Ritzy's Restaurant Dfw

★★☆☆☆
  • 2225 E Grapevine Mills Cir

    Grapevine, TX 76051

    Map & Directions
  • 972-691-1113

About Ritzy's Restaurant Dfw

Categories
Hours
Mon. - Thu., Sun. 11am - 9pm;Fri. - Sat. 11am - 10pm

Education

Education
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2.0 3
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.

I was met by a very rude cashier while placing my order. Her service and attitude were so poor that I felt compelled to voice my displeasure to her. She didn't receive my criticism very well and after a brief exchange she asked me if I'd prefer a refund so I could go eat elsewhere. I gladly accepted her offer.

I have received rude service from cashiers at fast-food restaurants before, however she was clearly dressed like the manager, so I asked for her name. She rather proudly replied, "Diedra and I am the owner." I was shocked that someone with something to financially gain from its customers would act in the manner she did.

Bottom-line if your thinking of trying this place for the first time, don't do it because the OWNER (Diedra) of all people doesn't like a hint of indecision when ordering.

0
★☆☆☆☆

I was met by a very rude cashier while placing my order. Her service and attitude were so poor that I felt compelled to voice my displeasure to her. She didn't receive my criticism very well and after a brief exchange she asked me if I'd prefer a refund so I could go eat elsewhere. I gladly accepted her offer.

I have received rude service from cashiers at fast-food restaurants before, however she was clearly dressed like the manager, so I asked for her name. She rather proudly replied, "Diedra and I am the owner." I was shocked that someone with something to financially gain from its customers would act in the manner she did.

Bottom-line if your thinking of trying this place for the first time, don't do it because the OWNER (Diedra) of all people doesn't like a hint of indecision when ordering.

Pros: None

Cons: Terrible service, rude owner

.

I got food poising from the salad. The salad looked great but it packed a terrible side effect. Most of my family was sick because we all had some of the salad but I ate more so I felt the worse.

1
★☆☆☆☆

I got food poising from the salad. The salad looked great but it packed a terrible side effect. Most of my family was sick because we all had some of the salad but I ate more so I felt the worse.

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.

Probably one of the best burgers I have had in a long time. Their fries are great too. Nice, clean, friendly atmosphere. They have fresh salads and homemade ice cream.

4
★★★★☆

Probably one of the best burgers I have had in a long time. Their fries are great too. Nice, clean, friendly atmosphere. They have fresh salads and homemade ice cream.

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