Food City

★★★★★
  • 5801 Western Ave

    Knoxville, TN 37921

    Map & Directions
  • 865-584-1049

About Food City

Hours
Daily 6am-12pm

Health & Medical

Health & Medical
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5.0 1
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This business has customer satisfaction at the top of their list. While looking for items in the isle I was approached by a staff member. He was very friendly and offered to help find anything I needed. While checking out I observed everyone on staff working diligently. I also observed the manager keeping an eye on all the staff and assigning them to different areas of the store. It was refreshing to know that if I needed help with something there was always someone willing and able to help out. This is hard to find in most stores today. Food City also has a club card similar to other grocery chains. The only drawback is that some items are more expensive than discount chains. The meat at food city is exceptional and I don't buy meat anywhere else now. Another great aspect of Food City is the availability of specialty foods from all over the globe. They have special international sections in the store that are very nice for those who enjoy cooking many different types of cuisine.

PROS: Customer service, international foods available, club card benefits
CONS: Some items more expensive than bigger grocery chains.

5
★★★★★

This business has customer satisfaction at the top of their list. While looking for items in the isle I was approached by a staff member. He was very friendly and offered to help find anything I needed. While checking out I observed everyone on staff working diligently. I also observed the manager keeping an eye on all the staff and assigning them to different areas of the store. It was refreshing to know that if I needed help with something there was always someone willing and able to help out. This is hard to find in most stores today. Food City also has a club card similar to other grocery chains. The only drawback is that some items are more expensive than discount chains. The meat at food city is exceptional and I don't buy meat anywhere else now. Another great aspect of Food City is the availability of specialty foods from all over the globe. They have special international sections in the store that are very nice for those who enjoy cooking many different types of cuisine.

PROS: Customer service, international foods available, club card benefits
CONS: Some items more expensive than bigger grocery chains.

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