Balance Spa & Fitness

★★☆☆☆
  • 300 Poydras St # 8

    New Orleans, LA 70130

    Map & Directions
  • 504-595-5333

About Balance Spa & Fitness

Categories
  • Massage Therapists
  • Spas
  • Health Clubs & Gyms

Sports & Recreation

Sports & Recreation
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I stayed at the Loews Hotel last week and decided to treat myself to a serivce at the hotel spa. Balance Spa & Fitness exceeded my expectations and delievered a one of a kind spa experience. The staff there was friendly and very helpful.
I received a facial from Debby and left feeling like a million bucks! The products they use are great and the service was fantastic. I've told all my friends and can't wait to go back for more!

2
★★★★★

I stayed at the Loews Hotel last week and decided to treat myself to a serivce at the hotel spa. Balance Spa & Fitness exceeded my expectations and delievered a one of a kind spa experience. The staff there was friendly and very helpful.
I received a facial from Debby and left feeling like a million bucks! The products they use are great and the service was fantastic. I've told all my friends and can't wait to go back for more!

.

When I called to schedule for my friends, I scheduled several services. The manager was suppose to send me an agenda. I had to call back three times. They did not return my calls. When we arrive, they did not have enough robes for everyone. The receptionist seemed somewhat overwhelmed and confused. There is not a lounge to sit and relax with your friends, unlike most of the spas I have gone to. The only thing that they served was lukewarm water in platic cups - very different from Bella Donna's. We had to order food and eat in the muggy, pool room and pay too much. And then the fries were burnt! I will say that my massage was very good, but because of the atmosphere, I will not go back. I guess next time we are going to the Ritz! Thank goodness for great girlfriends, because we still had a ball. If you are going to a spa, I recommend somewhere else.

0
★☆☆☆☆

When I called to schedule for my friends, I scheduled several services. The manager was suppose to send me an agenda. I had to call back three times. They did not return my calls. When we arrive, they did not have enough robes for everyone. The receptionist seemed somewhat overwhelmed and confused. There is not a lounge to sit and relax with your friends, unlike most of the spas I have gone to. The only thing that they served was lukewarm water in platic cups - very different from Bella Donna's. We had to order food and eat in the muggy, pool room and pay too much. And then the fries were burnt! I will say that my massage was very good, but because of the atmosphere, I will not go back. I guess next time we are going to the Ritz! Thank goodness for great girlfriends, because we still had a ball. If you are going to a spa, I recommend somewhere else.

Pros: Great Hot Stone Massage

Cons: Several Cons

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The service was good, and it was nice and relaxing. But when I checked my bank account a few days later, there was and extra $300 missing from my account. I called the spa and they told me that they added up my total wrong and that the first charge was void. But they were never planning to call and tell my that they had made a mistake and that the service was more than I signed for. Legally, they did nothing wrong. But if they were expecting me to ever come back, they should have had the decency to call and tell me what was going on.

0
★☆☆☆☆

The service was good, and it was nice and relaxing. But when I checked my bank account a few days later, there was and extra $300 missing from my account. I called the spa and they told me that they added up my total wrong and that the first charge was void. But they were never planning to call and tell my that they had made a mistake and that the service was more than I signed for. Legally, they did nothing wrong. But if they were expecting me to ever come back, they should have had the decency to call and tell me what was going on.

 

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