Siding-1 Windows-1 Exteriors

★★★★☆
  • 3066 North Clybourn Avenue

    Chicago, IL 60618

    Map & Directions
  • 800-929-9275

Home Construction & Remodeling

Home Construction & Remodeling
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The salesman was very courteous and the work was done quickly, and of a high quality. I would call them again for future work.

5
★★★★★

The salesman was very courteous and the work was done quickly, and of a high quality. I would call them again for future work.

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I wanted to thank the folks there for sending over such a great hard working crew. Everyone was very considerate and conscientious. They worked very hard and cleaned up well. They are a great crew and I am glad that my friend recommended them.

5
★★★★★

I wanted to thank the folks there for sending over such a great hard working crew. Everyone was very considerate and conscientious. They worked very hard and cleaned up well. They are a great crew and I am glad that my friend recommended them.

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We're very happy with the door and the installation, as well as well as the siding and workmanship. All four men did a great job and we were comfortable with them both on our property and in our house. Our place has greatly improved in looks, improved materials and the quality of the work. We're glad we chose you to do the job.

5
★★★★★

We're very happy with the door and the installation, as well as well as the siding and workmanship. All four men did a great job and we were comfortable with them both on our property and in our house. Our place has greatly improved in looks, improved materials and the quality of the work. We're glad we chose you to do the job.

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The install crew was very respectful, neat It was a very warm day and the crew did an excellent job.

5
★★★★★

The install crew was very respectful, neat It was a very warm day and the crew did an excellent job.

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.

We are so happy we chose Siding-1 Windows-1 Exteriors to install our windows. Their THV Compozit windows are great. Their installers are the best. They were very neat, polite and knowledgeable. All of my questions were answered with no problem. We had windows installed in the past by other companies. Siding-1??s windows are much, much better and so is their insulation. We have recommended their company to family members and friends. We had 40 windows installed, and each one is perfect!

5
★★★★★

We are so happy we chose Siding-1 Windows-1 Exteriors to install our windows. Their THV Compozit windows are great. Their installers are the best. They were very neat, polite and knowledgeable. All of my questions were answered with no problem. We had windows installed in the past by other companies. Siding-1??s windows are much, much better and so is their insulation. We have recommended their company to family members and friends. We had 40 windows installed, and each one is perfect!

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We had a horrible experience with this company. The guy who came out to do the estimate gave us the wrong estimate (didn't include everything). Then they sent out two different guys to measure for windows/siding instead of training their sales guys how to measure (which of course you end up paying for in the end). Our sales rep didn't answer his phone for a week while we were trying to reach him to let him know we were going with their company. At this point in the game it had been 3 weeks - just to get someone out here to measure. Then they kept us on the ledge by not calling, not updating us with the progress of our order. They didn't tell us our windows had to be ordered. Also, they told us that it would be (this happened in the beginning of November) that there would be no way we'd get our siding done by the end of the year (when we had signed the contract in early October). Little did we know, our siding was sitting in their warehouse. They were going to have two separate crews come to our house to put up the siding on one day, and then the windows another day (if we had known this is how they do it - with two separate crews, we wouldn't have gone with them). So, instead of calling us and letting us know that they were waiting on the windows to arrive (which was completely unnecessary if they were sending two separate crews), our siding had been sitting in their warehouse for two weeks and no one had notified us - not even to schedule an appointment for whenever they thought they could do our siding/windows. Not once during this entire time did someone call me back when they said they would. You have to stay on their tail! We're not talking about them calling back the next day - they wouldn't call back at all! When I called them and told them that if I couldn't trust their company to give me a call back, I didn't want them to work on our house, it went really downhill from there. I was met with 5 men on a speakerphone, one yelling at me, couldn't understand hardly anything anyone was saying, and was met by people who thought they had done no wrong and encouraged me to have our lawyer contact them. We had already spoken with our lawyer before we called, and was told that they weren't abiding by the contract themselves. So, they forced us to wait until the windows came in, which of course they said they'd deliver. Did they deliver the windows? No, they made us come and pick them up. They did agree to give us the remainder of our money back for the windows/siding that hadn't been spent on the windows they ordered. This company has horrible customer service and is a perfect example of corporations that might have been good back in the good ol' days, but now that they are a large corporation, they have no communication within the company and don't necessarily have wonderful work ethics. We went with this company because we thought they had wonderful service, but it was one of the worse experiences we've ever had with a company. If you do decide to go with this company, talk with Franz or Brian (in accounting) - they are the only hope for that company. I would NEVER recommend this company to anyone, for anything.

1
★☆☆☆☆

We had a horrible experience with this company. The guy who came out to do the estimate gave us the wrong estimate (didn't include everything). Then they sent out two different guys to measure for windows/siding instead of training their sales guys how to measure (which of course you end up paying for in the end). Our sales rep didn't answer his phone for a week while we were trying to reach him to let him know we were going with their company. At this point in the game it had been 3 weeks - just to get someone out here to measure. Then they kept us on the ledge by not calling, not updating us with the progress of our order. They didn't tell us our windows had to be ordered. Also, they told us that it would be (this happened in the beginning of November) that there would be no way we'd get our siding done by the end of the year (when we had signed the contract in early October). Little did we know, our siding was sitting in their warehouse. They were going to have two separate crews come to our house to put up the siding on one day, and then the windows another day (if we had known this is how they do it - with two separate crews, we wouldn't have gone with them). So, instead of calling us and letting us know that they were waiting on the windows to arrive (which was completely unnecessary if they were sending two separate crews), our siding had been sitting in their warehouse for two weeks and no one had notified us - not even to schedule an appointment for whenever they thought they could do our siding/windows. Not once during this entire time did someone call me back when they said they would. You have to stay on their tail! We're not talking about them calling back the next day - they wouldn't call back at all! When I called them and told them that if I couldn't trust their company to give me a call back, I didn't want them to work on our house, it went really downhill from there. I was met with 5 men on a speakerphone, one yelling at me, couldn't understand hardly anything anyone was saying, and was met by people who thought they had done no wrong and encouraged me to have our lawyer contact them. We had already spoken with our lawyer before we called, and was told that they weren't abiding by the contract themselves. So, they forced us to wait until the windows came in, which of course they said they'd deliver. Did they deliver the windows? No, they made us come and pick them up. They did agree to give us the remainder of our money back for the windows/siding that hadn't been spent on the windows they ordered. This company has horrible customer service and is a perfect example of corporations that might have been good back in the good ol' days, but now that they are a large corporation, they have no communication within the company and don't necessarily have wonderful work ethics. We went with this company because we thought they had wonderful service, but it was one of the worse experiences we've ever had with a company. If you do decide to go with this company, talk with Franz or Brian (in accounting) - they are the only hope for that company. I would NEVER recommend this company to anyone, for anything.

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