it out. So, I bought a new TV. Guess what - it didn't work either. That's when I figured out that the cable wasn't connected in the extra rooms. I am totally ripped that Comporium has this area locked up. Their service and equipment is sub-standard. I've had the service for 3 years and paid every bill, but I was out of town and was delayed paying bills, and in my hurry didn't enter Comporium's in online banking, but did enter in my register. So, I'm thinking I'm paid up, and lo and behold, they cut my cable off. Your prior payment record apparently does not matter. I'm through with Comporium. Taking their equipment back tomorrow.

1
★☆☆☆☆

I have been dissatisfied with Comporium from the very beginning. First, my remote quit working with the box in short order, so I had to turn it on and off manually. Second, my internet cut off all the time. Tech Support kept telling me I had to climb back behind my desk, cut everything off, and turn it all back on one device at the time to re-set it. This worked, but how much trouble is that? I finally got someone to come out, and he advised that my main cable connection was in the other room, so that was why my internet didn't work as well. He did some switching around in the power box, so internet got better, but then much later I realized that he had cut off my cable in my 4 - yes 4- other rooms. I only found this out because my TV wouldn't work in another bedroom, so I got a converter box from Comporium. Neither I or the 6 genius's I had look at it could ever figure it out. So, I bought a new TV. Guess what - it didn't work either. That's when I figured out that the cable wasn't connected in the extra rooms. I am totally ripped that Comporium has this area locked up. Their service and equipment is sub-standard. I've had the service for 3 years and paid every bill, but I was out of town and was delayed paying bills, and in my hurry didn't enter Comporium's in online banking, but did enter in my register. So, I'm thinking I'm paid up, and lo and behold, they cut my cable off. Your prior payment record apparently does not matter. I'm through with Comporium. Taking their equipment back tomorrow.

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1 out of 1 people found this review helpful.

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Comporium has an outright monopoly on cable and internet services in Rock HIll,SC where I reside. They recently came out with a new rate plan for internet. There are three pricing tiers for both cable and fiber. If you have fiber in your neighborhood your lowest price package is 10 Mbps x 10 Mbps @ $44.95 which isn't too bad but if your in an older neighborhood like mine your lowest price package is 7 Mbps x 512 Kbps @ $44.95. Now if you want the fastest speed possible on your cable modem they have the third tier for 11 Mbps x 1 Mbps @ $74.95. Now I say that is completely unfair. I should get the top tier package for the same price or lower for this top tier. Fiber gets 11 x 11 for $44.95 so even if they top speed their cable system can produce is 11 x 1 I shouldn't have to pay more for it. It's completely unfair to throttle cable modem speed and create three tiers for modem users when the lowest tier on fiber is far superior when you consider the total download and upload speed. I hope you can understand what I'm trying to convey. If you want a closer look at the tiers go to http://comporium.com/res/internet/packages.php and see for yourself.

1
★☆☆☆☆

Comporium has an outright monopoly on cable and internet services in Rock HIll,SC where I reside. They recently came out with a new rate plan for internet. There are three pricing tiers for both cable and fiber. If you have fiber in your neighborhood your lowest price package is 10 Mbps x 10 Mbps @ $44.95 which isn't too bad but if your in an older neighborhood like mine your lowest price package is 7 Mbps x 512 Kbps @ $44.95. Now if you want the fastest speed possible on your cable modem they have the third tier for 11 Mbps x 1 Mbps @ $74.95. Now I say that is completely unfair. I should get the top tier package for the same price or lower for this top tier. Fiber gets 11 x 11 for $44.95 so even if they top speed their cable system can produce is 11 x 1 I shouldn't have to pay more for it. It's completely unfair to throttle cable modem speed and create three tiers for modem users when the lowest tier on fiber is far superior when you consider the total download and upload speed. I hope you can understand what I'm trying to convey. If you want a closer look at the tiers go to http://comporium.com/res/internet/packages.php and see for yourself.

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1 out of 1 people found this review helpful.

.

Comporium is monopoly that is just taken it's customers thru the ringer. What choice do I have but to have comporium for local phone or cable? I can not have time werner, nor could i afford satellite (Like half of york county does to get away from comporium) THey have taken over our county and not allowed any competition to come in, so why do they even have to be good?

1
★☆☆☆☆

Comporium is monopoly that is just taken it's customers thru the ringer. What choice do I have but to have comporium for local phone or cable? I can not have time werner, nor could i afford satellite (Like half of york county does to get away from comporium) THey have taken over our county and not allowed any competition to come in, so why do they even have to be good?

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2 out of 2 people found this review helpful.

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Comporium Communications is an allaround company that provides many services to the Fort Mill and Rock Hill areas. They offer you your home phone and long distance service. They have cable services to choose from. They offer regular dial up internet and cable modem services with tech services 24 hours a day. They offer security services and they also do maintenance tree services. They also have wireless phone service with cingular and they offer to bundle your services to put it on one bill and you can save 15 to 20 dollars a month.

PROS: great services
CONS: none

5
★★★★★

Comporium Communications is an allaround company that provides many services to the Fort Mill and Rock Hill areas. They offer you your home phone and long distance service. They have cable services to choose from. They offer regular dial up internet and cable modem services with tech services 24 hours a day. They offer security services and they also do maintenance tree services. They also have wireless phone service with cingular and they offer to bundle your services to put it on one bill and you can save 15 to 20 dollars a month.

PROS: great services
CONS: none

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0 out of 2 people found this review helpful.

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