Capital Health Plan

★☆☆☆☆
30.4389 -84.2594
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850-383-3333

1491 Governors Sq Blvd

Tallahassee, FL

32301

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1.0 4
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Reviews 1 - 4 of 4.
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I asked CHP if I could buy my glasses somewhere other than from them. They said yes! All I had to do was sent the receipt, and they would reimburse me. The glasses at their eyeglass center would cost me $356.00 The amount that they would pay is only $150.00 leaving me to pay $206.00 more. I could not afford to pay that much. The glasses I bought online were $144.00. I submitted the claim and it has been 2 months and I haven't heard from them .I called twice, and was told that my claim was still pending. In the beginning, they told me that it only took about 30 days.
I don't like CHP customer service. They seem to be to evasive about it. I guess I should try another plan. I'm very frustrated.

2
★★☆☆☆

I asked CHP if I could buy my glasses somewhere other than from them. They said yes! All I had to do was sent the receipt, and they would reimburse me. The glasses at their eyeglass center would cost me $356.00 The amount that they would pay is only $150.00 leaving me to pay $206.00 more. I could not afford to pay that much. The glasses I bought online were $144.00. I submitted the claim and it has been 2 months and I haven't heard from them .I called twice, and was told that my claim was still pending. In the beginning, they told me that it only took about 30 days.
I don't like CHP customer service. They seem to be to evasive about it. I guess I should try another plan. I'm very frustrated.

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I am 68 years old and a member of CHP. I have been denied access to medical care. I am very sick and I need care ASAP. My primary care physician does not have a way of referring me to a cardiologist, or does not want to make a referral, leaving me without badly needed care. The ER's diagnostic was that I needed to be taken off a beta-blocker drug NOW. Eventhough, the Er report was immediately sent to my primary care physician on 1-20-10, no action was ever taken on my behalf. Now I have been labelled a "bad patient".

1
★☆☆☆☆

I am 68 years old and a member of CHP. I have been denied access to medical care. I am very sick and I need care ASAP. My primary care physician does not have a way of referring me to a cardiologist, or does not want to make a referral, leaving me without badly needed care. The ER's diagnostic was that I needed to be taken off a beta-blocker drug NOW. Eventhough, the Er report was immediately sent to my primary care physician on 1-20-10, no action was ever taken on my behalf. Now I have been labelled a "bad patient".

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0 out of 1 people found this review helpful.

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We had a chance to choose between CHP and BC/BS. We chose CHP. Big mistake. When nobody was REALLY sick, it worked perfectly. Doctor visits, lab tests, all okay. Then cancer hit. The continuous hassle to get CHP and Moffitt Cancer Center to agree on anything makes me sicker than the chemo. I am sitting at my keyboard with my stomach in knots and tears in my eyes. Once again I made arrangements for coverage far, far in advance. CHP says everything okay. Don't worry. Next week I have two appointments. I called to check - just to make sure. It's like they never heard of me. I am going to have cancer until I die. The constant hassle of getting approvals is so demoralizing I am actually considering canceling my appointments.
Do not use CHP if you have any other choice.

1
★☆☆☆☆

We had a chance to choose between CHP and BC/BS. We chose CHP. Big mistake. When nobody was REALLY sick, it worked perfectly. Doctor visits, lab tests, all okay. Then cancer hit. The continuous hassle to get CHP and Moffitt Cancer Center to agree on anything makes me sicker than the chemo. I am sitting at my keyboard with my stomach in knots and tears in my eyes. Once again I made arrangements for coverage far, far in advance. CHP says everything okay. Don't worry. Next week I have two appointments. I called to check - just to make sure. It's like they never heard of me. I am going to have cancer until I die. The constant hassle of getting approvals is so demoralizing I am actually considering canceling my appointments.
Do not use CHP if you have any other choice.

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2 out of 3 people found this review helpful.

.

I'd rather die from lack of insurance than deal with this company again.
This company made a huge error on my account- which I tried to fix EVEN THOUGH it was their error & they've done nothing to make it better- it's haunting.
they are not customer friendly, they lack understanding, compassion & I'm not totally sure they grasp the concept of good business.
The doctors in their network however, were entirely professional as well as those offices- it was particularly CHP themselves & their own records & books I will never deal with again.
My husband recently had the opportunity to give us both insurance again through them or the other carrier here- and we found it humerous anyone NEEDED to ask us... Hands down- we pay more for a company that works with it's customers & puts them ahead of all else.

PROS: You have insurance.
CONS: You find you paid for service you won't be getting!

1
★☆☆☆☆

I'd rather die from lack of insurance than deal with this company again.
This company made a huge error on my account- which I tried to fix EVEN THOUGH it was their error & they've done nothing to make it better- it's haunting.
they are not customer friendly, they lack understanding, compassion & I'm not totally sure they grasp the concept of good business.
The doctors in their network however, were entirely professional as well as those offices- it was particularly CHP themselves & their own records & books I will never deal with again.
My husband recently had the opportunity to give us both insurance again through them or the other carrier here- and we found it humerous anyone NEEDED to ask us... Hands down- we pay more for a company that works with it's customers & puts them ahead of all else.

PROS: You have insurance.
CONS: You find you paid for service you won't be getting!

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1 out of 2 people found this review helpful.

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