Tripps Fine Cleaners

★★★☆☆

About Tripps Fine Cleaners

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  • Personal Services
  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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Horrible, WITH A CAPITAL H.....NOT RELIABLE
The St. Andrews store put to hot steam on my Tahari Blue jean suit. Took over a month to return to me and then said it was the manufacturer's fault. The suit had been cleaned numerous times without any problems. If there was doubt as to the cleanability of the suit...they should have had me sign a waiver...not wait until they damage it and say it was t

1
★☆☆☆☆

Horrible, WITH A CAPITAL H.....NOT RELIABLE
The St. Andrews store put to hot steam on my Tahari Blue jean suit. Took over a month to return to me and then said it was the manufacturer's fault. The suit had been cleaned numerous times without any problems. If there was doubt as to the cleanability of the suit...they should have had me sign a waiver...not wait until they damage it and say it was t

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Shirts are impeccable! I love the obvious attention to detail each shirt receives...not cheap but well worth the price! I have tried others in town and they simply do not meet the level of quality that I received from Tripp's. I have had a small problem here or there over the years but in each case, they have always met or exceeded my expectations when resolving them. I highly recommend!

5
★★★★★

Shirts are impeccable! I love the obvious attention to detail each shirt receives...not cheap but well worth the price! I have tried others in town and they simply do not meet the level of quality that I received from Tripp's. I have had a small problem here or there over the years but in each case, they have always met or exceeded my expectations when resolving them. I highly recommend!

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I've used the Ballentine store...lost my bedding for about 4 months yet still made me pay full price when they finally found it. Then I was stupid enough to go the Irmo Station store. Mary is rude and unprofessional and she lies. Everytime I spoke with her I got a different story. After a month I finally have my stuff returned but did not get a discount. I emailed the company for management to contact me, no phone calls. Over the last month instead of calling me to keep me informed of their progress, I got "Come back tomorrow." "Call Friday." "I just work here." "You're not in the computer." Thank goodness I saved my ticket (which i usually lose). Never again will I ever use them.

1
★☆☆☆☆

I've used the Ballentine store...lost my bedding for about 4 months yet still made me pay full price when they finally found it. Then I was stupid enough to go the Irmo Station store. Mary is rude and unprofessional and she lies. Everytime I spoke with her I got a different story. After a month I finally have my stuff returned but did not get a discount. I emailed the company for management to contact me, no phone calls. Over the last month instead of calling me to keep me informed of their progress, I got "Come back tomorrow." "Call Friday." "I just work here." "You're not in the computer." Thank goodness I saved my ticket (which i usually lose). Never again will I ever use them.

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I have used Tripp's for the 15 years I have been in Columbia. I have never experienced anything other than top quality cleaning and top quality service. They have always been able to get the "tough" stains out. I have tried other cleaners (Tripp's is high) but have always found the others lacking. Thanks for the great service! I have and will continue to recommend Tripp's!

5
★★★★★

I have used Tripp's for the 15 years I have been in Columbia. I have never experienced anything other than top quality cleaning and top quality service. They have always been able to get the "tough" stains out. I have tried other cleaners (Tripp's is high) but have always found the others lacking. Thanks for the great service! I have and will continue to recommend Tripp's!

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I took a silk blouse with an oil-based salad dressing stain in and asked if they could get it out. "Sure, no problem" I was told. When I went back, the stain was not out. They ran it again; then they lost the blouse. When they finally found it, the stain was still there, and they did not want to run it any more...and I still had to pay for it! Why should I have to pay for something they said they could do, and then did not? I will NEVER go back, since they were not even apologetic about it!

1
★☆☆☆☆

I took a silk blouse with an oil-based salad dressing stain in and asked if they could get it out. "Sure, no problem" I was told. When I went back, the stain was not out. They ran it again; then they lost the blouse. When they finally found it, the stain was still there, and they did not want to run it any more...and I still had to pay for it! Why should I have to pay for something they said they could do, and then did not? I will NEVER go back, since they were not even apologetic about it!

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0 out of 1 people found this review helpful.

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My wife took in a white dress to get a seam mended, not cleaned. She picked it up, payed almost $20, only to come home and notice a huge yellow stain and small black spots on the dress. She received no refund, and it took them a month to attempt a fix of their botched sewing. Black spots still remained, and material was worn down in a lame attempt to get out their yellow stain. Over two months have now past and finally received a check in the mail from Tripps for only half the value of the dress when they said they would reimburse, and we haven't received the original $20 refund. People on the phone have repeatedly lied, and they have tried to pass off two botched jobs on us. Not only the worst dry-cleaning experience, but our worst experience with any business altogether. I doubt we will get our money. Do not go to Tripps!! Plus, look at the majority of other reviews. People are very generous with their ratings given the experiences they describe.

1
★☆☆☆☆

My wife took in a white dress to get a seam mended, not cleaned. She picked it up, payed almost $20, only to come home and notice a huge yellow stain and small black spots on the dress. She received no refund, and it took them a month to attempt a fix of their botched sewing. Black spots still remained, and material was worn down in a lame attempt to get out their yellow stain. Over two months have now past and finally received a check in the mail from Tripps for only half the value of the dress when they said they would reimburse, and we haven't received the original $20 refund. People on the phone have repeatedly lied, and they have tried to pass off two botched jobs on us. Not only the worst dry-cleaning experience, but our worst experience with any business altogether. I doubt we will get our money. Do not go to Tripps!! Plus, look at the majority of other reviews. People are very generous with their ratings given the experiences they describe.

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I ahd a job interview after graduation. The suit I wanted to wear had stains on the jacket and pants, I took the suit to three...yes 3 other cleaners...none could get the stain out. I took the suit to Tripp's and actually met Tripp (it is not often that a business owner is on site) and he said "no problem, I'm surprised others could'nt get out the stain." I returned that day and voila...no stains, clean suit, I got the job and Tripp's got a customer for life! Thanks Tripp and thanks Tripp's Fine Cleaners.

5
★★★★★

I ahd a job interview after graduation. The suit I wanted to wear had stains on the jacket and pants, I took the suit to three...yes 3 other cleaners...none could get the stain out. I took the suit to Tripp's and actually met Tripp (it is not often that a business owner is on site) and he said "no problem, I'm surprised others could'nt get out the stain." I returned that day and voila...no stains, clean suit, I got the job and Tripp's got a customer for life! Thanks Tripp and thanks Tripp's Fine Cleaners.

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Tripps does a great job with shirts, but I never take my pants there. They are way too expensive to dry clean pants, and they don't always press them correctly. All my pants are pressed the same way by them, and they put pleats in your pants even if they're cleaning flat fronts. The last time I went to them I also was given someone else's clothes that had my name on them, which made me worry since if I hadn't returned it, there's no way that person would have gotten their item back.

Other than that though they are very quick and do a great job.

3
★★★☆☆

Tripps does a great job with shirts, but I never take my pants there. They are way too expensive to dry clean pants, and they don't always press them correctly. All my pants are pressed the same way by them, and they put pleats in your pants even if they're cleaning flat fronts. The last time I went to them I also was given someone else's clothes that had my name on them, which made me worry since if I hadn't returned it, there's no way that person would have gotten their item back.

Other than that though they are very quick and do a great job.

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.

I took my bridal gown in to be professionally cleaned and steamed before the big day. I put down a $50 deposit. When I went to pick it up they told me the total was more than I expected. I told them I paid a $50 deposit. They said okay and deducted the $50 deposit. I get home and there is a message from them that they can't find any record of my $50 deposit. I had to show them proof of it on my cc receipt.

My friend also took in her bridal gown to get cleaned and steamed before her big day and they ended up PRESERVING it instead of cleaning it. Completely inexcusable in my opinion.

3
★★★☆☆

I took my bridal gown in to be professionally cleaned and steamed before the big day. I put down a $50 deposit. When I went to pick it up they told me the total was more than I expected. I told them I paid a $50 deposit. They said okay and deducted the $50 deposit. I get home and there is a message from them that they can't find any record of my $50 deposit. I had to show them proof of it on my cc receipt.

My friend also took in her bridal gown to get cleaned and steamed before her big day and they ended up PRESERVING it instead of cleaning it. Completely inexcusable in my opinion.

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.

I go to the dry cleaner probably twice a month... much less than the average individual I imagine. So, I go to Tripps because it's convenient and has OK service (people could be nicer inside). But the last two times I've been there, I've come home with clothes that were either stained or had missing buttons and zippers. I even sent a repair in, very minor, on a cycling jersey and it came back with the zipper busted. How? A child could have fixed it.

PROS:
CONS: Tends to damage clothes too often

1
★☆☆☆☆

I go to the dry cleaner probably twice a month... much less than the average individual I imagine. So, I go to Tripps because it's convenient and has OK service (people could be nicer inside). But the last two times I've been there, I've come home with clothes that were either stained or had missing buttons and zippers. I even sent a repair in, very minor, on a cycling jersey and it came back with the zipper busted. How? A child could have fixed it.

PROS:
CONS: Tends to damage clothes too often

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