United BMW CPO Service

★★★★★
Visit our dealership to experience the difference of Penske Pure Price.
  • 11458 Alpharetta Hwy

    Roswell, GA 30076

    Map & Directions
  • 678-497-0818

Automotive

Automotive
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My sales experience at United BMW Roswell was fantastic. They had a great selection of pre-owned... the largest of any BMW dealership I have seen. My sales person - Roger Henderson, as well as the sales manager were both extraordinarily

3
★★★★★

My sales experience at United BMW Roswell was fantastic. They had a great selection of pre-owned... the largest of any BMW dealership I have seen. My sales person - Roger Henderson, as well as the sales manager were both extraordinarily

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I am a huge fan of BMW since I was a little kid. started off with my dad's 1987 bmw316, then 1998 bmw318i... I knew that when I grow up, I was going to get me one also. So when I felt ready, there was no doubt, I went straight to the

3
★★★★★

I am a huge fan of BMW since I was a little kid. started off with my dad's 1987 bmw316, then 1998 bmw318i... I knew that when I grow up, I was going to get me one also. So when I felt ready, there was no doubt, I went straight to the

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Jim Tompkins sold me my 2014 X3 which my experience was awesome. I got a great interest rate with BMW Financial and got out of my Toyota Prius. I also referred my friend Adam Harvey to Jim. He purchased his BMW 5 series. Jim and the

3
★★★★★

Jim Tompkins sold me my 2014 X3 which my experience was awesome. I got a great interest rate with BMW Financial and got out of my Toyota Prius. I also referred my friend Adam Harvey to Jim. He purchased his BMW 5 series. Jim and the

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Screws up suspension work; wants $1,500 more. Asked United BMW to install a suspension upgrade kit on a new 2011 BMW. United BMW only installed half of the parts. The parts they did install were installed incorrectly. They rounded-off a few bolts. A four wheel alignment performed as part of the installation was massively hosed up.

United BMW said that they sold me a different suspension that did only contain half of the parts, but cost the same amount of money.

The service invoice cited the BMW part number of a product United BMW advertised prominently featuring the missing parts. The service invoice stated the missing parts had been installed.

United BMW asked for another $1,500 to complete the suspension upgrade with all the required parts.

United BMW insisted the four wheel alignment was done correctly even though toe-out was massively out of spec on all four wheels, and there was a .5 degree difference in camber between the two rear wheels.

The after-sales manager 'suggested' that I not discuss my United BMW service experience on the Internet.

By the way, check out prestoreviews dot com. PrestoReviews is a company that creates fake positive reviews for auto dealerships (*cough*CAEEDUCKETT4606*/cough*).

1
★☆☆☆☆

Screws up suspension work; wants $1,500 more. Asked United BMW to install a suspension upgrade kit on a new 2011 BMW. United BMW only installed half of the parts. The parts they did install were installed incorrectly. They rounded-off a few bolts. A four wheel alignment performed as part of the installation was massively hosed up.

United BMW said that they sold me a different suspension that did only contain half of the parts, but cost the same amount of money.

The service invoice cited the BMW part number of a product United BMW advertised prominently featuring the missing parts. The service invoice stated the missing parts had been installed.

United BMW asked for another $1,500 to complete the suspension upgrade with all the required parts.

United BMW insisted the four wheel alignment was done correctly even though toe-out was massively out of spec on all four wheels, and there was a .5 degree difference in camber between the two rear wheels.

The after-sales manager 'suggested' that I not discuss my United BMW service experience on the Internet.

By the way, check out prestoreviews dot com. PrestoReviews is a company that creates fake positive reviews for auto dealerships (*cough*CAEEDUCKETT4606*/cough*).

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PLEASE! PLEASE! Research the dealership and read reviews on them before you make a purchase either in-person or over the internet. Read the state laws: Unfair and Deceptive Acts and Practices (UDAP) law; Magnuson-Moss Warranty Act;

3
★★★★★

PLEASE! PLEASE! Research the dealership and read reviews on them before you make a purchase either in-person or over the internet. Read the state laws: Unfair and Deceptive Acts and Practices (UDAP) law; Magnuson-Moss Warranty Act;

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The team at United BMW, Roswell, truly writes the standards in auto customer support. Everyone goes out of his/her way to make you feel at home, and continue to support their customers even after a sales transaction is completed. Our four

3
★★★★★

The team at United BMW, Roswell, truly writes the standards in auto customer support. Everyone goes out of his/her way to make you feel at home, and continue to support their customers even after a sales transaction is completed. Our four

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Asked United BMW to install a suspension upgrade kit on a new 2011 BMW.

United BMW only installed half of the parts. The parts they did install were installed incorrectly. They rounded-off a few bolts. A four wheel alignment

3
★★★★★

Asked United BMW to install a suspension upgrade kit on a new 2011 BMW.

United BMW only installed half of the parts. The parts they did install were installed incorrectly. They rounded-off a few bolts. A four wheel alignment

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I truly enjoyed the professionalism as well as courteous sales support from Joe Leonard.

3
★★★★★

I truly enjoyed the professionalism as well as courteous sales support from Joe Leonard.

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Professional and efficient. Thanks

3
★★★★★

Professional and efficient. Thanks

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I had a very good experience picking up my X5. It was prepped well and the signing process went smoothly. I appreciate the lack of high pressure selling of dealer services (lojack, stone guard, etc.). I got the wheel/tire warranty but

3
★★★★★

I had a very good experience picking up my X5. It was prepped well and the signing process went smoothly. I appreciate the lack of high pressure selling of dealer services (lojack, stone guard, etc.). I got the wheel/tire warranty but

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Service was excellent, a very pleasant experience. I would recommend United BMW to friends and family.

3
★★★★★

Service was excellent, a very pleasant experience. I would recommend United BMW to friends and family.

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The service could not have been better. Joshoa was very helpful, very professional and really understood what I was looking for

3
★★★★★

The service could not have been better. Joshoa was very helpful, very professional and really understood what I was looking for

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Josh Sinsley is the reason I bought the car from United. I was dealing with Global Imports and while they were nice, it was obvious that they were not sincere. My experience at United just "felt right".

3
★★★★★

Josh Sinsley is the reason I bought the car from United. I was dealing with Global Imports and while they were nice, it was obvious that they were not sincere. My experience at United just "felt right".

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Excellent service representative, Scott Green. He's the reason we do busines with you thru the service department and why we have now bought three cars from you.

3
★★★★★

Excellent service representative, Scott Green. He's the reason we do busines with you thru the service department and why we have now bought three cars from you.

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From the minute we walked into the door and met Jodie Fleishman we knew we were in good hands. Jodie was fantastic! She went out of her way to always be there for us as we carefully made the decision to buy an X5. Jodie was so

3
★★★★★

From the minute we walked into the door and met Jodie Fleishman we knew we were in good hands. Jodie was fantastic! She went out of her way to always be there for us as we carefully made the decision to buy an X5. Jodie was so

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My experience was incredible; I was treated very well, with excellent customer service. The salesman I worked with was Jim Thomkins and he was very attentive.

3
★★★★★

My experience was incredible; I was treated very well, with excellent customer service. The salesman I worked with was Jim Thomkins and he was very attentive.

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Very laid back. The salesman was not pushy, was very polite and simply answered whatever question I may have had.

3
★★★★★

Very laid back. The salesman was not pushy, was very polite and simply answered whatever question I may have had.

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Wonderful and efficient! I will definitely come back as a repeat customer.

3
★★★★★

Wonderful and efficient! I will definitely come back as a repeat customer.

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Very pleasant purchasing experience. The salesperson was extremely easy to do business with and the custom factory order process went very smoothly.

3
★★★★★

Very pleasant purchasing experience. The salesperson was extremely easy to do business with and the custom factory order process went very smoothly.

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Adrianna is a fantastic service coordinator and is always very obliging

3
★★★★★

Adrianna is a fantastic service coordinator and is always very obliging

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The best in my 50 years of buying a car.The papers and car was ready when we arrived. This dealership should be the standard for all dealershipsincluding non BMW dealerships.

3
★★★★★

The best in my 50 years of buying a car.The papers and car was ready when we arrived. This dealership should be the standard for all dealershipsincluding non BMW dealerships.

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For both my wife and I it was the most pleasant vehicle purchasing experience we have ever encountered. Your process was very smooth and well executed, leaving nothing to chance or burdensome to the buyer. Our salesperson, Vinith, was

3
★★★★★

For both my wife and I it was the most pleasant vehicle purchasing experience we have ever encountered. Your process was very smooth and well executed, leaving nothing to chance or burdensome to the buyer. Our salesperson, Vinith, was

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Best experience I have ever had at a dealership. When it is time to buy our next vehicle, we will definitely come back.

3
★★★★★

Best experience I have ever had at a dealership. When it is time to buy our next vehicle, we will definitely come back.

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Howard Wasserman made the experience so carefree and hassle free I almost couldn't believe I was buying a car. He got me in and out the door in my new car in about an hour! He was very friendly and personable. I actually enjoyed the

3
★★★★★

Howard Wasserman made the experience so carefree and hassle free I almost couldn't believe I was buying a car. He got me in and out the door in my new car in about an hour! He was very friendly and personable. I actually enjoyed the

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Joe Leonard was helpfull before and after the transaction was over. I felt that he really care that I was 100% satisfied

3
★★★★★

Joe Leonard was helpfull before and after the transaction was over. I felt that he really care that I was 100% satisfied

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Excellent Experience. Mr Venith Victor was an excellent salesman. I was very satisfied with the level of knowledge and price. It was well worth it. I would buy from Mr Victor again.

3
★★★★★

Excellent Experience. Mr Venith Victor was an excellent salesman. I was very satisfied with the level of knowledge and price. It was well worth it. I would buy from Mr Victor again.

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I've bought two new BMWs (Mar 2008 and April 2010) from Jim Tompkins at United BMW - Roswell. Jim made both of my European Delivery purchases a breeze! He's a straightforward guy and is so easy to work with. I've referred two people to him

3
★★★★★

I've bought two new BMWs (Mar 2008 and April 2010) from Jim Tompkins at United BMW - Roswell. Jim made both of my European Delivery purchases a breeze! He's a straightforward guy and is so easy to work with. I've referred two people to him

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Vinith Victor was excellent to work with. All of the staff in the dealership were pleasant and helpful. Danielle in the title office was very nice too.

3
★★★★★

Vinith Victor was excellent to work with. All of the staff in the dealership were pleasant and helpful. Danielle in the title office was very nice too.

 

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