Message from Stonekelly

Best of Citysearch user-rated flower shop

MarkerStonekelly

3 Star Rating - Satisfactory 2 reviews – Review Stonekelly

(212) 245-6611

736 11th Av.
New York, NY 10019

Editorial Description by Citysearch
Slip into a flower shop that resembles a Renaissance-inspired still life.
Rated 9.7 out of 10 by Citysearch.

2 Reviews of Stonekelly in New York

...Write yours here!

Stonekelly  2 Star Rating - Wouldn't recommend

I don't know what it is but I have this real knack for entering these really terrible florist shops in the city. I must have some really strange freaky florist radar that only dogs can hear. Anyway I went in there one day to get some flowers and the florists was just so rude to me. It took me forever to wrap some flowers for me and they took their time too. Next time I'm just going to the park to pick some flowers.

Was this review helpful to you? Yes / No (you must log in or sign up to vote)

Nice Flowers--not so great service  3 Star Rating - Satisfactory

The flowers and the arrangements found in this quint flower shop are absolutely beautiful, but the customer service here isnt exactly the best. So its really up to the buyer, nice flowers and not so nice service, or you can go somewhere else and get nice flowers and great service. Its up to you.

Was this review helpful to you? Yes / No (you must log in or sign up to vote)
4 Reviews by Citysearch:

great style, design and customer service 5 Star Rating - World class

i was so blown away by how beautiful the flowers were at a dinner party that a recently attended that i, of course, had to ask who had done the decor. learning that stonekelly had created the spectacular setting, i used them, promptly, for the next time i had to send flowers to a friend. not only was the whole transaction entirely pleasant: lovely to deal with on the phone, real knowledge of their product, etc...), but, most importantly, i saw the flowers which had been sent on my behalf, and they were exquisite! elegant, creative, standout, beautiful! HIGHLY RECOMMENDED!!!

Pros: style,elegance,service
Posted 01/24/07 at 7:57pm

worst customer service 1 Star Rating - Unsatisfactory

i called about wedding arrangements and encountered the RUDEST man on the phone. Without knowing any of the details of the wedding he started telling me what he couldn't do. Is that the appropriate way to speak to a potential customer?!?!?

Cons: horrible service
Posted 11/14/06 at 8:55am

the best in NEW YORK 5 Star Rating - World class

I have ordered flowers and attended events desgned by Stone Kelly for years. They have the most creative ideas and the most beautiful arrangements I have seen. Whenever I need to impress a client, I order from Stone Kelly. You can't go wrong with them. And the people there are the best - Jen Stone and Marco are experts and ARTISTS. I can't imagine going anywhere else and neither should you!

Pros: expertise, service, excellent product
Posted 10/26/05 at 2:09pm

Extremely POOR Service 1 Star Rating - Unsatisfactory

The manager at Stone Kelly doesn't understand customer service....the service or shall I say lack of service was awful...there are many other florists in the city to chose from who offer excellent customer service and just as nice if not better floral arrangements....advice...try somewhere else...

Cons: POOR SERVICE
Posted 02/18/05 at 12:00am