Carolina Auto Experts

★★★★☆
  • 404 S Main St

    Clover, SC 29710

    Map & Directions
  • 803-222-1131

About Carolina Auto Experts

Hours
Mon-Thu 8am-5pm

Automotive

Automotive
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I was told exactly what was wrong with my car and what had to be done. I will be returning for any following repairs! I really felt good about having work done there.

5
★★★★★

I was told exactly what was wrong with my car and what had to be done. I will be returning for any following repairs! I really felt good about having work done there.

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1 out of 1 people found this review helpful.

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both reviews are from the same person who brought the car in with the trans in the trunk of the car that someone else removed and damaged the trans case trying to remove and take apart the trans and i never offer any kind of financing she was mad because her check was declined through my check machine and had to go to the bank and get cash.I give qoutes up front and give a 1 year warranty with all repairs in fact the same customer came back and had me do more work on her car but that this page was just brought to my attenion and the customer who wrote those complaint is not welcome back

5
★★★★★

both reviews are from the same person who brought the car in with the trans in the trunk of the car that someone else removed and damaged the trans case trying to remove and take apart the trans and i never offer any kind of financing she was mad because her check was declined through my check machine and had to go to the bank and get cash.I give qoutes up front and give a 1 year warranty with all repairs in fact the same customer came back and had me do more work on her car but that this page was just brought to my attenion and the customer who wrote those complaint is not welcome back

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I cannot stress highly enough, do not - and I repeat - DO NOT take your car here to have any kind of repairs done unless you are willing to go a few weeks without a car when its promised to be done for you within a few days. Let me tell you my recent experience with them... I took my car here to have the transmission fixed. Originally, I was told it would take 4 days because of parts that had to be ordered. When I called back, I was told that no - it would take about another week because the parts hadn't been delivered to them yet. So then I call back after the week had passed - and AGAIN I was told that it would take about another week because even though the parts had come in a few days beforehand, they just haven't started on my car yet. By now, I was pretty upset. So after getting into it with the guy, I calmly let him know that if my car wasn't fixed by that Saturday morning, I would be talking to a lawyer about them to see what I could do. Needless to say, my car was fixed by then. When I went to pick up my car not only was there dirty feet prints on my floor mats that weren't there before, but the outside had somehow become dirty, and to top it all off - the price to fix the car was over 200 dollars more than he quoted me at the beginning! I had also been told that Saturnday morning that they had a finance plan that I could use - but he had neglected to tell me that its with a seperate company who was not open on Saturdays... So I had to find someone who could loan me the money within the next hour and get it to me before I could leave with my car and hope they made it there on time before they closed, and then "take it up with the finance company the following Monday." So as you can tell by my experience, this place is horrible. They don't have the work done within the time promised, they "jerk" you around with quite a few different things, they don't take care of your car, the final price is ridiculous, and the guy neglects to tell you alot of things.

1
★☆☆☆☆

I cannot stress highly enough, do not - and I repeat - DO NOT take your car here to have any kind of repairs done unless you are willing to go a few weeks without a car when its promised to be done for you within a few days. Let me tell you my recent experience with them... I took my car here to have the transmission fixed. Originally, I was told it would take 4 days because of parts that had to be ordered. When I called back, I was told that no - it would take about another week because the parts hadn't been delivered to them yet. So then I call back after the week had passed - and AGAIN I was told that it would take about another week because even though the parts had come in a few days beforehand, they just haven't started on my car yet. By now, I was pretty upset. So after getting into it with the guy, I calmly let him know that if my car wasn't fixed by that Saturday morning, I would be talking to a lawyer about them to see what I could do. Needless to say, my car was fixed by then. When I went to pick up my car not only was there dirty feet prints on my floor mats that weren't there before, but the outside had somehow become dirty, and to top it all off - the price to fix the car was over 200 dollars more than he quoted me at the beginning! I had also been told that Saturnday morning that they had a finance plan that I could use - but he had neglected to tell me that its with a seperate company who was not open on Saturdays... So I had to find someone who could loan me the money within the next hour and get it to me before I could leave with my car and hope they made it there on time before they closed, and then "take it up with the finance company the following Monday." So as you can tell by my experience, this place is horrible. They don't have the work done within the time promised, they "jerk" you around with quite a few different things, they don't take care of your car, the final price is ridiculous, and the guy neglects to tell you alot of things.

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