Willamette Ear Nose Throat: Donovan John S MD

★★★☆☆
  • 3099 River Rd S # 150

    Salem, OR 97302

    Map & Directions
  • 503-581-1567

About Willamette Ear Nose Throat: Donovan John S MD

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I went to Dr. Thompson at the Williamette Valley ENT, and on the initial visit he seemed capable and positive. Once I had the recommended surgery, however, he immediately became completely disinterested in the followup care. I was having some post-op issues, went to see him, and he refused to even look inside my sinuses to see what was going on. The surgi-center, which he is a part owner in next door, over billed and refused to provide required documentation for reimbursement billing. Absolutely recommend avoiding this doctor, his clinic, and his surgi-center.

1
★☆☆☆☆

I went to Dr. Thompson at the Williamette Valley ENT, and on the initial visit he seemed capable and positive. Once I had the recommended surgery, however, he immediately became completely disinterested in the followup care. I was having some post-op issues, went to see him, and he refused to even look inside my sinuses to see what was going on. The surgi-center, which he is a part owner in next door, over billed and refused to provide required documentation for reimbursement billing. Absolutely recommend avoiding this doctor, his clinic, and his surgi-center.

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WESD is interested in getting my money, even through aggressive tactics, but they didn't seem interested in resolving my issues and, in fact, gave up! Once they billed me for unnecessary and un-agreed upon services and sent me to collections before I could dispute, they were done with me. Funny thing is, I actually had insurance that paid them 80% for their services. For less than $300 they sent me to collections, destroyed my credit, and left me with the same issues I had when I walked into their door asking for help. Sent letters to 2 docs and the administrator and no response. Ask your doctor to refer you to an ESD doctor in Corvallis or Portland!

1
★☆☆☆☆

WESD is interested in getting my money, even through aggressive tactics, but they didn't seem interested in resolving my issues and, in fact, gave up! Once they billed me for unnecessary and un-agreed upon services and sent me to collections before I could dispute, they were done with me. Funny thing is, I actually had insurance that paid them 80% for their services. For less than $300 they sent me to collections, destroyed my credit, and left me with the same issues I had when I walked into their door asking for help. Sent letters to 2 docs and the administrator and no response. Ask your doctor to refer you to an ESD doctor in Corvallis or Portland!

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My first visit to Dr. Thompson I waited over one hour in the exam room. There was no communication as to any delay. After bringing up the subject to a nurse no reason was given and I left. Dr. Thompson did call me and apologize the next day. Seemed like a nice guy, but the experience the day before was not pleasant.

1
★☆☆☆☆

My first visit to Dr. Thompson I waited over one hour in the exam room. There was no communication as to any delay. After bringing up the subject to a nurse no reason was given and I left. Dr. Thompson did call me and apologize the next day. Seemed like a nice guy, but the experience the day before was not pleasant.

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We recently used one of the doctors here for my son's tosilectomy and were very impressed with the care he received. Not only was his care exceptional, the whole staff treated him so gingerly through the whole ordeal. My tonsils come out next and I will be using my son's doctor without a doubt.

4
★★★★☆

We recently used one of the doctors here for my son's tosilectomy and were very impressed with the care he received. Not only was his care exceptional, the whole staff treated him so gingerly through the whole ordeal. My tonsils come out next and I will be using my son's doctor without a doubt.

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Both my children received tubes from Dr. Thompson and he did a great job. My only complaint is having to wait for so long to get them in and waiting in the office before appointments. He does good work. The receptionist are nice and there is plenty of parking. I think this is one of the only places to go in town, but I am still pleased with their work. They perform the surgery in the same office which is very convienent.

4
★★★★☆

Both my children received tubes from Dr. Thompson and he did a great job. My only complaint is having to wait for so long to get them in and waiting in the office before appointments. He does good work. The receptionist are nice and there is plenty of parking. I think this is one of the only places to go in town, but I am still pleased with their work. They perform the surgery in the same office which is very convienent.

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My daughter went to Dr. Bruce Johnson for help with her ear infections and difficulties. We've had lots of experience with surgeries, unfortunately, and the staff at Willamette Valley ENT were all so great with our daughter (who was only three at the time). Not only was the surgery procedure smooth, we continued to have her situation monitored to make sure that it had been corrected and Dr. Johnson handled each appointment (sometimes follow-up appointments are with physician's assistants that the patient's never seen before). We were very pleased with our experience overall and would highly recommend Dr. Johnson and his staff.

5
★★★★★

My daughter went to Dr. Bruce Johnson for help with her ear infections and difficulties. We've had lots of experience with surgeries, unfortunately, and the staff at Willamette Valley ENT were all so great with our daughter (who was only three at the time). Not only was the surgery procedure smooth, we continued to have her situation monitored to make sure that it had been corrected and Dr. Johnson handled each appointment (sometimes follow-up appointments are with physician's assistants that the patient's never seen before). We were very pleased with our experience overall and would highly recommend Dr. Johnson and his staff.

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