Message from Trixie + Peanut Pet Emporium
Everything for your pampered pet: clothes, beds, carriers and more
- Designer Dog Clothes
- Fabulous Pet Carriers
- Gorgeous Dog Beds
Follow your nose to the Trixie + Peanut Pet Emporium, where pampered pets come to play, browse and shop for the latest styles in pet clothes, beds, carriers, collars, harnesses, accessories, toys and more.
|
trixie and peanut
(212) 358-0881
23 East 20th Street
New York, NY 10003
|
Editorial Description by Citysearch
Chic pet boutique carries high-end leashes, collars, pet beds, blankets, pet apparel, toys, pet carriers, bowls and more.
Rated 9.0 out of 10 by Citysearch.
|
|
|
|
Explore
New York, NY
»
Pet - Misc. Services, Pet Shops, Pet Supplies, Pet Grooming
|
|
|
9 Reviews
of trixie and peanut
in New York
...Write yours here!
Trixie & Peanut is a Doggy Paradise! 
My dog loves it at Trixie & Peanut. Since adopting my dog a year ago, we have become regular customers. The staff is really friendly, knows my dog by name and is always prepared with treats! The first time I shopped there, I had called about a pet carrier and they put the bag on hold for me so my dog could try it out. They really have the best selection around and the best prices. Everyone is so helpful and knowledgeable! They even suggested this great new diet for Lucy and she's lost weight and seems much happier and healthier. We give Trixie and Peanut two big thumbs up!
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
I'm the second repeat customer who was treated like crap. 
How nice it was to find another customer online who wasn't singing trixie and peanuts praises. I have spent a lot of money there, but when I wanted to exchange a harness my frenchie never grew into, I was told to shove it. I was a few weeks beyond the 30 day return/exchange, so I was willing to do an in store exchange no problem. It had the tag, I had the receipt, it was never worn, and I have never returned anything before. They brag about their great customer service but I was still told to shove it, albeit with a smile. I will NEVER shop there again.
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
A must for the foo foo dog 
I had to go to this store. They were having a major sale and I needed sweaters for my chihuahua. It was crowded because of the sale I suppose. There is no "trying on" area, which is a bit of a hassle. I got really high quality coats for my two dogs. I think I'll go back since I have a microscopic new dog, who won't fit into most other brands. I was glad to see there was a foo foo Akita and American Bulldog in the store, not just little ones. I have ordered on-line first and didn't have any problems.
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
You are way too small a customer to matter. 
The sizing at this store is maddeningly inconsistent--good luck ordering something over the phone or via the web and actually having it fit. If it doesn't, you get the great task of sending it back and paying the excessive shipping fees Trixie and Peanut will charge you (whatever FedEX or the PO charges, this place will double it). After placing a phone order to redeem a store credit after the first item didn't come close to fitting (I measured my dog carefully and have bought many apparel-related items for her before, so I know her size), I ordered another item based on the advice of a customer sales rep who told me I should order a larger size (Better bigger than smaller, she told me, because the sweater ran small). I had explained how big my dog was, what breed she was, and when the sweater came, it was large enough to fit a Great Dane. It was also, unfortunately, on sale, but my choices were quite limited as there were very few sweaters in her size that were actually available (and not a $100 cashmere one). I called the store, hoping to exchange the sweater since I bought that size on the advice of the customer service rep, and instead got a repeated lecture about how Trixie and Peanut has the GREATEST customer service and that the sweater could not be exchanged because "it wasn't fair to the other customers," and that the customer rep who recommenced the larger size "would NEVER have done that!" I was also a repeat customer, and when I asked the Trixie and Peanut person to look at my history to show that I was a good customer of theirs and to have some sympathy, he replied that "we have other clients that have bought quite a bit here and they don't have a problem with our service or our policies." So in other words, although I shopped there four or five times, I am too small to matter. How nice, plus it was insinuated that I was lying. This place has lost my business over a $35 sweater, but apparently, I was too little for them to really care, anyway.
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Pucci for your pooch 
This store had everything you could possibly want or need to dress up your city dog. Designer duds and other doggie necessities are all here at this downtown location.
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Stylish stuff for your pet 
NYC residents are all about showing off their pets. This is the place to go if you want to do that. There are cool doggy t-shirts, leashes, collars and accesories. There are gourmet treats that look delicious. It is a cute and chic store that you must visit if you have a pet. You will surely find something you must get!
PROS: Unique merchandise, cool setup of store
CONS: None
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Pampered pet 
These folks are the best! I absolutely love them! They have all of the necessities that will pamper your dog! They have a lot of doggie treats and all of the things your dog could ever need. I came in here for some dog food, and they had several different types available. Go check them out!
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
sweater and leesh 
These guys are great! They have weird and cute stuff for your dog! I went here and got a great colorful leesh and a sweater for my dog. They have a good array of other dog toys and even goodie treats too. The people there were very friendly and were very friendly to my dog as well. I'd definitely come here and get something special for your lovely little one.
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Trixie and Peanut 
A poochs heaven is the best way to describe this store. They offer a wide array of the cutest dog clothing. Their designs are creative and offer very modern and stylish looks. These are not tacky dog clothes. There were some things I wished were made in my size. Also to be found inside is a full line of gourmet doggie treats and stuffed animals.
PROS: Very High Quality Pet Clothing and Accessories
CONS:
Was this review helpful to you?
Yes /
No
(you must log in or
sign up to vote)
Arrogant
Money is not a factor when it comes to my dogs so I was looking forward to visiting this place after reading all the positive reviews. When I walked through the door, I was met by the most arrogant employee I've ever encountered. (The boxer at the store, on the other hand, greeted me happily). I was looking for a warm parka at the time, but this guy was not only discourteous he was looking at me up and down in a judgemental manner. When a group of white folks strolled in, the man's attitude changed instantaneously. That's when I realized he must've thought I was financially unequipped to purchase anything from the store because I'm an unassuming Asian girl dressed in jeans and a bubble jacket. I felt extremely disheartened because I traveled in middle of the freezing winter expecting to visit a wonderful place, but instead I was discriminated. Now I appreciate the treatment I receive from my local upper east side store.
Posted 08/20/08 at 11:15am
Greatest Doggie Shop on the Planet!!!
Trixie & Peanut is AWESOME!!! I've never taken the time to review a store before, but I just had to spread the word about the great products and service that I received from Trixie & Peanut! They offer high quality products that are loved by pups and their humans. My order arrived quickly and the clothing and dog carrying bag were even better than I thought they would be! I can't wait to go to NYC and see the place in action!!! We're thoroughly impressed.
~Amy & Max (Chihuahua)
Milton, VT
Pros: This is the Gucci of dogwear
Posted 08/15/08 at 8:38am
AMAZING STORE, PERIOD..
i simply do not understand those on citysearch who are trying to find a better dog store... THERE IS NONE!!trixie and peanut is the ultimate find on dog clothes, collars, leashes, bags, etc... They carry the best products, not to mention the best and widest selection of any pet store in the city, and trust me as a native new yorker, ive searched... the people who complain on citysearch often complain about the staff and the no return policy... everytime i have been there with my two chihuahuas (who are hard to fit) the girls working have been BEYOND helpful and so nice to run back and forth, literally, to the back to find the correct sizes...
and if you have ever shopped at ANY small owner-run boutique in the city, it is completely understandable and not uncommon to have a no return policy... many small stores do this...i think people forget that this is a SMALL, owner-run, one location store because asthetically it gives off the impression that its not...
this place is wonderful, and caters to your dogs EVERY need, and it seems like the customers who find something to complain about, arent happy to begin with!!!
Pros: AMAZING selection, friendly and helpful staff, cute dogs!!
Cons: too much to choose from!!!
Posted 06/05/08 at 9:16pm
The Best for Posh Pets
I have been shopping on the trixieandpeanut website ever since I got my dog and I finally got to visit the store in NYC. WOW! I was really impressed. The place was beautiful and it was so great to see everything in person. The staff was super helpful and showed me all the newest items. They even looked up my previous orders to ensure that I purchased the correct sizes for Ozzie. I had a really fantastic shopping experience, love everything I bought and would give the Trixie & Peanut store and website two thumbs up - Ozzie gives them four paws up!
Pros: Knowledgeable & Helpful Staff, Great Selection
Cons: Closed on Mondays
Posted 05/09/08 at 10:59pm
A Loyal Customer!
I love Trixie and Peanut and my dog loves Trixie and Peanut. I stopped in tonight and it turned out that they were hosting an event for the Humane Society. It was really busy but the staff was really helpful assisting with my exchange and we even got champagne and a goodie bag. I have been shopping here for over three years and they have the best merchandise, selection, service and prices.
Pros: Great Selection, Service & Prices
Cons: Only One Location
Posted 05/08/08 at 7:27pm
|
|