Papa John's Pizza

★★☆☆☆
Better Ingredients. Better Pizza. Papa John's.
  • 5114 Balcones Woods Dr STE 310 Ste 310

    Austin, TX 78759

    Map & Directions

About Papa John's Pizza

Hours
Mon-Sun: 10am-9:25pm

Food

Food
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2.0 1
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There was a distinct 'bad vibe' when I walked into that store to do a pick-up of my large Italian sausage. This brought me down and made me feel unwelcome from the start. The guy at the counter seemed hestitant about helping me and possibly a pleeb at the store. He took my credit card, had me sign and then, for some strange sense of job priorities, he decides stop with my transaction and started to help the next guy who walked in the meantime. So, I sat there and watched as the other guy paid, got his pizza, and left. When I got mine, which was sitting on the shelf the entire time I was there, it was wrong. And the bill he gave me to sign was was wrong. He voided my credit card as he yelled back at someone else for instructions on how to do this. I re-paid for my order, this time in cash. After he confirmed with an associate that the change back from a $20 is, in fact, $8.10 on a $11.90 purchase, I got my pizza, which as you might well have anticipated was now cold (yuk). And, the Italian sausage droplets on the pizza could have been counted on two hands by a 3-year old. God help these employees of companies that are not well trained, well paid and are not happy ('bad vibe'). God help the American companies that have to deal with a workforce that can't count. And finally, help the customers that are too stupid by coming back to these stores and expecting something different.

1
★★☆☆☆

There was a distinct 'bad vibe' when I walked into that store to do a pick-up of my large Italian sausage. This brought me down and made me feel unwelcome from the start. The guy at the counter seemed hestitant about helping me and possibly a pleeb at the store. He took my credit card, had me sign and then, for some strange sense of job priorities, he decides stop with my transaction and started to help the next guy who walked in the meantime. So, I sat there and watched as the other guy paid, got his pizza, and left. When I got mine, which was sitting on the shelf the entire time I was there, it was wrong. And the bill he gave me to sign was was wrong. He voided my credit card as he yelled back at someone else for instructions on how to do this. I re-paid for my order, this time in cash. After he confirmed with an associate that the change back from a $20 is, in fact, $8.10 on a $11.90 purchase, I got my pizza, which as you might well have anticipated was now cold (yuk). And, the Italian sausage droplets on the pizza could have been counted on two hands by a 3-year old. God help these employees of companies that are not well trained, well paid and are not happy ('bad vibe'). God help the American companies that have to deal with a workforce that can't count. And finally, help the customers that are too stupid by coming back to these stores and expecting something different.

Pros: convenient location

Cons: bad feel to the place

Message from Papa John's Pizza

Better Ingredients. Better Pizza.

More about Papa John's Pizza

Pizza, Wings, Chickenstrips, Cheesesticks, Order Pizza Online, Cinnapie, Pizza Delivery & Carryout

 

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