Celibre Laser Dermatology

★★★☆☆
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  • 23211 Hawthorne Blvd

    Torrance, CA 90505

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  • 424-757-6291

About Celibre Laser Dermatology

Categories
  • Dermatologists
  • Hair Removal Services
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Hours
M-F 9am-6pm, Sa 10am-4pm, Su Closed
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.

As an Editor of California Women's Fashion and Beauty publication, I was invited by Kevin DiCerbo to experience a variety of treatments to review in our Beauty Editorial. Having tried and tested numerous treatments in the past, and experienced a wide variety of amazing med spa treatments, I was unbelievably disappointed, and quite honestly had never experienced anything as terrible as with with the treatments Kevin DiCerbo selected for me to review and the complete lack of results which followed in ALL of the procedures.

The extremely poor customer service provided by Kevin DiCerbo, and Celibre staff made the experience even more shocking. Knowing that I was there to write a review, and was treated the way I was, I can only imagine how their regular clients are welcomed. Now, by reading numerous reviews, it's quite apparent I'm not the only one having had such a horrific experience with Celibre.

Every treatment was met with complete upselling which lead me to believe their offices are ONLY a money making scheme. As I felt it would be entirely dishonest to our loyal readers (over 400,000 throughout Southern California and Nationwide) online visitors, email subscribers, and Social Media Network connections, I decided against publishing the review in which Kevin DiCerbo had outlined and pushed for me to write. It would have been entirely unfair and unethical to the businesses we do feature which have incredible reputations, highly reputable services, and truly do provide the utmost in excellence and care with their customers. I could not review and place Celibre in the same category, knowing that I would be very misleading in any positivity conveyed in regards to the company and the experience, and others would be then have the misfortune of experiencing a similar situation and outcomes as a result.

As a trusted Beauty and Fashion publication, we owe it to our readers to be honest in our features, and to include in our Beauty Editorial, the very best California has to offer.

I certainly wish I could write a glowing review of the experience, however, to our loyal readers and those considering a visit to Celibre, my advice: Spend your hard earned money elsewhere. There are many wonderful and credible med spas out there! Celibre's promise, service, and results simply do not measure up and if fact was the worst Med Spa experience ever!!!

1
★☆☆☆☆

As an Editor of California Women's Fashion and Beauty publication, I was invited by Kevin DiCerbo to experience a variety of treatments to review in our Beauty Editorial. Having tried and tested numerous treatments in the past, and experienced a wide variety of amazing med spa treatments, I was unbelievably disappointed, and quite honestly had never experienced anything as terrible as with with the treatments Kevin DiCerbo selected for me to review and the complete lack of results which followed in ALL of the procedures.

The extremely poor customer service provided by Kevin DiCerbo, and Celibre staff made the experience even more shocking. Knowing that I was there to write a review, and was treated the way I was, I can only imagine how their regular clients are welcomed. Now, by reading numerous reviews, it's quite apparent I'm not the only one having had such a horrific experience with Celibre.

Every treatment was met with complete upselling which lead me to believe their offices are ONLY a money making scheme. As I felt it would be entirely dishonest to our loyal readers (over 400,000 throughout Southern California and Nationwide) online visitors, email subscribers, and Social Media Network connections, I decided against publishing the review in which Kevin DiCerbo had outlined and pushed for me to write. It would have been entirely unfair and unethical to the businesses we do feature which have incredible reputations, highly reputable services, and truly do provide the utmost in excellence and care with their customers. I could not review and place Celibre in the same category, knowing that I would be very misleading in any positivity conveyed in regards to the company and the experience, and others would be then have the misfortune of experiencing a similar situation and outcomes as a result.

As a trusted Beauty and Fashion publication, we owe it to our readers to be honest in our features, and to include in our Beauty Editorial, the very best California has to offer.

I certainly wish I could write a glowing review of the experience, however, to our loyal readers and those considering a visit to Celibre, my advice: Spend your hard earned money elsewhere. There are many wonderful and credible med spas out there! Celibre's promise, service, and results simply do not measure up and if fact was the worst Med Spa experience ever!!!

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Extremely unprofessional staff and overpriced services. Kevin DiCerbo even posted before and afters of my sister illegally online, breaching client confidentiality, after she wouldn't write a review on them! Stay clear!

1
★☆☆☆☆

Extremely unprofessional staff and overpriced services. Kevin DiCerbo even posted before and afters of my sister illegally online, breaching client confidentiality, after she wouldn't write a review on them! Stay clear!

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They were very kind, thorough, answered all my questions and did what they were supposed to do. Although I only had funds at the time for a couple of treatments, it went a long ways towards removing the spider veins, and I need a couple more for the age/sun spots. All in all, I think they rock!

5
★★★★★

They were very kind, thorough, answered all my questions and did what they were supposed to do. Although I only had funds at the time for a couple of treatments, it went a long ways towards removing the spider veins, and I need a couple more for the age/sun spots. All in all, I think they rock!

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It does not seem that businesses have the ability to respond directly to reviews, but we did want to respond directly to Clare C's review. While it is true that we struggled to get Clare good results for her acne program, it is not true that she fell into the "5% that do not respond". In fact in the consultation and throughout the process we let our patients know that approximately 20% - 30% of patients do not respond to our program. And while it is a very intensive, costly investment, we are very clear with our patients about the risks involved with the financial commitment. So, while we can accept that Clare thinks the program was a waste of money, the other 70% - 80% of patients that respond well to it do not. It's important to remember (and we reinforce this with every patient) that there is NO CURE FOR ACNE, only ways to manage it. We are truly sorry that the laser program we offer did not help Clare manage her acne better and wish her luck in the future.

5
★★★★★

It does not seem that businesses have the ability to respond directly to reviews, but we did want to respond directly to Clare C's review. While it is true that we struggled to get Clare good results for her acne program, it is not true that she fell into the "5% that do not respond". In fact in the consultation and throughout the process we let our patients know that approximately 20% - 30% of patients do not respond to our program. And while it is a very intensive, costly investment, we are very clear with our patients about the risks involved with the financial commitment. So, while we can accept that Clare thinks the program was a waste of money, the other 70% - 80% of patients that respond well to it do not. It's important to remember (and we reinforce this with every patient) that there is NO CURE FOR ACNE, only ways to manage it. We are truly sorry that the laser program we offer did not help Clare manage her acne better and wish her luck in the future.

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first went to celibre exactly a year ago, seeking laser treatment for acne. My skin was never terrible, but I had constant moderate acne and was sick of dealing with it.

The first laser they put me on (I don't remember the name) made my skin MUCH WORSE than it had EVER been before. Seriously, my skin was disgusting. The skin on my cheeks was not even visible because they were covered in deep cystic blemishes.

After three treatments with this laser they told me that I was in the "5%" of people who would not get results, so they began ALA treatments with me. The ALA treatments cleared up the mess that the first laser had made (over the period of two miserable months) but left awful scars behind. Luckily my scaring was red based and not creator-like so now (a year later, after using retinol gel that I had to get a prescription for) they are finally fading.

From late April to early September I isolated myself from my friends, went through a period of miserable depression, and was mortified every time anyone made a second glance at my face. Seriously, I would not wish the experience I had on my worst enemies.

Now, a year later, My skin is just as bad as it was when I initially visited this "medical facility", and I am still paying for the treatment that ruined my entire last summer.

DO NOT WASTE YOUR MONEY!!

I lay in bed at night close to tears thinking about the monthly payments I am still making for the TERRIBLE summer that has left my skin just as bad as when I started.

I paid a total of $4,000 (for their "package deal" and an additional ALA treatment, $500)

Maybe I am in the small percentage of people who this treatment does not work for, but my advice to anyone considering this place for treatment is to TURN AND RUN. Honestly, you do not want to even risk having the kind of emotional, psychological, and of course physical pain and mortification that I went through.

1
★☆☆☆☆

first went to celibre exactly a year ago, seeking laser treatment for acne. My skin was never terrible, but I had constant moderate acne and was sick of dealing with it.

The first laser they put me on (I don't remember the name) made my skin MUCH WORSE than it had EVER been before. Seriously, my skin was disgusting. The skin on my cheeks was not even visible because they were covered in deep cystic blemishes.

After three treatments with this laser they told me that I was in the "5%" of people who would not get results, so they began ALA treatments with me. The ALA treatments cleared up the mess that the first laser had made (over the period of two miserable months) but left awful scars behind. Luckily my scaring was red based and not creator-like so now (a year later, after using retinol gel that I had to get a prescription for) they are finally fading.

From late April to early September I isolated myself from my friends, went through a period of miserable depression, and was mortified every time anyone made a second glance at my face. Seriously, I would not wish the experience I had on my worst enemies.

Now, a year later, My skin is just as bad as it was when I initially visited this "medical facility", and I am still paying for the treatment that ruined my entire last summer.

DO NOT WASTE YOUR MONEY!!

I lay in bed at night close to tears thinking about the monthly payments I am still making for the TERRIBLE summer that has left my skin just as bad as when I started.

I paid a total of $4,000 (for their "package deal" and an additional ALA treatment, $500)

Maybe I am in the small percentage of people who this treatment does not work for, but my advice to anyone considering this place for treatment is to TURN AND RUN. Honestly, you do not want to even risk having the kind of emotional, psychological, and of course physical pain and mortification that I went through.

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.

I chose Celibre over other service providers for laser hair removal despite the fact that they were significantly more expensive, because the environment seemed hygienic and the staff looked professional. So when I saw the coupon in my e-mail for 50% off for the first treatment, you can only imagine how happy I was. I called, made an appointment and asked them how much time I would need for all the areas they listed in the contract when I went there for initial consultation - They said 1.5 hours should be enough. I went there at 4:30 on Friday night, and the spent 40 minutes taking pictures, talking etc and only started the treatment at 5:10 pm. and after they completed only the "front of the legs" at 6 pm, they said they wouldn't be able to continue since they close at 6 pm and that I had taken 2 bathroom breaks and that was not in their schedule, and that a manager would call me to discuss the "next steps". I expected them to schedule another 45 minutes to finish what they started, but guess what? they refused to finish the treatment , and they wanted to charge me $350 for the front of the legs, and said that it would cost me only $175 with the coupon - oh what a deal I was getting? I asked them to either finish what they started or give me a full refund, or otherwise I was going to dispute the charge. Their 2nd guy who contacted me via e-mail responded, and I quote "your threats are extortion and if you continue with them we will be forced to take legal action for extortion, slander and any other charges that fit your actions". Now I call that customer service. I disputed the charges with the credit company and received the full amount they charged me. Besides the fact that they refused to finish the treatment they promised, I couldn't believe the treatment I got from them. In summary - don't go there if you cannot go on without a bathroom break for 2 hours; otherwise you may never get your money's worth and be treated as if their incapability and lack of customer service is your fault.

1
★☆☆☆☆

I chose Celibre over other service providers for laser hair removal despite the fact that they were significantly more expensive, because the environment seemed hygienic and the staff looked professional. So when I saw the coupon in my e-mail for 50% off for the first treatment, you can only imagine how happy I was. I called, made an appointment and asked them how much time I would need for all the areas they listed in the contract when I went there for initial consultation - They said 1.5 hours should be enough. I went there at 4:30 on Friday night, and the spent 40 minutes taking pictures, talking etc and only started the treatment at 5:10 pm. and after they completed only the "front of the legs" at 6 pm, they said they wouldn't be able to continue since they close at 6 pm and that I had taken 2 bathroom breaks and that was not in their schedule, and that a manager would call me to discuss the "next steps". I expected them to schedule another 45 minutes to finish what they started, but guess what? they refused to finish the treatment , and they wanted to charge me $350 for the front of the legs, and said that it would cost me only $175 with the coupon - oh what a deal I was getting? I asked them to either finish what they started or give me a full refund, or otherwise I was going to dispute the charge. Their 2nd guy who contacted me via e-mail responded, and I quote "your threats are extortion and if you continue with them we will be forced to take legal action for extortion, slander and any other charges that fit your actions". Now I call that customer service. I disputed the charges with the credit company and received the full amount they charged me. Besides the fact that they refused to finish the treatment they promised, I couldn't believe the treatment I got from them. In summary - don't go there if you cannot go on without a bathroom break for 2 hours; otherwise you may never get your money's worth and be treated as if their incapability and lack of customer service is your fault.

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0 out of 1 people found this review helpful.

Business Response:

Completely Unreasonable Patient There are some fundamental inaccuracies in this patientβ??s review. The patient did not come in 15 minutes early for her appointment as directed. She did not bring in her paperwork reviewed and signed as directed. Both issues wasted our time. It was the amount of time she spent in the bathroom that caused the problem, not the number of breaks. The fundamental issue is that she stopped us every minute to recover from discomfort. Laser hair removal is uncomfortable, but needing to stop for pain every minute is highly unusual and problematic. We still provided a 90 minute treatment. When completed, we told her we could finish the treatment, but that she would have to pay extra time. She disagreed and demanded a full refund or a continuation of the treatment for free. We could not agree to either of these demands and then she threatened to slander us on the internet, which she is doing. We received all monies from the credit card transaction back. She is out of line, has no personal responsibility and is completely unreasonable. We are happy to be rid of her.
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consultants and technicians were very good for the mostpart. The office is nice, but a little cold. The prices seemed like they were on the higher side, but the quality was good and it's not a cheap service anywhere.

4
★★★★☆

consultants and technicians were very good for the mostpart. The office is nice, but a little cold. The prices seemed like they were on the higher side, but the quality was good and it's not a cheap service anywhere.

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1 out of 1 people found this review helpful.

.

got rid of most hair, but still have some new ones. always gave me convenient saturday appointments. felt very at ease with staff and was made comfortable during treatments.

4
★★★★☆

got rid of most hair, but still have some new ones. always gave me convenient saturday appointments. felt very at ease with staff and was made comfortable during treatments.

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1 out of 1 people found this review helpful.

Review Partner
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I went to Celibre for acne and oily skin. I give them a 4 out of 5 on the results and hope to see more improvement as time goes on. They have excellent customer service, on time appointments and an accommodating schedule. I would

2
★★★★☆

I went to Celibre for acne and oily skin. I give them a 4 out of 5 on the results and hope to see more improvement as time goes on. They have excellent customer service, on time appointments and an accommodating schedule. I would

Message from Celibre Laser Dermatology

At Celibre, we offer the safest and most effective laser and injection treatments available using the most current Fda-approved procedures. By delivering superior results and the highest level of patient care we have become a trusted name in the laser dermatology and injection industry. Celibre differs from other medical facilities and medispas that use a β€œone size fits all" approach to laser dermatology. Instead of using the same piece of equipment to treat every skin condition, we use over 20 different state-of-the-art lasers – each one specifically designed to treat one particular condition. Because we focus on using the most appropriate technology for each condition, we are able to customize a treatment program for your specific condition and skin type to deliver outstanding results. Our lasers are state-of-the-art and our medical staff are expertly trained to ensure your safety. In addition, our organization serves as a California board certified laser training program for nurses and physicians. Acne Treatment Acne Scar Removal Laser Hair Removal Laser Resurfacing for Wrinkles, Sun Damage Botox, Dysport, Restylane, Juvederm, Perlane, Radiesse Sun Spot Removal, Age Spot Removal, etc. Melasma Treatment (Facial Blotching) Tattoo Removal Birthmark Removal (Cafe-au-lait, etc.) Stretch Mark Removal and Reduction Spider Veins & Other Vascular Lesions Rosacea and Facial Redness Laser Scar Removal, Keloid, Surgical, Etc., Neck and Chest Sun Damage (Poikiloderma) Vascular Birthmarks (Port Wine Stains) Blood Freckles (Cherry Hemangiomas) Other Skin Conditions

Provided by Felix

Editorial from

Medical laser skin care center offers treatments for acne, spider veins, sun damage, more; also performs hair and tattoo removal.

 

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