Revol Wireless

★★★☆☆
41.3877 -81.6556
Map and Directions to Revol Wireless

216-322-1776

P.O. Box 31810

Independence, OH

44131

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About Revol Wireless

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  • Cellular Phone Companies

Communications & Utilities

Communications & Utilities
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Sprint Store

13927 Cedar Rd Cleveland, OH

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A J Wright

10756 Lorain Ave Cleveland, AL

2.7368 19
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Reviews 1 - 19 of 19.
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I've been a customer for about six months. My LG phone works great and I've just converted my friend to switch to Revol. We were at Blossom Music Center a few weeks ago and my friend couldn't get internet access for the life of him. I had absolutely no problems connecting and my friend was unable for the duration of the show. The price is right and I have no issues with dropped calls or connecting to the internet. I'd definitely recommend Revol.

4
★★★★☆

I've been a customer for about six months. My LG phone works great and I've just converted my friend to switch to Revol. We were at Blossom Music Center a few weeks ago and my friend couldn't get internet access for the life of him. I had absolutely no problems connecting and my friend was unable for the duration of the show. The price is right and I have no issues with dropped calls or connecting to the internet. I'd definitely recommend Revol.

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Great Phones and Great Service. Nice to support a local company. I purchased a phone online and it was shipped to me promptly and the activation was seamless. I would recommend Revol Wireless to anyone who wants good service and a fair price.

5
★★★★★

Great Phones and Great Service. Nice to support a local company. I purchased a phone online and it was shipped to me promptly and the activation was seamless. I would recommend Revol Wireless to anyone who wants good service and a fair price.

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I just got one of their new droid phones a few weeks ago. I decided to try revol because they are really cheap compared to most phone companies I've seen. I live in Lakewood and my service has been ok. I do get a dropped call here and there, but its not that often. My phone is just as cool as any of my friends and I can get the same apps they have on their phones. The difference is that they pay double what i do every month (I pay like 55 per month) and don't even have unlimited data. I waited to get a smart phone because I couldnt see spending over 100 bucks a month for a phone! I havent left the Cleveland area with the phone yet so I can't say if it works well outside of here.
I read all these negative reviews and just wanted to let people know my experience with Revol has been just fine. The service isnt perfect, but its not at all bad. I would recommend giving it a try if you are looking for a cool smart phone with a cheap monthly plan like I was.

3
★★★☆☆

I just got one of their new droid phones a few weeks ago. I decided to try revol because they are really cheap compared to most phone companies I've seen. I live in Lakewood and my service has been ok. I do get a dropped call here and there, but its not that often. My phone is just as cool as any of my friends and I can get the same apps they have on their phones. The difference is that they pay double what i do every month (I pay like 55 per month) and don't even have unlimited data. I waited to get a smart phone because I couldnt see spending over 100 bucks a month for a phone! I havent left the Cleveland area with the phone yet so I can't say if it works well outside of here.
I read all these negative reviews and just wanted to let people know my experience with Revol has been just fine. The service isnt perfect, but its not at all bad. I would recommend giving it a try if you are looking for a cool smart phone with a cheap monthly plan like I was.

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1 out of 1 people found this review helpful.

.

I have had the service for a couple days. An it sucks big time. The service is spotty and all calls that I have made so far I only get half the conversation.. Its embarrassing to have to keep apologizing to people that i didn't hear them because my phone service stinks. you cant do facebook updates like other phone companies.. only if you pay extra for mobile web and even then the mobile web rarely connects. It is crap and i cant wait til I can afford a new phone because I will be dropping these guys.

1
★☆☆☆☆

I have had the service for a couple days. An it sucks big time. The service is spotty and all calls that I have made so far I only get half the conversation.. Its embarrassing to have to keep apologizing to people that i didn't hear them because my phone service stinks. you cant do facebook updates like other phone companies.. only if you pay extra for mobile web and even then the mobile web rarely connects. It is crap and i cant wait til I can afford a new phone because I will be dropping these guys.

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.

I have been with Revol since the beginning. I was tired of the Sprint, etc.rip off artists. I have no problems with Revol. I do not have dropped calls or texting issues. I don't have to worry about buying minute cards or the like. My local store (Toledo) has been helpful with any issues. I haven't had to deal too much with customer service, but have had to deal with Sprint in the past. They were RUDE and horrible!

4
★★★★☆

I have been with Revol since the beginning. I was tired of the Sprint, etc.rip off artists. I have no problems with Revol. I do not have dropped calls or texting issues. I don't have to worry about buying minute cards or the like. My local store (Toledo) has been helpful with any issues. I haven't had to deal too much with customer service, but have had to deal with Sprint in the past. They were RUDE and horrible!

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.

Oh how I wish I could rate them less than one star.

To avoid a soapbox speech I will just highlight my complaints quickly.

-most people on here are absolutely right. It is cheap. Much cheaper than the major carriers. but is that worth sacrificing service (both cell phone service and customer service?)

-phone calls are spotty depending on where you are and I live in a supposedly huge coverage area (columbus). My text messages get lost in text limbo. I have only had revol for 3 months and I've already after wondering why my friends didn't make it to the movie or were late for practice (etc) I realized it's because they didn't get my texts.

-customer service is horrendous. it's stupefying. it literally makes me want to choke the nearest person to me. they are rude. like really rude (which I don't put up with). They might as well sigh and roll their eyes every time you walk in the doors or call them. they can't handle customer complaints (there are a lot). they deal with the bottom rung of society a lot so I get it. but i'm a well-mannered, polite, 20-something who doesn't have a problem communicating like a civilized person. and this is at the brick and mortar stores, AND the service hotlines.

-so basically, coverage is spotty and customer service is almost laughable if it didn't make me want to cry every time. whoever gave them a good review doesn't mind paying for half a cell phone service and has never dealt with their reps.

1
★☆☆☆☆

Oh how I wish I could rate them less than one star.

To avoid a soapbox speech I will just highlight my complaints quickly.

-most people on here are absolutely right. It is cheap. Much cheaper than the major carriers. but is that worth sacrificing service (both cell phone service and customer service?)

-phone calls are spotty depending on where you are and I live in a supposedly huge coverage area (columbus). My text messages get lost in text limbo. I have only had revol for 3 months and I've already after wondering why my friends didn't make it to the movie or were late for practice (etc) I realized it's because they didn't get my texts.

-customer service is horrendous. it's stupefying. it literally makes me want to choke the nearest person to me. they are rude. like really rude (which I don't put up with). They might as well sigh and roll their eyes every time you walk in the doors or call them. they can't handle customer complaints (there are a lot). they deal with the bottom rung of society a lot so I get it. but i'm a well-mannered, polite, 20-something who doesn't have a problem communicating like a civilized person. and this is at the brick and mortar stores, AND the service hotlines.

-so basically, coverage is spotty and customer service is almost laughable if it didn't make me want to cry every time. whoever gave them a good review doesn't mind paying for half a cell phone service and has never dealt with their reps.

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This is without a doubt the worst customer service experience I have EVER had. I work in customer service and am completely frustrated by this experience. I purchased a plan and a new phone on 1.8.11 and was given the temporary phone # of xxx-xxx-xxxx. My old phone # from Verizon was to be carried over (xxx-xxx-xxxx). However, it is now Wednesday and when I try to program my phone using *228 I receive an error message. After 1 hr of holding and being transferred to hold again I was told the account was ready. The programming was still unsuccessful. I called the Mentor office where I made the purchase to find out that my old Verizon # had been entered incorrectly as xxx-xxx-xxxx. I was then transferred back to the CSR center where (after holding for 25 more minutes) there was no record of my account. I then asked to speak a manager at which time I was told they would not be able to help either. Now service to my previous # has been shut off and I'm being told I have to drive BACK out to Mentor to have the problem corrected. As for a contact phone # - thanks to Revol I DON'T HAVE ONE! Several friends were interested in my experience as your plans are affordable. I'll be sure to share my experience with them and the BBB. I will be wasting more of my time to travel in poor weather conditions to the Mentor office where I can only expect to encounter more hassles to get a full refund and to discontinue any further relationship with Revol.

1
★☆☆☆☆

This is without a doubt the worst customer service experience I have EVER had. I work in customer service and am completely frustrated by this experience. I purchased a plan and a new phone on 1.8.11 and was given the temporary phone # of xxx-xxx-xxxx. My old phone # from Verizon was to be carried over (xxx-xxx-xxxx). However, it is now Wednesday and when I try to program my phone using *228 I receive an error message. After 1 hr of holding and being transferred to hold again I was told the account was ready. The programming was still unsuccessful. I called the Mentor office where I made the purchase to find out that my old Verizon # had been entered incorrectly as xxx-xxx-xxxx. I was then transferred back to the CSR center where (after holding for 25 more minutes) there was no record of my account. I then asked to speak a manager at which time I was told they would not be able to help either. Now service to my previous # has been shut off and I'm being told I have to drive BACK out to Mentor to have the problem corrected. As for a contact phone # - thanks to Revol I DON'T HAVE ONE! Several friends were interested in my experience as your plans are affordable. I'll be sure to share my experience with them and the BBB. I will be wasting more of my time to travel in poor weather conditions to the Mentor office where I can only expect to encounter more hassles to get a full refund and to discontinue any further relationship with Revol.

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.

I have had Verizon and T-Mobile. Reception with TMobile never worked in my home, E. Cleveland. Verizon was total rippoff, I was paying bills anywhere from 120 per month to 200.00. Service plans weren't unlimited then. However, Revol is a godsend. Works perfectly, never had many dropped calls like some have complained of. Can use it out of town and my bill is 43.00 per month with tax. You can't beat them, but customer service sucks and you are on phone all day with them if there is an issue

5
★★★★★

I have had Verizon and T-Mobile. Reception with TMobile never worked in my home, E. Cleveland. Verizon was total rippoff, I was paying bills anywhere from 120 per month to 200.00. Service plans weren't unlimited then. However, Revol is a godsend. Works perfectly, never had many dropped calls like some have complained of. Can use it out of town and my bill is 43.00 per month with tax. You can't beat them, but customer service sucks and you are on phone all day with them if there is an issue

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.

I have been with Revol for over a year now. I went with them because I was tired of being raped by Verizon and ATT. Is it perfect? Not 100% but, I can honestly say I have better reception in my home than I did with Verizon. I have a dropped call every once in awhile, but it's not that often. Not anymore than I had with Verizon or ATT. For the price, it can't be beat! Since there are no signed contracts, I would encourage everyone to give it a try. I'm glad I did because I am very happy with my service at Revol.

4
★★★★☆

I have been with Revol for over a year now. I went with them because I was tired of being raped by Verizon and ATT. Is it perfect? Not 100% but, I can honestly say I have better reception in my home than I did with Verizon. I have a dropped call every once in awhile, but it's not that often. Not anymore than I had with Verizon or ATT. For the price, it can't be beat! Since there are no signed contracts, I would encourage everyone to give it a try. I'm glad I did because I am very happy with my service at Revol.

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.

I've had Revol for over a year now. And I think it is good for what you are paying. The only cons I have with Revol is that sometimes service inside your home is horrible. And always....always pay your bill at one of the Revol stores. Or pay your bill online. I'm currently trying to resolve an issue with Revol about their phone payment. I paid my bill on my own headset once. And I will never do it again. Long story short. I paid my on my phone. Next day I got charged twice for that month. Then they can't tell me where my money went? What kinda none sense is that? And the kicker is I paid my roommates phone bill that month. I'm glad it was him and not someone else. So beside this huge hiccup. My experiences have been positive. Except for the recent one. They got me pulling my hair out on this one.

4
★★★★☆

I've had Revol for over a year now. And I think it is good for what you are paying. The only cons I have with Revol is that sometimes service inside your home is horrible. And always....always pay your bill at one of the Revol stores. Or pay your bill online. I'm currently trying to resolve an issue with Revol about their phone payment. I paid my bill on my own headset once. And I will never do it again. Long story short. I paid my on my phone. Next day I got charged twice for that month. Then they can't tell me where my money went? What kinda none sense is that? And the kicker is I paid my roommates phone bill that month. I'm glad it was him and not someone else. So beside this huge hiccup. My experiences have been positive. Except for the recent one. They got me pulling my hair out on this one.

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.

Revol sucks and they are liars. They are not loyal to their customers. And the customer service is horrible. Please
beware of Revol and Esecurity insurance. Everyone should
start looking for another service because I have a feeling they
are not going to be in business for LONG!!!. I HAVE NO RATING FOR REVOL I RATE THEM A ZERO (O) They will be
on the list for bad serive with the BBB.

1
★☆☆☆☆

Revol sucks and they are liars. They are not loyal to their customers. And the customer service is horrible. Please
beware of Revol and Esecurity insurance. Everyone should
start looking for another service because I have a feeling they
are not going to be in business for LONG!!!. I HAVE NO RATING FOR REVOL I RATE THEM A ZERO (O) They will be
on the list for bad serive with the BBB.

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.

OH MY GOD, THE CHEAPEST PHONE COST 80.00, YOU CAN NOT USE THE PHONE WITH ANYONE BUT REVOL, YOU CANNOT GET PHONE CALLS INSIDE YOUR HOUSE, OR INSIDE A BUILDING AND IT DOES'T EVEN TAKE MESSAGES UNLESS THE PERSON YOU LEAVE A MESSAGE WITH IS OUTSIDE AND TO CONTACT SOMEONE YOU HAVE TO BE OUTSIDE ALSO, BUT DROPPED CALLS STILL HAPPEN. BIGGEST SCAM EVER. TOTAL CHARGE FOR THE PHONE AND ONE MONTHS SERVICE IS 140.00 AND YOU CANNOT RETURN THE PHONE IF YOU HAVE OVER AN HOUR OF MINUTES, WHICH FOOLED US BECAUSE WE USED ALOT OF MINUTES JUST TRYING TO TALK TO *611 TO TRY AND GET HELP. THEY ARE MAKING MONEY LIKE CRAZY WITH UNKNOWING CUSTOMERS. DON'T BE A VICTIM , DON'T DEAL WITH THEM......THEY SUCK IN THE WORST WAY,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,we are out l40.00, wanna join us???????????????????? then don't go there....

1
★☆☆☆☆

OH MY GOD, THE CHEAPEST PHONE COST 80.00, YOU CAN NOT USE THE PHONE WITH ANYONE BUT REVOL, YOU CANNOT GET PHONE CALLS INSIDE YOUR HOUSE, OR INSIDE A BUILDING AND IT DOES'T EVEN TAKE MESSAGES UNLESS THE PERSON YOU LEAVE A MESSAGE WITH IS OUTSIDE AND TO CONTACT SOMEONE YOU HAVE TO BE OUTSIDE ALSO, BUT DROPPED CALLS STILL HAPPEN. BIGGEST SCAM EVER. TOTAL CHARGE FOR THE PHONE AND ONE MONTHS SERVICE IS 140.00 AND YOU CANNOT RETURN THE PHONE IF YOU HAVE OVER AN HOUR OF MINUTES, WHICH FOOLED US BECAUSE WE USED ALOT OF MINUTES JUST TRYING TO TALK TO *611 TO TRY AND GET HELP. THEY ARE MAKING MONEY LIKE CRAZY WITH UNKNOWING CUSTOMERS. DON'T BE A VICTIM , DON'T DEAL WITH THEM......THEY SUCK IN THE WORST WAY,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,we are out l40.00, wanna join us???????????????????? then don't go there....

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.

i have had revol wireless for over 3 months.my service is very bad i can only travel in certain parts of ohio for free with out having to pay for roaming charges.Also you dont really get reception anywhere so paying 40 dollars a month for difficulties is a waste of money when you can go with boost mobile for just 50 dollars a month for good service and walkie talkie internet and you can travel anywhere in the us for free.i do not recomend revol to anyone.

1
★☆☆☆☆

i have had revol wireless for over 3 months.my service is very bad i can only travel in certain parts of ohio for free with out having to pay for roaming charges.Also you dont really get reception anywhere so paying 40 dollars a month for difficulties is a waste of money when you can go with boost mobile for just 50 dollars a month for good service and walkie talkie internet and you can travel anywhere in the us for free.i do not recomend revol to anyone.

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.

Purchased a 200.00 phone for my young son.Never received rebate.
Phone doesn't hold a charge. Needs charged daily. Not a good safety feature for tyoung kids. Pay bill regularly and we are told no service due to non payment. Child was left stranded with no service when bill was paid.
Old number couldn't be transported as promised by commercial ad.
Poor coverage area. Store employees are only there to sell. They do not know how to handle problems.The employees at the Boardman Ohio store on Rt 224 are rude.You must deal with corporate which is difficult trying to get thru to a live person who can actually help you. With all the phone companys out there SKIP Revol. It was a HUGE mistake.

1
★☆☆☆☆

Purchased a 200.00 phone for my young son.Never received rebate.
Phone doesn't hold a charge. Needs charged daily. Not a good safety feature for tyoung kids. Pay bill regularly and we are told no service due to non payment. Child was left stranded with no service when bill was paid.
Old number couldn't be transported as promised by commercial ad.
Poor coverage area. Store employees are only there to sell. They do not know how to handle problems.The employees at the Boardman Ohio store on Rt 224 are rude.You must deal with corporate which is difficult trying to get thru to a live person who can actually help you. With all the phone companys out there SKIP Revol. It was a HUGE mistake.

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.

Revol customer service sucks!!! If revol wasnt so cheap they would be a bankrupt company! I have never dealt with a company that treats their customers so lousy. This is not a 1 time experience, this has happened several times; I have been a customer for 10 years, since they were northcoast and never have I been happy with their customer service, from the people that answer the phones up to the supervisors, they are careless and rude, period! And for everyone who thinks so highly of revol, wait till you have something go wrong and you have to deal with customer service.

1
★☆☆☆☆

Revol customer service sucks!!! If revol wasnt so cheap they would be a bankrupt company! I have never dealt with a company that treats their customers so lousy. This is not a 1 time experience, this has happened several times; I have been a customer for 10 years, since they were northcoast and never have I been happy with their customer service, from the people that answer the phones up to the supervisors, they are careless and rude, period! And for everyone who thinks so highly of revol, wait till you have something go wrong and you have to deal with customer service.

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I think that revol values its customers, but with such low prices, how much do you think they can give away? And did you hear about the new plans, they are so much cheaper than Boost...$35/month for UNLIMITED NATIONAL plan!

5
★★★★★

I think that revol values its customers, but with such low prices, how much do you think they can give away? And did you hear about the new plans, they are so much cheaper than Boost...$35/month for UNLIMITED NATIONAL plan!

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0 out of 1 people found this review helpful.

.

I switched to BOOST mobile today, I was a loyal customer of Revol for 10 years I started my service when it was criket and remained loyal to Revol when they bought criket. I paid my bill on time and NEVER had a service interuption all 10 of those years. I wanted to upgrade my phone so I called customer service and asked them If they would be willing to offer me a discount on a phone. They said they would give me a $25.00 discount, I was confused because this passed January they offfered me a $80.00 discount that I never took advantage of. I waited 30 minutes to talk to a supervisor who was rude and cold. So I asked could I talk to someone else in charge, he said he would have someone call me in a hour It never happened. I called and waited on hold another 30 minutes just to talk to another rude supervisor who quickly told me she wasnt offering me any type of discount. I asked her to explain why I was getting such a low discount she told me that the system determines what type of discount I recieved. I told her that I would not be continuing service with them and I went and bought the unlimited plan from boost mobile. I feel very unappreciated as a customer and as though my business wasnt valued. I told my best friend who I referred to Revol what happend so she and her mother are going to BOOST as well. I refuse to give my money to a company who didnt value me as a customer. Lets do the math 10 years 10x12=120 120x55.00=$6600 of my dollars I will givin to BOOST now.

1
★☆☆☆☆

I switched to BOOST mobile today, I was a loyal customer of Revol for 10 years I started my service when it was criket and remained loyal to Revol when they bought criket. I paid my bill on time and NEVER had a service interuption all 10 of those years. I wanted to upgrade my phone so I called customer service and asked them If they would be willing to offer me a discount on a phone. They said they would give me a $25.00 discount, I was confused because this passed January they offfered me a $80.00 discount that I never took advantage of. I waited 30 minutes to talk to a supervisor who was rude and cold. So I asked could I talk to someone else in charge, he said he would have someone call me in a hour It never happened. I called and waited on hold another 30 minutes just to talk to another rude supervisor who quickly told me she wasnt offering me any type of discount. I asked her to explain why I was getting such a low discount she told me that the system determines what type of discount I recieved. I told her that I would not be continuing service with them and I went and bought the unlimited plan from boost mobile. I feel very unappreciated as a customer and as though my business wasnt valued. I told my best friend who I referred to Revol what happend so she and her mother are going to BOOST as well. I refuse to give my money to a company who didnt value me as a customer. Lets do the math 10 years 10x12=120 120x55.00=$6600 of my dollars I will givin to BOOST now.

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.

I pay the same every single month. I love it. I have text messaging, picture mail, nationwide calling all included. Beats my old verizon phone by a lng shot.

5
★★★★★

I pay the same every single month. I love it. I have text messaging, picture mail, nationwide calling all included. Beats my old verizon phone by a lng shot.

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.

When you use the Revol wireless service plan you get unlimited minutes and you can make calls anywhere within the continental US 24/7. You can also send unlimited text messages and picture mail 24/7. The cost for this plan is only $47.00 per month plus tax. They have several new stores in Ohio. I really like their service so far. There is also an 800 number which is: 1-800-REVOLHQ or you can visit their web site for further information.

4
★★★★☆

When you use the Revol wireless service plan you get unlimited minutes and you can make calls anywhere within the continental US 24/7. You can also send unlimited text messages and picture mail 24/7. The cost for this plan is only $47.00 per month plus tax. They have several new stores in Ohio. I really like their service so far. There is also an 800 number which is: 1-800-REVOLHQ or you can visit their web site for further information.

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