Electrodiscounts

★★★☆☆
  • PO box 290092

    Brooklyn, NY 11229

    Map & Directions
  • 718-646-3518

About Electrodiscounts

Categories
  • Consumer Electronics Stores

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3.0 1
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I have been searching and reviewing a digital camera. Finally I found the best price at this store with a very reasonable shipping cost. However, after I placed the order online, I couldn't check my delivery status online with the order # they sent by e-mail. I called the store, the wait time until the call was picked up and also answered by the right person was so long. The strange thing is that they offered me to buy other stuff, even I called to ask the status of my order.

After my call was not answered in a good manner, I received an e-mail asking me to call the store as there is some more information (they didn't tell what kind of information) were needed. When I called with the order # given, they didn't understand why I called. I stated a name as I received on the e-mail, the person still have no clue. I guess, they have a very bad system.

I was worrying that my item would not shipped, but the next day, I received notification that my items are shipped and scheduled to be delivered in 2 days (even the customer service said it should be 7 - 10 business days).

Anyway, I haven't received the item, but expect that the item will be in a new condition as stated, and will be delivered in 2 days.

I will keep you all posted.

PROS: Good price - delivery of the item is faster than stated.
CONS: Bad tracking system on the order and also bad customer service.

3
★★★☆☆

I have been searching and reviewing a digital camera. Finally I found the best price at this store with a very reasonable shipping cost. However, after I placed the order online, I couldn't check my delivery status online with the order # they sent by e-mail. I called the store, the wait time until the call was picked up and also answered by the right person was so long. The strange thing is that they offered me to buy other stuff, even I called to ask the status of my order.

After my call was not answered in a good manner, I received an e-mail asking me to call the store as there is some more information (they didn't tell what kind of information) were needed. When I called with the order # given, they didn't understand why I called. I stated a name as I received on the e-mail, the person still have no clue. I guess, they have a very bad system.

I was worrying that my item would not shipped, but the next day, I received notification that my items are shipped and scheduled to be delivered in 2 days (even the customer service said it should be 7 - 10 business days).

Anyway, I haven't received the item, but expect that the item will be in a new condition as stated, and will be delivered in 2 days.

I will keep you all posted.

PROS: Good price - delivery of the item is faster than stated.
CONS: Bad tracking system on the order and also bad customer service.

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