Shear Bliss

★★★☆☆
Contact Shear Bliss Salon for expert service in the Orlando area.
  • 1125 Townpark Ave Ste 1031

    Lake Mary, FL 32746

    Map & Directions
  • 407-936-2547

Personal Services

Personal Services
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I gave SB 3 shots. The first girl was great (although tried to sell me every thing under the sun) but she left a few weeks later. The second time I went in for a trim and it turned into a brand new cut I didn't want. I didn't have time to have her fix it because she spent so much time talking to her daughter on her cell, texting and playing with her iPad. The final stylist was supposed to give me soft highlights. They turned shock white and and within days broke off at the scalp. Lovely. This place is a factory. Way too many stylists for management to know what's going on. You are better off in a strip mall salon!

1
★☆☆☆☆

I gave SB 3 shots. The first girl was great (although tried to sell me every thing under the sun) but she left a few weeks later. The second time I went in for a trim and it turned into a brand new cut I didn't want. I didn't have time to have her fix it because she spent so much time talking to her daughter on her cell, texting and playing with her iPad. The final stylist was supposed to give me soft highlights. They turned shock white and and within days broke off at the scalp. Lovely. This place is a factory. Way too many stylists for management to know what's going on. You are better off in a strip mall salon!

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This salon is a customer service mess. My first facial appointment, scheduled with HEATHER at SHEAR BLISS was canceled the day before (by Heather). This appointment was rescheduled for today (4/30) at 11am. After I checked in with the front desk, I proceeded to sit in the waiting area for 40 minutes. When I finally shared with the front desk that I needed to leave, 40 minutes is an unacceptable time to wait, the young lady asked if I had checked in with her when I arrived. She obviously did not remember me at all nor did she notice that I had been sitting in the Shear Bliss waiting area for more than 40 minutes. She then searched the computer and seemed confused. Apparently, my second appointment was also canceled. Not only did not I not receive a call from Shear Bliss regarding this second cancellation, but the young lady at the front desk did not even pay enough attention to check me when I arrived to discover that I did not have an appointment at all. I do not recommend HEATHER at SHEAR BLISS who obviously cannot keep her appointments and, quite frankly, after the atrocious customer service I received, I do not recommend SHEAR BLISS, either. There are too many other salons and spas in Central Florida to waste another 40 minutes of my life at this one.

0
★☆☆☆☆

This salon is a customer service mess. My first facial appointment, scheduled with HEATHER at SHEAR BLISS was canceled the day before (by Heather). This appointment was rescheduled for today (4/30) at 11am. After I checked in with the front desk, I proceeded to sit in the waiting area for 40 minutes. When I finally shared with the front desk that I needed to leave, 40 minutes is an unacceptable time to wait, the young lady asked if I had checked in with her when I arrived. She obviously did not remember me at all nor did she notice that I had been sitting in the Shear Bliss waiting area for more than 40 minutes. She then searched the computer and seemed confused. Apparently, my second appointment was also canceled. Not only did not I not receive a call from Shear Bliss regarding this second cancellation, but the young lady at the front desk did not even pay enough attention to check me when I arrived to discover that I did not have an appointment at all. I do not recommend HEATHER at SHEAR BLISS who obviously cannot keep her appointments and, quite frankly, after the atrocious customer service I received, I do not recommend SHEAR BLISS, either. There are too many other salons and spas in Central Florida to waste another 40 minutes of my life at this one.

.

This salon is a customer service mess. My first facial appointment, scheduled with HEATHER at SHEAR BLISS was canceled the day before (by Heather). This appointment was rescheduled for today (4/30) at 11am. After I checked in with the front desk, I proceeded to sit in the waiting area for 40 minutes. When I finally shared with the front desk that I needed to leave, 40 minutes is an unacceptable time to wait, the young lady asked if I had checked in with her when I arrived. She obviously did not remember me at all nor did she notice that I had been sitting in the Shear Bliss waiting area for more than 40 minutes. She then searched the computer and seemed confused. Apparently, my second appointment was also canceled. Not only did not I not receive a call from Shear Bliss regarding this second cancellation, but the young lady at the front desk did not even pay enough attention to check me when I arrived to discover that I did not have an appointment at all. I do not recommend HEATHER at SHEAR BLISS who obviously cannot keep her appointments and, quite frankly, after the atrocious customer service I received, I do not recommend SHEAR BLISS, either. There are too many other salons and spas in Central Florida to waste another 40 minutes of my life at this one.

0
★☆☆☆☆

This salon is a customer service mess. My first facial appointment, scheduled with HEATHER at SHEAR BLISS was canceled the day before (by Heather). This appointment was rescheduled for today (4/30) at 11am. After I checked in with the front desk, I proceeded to sit in the waiting area for 40 minutes. When I finally shared with the front desk that I needed to leave, 40 minutes is an unacceptable time to wait, the young lady asked if I had checked in with her when I arrived. She obviously did not remember me at all nor did she notice that I had been sitting in the Shear Bliss waiting area for more than 40 minutes. She then searched the computer and seemed confused. Apparently, my second appointment was also canceled. Not only did not I not receive a call from Shear Bliss regarding this second cancellation, but the young lady at the front desk did not even pay enough attention to check me when I arrived to discover that I did not have an appointment at all. I do not recommend HEATHER at SHEAR BLISS who obviously cannot keep her appointments and, quite frankly, after the atrocious customer service I received, I do not recommend SHEAR BLISS, either. There are too many other salons and spas in Central Florida to waste another 40 minutes of my life at this one.

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Went here for a massage 4/9 and got Ricardo. It was only my second time and he was so amazing. Put me at ease and did a great job. I walked in here with a headache and sore back and walked out feeling completely stress free. He had great music going and explained everything while he was doing it. Afterwards he explained how to take care of myself to prevent any soreness which I never even knew had to be done. If you are a nervous person, please go see him! He is great at what he does and will put you at ease.

5
★★★★★

Went here for a massage 4/9 and got Ricardo. It was only my second time and he was so amazing. Put me at ease and did a great job. I walked in here with a headache and sore back and walked out feeling completely stress free. He had great music going and explained everything while he was doing it. Afterwards he explained how to take care of myself to prevent any soreness which I never even knew had to be done. If you are a nervous person, please go see him! He is great at what he does and will put you at ease.

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Today was my 1st visit to the hair salon in Shear Bliss. Lorelay did an excellent job at cutting my hair, and her price is in line with other stylists in the Lake Mary area. She totally listened to me when I explained the type of cut I wanted. I will be a regular customer and highly recommend her.

5
★★★★★

Today was my 1st visit to the hair salon in Shear Bliss. Lorelay did an excellent job at cutting my hair, and her price is in line with other stylists in the Lake Mary area. She totally listened to me when I explained the type of cut I wanted. I will be a regular customer and highly recommend her.

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Shear Bliss was good but comparable to many others hairdressers. The price of service is outrageous and the atmosphere is average. Overall, I was happy with my hair, but not happy with the price!

3
★★★☆☆

Shear Bliss was good but comparable to many others hairdressers. The price of service is outrageous and the atmosphere is average. Overall, I was happy with my hair, but not happy with the price!

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Business Response:

Joe Lyng, Owner I am happy to hear that you were happy with the overall service and the final outcome of your service. We have 23 hairstylists at the salon and some do charge a little more then others. I always encourage the client and stylist to talk about the price before starting so this type of complaint does not happen but obviously this did not happen with you. If you e-mail me at lyngj40@aol.com I can discuss the situation and try to gain your business back. I have always strived to make Shear Bliss a facility for the local residents to get a good service done for a decent price. So I am concerned about customers feeling they were overcharged. Quite frankly it is hard to give exact pricing on something like hair - with so many variables. To try to help new clients get comfortable we are now offering some specials on our web site www.shearbliss.com. On this site we have some very defined pricing like a womens cut, style, and blow dry for $41.25. This way you can talk to the stylists and ask what the pricing will be for your particular color expectations. Thanks and e-mail me!
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I went to Shear Bliss about a year ago, and although the service was good, I ended up paying more than what I was told I was supposed to pay... I like the salon, but too expensive...

4
★★★★☆

I went to Shear Bliss about a year ago, and although the service was good, I ended up paying more than what I was told I was supposed to pay... I like the salon, but too expensive...

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Business Response:

Joe Lyng, Owner Once again I am glad to hear that you were happy with the service. I am sorry that you feel we were more expensive then you were told. The staff who work the front counter at Shear Bliss are always reluctant to give out pricing over the phone and when we do it is like shooting in the dark. We encourage clients to just stop in and we will get a stylist to give a quote after you discuss what you want and the stylist can analyze the task at hand and then give an accurate price. Our brochures include the words "Starting at" in front of most hair services just because of the many variables. I encourage you to write to me at lyngj40@aol.com so I can better evaluate the situation and do something to assist you in getting to the expectations you have on price. New clients can also book on line and lock in the internet specials which have no variables to adjust for.

Message from Shear Bliss

There are over 40 Professional Service Providers in Shear Bliss to provide you with everything from a fashionable hairstyle to an appointment with a Medical Doctor for Botox. Many of our clients enjoy getting multiple services done at one location by the Service Providers who strive to make each visit enjoyable. The General Manager, Cathy and her staff greet 200 local residents per day to the salon. The 7200 square foot salon is considered North Orlando's largest and most prestigious salon in North Orlando. Our reputation of providing the best service providers expands the ability to provide a great service at a decent price. The salon enjoys a reputation of being a "Working Persons" facility where clients can keep a busy lifestyle, getting what they need done and pampering themselves with a special service every now and then. New clients can find 25% discounts on the www.shearbliss.com site.

More about Shear Bliss

Offering Hair, Nail, Pedicure, Massage, Facials, Wraps, Laser Hair Removal, Peels, Botox and other Services from 40 Professional Service Providers

 

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