Bright House Networks

★★☆☆☆

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Communications & Utilities

Communications & Utilities
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Red Roof Inn Orlando South-Florida Mall

8296 S Orange Blossom Trl Orlando, FL

1.5 2
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This company is such a pain. I had some problems and they sent someone out that said he couldn't fix anything and would send someone else the next day but no one ever came. They aren't reliable at all.

2
★★☆☆☆

This company is such a pain. I had some problems and they sent someone out that said he couldn't fix anything and would send someone else the next day but no one ever came. They aren't reliable at all.

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Ive been a customer for one year now. And the quality of service im receiving is very very very poor. Ive had bad reception and they finally sent out a tech with didnt do anything about it. A week later they said they were sending out another tech to change out my 3 dvr boxes. The tech came out late for the appointment and didnt even bring any boxes with him. I called customer service because they said they had a policy that if the tech is late they would give u a 20.00 credit on your bill. But yet when i called they refused to give me a credit. I then said if they didnt i was going to cancel and switch to Dish network. Well the Rep went ahead and put a cancel request in. Guess they dont care about keeping a customer.

1
★☆☆☆☆

Ive been a customer for one year now. And the quality of service im receiving is very very very poor. Ive had bad reception and they finally sent out a tech with didnt do anything about it. A week later they said they were sending out another tech to change out my 3 dvr boxes. The tech came out late for the appointment and didnt even bring any boxes with him. I called customer service because they said they had a policy that if the tech is late they would give u a 20.00 credit on your bill. But yet when i called they refused to give me a credit. I then said if they didnt i was going to cancel and switch to Dish network. Well the Rep went ahead and put a cancel request in. Guess they dont care about keeping a customer.

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