Import Autowerks

★★☆☆☆
  • 1823 E Millbrook Rd Ste 106

    Raleigh, NC 27609

    Map & Directions
  • 919-871-5850

About Import Autowerks

Hours
Hours of Operation: Monday�Friday ; 8:00 a.m.�6:30 p.m.

Automotive

Automotive
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We have been going to Import Autowerks for years.\r
He does great work at very reasonable prices.\r
We have 3 VW/Audi vehicles.\r
If you let Chris know when you are hoping to get the vehicle back, he will let you know if he can accommodate

3
★★★★★

We have been going to Import Autowerks for years.\r
He does great work at very reasonable prices.\r
We have 3 VW/Audi vehicles.\r
If you let Chris know when you are hoping to get the vehicle back, he will let you know if he can accommodate

.

Chris the mechanic is really a nice guy, but service at Import Autowerks really sucks. Left my car there on a Wednesday morning for a few things to be looked at. I heard nothing from the shop til I called on Friday and was told they had not got to it yet. I got a called on Tuesday and was given a $770 estimated that I agreed to. I was promised my car would be ready on Wednesday (1 week later) Chris forgot to order a part so my car would not be ready til Thursday. No one called me to tell me the car was ready. I call Friday morning and was told come pick it up. Not only was my car not ready but what was supposed to be fixed didn't get fixed. So I had to wait another 2 hours for Chris to complete some of what he didn't do while he had my car for 9 days. Chris test drove my car and didn't notice that it didn't have any power. Not only will I never go here again I'm having the $782.40 that I paid reversed back to my account since the car never got me back home from work that night. This shop really sucks. Sorry Chris just telling the truth.

0
★☆☆☆☆

Chris the mechanic is really a nice guy, but service at Import Autowerks really sucks. Left my car there on a Wednesday morning for a few things to be looked at. I heard nothing from the shop til I called on Friday and was told they had not got to it yet. I got a called on Tuesday and was given a $770 estimated that I agreed to. I was promised my car would be ready on Wednesday (1 week later) Chris forgot to order a part so my car would not be ready til Thursday. No one called me to tell me the car was ready. I call Friday morning and was told come pick it up. Not only was my car not ready but what was supposed to be fixed didn't get fixed. So I had to wait another 2 hours for Chris to complete some of what he didn't do while he had my car for 9 days. Chris test drove my car and didn't notice that it didn't have any power. Not only will I never go here again I'm having the $782.40 that I paid reversed back to my account since the car never got me back home from work that night. This shop really sucks. Sorry Chris just telling the truth.

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I dropped off my car for a simple check engine light and they had my car for a full week and never called me back to let me know what was wrong with it. I called after the 3rd day and they said they were "pulling it in right now", the 4th day they said the same thing. After day 6 I told him I was just going to come pick up the car. I mean, if it takes them that long to just LOOK at the car, how much longer would it take for them to actually fix it? Bad communication, poor service. I would NOT reccomend them to anyone.

1
★☆☆☆☆

I dropped off my car for a simple check engine light and they had my car for a full week and never called me back to let me know what was wrong with it. I called after the 3rd day and they said they were "pulling it in right now", the 4th day they said the same thing. After day 6 I told him I was just going to come pick up the car. I mean, if it takes them that long to just LOOK at the car, how much longer would it take for them to actually fix it? Bad communication, poor service. I would NOT reccomend them to anyone.

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I could not be any unhappier. Had them fix something, cost me a bundle, three months later the same thing goes wrong and they want to charge me the same price. I don't think so. \r
On top of that, you get treated like hey...we have the business and don't really care if you leave your car here or not.

0
★☆☆☆☆

I could not be any unhappier. Had them fix something, cost me a bundle, three months later the same thing goes wrong and they want to charge me the same price. I don't think so. \r
On top of that, you get treated like hey...we have the business and don't really care if you leave your car here or not.

Cons: service, price

 

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