Fox, Melissa L, Md - Patient First

★★★★☆
  • 10755 Falls Rd Ste 160

    Lutherville, MD 21093

    Map & Directions
  • 804-822-4355

About Fox, Melissa L, Md - Patient First

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
More choices in Lutherville:
Resultset_next

Greater Chesapeake Hand Specialist

1400 Front Ave 100 Lutherville, MD

Resultset_next

Charles P. Peters, M.D.

7600 Osler Dr 208 Towson, MD

4.0 1
Hi! Sign in to let us know how Fox, Melissa L, Md - Patient First was?
Write a Review
.

A few years ago, my dad was on chemo, and he came to visit during a break between treatment sessions. He got sick while he was here, and his oncologist told us to take him to Johns Hopkins Hospital. Long story short, a resident who had been awake too long failed to recognize the severity of Dad's condition, and sent him home after inadequate treatment.

When he was still having problems the next day, we took him to Patient First because of their guaranteed short wait (15 minutes maximum) in a comparatively swanky office rather than hours of "we'll get to you eventually" in an emergency room in a seedy part of town.

We didn't count on him actually getting BETTER care at Patient First than he got at Hopkins! They immediately hooked him up to another IV (fluids), got him admitted to Hopkins' oncology ward (where he should have been sent the night before), AND arranged private ambulance transportation to the hospital!

Without being too graphic, let's say he was in digestive distress. Some medical people think it is beneath them to deal with such things; but at Patient First, they actually stood by my dad's bed and rubbed his back... they didn't abandon him when things got unpleasant. We will be forever grateful for their kindness -- and their accurate diagnosis which probably saved his life.

I would have given them a 5-star rating except for their billing department. My husband and I have also visited Patient First for our own needs a few times, and in every single case (including Dad's), billing was a problem. I don't remember the exact problem, but I was quite frustrated that an otherwise wonderful medical experience was tarnished by persistently incompetent billing. And unfortunately they get aggressive about it when you don't pay what you don't owe. You have to keep calling them, and eventually it gets worked out.

Bottom line: Don't be fooled by the "clinic" setup; you can get good care, FAST -- 8am-10pm, 365 days a year -- at Patient First!
.

4
★★★★☆

A few years ago, my dad was on chemo, and he came to visit during a break between treatment sessions. He got sick while he was here, and his oncologist told us to take him to Johns Hopkins Hospital. Long story short, a resident who had been awake too long failed to recognize the severity of Dad's condition, and sent him home after inadequate treatment.

When he was still having problems the next day, we took him to Patient First because of their guaranteed short wait (15 minutes maximum) in a comparatively swanky office rather than hours of "we'll get to you eventually" in an emergency room in a seedy part of town.

We didn't count on him actually getting BETTER care at Patient First than he got at Hopkins! They immediately hooked him up to another IV (fluids), got him admitted to Hopkins' oncology ward (where he should have been sent the night before), AND arranged private ambulance transportation to the hospital!

Without being too graphic, let's say he was in digestive distress. Some medical people think it is beneath them to deal with such things; but at Patient First, they actually stood by my dad's bed and rubbed his back... they didn't abandon him when things got unpleasant. We will be forever grateful for their kindness -- and their accurate diagnosis which probably saved his life.

I would have given them a 5-star rating except for their billing department. My husband and I have also visited Patient First for our own needs a few times, and in every single case (including Dad's), billing was a problem. I don't remember the exact problem, but I was quite frustrated that an otherwise wonderful medical experience was tarnished by persistently incompetent billing. And unfortunately they get aggressive about it when you don't pay what you don't owe. You have to keep calling them, and eventually it gets worked out.

Bottom line: Don't be fooled by the "clinic" setup; you can get good care, FAST -- 8am-10pm, 365 days a year -- at Patient First!
.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Fox, Melissa L, Md - Patient First, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review