Deer Valley Homebuilders Inc

★★☆☆☆
33.9879 -87.9172
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205-468-8400

205 Carriage St

Guin, AL

35563

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About Deer Valley Homebuilders Inc

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Reviews 1 - 4 of 4.
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We purchased a 2011 Deer Valley and had it custom built. It arrived mid-July2011 and the heatpump didn't arrived until almost mid-Sept. We started moving in the house in Nov. We have had constant leaks(our water bill has been awful) to the point our last water bill showed a use of over 20 thousand gals of water. There is a GFI problem. The hole for the dryer so far out that our dryer would have been sitting in front of the return air. The commode in bath 3 was moving when getting up. We have had mold as a result of the leaks, which included a dishwasher leak.
It is mid March 2012 and we have no a/c as there's a hole in the coil and we don't know when the part will arrive. The a/c ran for two hours last week to move the temp. down ONE degree. The same thing was going on with the heating. My daughter was here and slept at the end of the house where the heat pump is located and she told me in the A.M. that the unit ran all night. We have had terrible utility bills as a result of a "lemon". We have a Homes of Merit on the property for over 5 years as a second home while living out of state and it's over 20 years old and we never had these kind of problems and I haven't listed all of them. Deer Valley has sent people to work on the problems, but they can't fix bad plumbing which we think should be replaced. Problems are such we can't get to the point of cracks,etc. The house is beautiful, but we have invested so much money in what was to be our dream retirement home that we are sick. My husband's health is such that we didn't think we could take on a site built home.I can't believe the stress would have been worse than this. If this were a car I think it would fall under the "Lemon Law".

2
★★☆☆☆

We purchased a 2011 Deer Valley and had it custom built. It arrived mid-July2011 and the heatpump didn't arrived until almost mid-Sept. We started moving in the house in Nov. We have had constant leaks(our water bill has been awful) to the point our last water bill showed a use of over 20 thousand gals of water. There is a GFI problem. The hole for the dryer so far out that our dryer would have been sitting in front of the return air. The commode in bath 3 was moving when getting up. We have had mold as a result of the leaks, which included a dishwasher leak.
It is mid March 2012 and we have no a/c as there's a hole in the coil and we don't know when the part will arrive. The a/c ran for two hours last week to move the temp. down ONE degree. The same thing was going on with the heating. My daughter was here and slept at the end of the house where the heat pump is located and she told me in the A.M. that the unit ran all night. We have had terrible utility bills as a result of a "lemon". We have a Homes of Merit on the property for over 5 years as a second home while living out of state and it's over 20 years old and we never had these kind of problems and I haven't listed all of them. Deer Valley has sent people to work on the problems, but they can't fix bad plumbing which we think should be replaced. Problems are such we can't get to the point of cracks,etc. The house is beautiful, but we have invested so much money in what was to be our dream retirement home that we are sick. My husband's health is such that we didn't think we could take on a site built home.I can't believe the stress would have been worse than this. If this were a car I think it would fall under the "Lemon Law".

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We purchased the Brewton in Spring 2009 and received it June 30, 2009. There were issues, as is the case with all homes, but the delivery/setup went fairly well. The trouble began when Deer Valley began the interior work of connecting the 2 sections and repairing the damage from delivery. (sheetrock cracks, multiple blow-outs caused damage to the insulation under the home, etc)
The 2 guys that performed the work had insufficient tools, knowledge, or experience and totally "screwed" the job. They weren't even Deer Valley employees...they were a private contractor who was working for a guy who was performing work for Deer Valley. They pieced together molding that should have been 1 piece. They hid problems that should have been repaired. (Screw coming through kitchen counter was puttied over)
Finally, after enough complaints, Deer Valley sent out 2 guys in a Deer Valley truck with a big enclosed trailer with the right tools and knowledge and had to re-do all the screw-ups previously done.
After living in the home for 1 year, there have been a few items worth mentioning. The natural gas hot water pilot light blows out constantly. Then, when re-lit, as it heats up...it leaks. I had a plumber tell me it's a cracked glass liner and the heater needs to be replaced. Deer Valley has given me the runaround and has never came through with any help. Even better is the hot water heater has a warranty, but requires proof of purchase to file for replacement. BE ADVISED: You do not get any proof of purchase for any of the appliances with your Deer Valley home. (Central Air & heat, refrigerator, stove...nothing!)

If I had the chance to do it again, I would seriously re-think getting a modular home at all. They are cheaper for a reason. Construction quality is very low. The delivery causes all kinds of problems that are still popping up.

The dealer I purchased through is no help at all in helping get service.

If you do decide to buy from Deer Valley...hold on to that last payment. Do not release those funds, even if they say they will come back next week and take care of the few remaining items...hold that last draw until all is good! Once the payment is released, you lose all control. I learned this the hard way!

1
★☆☆☆☆

We purchased the Brewton in Spring 2009 and received it June 30, 2009. There were issues, as is the case with all homes, but the delivery/setup went fairly well. The trouble began when Deer Valley began the interior work of connecting the 2 sections and repairing the damage from delivery. (sheetrock cracks, multiple blow-outs caused damage to the insulation under the home, etc)
The 2 guys that performed the work had insufficient tools, knowledge, or experience and totally "screwed" the job. They weren't even Deer Valley employees...they were a private contractor who was working for a guy who was performing work for Deer Valley. They pieced together molding that should have been 1 piece. They hid problems that should have been repaired. (Screw coming through kitchen counter was puttied over)
Finally, after enough complaints, Deer Valley sent out 2 guys in a Deer Valley truck with a big enclosed trailer with the right tools and knowledge and had to re-do all the screw-ups previously done.
After living in the home for 1 year, there have been a few items worth mentioning. The natural gas hot water pilot light blows out constantly. Then, when re-lit, as it heats up...it leaks. I had a plumber tell me it's a cracked glass liner and the heater needs to be replaced. Deer Valley has given me the runaround and has never came through with any help. Even better is the hot water heater has a warranty, but requires proof of purchase to file for replacement. BE ADVISED: You do not get any proof of purchase for any of the appliances with your Deer Valley home. (Central Air & heat, refrigerator, stove...nothing!)

If I had the chance to do it again, I would seriously re-think getting a modular home at all. They are cheaper for a reason. Construction quality is very low. The delivery causes all kinds of problems that are still popping up.

The dealer I purchased through is no help at all in helping get service.

If you do decide to buy from Deer Valley...hold on to that last payment. Do not release those funds, even if they say they will come back next week and take care of the few remaining items...hold that last draw until all is good! Once the payment is released, you lose all control. I learned this the hard way!

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I recently purchased a home in Nov. 2009 the Arbor View, based on the quality that I saw in the model home, the issues I have have been small but none the less I feel there shoud not be any issues since this home was built in a control clilmate and by a model that they built all the time. Alot of my light fixtures had paint on them and the door open to the wrong side in the utility room, the floor in the master bed room squeaks when you walk across it and the front door had a chip in it, it has been about 2 weeks since I have moved in, but I notice that the heat doesn't stay as well in my home as it did the model, I really feel that they put their best foot forward when building the model home and skip corners when fielding a customer order for a home.

3
★★★☆☆

I recently purchased a home in Nov. 2009 the Arbor View, based on the quality that I saw in the model home, the issues I have have been small but none the less I feel there shoud not be any issues since this home was built in a control clilmate and by a model that they built all the time. Alot of my light fixtures had paint on them and the door open to the wrong side in the utility room, the floor in the master bed room squeaks when you walk across it and the front door had a chip in it, it has been about 2 weeks since I have moved in, but I notice that the heat doesn't stay as well in my home as it did the model, I really feel that they put their best foot forward when building the model home and skip corners when fielding a customer order for a home.

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We bought a double-wide Deer Valley home in Spring 2007 because the homes seemed very well built. When the house arrived, we weren't allowed to go into it. We waited 6 weeks before we were able to even walk inside the door. We finally discovered that the two sides didn't match up. It was put together anyway before we knew what had happened. Deer Valley never intended for us to find out that information. In only a few months, sharp ridges were forming under the tile and carpet. Crews were sent several times after numerous complaints. It took forever for them to respond to any of the complaints. One of the crews arrived one week after their scheduled date with not even a phone call to let us know that they would not be here. None of the crews really knew how to solve the floor problems. They used grinders, saws, etc. in an attempt to fix the floor. It has been over a year now and the floors don't have the sharp ridges anymore but they are wavy. We also discovered in May that the walls are warped or wavy. The dealer that sold us the house has been trying to get in touch with Deer Valley to try to settle the problems, but according to our dealer reprentative, Deer Valley personnel will no longer return his calls.

1
★☆☆☆☆

We bought a double-wide Deer Valley home in Spring 2007 because the homes seemed very well built. When the house arrived, we weren't allowed to go into it. We waited 6 weeks before we were able to even walk inside the door. We finally discovered that the two sides didn't match up. It was put together anyway before we knew what had happened. Deer Valley never intended for us to find out that information. In only a few months, sharp ridges were forming under the tile and carpet. Crews were sent several times after numerous complaints. It took forever for them to respond to any of the complaints. One of the crews arrived one week after their scheduled date with not even a phone call to let us know that they would not be here. None of the crews really knew how to solve the floor problems. They used grinders, saws, etc. in an attempt to fix the floor. It has been over a year now and the floors don't have the sharp ridges anymore but they are wavy. We also discovered in May that the walls are warped or wavy. The dealer that sold us the house has been trying to get in touch with Deer Valley to try to settle the problems, but according to our dealer reprentative, Deer Valley personnel will no longer return his calls.

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