Cindy's Palace Banquet Hall

★★☆☆☆
  • 1102 FM 2977 Rd

    Richmond, TX 77469

    Map & Directions
  • 281-633-9886

About Cindy's Palace Banquet Hall

Categories
Details
Hours
Tue-Fri 10am-6pm, Sat 10am-3pm

Personal Services

Personal Services
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2.0 4
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This venue lacks planning skills and professionalism. I had this venue booked and had been working with a specific person for 2 months to get all the details straightened out. First off, you can never get a hold of anyone there, especially the "coordinator" that you are working with. Second, they have new people working there every month so whatever the progress was made on the planning.. it was lost after that. I made my payments on time and it was a few months before the wedding when they decided to tell me that I could not get the linens and centerpieces that I had originally picked out! Wow, I am paying you 10,000 to have anything I want at the venue and now you are saying I have to pay more to get that?? Needless to say, I was tired of losing progress on planning, not being able to get a hold of anyone.. and was surely afraid they were going to forget my wedding date as well. Very unprofessional! They will take your money but will never give it back (even though the contract states they will refund within a certain amt of time before the wedding).

1
★☆☆☆☆

This venue lacks planning skills and professionalism. I had this venue booked and had been working with a specific person for 2 months to get all the details straightened out. First off, you can never get a hold of anyone there, especially the "coordinator" that you are working with. Second, they have new people working there every month so whatever the progress was made on the planning.. it was lost after that. I made my payments on time and it was a few months before the wedding when they decided to tell me that I could not get the linens and centerpieces that I had originally picked out! Wow, I am paying you 10,000 to have anything I want at the venue and now you are saying I have to pay more to get that?? Needless to say, I was tired of losing progress on planning, not being able to get a hold of anyone.. and was surely afraid they were going to forget my wedding date as well. Very unprofessional! They will take your money but will never give it back (even though the contract states they will refund within a certain amt of time before the wedding).

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This hall is AMAZING. I had a wonderful experience here when attending a quincenera. The hall was not as big as others, but the layout is very nice. My favorite part of the hall was the stairs.

4
★★★★☆

This hall is AMAZING. I had a wonderful experience here when attending a quincenera. The hall was not as big as others, but the layout is very nice. My favorite part of the hall was the stairs.

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Cindy's Palace is a beautiful banquet hall. They lack in the planning department. Things seem unorganized and no one seems to know what the other is doing.

2
★★☆☆☆

Cindy's Palace is a beautiful banquet hall. They lack in the planning department. Things seem unorganized and no one seems to know what the other is doing.

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VERY POOR SERVICE, Change staff every other week. I cancelled my event and they failed to refund me the moneys already paid. Per contract they are supposed to keep 1,000 all other moneys are to be refunded.. I had a lot of run around from the staff. After catching the owner by surprise because "She was always in meetings" she stated she could not refund due to loss on her part. I cancelled the even 7 months in advance. They still Owe me.. That is hard earned money

1
★☆☆☆☆

VERY POOR SERVICE, Change staff every other week. I cancelled my event and they failed to refund me the moneys already paid. Per contract they are supposed to keep 1,000 all other moneys are to be refunded.. I had a lot of run around from the staff. After catching the owner by surprise because "She was always in meetings" she stated she could not refund due to loss on her part. I cancelled the even 7 months in advance. They still Owe me.. That is hard earned money

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Message from Cindy's Palace Banquet Hall

Cindy's Palace has been in the Wedding Industry for 7 years, and each year we get better at what we do. Please visit our website at www.cindys-palace.net to get additional information and to make an appointment with one of our consultants.

More about Cindy's Palace Banquet Hall

Beautiful crystal chandeliers illuminate the spacious dance floor while your guests are being entertained with the top of the line sound system and entertainment lights. Let your guests dine with elegance and perfect setting for your special event. Our Facility offers 14,000 sq. ft. with a state-of-the-art sound system and a spectacular light display designed to make your evening even more special. Our hall has two spacious dance floors as well as two projectors that you may have access to for the evening to enjoy a live show or slide show of you and your loved one. And then there's our most prized feature tucked away from the party is spacious bridal room, so when you need a break you can relax and enjoy the bridal room for you and your bridal party. We also have two bars??one on each level??to accommodate your special needs. Our experienced staff is dedicated to tending to your needs and guiding you towards memories that will last a lifetime.Tell us your dream, your vision, your needs and you'll discover why most of the people who walk through our doors were told by a friend to come see us first.

 

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