Ulta Beauty

★★★★★
  • 1718 Sand Lake Rd

    Orlando, FL 32809

    Map & Directions
  • 407-858-9893

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Love Ulta

3
★★★★★

Love Ulta

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So I shop with Ulta every now and then. I just sort of stumbled upon this location because it is next to a Chipotle and I had some extra time so I went in. The staff was very friendly.

I was greeted by a very friendly guy who worked

3
★★★★★

So I shop with Ulta every now and then. I just sort of stumbled upon this location because it is next to a Chipotle and I had some extra time so I went in. The staff was very friendly.

I was greeted by a very friendly guy who worked

.

I have never been upset in my life about the results of my hair. Not even from a Super Cuts I had a bad experience. At first I didnt realize how bad it was until I got home and really looked at it in the mirror. It was so choppy and my back layer looked like a shelf. Now I know why the cashier was looking at me funny when I was paying. I went to JCPennys in the fl mall before work on the same day to get it fixed b/c I did not want Ulta to touch my hair and I didnt have time to be across the street when I had to get to work soon (I work in the mall). I am now in the process of trying to get a refund but the salon manager is giving me a hard time b/c she had to see the cut before it was fixed, even though I have both reciepts to prove I had it done on the same day. I even offered the name and number of the girl who fixed it to tell her how bad it was. On top of all that, the manager was there while the stylist was doing my hair and even saw what she was doing a couple of times and didnt say anything?! If she was the salon manager, she must have been a master hair stylist, so how come she didnt spot anything that was wrong in the process of my hair?

If you really want to get your hair done, be cautious. If you dont like your cut, ask for a refund immediately before you go somewhere else so you wont have to experience the run-around and embarrassment I had to feel.

Laura used to work at this location and she was a great stylist but she left. If Marsila in Tampa still works with Ulta in the Orange something area, I suggest her, she is a great colorist and stylist and has shown me her latest creations on her practice heads that last time I was there.

0
★☆☆☆☆

I have never been upset in my life about the results of my hair. Not even from a Super Cuts I had a bad experience. At first I didnt realize how bad it was until I got home and really looked at it in the mirror. It was so choppy and my back layer looked like a shelf. Now I know why the cashier was looking at me funny when I was paying. I went to JCPennys in the fl mall before work on the same day to get it fixed b/c I did not want Ulta to touch my hair and I didnt have time to be across the street when I had to get to work soon (I work in the mall). I am now in the process of trying to get a refund but the salon manager is giving me a hard time b/c she had to see the cut before it was fixed, even though I have both reciepts to prove I had it done on the same day. I even offered the name and number of the girl who fixed it to tell her how bad it was. On top of all that, the manager was there while the stylist was doing my hair and even saw what she was doing a couple of times and didnt say anything?! If she was the salon manager, she must have been a master hair stylist, so how come she didnt spot anything that was wrong in the process of my hair?

If you really want to get your hair done, be cautious. If you dont like your cut, ask for a refund immediately before you go somewhere else so you wont have to experience the run-around and embarrassment I had to feel.

Laura used to work at this location and she was a great stylist but she left. If Marsila in Tampa still works with Ulta in the Orange something area, I suggest her, she is a great colorist and stylist and has shown me her latest creations on her practice heads that last time I was there.

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I just recently had my hair done by Lisa and I will never go to another stylist again! She was very professional, personable and a real treat. I have used several hair dresser's in the Orlando area and never have I found someone who takes their time with you to create a style that is all your own. I found Lisa through a friend and was a little nervous but exited to try someone new. I was very impressed by the amount of education that she has under her belt. I have also gotten many complements about my hair, which is something that never happens. She truly is an artist who is passionate about her profession. If you are looking for a professional stylist with a great eye for both color and cut I advise you to call for an appt. with Lisa at the Orlando Square location. A wonderful experience and again, I'll say she's the best!

2
★★★★★

I just recently had my hair done by Lisa and I will never go to another stylist again! She was very professional, personable and a real treat. I have used several hair dresser's in the Orlando area and never have I found someone who takes their time with you to create a style that is all your own. I found Lisa through a friend and was a little nervous but exited to try someone new. I was very impressed by the amount of education that she has under her belt. I have also gotten many complements about my hair, which is something that never happens. She truly is an artist who is passionate about her profession. If you are looking for a professional stylist with a great eye for both color and cut I advise you to call for an appt. with Lisa at the Orlando Square location. A wonderful experience and again, I'll say she's the best!

Pros: Get reward points, prices, services

Cons: n/a

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I just moved to Florida and I was looking for a new salon, I was referred by a co-worker of mine to try Lisa at Ulta by the Florida mall. As a first time client, I went to Ulta extremely nervous because I didn't know what to expect and I was greeted right away with a smile and a nice handshake from my stylist Lisa. Lisa brought me over to her working area and really had a detailed consultation and she put me at ease right away. She understood how nervous I was and all my problems I was having because of Florida weather changes. She gave me a whole new look with cut and color. Throughout the whole service she listened and was very sincere. She showed interest in everything I was telling her and made me feel like I was her only client she had. I feel so wonderful about my appearance and she lived up to the great referral she had. I am so happy to have found her and I will continue to see her more and more. I highly recommend her to everyone. You won't regret it.

2
★★★★★

I just moved to Florida and I was looking for a new salon, I was referred by a co-worker of mine to try Lisa at Ulta by the Florida mall. As a first time client, I went to Ulta extremely nervous because I didn't know what to expect and I was greeted right away with a smile and a nice handshake from my stylist Lisa. Lisa brought me over to her working area and really had a detailed consultation and she put me at ease right away. She understood how nervous I was and all my problems I was having because of Florida weather changes. She gave me a whole new look with cut and color. Throughout the whole service she listened and was very sincere. She showed interest in everything I was telling her and made me feel like I was her only client she had. I feel so wonderful about my appearance and she lived up to the great referral she had. I am so happy to have found her and I will continue to see her more and more. I highly recommend her to everyone. You won't regret it.

Pros: Highly trained staff, fun atmospere, good prices

Cons: n/a

 

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