Ginger Bay Cafe

★☆☆☆☆

About Ginger Bay Cafe

Categories

Food

Food
More choices in Atlanta:
Resultset_next

Cafe Lapin

2341 - C Peachtree Rd NE Atlanta, GA

Resultset_next

Hot Cafe

5286 Riverdale Rd Atlanta, GA

1.0 1
Hi! Sign in to let us know how Ginger Bay Cafe was?
Write a Review
.

Per the website: Enjoy the taste of Jamaica without leaving your hometown at Ginger Bay Cafe in the heart of downtown Atlanta, Georgia. Our Jamaican restaurant serves delicious Caribbean food. Everything is made to order for you from the freshest ingredients. Stop by for a taste of the tropics today!

Set - Up - Excellent
Food - Excellent
Timeliness - Very poor
Customer Service- Very poor

The description is what grabbed my attention. So much so, I decided to go with a friend to have dinner before catching a movie. The inside of this place is awesome! The decor, the music even the aroma really impressed my guest and I. We noticed that we were the only patrons upon entering the restaurant. We sat down and ordered our meal which consisted of an appetizer, 2 drinks and 2 entrees. We sat and listened to the music while we waited on our drinks and appetizer... We sat, and sat, and sat and sat.... Well, I finally decided to ask the waiter what was taking so long. The waiter said that the cook had to run to the store to collect some more ingredients, this was told to us 20 minutes after the fact and only when I inquired. About 5 minutes later we received our drinks but still not food. About 10 minutes later we finally received the appetizer BUT is was not the appetizer that we requested. We decided to just keep it since it took so long to get. We just couldn't believe that it took this long to get just the appetizer and drinks especially when we were the only ones in the restaurant. I would say about 15 minutes after that we finally received the entrees. We saw the waiter more while we ate then when we were trying to figure out where our meal was. After we finished our meal the waiter asked if we would like dessert... We said no (real quick) and requested the check. The check came within a record 2 minutes. We were charged full price for our meal and given an apology for the wait. We also missed the movie.

PROS: The reggae music adds a very nice vibe.
CONS: The staff needs to communicate to the customers if there is an issue.

1
★☆☆☆☆

Per the website: Enjoy the taste of Jamaica without leaving your hometown at Ginger Bay Cafe in the heart of downtown Atlanta, Georgia. Our Jamaican restaurant serves delicious Caribbean food. Everything is made to order for you from the freshest ingredients. Stop by for a taste of the tropics today!

Set - Up - Excellent
Food - Excellent
Timeliness - Very poor
Customer Service- Very poor

The description is what grabbed my attention. So much so, I decided to go with a friend to have dinner before catching a movie. The inside of this place is awesome! The decor, the music even the aroma really impressed my guest and I. We noticed that we were the only patrons upon entering the restaurant. We sat down and ordered our meal which consisted of an appetizer, 2 drinks and 2 entrees. We sat and listened to the music while we waited on our drinks and appetizer... We sat, and sat, and sat and sat.... Well, I finally decided to ask the waiter what was taking so long. The waiter said that the cook had to run to the store to collect some more ingredients, this was told to us 20 minutes after the fact and only when I inquired. About 5 minutes later we received our drinks but still not food. About 10 minutes later we finally received the appetizer BUT is was not the appetizer that we requested. We decided to just keep it since it took so long to get. We just couldn't believe that it took this long to get just the appetizer and drinks especially when we were the only ones in the restaurant. I would say about 15 minutes after that we finally received the entrees. We saw the waiter more while we ate then when we were trying to figure out where our meal was. After we finished our meal the waiter asked if we would like dessert... We said no (real quick) and requested the check. The check came within a record 2 minutes. We were charged full price for our meal and given an apology for the wait. We also missed the movie.

PROS: The reggae music adds a very nice vibe.
CONS: The staff needs to communicate to the customers if there is an issue.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Ginger Bay Cafe, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review