Lone Star Floors

★★★★☆
  • 11740 Jollyville Rd

    Austin, TX 78759

    Map & Directions
  • 512-335-7262

Home & Garden

Home & Garden
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4.0 5
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A water leak destroyed 1200 square feet of our floor downstairs and we had to get new floors. The thought of construction, insurance companies, picking the right materials and the right people for the job was unexpected and overwhelming. \nBill McGavern was wonderful to work with as was his crew!!!! I spent 4 months debating tile and floor and he couldn't be more wonderful and patient. I'm not an easy client. The workers were great and we enjoyed seeing them everyday. They made a difficult situation very easy and the work is STUNNING! Worth every penny. We are thrilled!\nThank you Lone Star Floors!

2
★★★★★

A water leak destroyed 1200 square feet of our floor downstairs and we had to get new floors. The thought of construction, insurance companies, picking the right materials and the right people for the job was unexpected and overwhelming. \nBill McGavern was wonderful to work with as was his crew!!!! I spent 4 months debating tile and floor and he couldn't be more wonderful and patient. I'm not an easy client. The workers were great and we enjoyed seeing them everyday. They made a difficult situation very easy and the work is STUNNING! Worth every penny. We are thrilled!\nThank you Lone Star Floors!

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Most contractors we have dealt with in the past have over promised and under delivered. Bill with Lone Star was the complete opposite. Everything he told us was dead on, and there were even a couple small items we had forgotten, and he took care of them without question. We highly recommend anyone looking for flooring or remodel for that matter, give them a call.

2
★★★★★

Most contractors we have dealt with in the past have over promised and under delivered. Bill with Lone Star was the complete opposite. Everything he told us was dead on, and there were even a couple small items we had forgotten, and he took care of them without question. We highly recommend anyone looking for flooring or remodel for that matter, give them a call.

Pros: knowledgable, reasonable prices, overdelivered 110%

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We had looked at several floor places. We just kept getting a run around. At Lone Star, we were quickly told what the bottom line was going to be, and then it turned out to be what we were told. \nWe were so pleased with the job they did on our rental property, we got Bill to do our home as well. It's better when you can deal directly with an owner.

2
★★★★★

We had looked at several floor places. We just kept getting a run around. At Lone Star, we were quickly told what the bottom line was going to be, and then it turned out to be what we were told. \nWe were so pleased with the job they did on our rental property, we got Bill to do our home as well. It's better when you can deal directly with an owner.

Pros: Price, service, honesty

Cons: Only one location

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My folks had a bathroom done over by these folks. It looks great! Now I am thinking about calling for my kitchen.

4
★★★★☆

My folks had a bathroom done over by these folks. It looks great! Now I am thinking about calling for my kitchen.

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You're better off getting your carpet or tile from one of the distributors off Burnet Rd and using an independent contractor to do the job. \r\n\r\nLonestar doesnt do anything other than be a middle man...and tthey do a horrible job of that. Customer service is a completely absent concept. They didnt stick to the schedule and took no responsibility for the delays; they broke our stuff while moving it to put down the flooring and denied responsibility; the owner basically has no manners and everyone conversation with him eventually ends up with him speaking extremely loudly and making a bunch of excuses.\r\n\r\nAVOID AT ALL COSTS and you'll save yourself time and $$.

0
★☆☆☆☆

You're better off getting your carpet or tile from one of the distributors off Burnet Rd and using an independent contractor to do the job. \r\n\r\nLonestar doesnt do anything other than be a middle man...and tthey do a horrible job of that. Customer service is a completely absent concept. They didnt stick to the schedule and took no responsibility for the delays; they broke our stuff while moving it to put down the flooring and denied responsibility; the owner basically has no manners and everyone conversation with him eventually ends up with him speaking extremely loudly and making a bunch of excuses.\r\n\r\nAVOID AT ALL COSTS and you'll save yourself time and $$.

Cons: Horrible attitude; un-professional;

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