Shabu Fondue

★★★☆☆

About Shabu Fondue

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  • Traditional American Restaurants
  • Californian Restaurants
  • Japanese Restaurants
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Food

Food
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I was so excited to take my husband to Shabu Fondue! It turned out to be a horrible disappointment. The service sucked. Our waiter actually forgot to turn on the burner for our main meal!!!! Nothing would cook and we tried repeatedly to get the attention of staff, calling out, everything. There were only 5 tables being waited on, so who knows what the staff was up too. It took 15 minutes before someone appeared and I could grab them to bring to the table. By that time, I wasn't hungry.

The sauces were too rich and over powered the food. The portions were small. The simmering broth was bland. My shrimp was freezer burned!!!!

Did we get a free dessert or anything? No. Not a darn thing. Never again.

1
★☆☆☆☆

I was so excited to take my husband to Shabu Fondue! It turned out to be a horrible disappointment. The service sucked. Our waiter actually forgot to turn on the burner for our main meal!!!! Nothing would cook and we tried repeatedly to get the attention of staff, calling out, everything. There were only 5 tables being waited on, so who knows what the staff was up too. It took 15 minutes before someone appeared and I could grab them to bring to the table. By that time, I wasn't hungry.

The sauces were too rich and over powered the food. The portions were small. The simmering broth was bland. My shrimp was freezer burned!!!!

Did we get a free dessert or anything? No. Not a darn thing. Never again.

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0 out of 1 people found this review helpful.

.

We all enjoyed the food. The portions were more than enough. We were a table of five. Us and the other couple split the dinner portion. Everyone was happy and full. We went on a Saturday night they had live music that was great! Ann was our server, she did a great job. Everything tasted great from the Cheese to the Chocolate. Highly recommend!

5
★★★★★

We all enjoyed the food. The portions were more than enough. We were a table of five. Us and the other couple split the dinner portion. Everyone was happy and full. We went on a Saturday night they had live music that was great! Ann was our server, she did a great job. Everything tasted great from the Cheese to the Chocolate. Highly recommend!

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.

I am an employee of shabu's. The place has been open for 3 yrs and I've been with the company almost as long. I love my little restaurant. Serving there is a bit different then other restaurants as there is a lot more expected of you because of this it is very hard to come by good servers. Finding better is something we are working on. I'm very sorry to anyone who has had a bad experience. I'd also like to say that we do offer more sauce and sides to anyone who asks. Are portions are usually spot on but if it's not enough we never have a problem with bringing more to satisfy our costumers. I understand that if you have been to the melting pot we might be different then what you??re used to or if you have been to Japan where shabu shabu originated. That would be because we are not the melting pot and we are something different, something new; a simple new idea to make fondue less expensive and more laid back and fun. So please give us a chance, try something different from your big corporate chains that you??re used to. We'd love to have you!

5
★★★★★

I am an employee of shabu's. The place has been open for 3 yrs and I've been with the company almost as long. I love my little restaurant. Serving there is a bit different then other restaurants as there is a lot more expected of you because of this it is very hard to come by good servers. Finding better is something we are working on. I'm very sorry to anyone who has had a bad experience. I'd also like to say that we do offer more sauce and sides to anyone who asks. Are portions are usually spot on but if it's not enough we never have a problem with bringing more to satisfy our costumers. I understand that if you have been to the melting pot we might be different then what you??re used to or if you have been to Japan where shabu shabu originated. That would be because we are not the melting pot and we are something different, something new; a simple new idea to make fondue less expensive and more laid back and fun. So please give us a chance, try something different from your big corporate chains that you??re used to. We'd love to have you!

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2 out of 2 people found this review helpful.

.

After only having the Melting Pot for fondue it is nice to find another fondue restaurant in the area. Back in California we had three or four places. The decor was nice and the food was very good. Our server is very sweet and appeared to have been there for some time. Overall, will go back!

4
★★★★☆

After only having the Melting Pot for fondue it is nice to find another fondue restaurant in the area. Back in California we had three or four places. The decor was nice and the food was very good. Our server is very sweet and appeared to have been there for some time. Overall, will go back!

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1 out of 1 people found this review helpful.

.

I was in from out of town and have always like Shabu-Shabu (a traditional Japanese dinner). This was not what I expected, If you go in as a single rather than a couple you still pay couple prices (Shabu- $16-$28, Cheese $14, and Chocolate $9). The portions are very small, I had the Rib-Eye ($16) and you receive about 4oz. of meat with a couple baby corn, a little cabbage, 6 small pieces of mushroom and the same for broccoli. You do also get a bowl of rice (uncommon at a Japanese meal of this sort). The warning on the menu about eating meat off of the meat plate is just so you don't eat the meat raw. This is not a real Shabu-Shabu house. If you go in go in for the chocolate dessert, nothing else. It is way over priced. The sauce taste good but you only get 2 choices and not very much sauce at that. The Gomodare sauce is the traditional and only Shabu-Shabu sauce on the menu. For the money and the amount this is not a place to go for dinner. The meat is OK but nothing special at this price I would have expected Kobe beef. I will not go back and would not recommend.

2
★★☆☆☆

I was in from out of town and have always like Shabu-Shabu (a traditional Japanese dinner). This was not what I expected, If you go in as a single rather than a couple you still pay couple prices (Shabu- $16-$28, Cheese $14, and Chocolate $9). The portions are very small, I had the Rib-Eye ($16) and you receive about 4oz. of meat with a couple baby corn, a little cabbage, 6 small pieces of mushroom and the same for broccoli. You do also get a bowl of rice (uncommon at a Japanese meal of this sort). The warning on the menu about eating meat off of the meat plate is just so you don't eat the meat raw. This is not a real Shabu-Shabu house. If you go in go in for the chocolate dessert, nothing else. It is way over priced. The sauce taste good but you only get 2 choices and not very much sauce at that. The Gomodare sauce is the traditional and only Shabu-Shabu sauce on the menu. For the money and the amount this is not a place to go for dinner. The meat is OK but nothing special at this price I would have expected Kobe beef. I will not go back and would not recommend.

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0 out of 2 people found this review helpful.

.

My husband and I recently tried Shabu Fondue because we enjoy the Melting Pot but it is expensive and we were hoping that this would be a cheaper alternative. We started out with a couple of drinks on the patio which were great so things were looking really good. They have an extensive drink menu which I love so I was thinking more good things were to come. When we finally got our table it all went downhill. We started with the cheddar fondue and while it tasted fine we ran out of apples quickly (which are my favorite to dip into the cheese). When our waiter finally surfaced again and we asked for more, he never showed up with them. After tracking him down and him still not bringing us any more, he quipped, "see, you managed without them". Next we had the shabu-shabu course where we cooked paper thin slices of prime rib in a supposedly flavorful simmering broth. I've had airplane food that tasted better. I ended up eating the beef raw dipped in some ponzu sauce so at least it had some semblance to carpaccio and was much more tasty this way without the dishwater "seasoned" broth to wash away its flavors. To finish our meal we had the chocolate fondue. I'm a die hard dark chocolate lover and their chocolate fondues were more of the milk chocolate variety (probably to appeal to masses) but who am I to turn down chocolate? We were enjoying it until about a third of the way through when it started to burn because they heat was turned up too high. The whole bowl of chocolate just seized right up. Right about then the manager came walking by and introduced himself (I guess he was checking on tables) and he asked how everything was. While I had a gripe about pretty much everything but the cocktails we said it was delicious but our chocolate burned. He told us, "Sorry, we're still working out the kinks." and he walked off! First off, didn't they open in 2003 so that makes them over four years old now, so shouldn't the kinks be worked out and secondly that's all we get! We called our waiter over and asked for a new chocolate fondue because the first one burned and he said, "yeah, sometimes that happens" and then he wandered off, never to be seen again. Someone else finally brought our bill and of course the chocolate fondue was still on there with their answer of, "it's not our fault you didn't like it". That pretty much summed it up. If you like fondue, stick with the Melting Pot. It does cost a little bit more, but the staff there are top notch and the food is consistently good. This really does go to show that you get what you pay for.

1
★☆☆☆☆

My husband and I recently tried Shabu Fondue because we enjoy the Melting Pot but it is expensive and we were hoping that this would be a cheaper alternative. We started out with a couple of drinks on the patio which were great so things were looking really good. They have an extensive drink menu which I love so I was thinking more good things were to come. When we finally got our table it all went downhill. We started with the cheddar fondue and while it tasted fine we ran out of apples quickly (which are my favorite to dip into the cheese). When our waiter finally surfaced again and we asked for more, he never showed up with them. After tracking him down and him still not bringing us any more, he quipped, "see, you managed without them". Next we had the shabu-shabu course where we cooked paper thin slices of prime rib in a supposedly flavorful simmering broth. I've had airplane food that tasted better. I ended up eating the beef raw dipped in some ponzu sauce so at least it had some semblance to carpaccio and was much more tasty this way without the dishwater "seasoned" broth to wash away its flavors. To finish our meal we had the chocolate fondue. I'm a die hard dark chocolate lover and their chocolate fondues were more of the milk chocolate variety (probably to appeal to masses) but who am I to turn down chocolate? We were enjoying it until about a third of the way through when it started to burn because they heat was turned up too high. The whole bowl of chocolate just seized right up. Right about then the manager came walking by and introduced himself (I guess he was checking on tables) and he asked how everything was. While I had a gripe about pretty much everything but the cocktails we said it was delicious but our chocolate burned. He told us, "Sorry, we're still working out the kinks." and he walked off! First off, didn't they open in 2003 so that makes them over four years old now, so shouldn't the kinks be worked out and secondly that's all we get! We called our waiter over and asked for a new chocolate fondue because the first one burned and he said, "yeah, sometimes that happens" and then he wandered off, never to be seen again. Someone else finally brought our bill and of course the chocolate fondue was still on there with their answer of, "it's not our fault you didn't like it". That pretty much summed it up. If you like fondue, stick with the Melting Pot. It does cost a little bit more, but the staff there are top notch and the food is consistently good. This really does go to show that you get what you pay for.

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0 out of 1 people found this review helpful.

.

Do not purchase a gift certificate from this restaurant because if you don't use it all they keep the balance and won't even let it be used as a tip. I gave this as a gift and am very embarrassed. The staff is very rude about this and won't even get a manager. Very disappointed.

3
★★★☆☆

Do not purchase a gift certificate from this restaurant because if you don't use it all they keep the balance and won't even let it be used as a tip. I gave this as a gift and am very embarrassed. The staff is very rude about this and won't even get a manager. Very disappointed.

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0 out of 1 people found this review helpful.

.

I came to shabu fondue on my one year anniversary, and it was a very unique experience. The menu reminded me of the melting pot. Unlike the melting pot, shabu fondue had more reasonable prices and a healthier variety of choices. Instead of cooking your meats in oil.... their twist consisted of chicken broth which was better for my husband and i. For dessert we tried pure chocolate topped with coconut flakes which is new from the last time i came in... i felt like i was in heaven! Unlike the melting pot we had the choice to do anything we wanted... not forced into doing all the courses. (WHICH ARE OVER PRICED) We didn't have to make a reservation since it was just my husband and i. After dining we stepped out on to the patio and had a few drinks... they had such an extensive drink menu i didn't know what to choose! The whole night was amazing... the food... the service... everything!

5
★★★★★

I came to shabu fondue on my one year anniversary, and it was a very unique experience. The menu reminded me of the melting pot. Unlike the melting pot, shabu fondue had more reasonable prices and a healthier variety of choices. Instead of cooking your meats in oil.... their twist consisted of chicken broth which was better for my husband and i. For dessert we tried pure chocolate topped with coconut flakes which is new from the last time i came in... i felt like i was in heaven! Unlike the melting pot we had the choice to do anything we wanted... not forced into doing all the courses. (WHICH ARE OVER PRICED) We didn't have to make a reservation since it was just my husband and i. After dining we stepped out on to the patio and had a few drinks... they had such an extensive drink menu i didn't know what to choose! The whole night was amazing... the food... the service... everything!

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1 out of 1 people found this review helpful.

.

This was probably the most uniqure restaurant we have been to in the burbs. It would fit in more in Scottsdale. The atmosphere was great and our waiter was very entertaining. We tried the traditional swiss cheese to start. Definately one of the best appitizers I had recently. For the main course I had the ribeye and my wife had the shrimp and ribeye. I liked the sauces although the horseradish was very stong. Definately a place to which we will return. They also have an amazing bar which looks slick with all the lighting.

4
★★★★☆

This was probably the most uniqure restaurant we have been to in the burbs. It would fit in more in Scottsdale. The atmosphere was great and our waiter was very entertaining. We tried the traditional swiss cheese to start. Definately one of the best appitizers I had recently. For the main course I had the ribeye and my wife had the shrimp and ribeye. I liked the sauces although the horseradish was very stong. Definately a place to which we will return. They also have an amazing bar which looks slick with all the lighting.

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1 out of 1 people found this review helpful.

.

I was excited to try Shabu fondue as I have been to the Melting Pot Many times and have made my own fondue on several occasions and wanted to see if the "Mildly priced fondue" was worth it. It was NOT!!!!! Save your money! or better yet double it and go to a decent fondue restaurant. The Service was atrocious First, they brought us the wrong Cheese fondue and then tried to convince us that we would love it rather than just fixing the mistake. Second, the Flavor of the cooking style of which there was only one was non-existent. Finally, the Server over charged us for our entry and then disagreed with us when we brought it to his attention. I would never go back to this place and would advise those of you considering it to avoid this place at all costs. If you want fondue spend the extra money and go someplace else.

1
★☆☆☆☆

I was excited to try Shabu fondue as I have been to the Melting Pot Many times and have made my own fondue on several occasions and wanted to see if the "Mildly priced fondue" was worth it. It was NOT!!!!! Save your money! or better yet double it and go to a decent fondue restaurant. The Service was atrocious First, they brought us the wrong Cheese fondue and then tried to convince us that we would love it rather than just fixing the mistake. Second, the Flavor of the cooking style of which there was only one was non-existent. Finally, the Server over charged us for our entry and then disagreed with us when we brought it to his attention. I would never go back to this place and would advise those of you considering it to avoid this place at all costs. If you want fondue spend the extra money and go someplace else.

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0 out of 1 people found this review helpful.

.

Shabu Fondue is a mixture of Japanese and Swiss fondue styles, toned down and Americanized. On a recent visit our server slopped together some very lumpy cheese and was about to leave when we pointed out that it was inedible. After consulting with the kitchen she verified that it was indeed not the right consistency (duh) and tried again. The second time it was delicious... creamy and smooth. The rest of the meal - chicken and beef dipped in broth and a wonderful chocolate fondue dessert - was very good.

It would have been nice to be offered a discount or a free dessert, but no manager ever appeared and the server seemed completely uncaring. We will stick with the Melting Pot in the future for a fondue night out.

3
★★★☆☆

Shabu Fondue is a mixture of Japanese and Swiss fondue styles, toned down and Americanized. On a recent visit our server slopped together some very lumpy cheese and was about to leave when we pointed out that it was inedible. After consulting with the kitchen she verified that it was indeed not the right consistency (duh) and tried again. The second time it was delicious... creamy and smooth. The rest of the meal - chicken and beef dipped in broth and a wonderful chocolate fondue dessert - was very good.

It would have been nice to be offered a discount or a free dessert, but no manager ever appeared and the server seemed completely uncaring. We will stick with the Melting Pot in the future for a fondue night out.

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0 out of 1 people found this review helpful.

 

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