Jeff Jones Furniture

★★★★☆
Monday---- 10 to 7 Tuesday---- 10 to 5 Wednsday 10 to 3 Thursday-- 10 to 7 Friday----- 10 to 5 Saturday-- 10 to 5 Sunday--- CLOSED
41.9808 -91.6602
Map and Directions to Jeff Jones Furniture

319-362-4324

803 3rd Avenue SE

Cedar Rapids, IA

52403

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About Jeff Jones Furniture

Categories
  • Furniture Stores
  • Second Hand Goods
  • Consignment Shops
  • Used Furniture

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3.7 10
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Reviews 1 - 10 of 10.
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Horrible Horrible experience. I was forced to give him at least one star or they would get none. I felt like i was dealing with the Mafia in trying to get my furniture delivered. In short - they were over 3 hours late for delivery - did not contact us once to give us status - we had to repeatedly call back. We were lied to a number of times - it was "on its way" and then when I pressed for details - found out they were still at the store at the time we had been told they were in route. Jeff Jones refused to refund the delivery cost ($50) as he said it cost him additional to deliver on Saturday and apparently delivering on Saturday is not normal for them. Let me point out - he NEVER mentioned any of this to me when he agreed to deliver on Saturday. I was told they would be there at 11 am - they did not show up until close to 3 pm. The fact that we were lied to and our entire day was wasted apparently was not taken into consideration or of any concern to Jeff.
I did lose my temper with Jeff after finding out that one of the items was defective (drawers would not open on the dresser -kind of an important thing don't you think?) But he he knew it and told them to deliver it anyway. Next thing I know - they delivery guys (who were very nice and I felt bad the situation THEIR employer put them in) were taking all the furniture back out to the delivery truck and refusing to deliver it as I had offended Jeff when I finally lost my temper with him. They were instructed by Jeff to return it to the store. Keep in mind -this furniture was paid for in full. It belonged to us but was literally locked into the truck and the two delivery guys sat in the cab of the truck and wouldn't deliver. I felt horrible for these guys - they were put in a bad situation and worried about losing their jobs and just following direction.After threatening to call the police and my husband intervening and negotiating with Jeff to get the furniture we PAID FOR delivered - it was finally resolved. It was a scene strait from the Sopranos.

The defective item as reordered but not in stock by the time we left for vacation -however no one called to let us know that it had come in while gone and again - we had to follow up 4 separate times (as no one would call us back) to find out if it was in and get it delivered.

Horrible Horrible experience - I had bought from him before with no issue but never again. Apparently once he has your money - customer service goes out the window since he has a "no refund" policy. DO NOT SHOP HERE.

1
★☆☆☆☆

Horrible Horrible experience. I was forced to give him at least one star or they would get none. I felt like i was dealing with the Mafia in trying to get my furniture delivered. In short - they were over 3 hours late for delivery - did not contact us once to give us status - we had to repeatedly call back. We were lied to a number of times - it was "on its way" and then when I pressed for details - found out they were still at the store at the time we had been told they were in route. Jeff Jones refused to refund the delivery cost ($50) as he said it cost him additional to deliver on Saturday and apparently delivering on Saturday is not normal for them. Let me point out - he NEVER mentioned any of this to me when he agreed to deliver on Saturday. I was told they would be there at 11 am - they did not show up until close to 3 pm. The fact that we were lied to and our entire day was wasted apparently was not taken into consideration or of any concern to Jeff.
I did lose my temper with Jeff after finding out that one of the items was defective (drawers would not open on the dresser -kind of an important thing don't you think?) But he he knew it and told them to deliver it anyway. Next thing I know - they delivery guys (who were very nice and I felt bad the situation THEIR employer put them in) were taking all the furniture back out to the delivery truck and refusing to deliver it as I had offended Jeff when I finally lost my temper with him. They were instructed by Jeff to return it to the store. Keep in mind -this furniture was paid for in full. It belonged to us but was literally locked into the truck and the two delivery guys sat in the cab of the truck and wouldn't deliver. I felt horrible for these guys - they were put in a bad situation and worried about losing their jobs and just following direction.After threatening to call the police and my husband intervening and negotiating with Jeff to get the furniture we PAID FOR delivered - it was finally resolved. It was a scene strait from the Sopranos.

The defective item as reordered but not in stock by the time we left for vacation -however no one called to let us know that it had come in while gone and again - we had to follow up 4 separate times (as no one would call us back) to find out if it was in and get it delivered.

Horrible Horrible experience - I had bought from him before with no issue but never again. Apparently once he has your money - customer service goes out the window since he has a "no refund" policy. DO NOT SHOP HERE.

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.

BEST furniture buying experience ever. the owner was very knowlegable and prices were at least 30% cheaper the the other stores in town. We were told by many people to go there and we are So glad!. Jeff helped lay out the furniture in the rooms from our measurements and helped us pick out the most durable fabrics. We reccomend you shop online and in other stores first to see the styles you like and then go see Jeff so he can order exactly what you want.We've done 3 rooms so far and are very happy with the service and delivery. 20 years in business and you can walk in the front door and still deal directly with the owner!

4
★★★★☆

BEST furniture buying experience ever. the owner was very knowlegable and prices were at least 30% cheaper the the other stores in town. We were told by many people to go there and we are So glad!. Jeff helped lay out the furniture in the rooms from our measurements and helped us pick out the most durable fabrics. We reccomend you shop online and in other stores first to see the styles you like and then go see Jeff so he can order exactly what you want.We've done 3 rooms so far and are very happy with the service and delivery. 20 years in business and you can walk in the front door and still deal directly with the owner!

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.

Beware of Jeff Jones when signing a receipt that furniture was delivered in good condition. Once you sign that, you are stuck, even if it is a brand new piece of furniture under warranty. Jeff Jones does not stand behind anything, even when being reimbursed by manufacturer. So take an hour or two and examine every inch of what you purchased from him and heaven help you if it breaks after he leave.

1
★☆☆☆☆

Beware of Jeff Jones when signing a receipt that furniture was delivered in good condition. Once you sign that, you are stuck, even if it is a brand new piece of furniture under warranty. Jeff Jones does not stand behind anything, even when being reimbursed by manufacturer. So take an hour or two and examine every inch of what you purchased from him and heaven help you if it breaks after he leave.

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1 out of 2 people found this review helpful.

.

I have bought and sold many items through Jeff's store and it has always been a pleasure to work with him. He knows his stuff!! He carries quality merchandise!!

5
★★★★★

I have bought and sold many items through Jeff's store and it has always been a pleasure to work with him. He knows his stuff!! He carries quality merchandise!!

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.

If you have no clue about furniture, like most people-this is the store for you. The owner of the store may be the most knowledgeable person I have ever met when it comes to furniture. He took the time to sit down with me and talk about my house. Do we have pets?, kids? etc.... He told me what would work best for our pet & kid friendly home. He helped me pick out fabrics for custom ordering and spent a lot of time with me going through catalogs to pick out the perfect furniture! Oh and I forgot to mention that they may also have the BEST prices around. Take your time, go through the store, talk to Jeff and you won't want to go anywhere else !!!!!

5
★★★★★

If you have no clue about furniture, like most people-this is the store for you. The owner of the store may be the most knowledgeable person I have ever met when it comes to furniture. He took the time to sit down with me and talk about my house. Do we have pets?, kids? etc.... He told me what would work best for our pet & kid friendly home. He helped me pick out fabrics for custom ordering and spent a lot of time with me going through catalogs to pick out the perfect furniture! Oh and I forgot to mention that they may also have the BEST prices around. Take your time, go through the store, talk to Jeff and you won't want to go anywhere else !!!!!

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.

I have been shopping this furniture store before they moved into the new bigger building. The owner has great people skills and greets you upon entering. You never really know what you are going to find here since it is a consignment store.

They do have pieces that you can order to your satisfaction as well.

5
★★★★★

I have been shopping this furniture store before they moved into the new bigger building. The owner has great people skills and greets you upon entering. You never really know what you are going to find here since it is a consignment store.

They do have pieces that you can order to your satisfaction as well.

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.

I was shopping for a new sectional sofa a few months ago and wandered into Jeff Jones not really expecting much. I was so wrong. They have wonderful, high quality furniture at a low cost. I was able to pick out my arrangement, fabrics and colors. The only drawback was that I had to wait quite a while for the sofa to come in but it was so worth it!

4
★★★★☆

I was shopping for a new sectional sofa a few months ago and wandered into Jeff Jones not really expecting much. I was so wrong. They have wonderful, high quality furniture at a low cost. I was able to pick out my arrangement, fabrics and colors. The only drawback was that I had to wait quite a while for the sofa to come in but it was so worth it!

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.

Do not be afraid! This store is better than it looks on the outside. We purchased a dining table here. Prices are fairly reasonable. The inside does seem to be an odd collection of furniture. You really have to look around. I have seen some absolutely wonderful pieces of furniture in here. If you are looking for furniture, stop in on a regular basis since new furniture arrives regularly.

Free parking.

4
★★★★☆

Do not be afraid! This store is better than it looks on the outside. We purchased a dining table here. Prices are fairly reasonable. The inside does seem to be an odd collection of furniture. You really have to look around. I have seen some absolutely wonderful pieces of furniture in here. If you are looking for furniture, stop in on a regular basis since new furniture arrives regularly.

Free parking.

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.

Do not be afraid! This store is better than it looks on the outside. We purchased a dining table here. Prices are fairly reasonable. The inside does seem to be an odd collection of furniture. You really have to look around. I have seen some absolutely wonderful pieces of furniture in here. If you are looking for furniture, stop in on a regular basis since new furniture arrives regularly

4
★★★★☆

Do not be afraid! This store is better than it looks on the outside. We purchased a dining table here. Prices are fairly reasonable. The inside does seem to be an odd collection of furniture. You really have to look around. I have seen some absolutely wonderful pieces of furniture in here. If you are looking for furniture, stop in on a regular basis since new furniture arrives regularly

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.

This is a neat furniture store to visit. The owner is very friendly and if you frequent the store enough, he does remember you. You find an odd assortment of stuff here. There are new items and items you can order. They carry couches, love seats, recliners, dinning sets, beds, dressers, coffee tables, and cabinets. Since they do take in consignment items, you never know what is going to be available.

They are closed on Sundays.

4
★★★★☆

This is a neat furniture store to visit. The owner is very friendly and if you frequent the store enough, he does remember you. You find an odd assortment of stuff here. There are new items and items you can order. They carry couches, love seats, recliners, dinning sets, beds, dressers, coffee tables, and cabinets. Since they do take in consignment items, you never know what is going to be available.

They are closed on Sundays.

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Message from Jeff Jones Furniture

We sell unique new furniture like you find at Pottery Barn and Crate and Barrel only at 1/2 the price! Deal directly with me, Jeff Jones and you can special order new furniture from 17 different factories all at 40% off retail. We have over 20 years experience and don't forget we sell beautiful consignment furniture that is usually less than 5 years old.Open everyday but Sundays!

More about Jeff Jones Furniture

Sell factory direct new furniture Like Ashley, Berkline,kathy Ireland, Martin, and othera all at discount prices. Contemporary styles like Pottery Barn and Crate and Barrel Top quality consignment furniture less than 5 years old Free pick up in the Ced

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