Heafner's Towing & Recovery

★★★★★

About Heafner's Towing & Recovery

Hours
Mon. - Sun. 24 Hours

Business Services

Business Services
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Had 2 flat tires early one morning, my roadside assist called Heafner's Towing & Recovery. Took them an hour to get to me, then when he was unloading my car the front bumper scrubbed all the way down the rollback. Cracked my bumper and now

3
★★★★★

Had 2 flat tires early one morning, my roadside assist called Heafner's Towing & Recovery. Took them an hour to get to me, then when he was unloading my car the front bumper scrubbed all the way down the rollback. Cracked my bumper and now

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I have several video clips of one of their drivers, Chris Payne, driving recklessly and speeding in a Heafner's company tow truck in a residential area. I also have video proof of their driver trying to run me and my children off our

3
★★★★★

I have several video clips of one of their drivers, Chris Payne, driving recklessly and speeding in a Heafner's company tow truck in a residential area. I also have video proof of their driver trying to run me and my children off our

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Beware! My insurance agency had my vehicle towed by this towing business to a repair shop. The tow driver did not put the keys in the drop box of the repair shop and left my vehicle open overnight. When I called to ask where did the driver

3
★★★★★

Beware! My insurance agency had my vehicle towed by this towing business to a repair shop. The tow driver did not put the keys in the drop box of the repair shop and left my vehicle open overnight. When I called to ask where did the driver

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I find the comment that you do not work for free very entertaining because my husband worked for you about 4 years ago and when he quit due to being over worked and he had a very sick family member and you would not allow him 1 day off you

3
★★★★★

I find the comment that you do not work for free very entertaining because my husband worked for you about 4 years ago and when he quit due to being over worked and he had a very sick family member and you would not allow him 1 day off you

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As the owner of Heafner's Towing, I refuse to allow to let this go. Normally, I would not lower myself to the standards of people like this, however she seemed to forget how all of this went down. First of all, in North Carolina you have

3
★★★★★

As the owner of Heafner's Towing, I refuse to allow to let this go. Normally, I would not lower myself to the standards of people like this, however she seemed to forget how all of this went down. First of all, in North Carolina you have

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They refused to allow me access into MY vehicle and gave me the run around for 6 damn days! I had my title and my license and still couldnt even touch my car. They wouldnt allow me to have my car towed elsewhere and shot my bill up from

3
★★★★★

They refused to allow me access into MY vehicle and gave me the run around for 6 damn days! I had my title and my license and still couldnt even touch my car. They wouldnt allow me to have my car towed elsewhere and shot my bill up from

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Well I'm not sure where to begin. But Jose is EVERYTHING but, those things that reviewer said. I have had the unfortunite luck of dealing with this company and Jose on a few occasions. And he was nothing but polite and tried to be as

3
★★★★★

Well I'm not sure where to begin. But Jose is EVERYTHING but, those things that reviewer said. I have had the unfortunite luck of dealing with this company and Jose on a few occasions. And he was nothing but polite and tried to be as

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First off, the reason why this place got even a single star is because the actual individuals who do the towing and work the trucks are quite friendly and helpful.

JOSE, the main office person, is pretty much a deplorable human being. I

3
★★★★★

First off, the reason why this place got even a single star is because the actual individuals who do the towing and work the trucks are quite friendly and helpful.

JOSE, the main office person, is pretty much a deplorable human being. I

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A lot of people talk about tow compies and how they are crooks and just tring to ripe people off. Well I'm here to say that is not true. My wife's car broke down the other night and she was stuck on the side of the road. A Gastonia PD

3
★★★★★

A lot of people talk about tow compies and how they are crooks and just tring to ripe people off. Well I'm here to say that is not true. My wife's car broke down the other night and she was stuck on the side of the road. A Gastonia PD

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I had a fender-bender 4 blocks from my house. I was told I had a warrent for missed court date, and had to be takin to jail. The police officer took my purse, and cell phone from me and said he was putting it in my car to be towed away. I pledded with him, my husband was only 4 blocks away, and could be there in 2 minutes. The officer already had his pals from Heafners on the way.When I got out the next day the woman at the office was completly RUDE yelled at me the whole conversation.They are charging me 120 for towing and 30dollars a day storage.If I want my belongings she said it would cost me the title to my car and 85 dollars. I spoke to two lawyers they said unfortunatly they are within the law. It is clearly legalized BLACKMAIL!!!!

0
★☆☆☆☆

I had a fender-bender 4 blocks from my house. I was told I had a warrent for missed court date, and had to be takin to jail. The police officer took my purse, and cell phone from me and said he was putting it in my car to be towed away. I pledded with him, my husband was only 4 blocks away, and could be there in 2 minutes. The officer already had his pals from Heafners on the way.When I got out the next day the woman at the office was completly RUDE yelled at me the whole conversation.They are charging me 120 for towing and 30dollars a day storage.If I want my belongings she said it would cost me the title to my car and 85 dollars. I spoke to two lawyers they said unfortunatly they are within the law. It is clearly legalized BLACKMAIL!!!!

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Only used one time when I was driving my sisters ca and it broke down. They was there in a timely manor and got her car home safe.

3
★★★☆☆

Only used one time when I was driving my sisters ca and it broke down. They was there in a timely manor and got her car home safe.

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Had a collision downtown Gastonia. The police officer would not wait until I could find a reputable towing company, so he hurriedly called his friends or the company that the department obviously has a contract / agreement with= Hefners.

They charged me $100 to travel from downtown back to their own garage / lot which is less than 3 miles!!
I was not informed of a price prior to arriving on the lot nor was I informed downtown that i would not be allowed to get things out of my own car once on the lot.

The lady behind the desk was rude and unprofessional. Took copies of my personal information before sharing this information with me (i.e. the cost $120 with the storage fee, and no access). Wouldn't give me a copy of the invoice with the charges listed and didn't inform me that they did not take debit/credit cards until I returned to the office for the second time which led to a third visit, along with a $3 service charge for withdrawing cash from a nearby ATM!

0
★☆☆☆☆

Had a collision downtown Gastonia. The police officer would not wait until I could find a reputable towing company, so he hurriedly called his friends or the company that the department obviously has a contract / agreement with= Hefners.

They charged me $100 to travel from downtown back to their own garage / lot which is less than 3 miles!!
I was not informed of a price prior to arriving on the lot nor was I informed downtown that i would not be allowed to get things out of my own car once on the lot.

The lady behind the desk was rude and unprofessional. Took copies of my personal information before sharing this information with me (i.e. the cost $120 with the storage fee, and no access). Wouldn't give me a copy of the invoice with the charges listed and didn't inform me that they did not take debit/credit cards until I returned to the office for the second time which led to a third visit, along with a $3 service charge for withdrawing cash from a nearby ATM!

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I believe that the measure of a company is directly linked to the measure of the man who owns it. I have never used the company called Heafner Towing and Recovery located in Gastonia, NC. I will never use this company nor any other company associated with the man name Allan C. Heafner. I have a great niece, she is a lovely young woman, she is smart, articulate and very pretty. She began a job at Heafner Towing and Recovery on Monday, June 9th , and was terminated on Thursday, June 12th because she was ?ignorant?. I am a very old person and in all my life I have never heard of a man firing a pretty young woman for being ?ignorant?, I have heard of other reasons that in this day and age are considered perverted as well as illegal. My niece gave up a decent job when Mr. Heafner offered her this one and now she has been released for not being able to master the complex world of towing cars in just four days. I believe that if a man acts in a manner that smacks of, at best an unkind demeanor, or at worst a perverted nature can not be trusted in the business world.

Margrete Anderson
Iron Station

0
★☆☆☆☆

I believe that the measure of a company is directly linked to the measure of the man who owns it. I have never used the company called Heafner Towing and Recovery located in Gastonia, NC. I will never use this company nor any other company associated with the man name Allan C. Heafner. I have a great niece, she is a lovely young woman, she is smart, articulate and very pretty. She began a job at Heafner Towing and Recovery on Monday, June 9th , and was terminated on Thursday, June 12th because she was ?ignorant?. I am a very old person and in all my life I have never heard of a man firing a pretty young woman for being ?ignorant?, I have heard of other reasons that in this day and age are considered perverted as well as illegal. My niece gave up a decent job when Mr. Heafner offered her this one and now she has been released for not being able to master the complex world of towing cars in just four days. I believe that if a man acts in a manner that smacks of, at best an unkind demeanor, or at worst a perverted nature can not be trusted in the business world.

Margrete Anderson
Iron Station

 

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