D'elegance Florist

★★☆☆☆
Highest quality Ecuadorian Roses, Mexican Lillies and Regional Fresh Flowers arranged passionately by Renowned Floral Artist Melissa Bates
  • 14129 Memorial Dr G

    Houston, TX 77079

    Cross street: Between Dairy Ashford Rd & N Kirkwood Rd

    Map & Directions
  • 281-920-3500

2.125 8
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We have been very pleased with the quality of flowers from this store over the years. Flowers we receive from other stores in the area seem to die much more quickly than from Delegance. The price may be a bit higher, but it is worth it.

3
★★★★★

We have been very pleased with the quality of flowers from this store over the years. Flowers we receive from other stores in the area seem to die much more quickly than from Delegance. The price may be a bit higher, but it is worth it.

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Never order from this place. We have ordered a fruit basket for our manager for her birthday and she didn't get it on time or should I say at all. I have to pay for expedite fee, same day delivery, and also for $14.99 shipping. First, was not delivery as it was promised. Second, it was not get delivery at all. No email or call from the place to let us know have it been deliver or not. We have to call them so many times. When it was arrived that the arrangement didn't come how they have promised us. Also, the basket look so awful. It's like a homemade fruit basket instead of from a florist. Please I advice not to order here anymore. Do they think by giving us discounts and so on taking care of their careless mistakes? We want what we order will be there on time to surprise that person.

1
★☆☆☆☆

Never order from this place. We have ordered a fruit basket for our manager for her birthday and she didn't get it on time or should I say at all. I have to pay for expedite fee, same day delivery, and also for $14.99 shipping. First, was not delivery as it was promised. Second, it was not get delivery at all. No email or call from the place to let us know have it been deliver or not. We have to call them so many times. When it was arrived that the arrangement didn't come how they have promised us. Also, the basket look so awful. It's like a homemade fruit basket instead of from a florist. Please I advice not to order here anymore. Do they think by giving us discounts and so on taking care of their careless mistakes? We want what we order will be there on time to surprise that person.

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I called Delegance Florist at 3 pm on a Friday afternoon looking to get a small arrangement of flowers sent to a nearby restaurant for a special occasion scheduled to start at 7 p.m. that evening. The lady who answered the phone was more than happy to accomodate my last-minute request and promptly asked me for details on what I was looking for in the arrangement. Not only did the flowers arrive to the restaurant on time, but they were knock-out-beautiful! I received a picture of the arrangement from the guests who I set up the occasion for and it was knock-out-beautiful and reasonably priced. I highly recommend this florist for anything you may need. They have excellent customer service and some of the most amazing arrangements I have seen in a long time. Way to go y'all, I was most impressed!

2
★★★★★

I called Delegance Florist at 3 pm on a Friday afternoon looking to get a small arrangement of flowers sent to a nearby restaurant for a special occasion scheduled to start at 7 p.m. that evening. The lady who answered the phone was more than happy to accomodate my last-minute request and promptly asked me for details on what I was looking for in the arrangement. Not only did the flowers arrive to the restaurant on time, but they were knock-out-beautiful! I received a picture of the arrangement from the guests who I set up the occasion for and it was knock-out-beautiful and reasonably priced. I highly recommend this florist for anything you may need. They have excellent customer service and some of the most amazing arrangements I have seen in a long time. Way to go y'all, I was most impressed!

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Never deliverd flowers, claim they did, now I'm getting the run around to get my money back. Nobody there speaks english worth a damn either. BOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!

0
★☆☆☆☆

Never deliverd flowers, claim they did, now I'm getting the run around to get my money back. Nobody there speaks english worth a damn either. BOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!

Pros: Nothing

Cons: Everything

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When the flowers never arrived the day they promised, I called to ask what was the issue, and they complained that the address was too far and would have to wait until the next day. When I insisted, they arrived at 9:45pm with flowers that looked like they were picked up at the gas station. They lasted a day and had to be thrown out. What a waste of money.

0
★☆☆☆☆

When the flowers never arrived the day they promised, I called to ask what was the issue, and they complained that the address was too far and would have to wait until the next day. When I insisted, they arrived at 9:45pm with flowers that looked like they were picked up at the gas station. They lasted a day and had to be thrown out. What a waste of money.

Pros: None

Cons: Gas station flowers

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Not a good choice for floral needs. When my sister did recieve the flowers I sent...they looked as though they had been purchased from Walmart. Not real happy about that especially for $65.00 + and they were very rude when I called to complain. Do not know how in the world they came up with their name. The arrangement was as far from elegant as you could get.

0
★☆☆☆☆

Not a good choice for floral needs. When my sister did recieve the flowers I sent...they looked as though they had been purchased from Walmart. Not real happy about that especially for $65.00 + and they were very rude when I called to complain. Do not know how in the world they came up with their name. The arrangement was as far from elegant as you could get.

Pros: none

Cons: many

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They totally blew it! I wanted to surprise my wife with flowers for our aniversary. They were supposed to deliver after 1:00 well they lived up to their promise. They delivered them at 4:00. My wife had already left for the day. I called them to complain and they blaimed it on my wife for leaving early!

Talk about customer service!

0
★☆☆☆☆

They totally blew it! I wanted to surprise my wife with flowers for our aniversary. They were supposed to deliver after 1:00 well they lived up to their promise. They delivered them at 4:00. My wife had already left for the day. I called them to complain and they blaimed it on my wife for leaving early!

Talk about customer service!

Pros: None

Cons: Very unreliable

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I tried to set up flowers for my wife every monday. They forgot three out of five weeks, and lied to me about why they didn't send it (one excuse was because it was the only order going downtown). They even had a different florist send flowers once. The arrangements were all pretty similar - nothing special.

0
★☆☆☆☆

I tried to set up flowers for my wife every monday. They forgot three out of five weeks, and lied to me about why they didn't send it (one excuse was because it was the only order going downtown). They even had a different florist send flowers once. The arrangements were all pretty similar - nothing special.

 

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