Tannen's Magic

★★☆☆☆

About Tannen's Magic

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  • Shopping
  • Toy & Game Stores
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  • Magic Tricks

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Sadly,
I took my fiance's 11 year old son to Tannen's a few weeks ago to help take his mind off of the fact that his mom was undergoing a 5 hour surgery that day at NYU. Thinking Tannen's was a great place to keep us busy for a little while, we headed in and spent quite a bit of money on magic and met some friendly patrons as well. Unfortunately for my fiance's son, the experience didn't end off on a good note. One of the young male employees with an unbelievable attitude acted rude & degrading to him as we were paying for our tricks and it offended us all. Honestly, I've thought poorly about Tannen's ever since and I used to speak so highly of this establishment before this happened. I hope the owner's know that there's no room in a place like this for attitudes this severe and abrasive, especially to kids. Whomever this person was, he did a horrible job and truly hurt a little kids feelings on the wrong day. I will say this though, everyone else we met in the store was as pleasant as you could hope for. Hopefully this person won't ruin it for Tannen's and the rest of us. :(

1
★☆☆☆☆

Sadly,
I took my fiance's 11 year old son to Tannen's a few weeks ago to help take his mind off of the fact that his mom was undergoing a 5 hour surgery that day at NYU. Thinking Tannen's was a great place to keep us busy for a little while, we headed in and spent quite a bit of money on magic and met some friendly patrons as well. Unfortunately for my fiance's son, the experience didn't end off on a good note. One of the young male employees with an unbelievable attitude acted rude & degrading to him as we were paying for our tricks and it offended us all. Honestly, I've thought poorly about Tannen's ever since and I used to speak so highly of this establishment before this happened. I hope the owner's know that there's no room in a place like this for attitudes this severe and abrasive, especially to kids. Whomever this person was, he did a horrible job and truly hurt a little kids feelings on the wrong day. I will say this though, everyone else we met in the store was as pleasant as you could hope for. Hopefully this person won't ruin it for Tannen's and the rest of us. :(

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I have a mixed experience here also - I love their products, but this store has the worst customer service of any magic store. I placed an order last year, and waited forever for it. Finally, I called to cancel, and they never returned any phone calls, and then suddenly charged my card twice, and sent it back. After faxing and emailing copies of the duplicate charge, they finally reversed one of the charges, but would not allow a refund.
This year, I again searched anywhere for the "Wonder Pen-A-Tration", which is a great product, and also ordered three other items. Only Tannen's seems to have it. One month after ordering, I received one part of my four part order. No indication when the other items are available, or will be sent. Really bad communication and customer service here.

1
★☆☆☆☆

I have a mixed experience here also - I love their products, but this store has the worst customer service of any magic store. I placed an order last year, and waited forever for it. Finally, I called to cancel, and they never returned any phone calls, and then suddenly charged my card twice, and sent it back. After faxing and emailing copies of the duplicate charge, they finally reversed one of the charges, but would not allow a refund.
This year, I again searched anywhere for the "Wonder Pen-A-Tration", which is a great product, and also ordered three other items. Only Tannen's seems to have it. One month after ordering, I received one part of my four part order. No indication when the other items are available, or will be sent. Really bad communication and customer service here.

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As a professional magician and regular customer, I have had mixed experiences at Tannen's. For the serious and professional magician, Tannen's seems to have the best selection in New York City. However, I recently had a bad experience when I bought an effect that they sell called "Card Leap." Not only is "Card Leap" a rip-off of an old effect, it comes with unintelligible instructions (filled with typos and vague directions), and the purchase was recommended by one of the store's own salespeople! I have also taken things out of my "bin," only to find that the person ringing me up replaced it and charged me for it after I had already taken it out. Another time, after I bought an effect called the "Animal Trap," I went home and could not understand the instructions. When I went back to the store to ask for help, NOBODY in the store knew how to do the effect. Once again, I received an overpriced prop, with horrendous instructions, that was topped off by atrocious customer service. While I have loved going to the store, and would recommend that you go too, I would be cautious and ask them to teach you the trick BEFORE leaving.

1
★☆☆☆☆

As a professional magician and regular customer, I have had mixed experiences at Tannen's. For the serious and professional magician, Tannen's seems to have the best selection in New York City. However, I recently had a bad experience when I bought an effect that they sell called "Card Leap." Not only is "Card Leap" a rip-off of an old effect, it comes with unintelligible instructions (filled with typos and vague directions), and the purchase was recommended by one of the store's own salespeople! I have also taken things out of my "bin," only to find that the person ringing me up replaced it and charged me for it after I had already taken it out. Another time, after I bought an effect called the "Animal Trap," I went home and could not understand the instructions. When I went back to the store to ask for help, NOBODY in the store knew how to do the effect. Once again, I received an overpriced prop, with horrendous instructions, that was topped off by atrocious customer service. While I have loved going to the store, and would recommend that you go too, I would be cautious and ask them to teach you the trick BEFORE leaving.

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Tannen's Magic is absolutely magical! Wow, I feel dirty after writing that. But in all seriousness, this is a magic lovers dream come true. That sounds trite, but this place has it all, from lowly stripper decks all the way up to life-sized trick coffins. I just went in for a few trinkets, but if I was a rich eccentric man I would live at Tannen's. On Saturday nights aspiring magicians hang out and perform tricks for free. Legend has it that's where Blaine and Copperfield started out.

4
★★★★☆

Tannen's Magic is absolutely magical! Wow, I feel dirty after writing that. But in all seriousness, this is a magic lovers dream come true. That sounds trite, but this place has it all, from lowly stripper decks all the way up to life-sized trick coffins. I just went in for a few trinkets, but if I was a rich eccentric man I would live at Tannen's. On Saturday nights aspiring magicians hang out and perform tricks for free. Legend has it that's where Blaine and Copperfield started out.

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