Lakeview Bakery

★★★★☆
  • 5321 Lakeview Pkwy # 102

    Rowlett, TX 75088

    Map & Directions
  • 972-412-0442

About Lakeview Bakery

Categories
Hours
Tue-Fri 9am-3pm, Sat 9am-12pm

Food

Food
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3.5 22
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After reading everyone's reviews, I wanted to personally introduce myself. My name is Tracy Dahir, and I am the new owner and lead cake designer at Lakeview Bakery. Over the past seven months we have transitioned ownership, and will soon be moving to our new storefront (5326 Lakeview Pkwy), just across the street from our original location.

I have worked in the pastry industry as a professional baker, cake designer and decorator for over ten years, and have won numerous awards at national level cake competitions. I really look forward to working with our new customers, and hope to win back lost ones.

Check out our Facebook page at www.Facebook.com/LakeviewBakery.

5
★★★★★

After reading everyone's reviews, I wanted to personally introduce myself. My name is Tracy Dahir, and I am the new owner and lead cake designer at Lakeview Bakery. Over the past seven months we have transitioned ownership, and will soon be moving to our new storefront (5326 Lakeview Pkwy), just across the street from our original location.

I have worked in the pastry industry as a professional baker, cake designer and decorator for over ten years, and have won numerous awards at national level cake competitions. I really look forward to working with our new customers, and hope to win back lost ones.

Check out our Facebook page at www.Facebook.com/LakeviewBakery.

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My order was wrong and very dry. Worse, the "gentleman" I spoke with about it was rude and beyond reach.
After reading the reviews and the responses, I'm sure the owner will attempt to refute all claims of imperfection and defend his behavior by claiming I was in a fould mood or wanted a discount. That alone says it all about this establishment.
I hope the other parties that just happen to write a review to defend this business and pump up their poor rating at least learn how to spell when trashing others!

1
★☆☆☆☆

My order was wrong and very dry. Worse, the "gentleman" I spoke with about it was rude and beyond reach.
After reading the reviews and the responses, I'm sure the owner will attempt to refute all claims of imperfection and defend his behavior by claiming I was in a fould mood or wanted a discount. That alone says it all about this establishment.
I hope the other parties that just happen to write a review to defend this business and pump up their poor rating at least learn how to spell when trashing others!

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WORST. CAKE. EVER.
I simply do NOT understand how this place gets business. When asked if they could do a champagne cake, their response was "some people like it, some people don't" I should've known then that this meant she doesn't know how to bake champagne cake correctly... shouldn't you be 110% confident in your cakes if you own a bakery? Their cake ruined a very special birthday lunch.. IT WAS SO HARD TO CUT INTO, WE HAD TO USE A STEAK KNIFE AND NO ONE could even swallow their first bite of the cake... we simply dumped the slices back in the box and took it back to the bakery immediately. Guess what they had to say? "oh that's just how our champagne cake is. you may have had moist ones in the past but OURS is dense" ANY CAKE that has liquor in the batter, if you don't get the consistency right, it WILL turn out dense. And I'm not talking about the RICHNESS of the cake. IT WAS SO HARD AND JUST TASTED LIKE DRY DOUGH. WHAT THE HELL DO THEY THINK THEY'RE DOING?
everyone pleeease skip this one and goto Brendal's Bakery on Rowlett road next to Dickey's ..... They have cheaper, tastier cakes and amazing customer service...

1
★☆☆☆☆

WORST. CAKE. EVER.
I simply do NOT understand how this place gets business. When asked if they could do a champagne cake, their response was "some people like it, some people don't" I should've known then that this meant she doesn't know how to bake champagne cake correctly... shouldn't you be 110% confident in your cakes if you own a bakery? Their cake ruined a very special birthday lunch.. IT WAS SO HARD TO CUT INTO, WE HAD TO USE A STEAK KNIFE AND NO ONE could even swallow their first bite of the cake... we simply dumped the slices back in the box and took it back to the bakery immediately. Guess what they had to say? "oh that's just how our champagne cake is. you may have had moist ones in the past but OURS is dense" ANY CAKE that has liquor in the batter, if you don't get the consistency right, it WILL turn out dense. And I'm not talking about the RICHNESS of the cake. IT WAS SO HARD AND JUST TASTED LIKE DRY DOUGH. WHAT THE HELL DO THEY THINK THEY'RE DOING?
everyone pleeease skip this one and goto Brendal's Bakery on Rowlett road next to Dickey's ..... They have cheaper, tastier cakes and amazing customer service...

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I own a business as well and I know you can get customers that are irate and there is no way you could ever please them in any capacity. Don't worry about it guys, let it roll off. I've had cakes and pastries from ya'll and they have been awesome. Don't focus on Lee M., he's unhappy and is trying to share that mood with everyone. Keep up the good work!

5
★★★★★

I own a business as well and I know you can get customers that are irate and there is no way you could ever please them in any capacity. Don't worry about it guys, let it roll off. I've had cakes and pastries from ya'll and they have been awesome. Don't focus on Lee M., he's unhappy and is trying to share that mood with everyone. Keep up the good work!

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I've used this bakery on 5 occasions. I've ordered some intresting cakes to say the least. I got an A-Team cake for my wife, a Halo, and a Samurai cake for my sons, and am about to order another today. I have always been impressed with the quality, artistic value, and flavor. Never a bad cake in 5 shots. By this Marines standard thats a solid record.

5
★★★★★

I've used this bakery on 5 occasions. I've ordered some intresting cakes to say the least. I got an A-Team cake for my wife, a Halo, and a Samurai cake for my sons, and am about to order another today. I have always been impressed with the quality, artistic value, and flavor. Never a bad cake in 5 shots. By this Marines standard thats a solid record.

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Hi everyone,
The owner's response to my initial rating is simply put: a complete LIE/FABRICATION. I was not in a foul mood by any stretch of the imagination. He can say what he wants; we both know the truth.
Worse than his UNPROFESSIONAL & RUDE behavior is the fact that he has chosen not only to lie about it, but to believe his Rowlett client base are fools that would believe so many obviously fake write-ups.
Read them. It's apparent they are in response to real customer complaints. Come on now! Did so many customers just happen to go in and experience the exact opposite of what I and others did and run home saying to themselves, "Hey, let me go online and see if there are any negative reviews I can refute."
A little self-reflection and/or acknowledgement of his poor behavior would have been time better spent. Fortunately or unfortunately he will cross the wrong person one day. Too bad. So, so sad.

1
★☆☆☆☆

Hi everyone,
The owner's response to my initial rating is simply put: a complete LIE/FABRICATION. I was not in a foul mood by any stretch of the imagination. He can say what he wants; we both know the truth.
Worse than his UNPROFESSIONAL & RUDE behavior is the fact that he has chosen not only to lie about it, but to believe his Rowlett client base are fools that would believe so many obviously fake write-ups.
Read them. It's apparent they are in response to real customer complaints. Come on now! Did so many customers just happen to go in and experience the exact opposite of what I and others did and run home saying to themselves, "Hey, let me go online and see if there are any negative reviews I can refute."
A little self-reflection and/or acknowledgement of his poor behavior would have been time better spent. Fortunately or unfortunately he will cross the wrong person one day. Too bad. So, so sad.

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0 out of 1 people found this review helpful.

.

just writing a quick note to say, I don't care what any one says anywhere, the woman Mara, the decorates these cakes is by far the most talented woman, ever..........she can make anything you can think of, and it appears on the cake and i guarantee it will all be ediable....she is hands down, the BEST....and the quality is great, the taste is great, I really could not think of anything negative to say...I'm just glad I had a friend that recommended them.....perfect just perfect......thank you lakeview bakery for a job well done....

5
★★★★★

just writing a quick note to say, I don't care what any one says anywhere, the woman Mara, the decorates these cakes is by far the most talented woman, ever..........she can make anything you can think of, and it appears on the cake and i guarantee it will all be ediable....she is hands down, the BEST....and the quality is great, the taste is great, I really could not think of anything negative to say...I'm just glad I had a friend that recommended them.....perfect just perfect......thank you lakeview bakery for a job well done....

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I am so surprised to see the negative reviews here! My friends, family & I have been ordering cakes from Mara & Stuart for several years, and they have always been not only gorgeous, but tasty, too! We ordered a "retirement" party cake for my husband's mother who was a school teacher, and Mara created a masterpiece that was the talk of the party! I ALWAYS go here for my cakes (and I live in Dallas) because of the talent, and I always receive impeccable, on-time service & the end result is always beautiful & delicious. Perhaps the negative reviews were from when the bakery first opened & they were still working out the kinks? Regardless, I would give Lakeview a stellar reference in every category available. Note: if you have a creative idea for a cake, Mara can make it happen....for those of you who watch the food network & see some of the crazy creations they come up with on the cake shows...they are talented enough here to deliver on anything you can imagine. Above & beyond my expectations....every time!

5
★★★★★

I am so surprised to see the negative reviews here! My friends, family & I have been ordering cakes from Mara & Stuart for several years, and they have always been not only gorgeous, but tasty, too! We ordered a "retirement" party cake for my husband's mother who was a school teacher, and Mara created a masterpiece that was the talk of the party! I ALWAYS go here for my cakes (and I live in Dallas) because of the talent, and I always receive impeccable, on-time service & the end result is always beautiful & delicious. Perhaps the negative reviews were from when the bakery first opened & they were still working out the kinks? Regardless, I would give Lakeview a stellar reference in every category available. Note: if you have a creative idea for a cake, Mara can make it happen....for those of you who watch the food network & see some of the crazy creations they come up with on the cake shows...they are talented enough here to deliver on anything you can imagine. Above & beyond my expectations....every time!

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1 out of 1 people found this review helpful.

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We purchased a 3-tiered cake for a Law School graduation party.The cake was beautiful and so fresh and moist. It was really delicious and everyone @ our party of 40 guests wanted to know where the cake was from!!

5
★★★★★

We purchased a 3-tiered cake for a Law School graduation party.The cake was beautiful and so fresh and moist. It was really delicious and everyone @ our party of 40 guests wanted to know where the cake was from!!

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1 out of 1 people found this review helpful.

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I would agree with some of the other views here that the male owner of the shop can be a bit condesinding at time however the quality of the cakes is always wonderful. I did get a cake once that wasn't what I expected and was very upset since it was my birthday. They made me a new cake and apologized(even if it was partially my misunderstanding on the first cake). I find myself addicted to their frosting. I have worked at bakeries before and theirs is very clean and very few bake their own cakes fresh. A very popular one I know gets their cakes frozen and then frosts them with factory bought frosting, so getting baked from scratch never frozen cake is next to impossible. I will keep on use them!!!

4
★★★★☆

I would agree with some of the other views here that the male owner of the shop can be a bit condesinding at time however the quality of the cakes is always wonderful. I did get a cake once that wasn't what I expected and was very upset since it was my birthday. They made me a new cake and apologized(even if it was partially my misunderstanding on the first cake). I find myself addicted to their frosting. I have worked at bakeries before and theirs is very clean and very few bake their own cakes fresh. A very popular one I know gets their cakes frozen and then frosts them with factory bought frosting, so getting baked from scratch never frozen cake is next to impossible. I will keep on use them!!!

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My experience was great.

I brought in a rough idea of what I wanted. It was for my daughter's spa themed birthday party. They told me what my options were and we had a smooth transaction. The cake was just as I had imagined it would be. It was moist and delicious and looked GREAT. .

They cost more than going to a grocery store or Wal-Mart, but it was well worth it.

I will DEFINITELY use them again. I am actually going to order another cake on Tuesday for my daughter's softball team end of season party.

I will recommend them to anyone else I know who needs a cake for an extra special occasion.

5
★★★★★

My experience was great.

I brought in a rough idea of what I wanted. It was for my daughter's spa themed birthday party. They told me what my options were and we had a smooth transaction. The cake was just as I had imagined it would be. It was moist and delicious and looked GREAT. .

They cost more than going to a grocery store or Wal-Mart, but it was well worth it.

I will DEFINITELY use them again. I am actually going to order another cake on Tuesday for my daughter's softball team end of season party.

I will recommend them to anyone else I know who needs a cake for an extra special occasion.

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1 out of 1 people found this review helpful.

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I have to agree with Christy N. I called a bakery (for a retirement party) in Rowlett, to check to see if they were open and they were. We drove from Terrell to Rowlett and there was a sign on the door that said "Closed, Out On An Emergency Delivery." We were somewhat disappointed and felt like our only choice was to order a cake from our local Wal-Mart.

While driving back to Terrell, we saw Lakeview Bakery and crossed our fingers with hope that they were open. Something I look for is a clean facility and they were spotless. They were very friendly and helpful. Their presentation was outstanding. There was not a time that we felt pressured to order anything particular. They allowed us to be creative and put 3 or more cake designs in 1. They went over and beyond our expectations. The cake was delicious, great taste and texture.

You should have seen the people looking for carryouts to take cake home to their family to taste. Of course the question of the evening from those attending (with their mouths full of cake) was, "Where did you'll order the cake from? It's sooooo good!" When we told them Lakeview Bakery they wanted to know how to get there.

I highly recommend their service. While I was there I grabbed extra cards to hand out to my family and friends. No wonder they recommend scheduled appointments, their service is in high demand. They strive to put forth their best into detailed work for their customers. Lakeview Bakery, I look forward to doing business with you again ;-)

5
★★★★★

I have to agree with Christy N. I called a bakery (for a retirement party) in Rowlett, to check to see if they were open and they were. We drove from Terrell to Rowlett and there was a sign on the door that said "Closed, Out On An Emergency Delivery." We were somewhat disappointed and felt like our only choice was to order a cake from our local Wal-Mart.

While driving back to Terrell, we saw Lakeview Bakery and crossed our fingers with hope that they were open. Something I look for is a clean facility and they were spotless. They were very friendly and helpful. Their presentation was outstanding. There was not a time that we felt pressured to order anything particular. They allowed us to be creative and put 3 or more cake designs in 1. They went over and beyond our expectations. The cake was delicious, great taste and texture.

You should have seen the people looking for carryouts to take cake home to their family to taste. Of course the question of the evening from those attending (with their mouths full of cake) was, "Where did you'll order the cake from? It's sooooo good!" When we told them Lakeview Bakery they wanted to know how to get there.

I highly recommend their service. While I was there I grabbed extra cards to hand out to my family and friends. No wonder they recommend scheduled appointments, their service is in high demand. They strive to put forth their best into detailed work for their customers. Lakeview Bakery, I look forward to doing business with you again ;-)

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1 out of 1 people found this review helpful.

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We travelled to Rowlett from Terrell to visit another bakery, but they were closed. We just happened to pass by Lakeview Bakery and decided to go in and see if they could help us. They were more than willing to help us (even though we did not have an appointment). They went over and beyond to prepare several small cakes for us to sample while we looked through their books for ideas. They were very professional and have very creative ideas. They delivered the cake to us in pouring rain. The cake was FABULOUS and was a big hit at our party. The flavor was out of this world. I would highly recommend Lakeview Bakery to all my friends and family!!! Thanks guys for all your help! The City of Terrell Staff

5
★★★★★

We travelled to Rowlett from Terrell to visit another bakery, but they were closed. We just happened to pass by Lakeview Bakery and decided to go in and see if they could help us. They were more than willing to help us (even though we did not have an appointment). They went over and beyond to prepare several small cakes for us to sample while we looked through their books for ideas. They were very professional and have very creative ideas. They delivered the cake to us in pouring rain. The cake was FABULOUS and was a big hit at our party. The flavor was out of this world. I would highly recommend Lakeview Bakery to all my friends and family!!! Thanks guys for all your help! The City of Terrell Staff

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1 out of 1 people found this review helpful.

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I have ordered numerous cakes from Lakeview Bakery. Not only have the cakes looked amazing, the taste is better than I have ever had. The owners, Mara and Stuart, have been extremely courteous and professional. Mara is very talented and it shows in her cakes. She will go the extra mile to make everyone of her cakes a work of art. I can easily go and buy a cheap cake at a grocery store, but because the people I am buying them for are SPECIAL to me, I want to give them quality and the best tasting cake they can have! Thanks Lakeview Bakery for a GREAT job!

5
★★★★★

I have ordered numerous cakes from Lakeview Bakery. Not only have the cakes looked amazing, the taste is better than I have ever had. The owners, Mara and Stuart, have been extremely courteous and professional. Mara is very talented and it shows in her cakes. She will go the extra mile to make everyone of her cakes a work of art. I can easily go and buy a cheap cake at a grocery store, but because the people I am buying them for are SPECIAL to me, I want to give them quality and the best tasting cake they can have! Thanks Lakeview Bakery for a GREAT job!

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1 out of 1 people found this review helpful.

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I have ordered several cakes from Lakeview and have recommended it to MANY people. Every cake I have ever seen, tasted or ordered has been very fresh and tasted wonderful. As for customer service everyone I know has always had good experiences with dealing w/ everyone up there. I was just there in February and the two owners were there and they both were waiting on me. They were friendly and very accomidating.

4
★★★★☆

I have ordered several cakes from Lakeview and have recommended it to MANY people. Every cake I have ever seen, tasted or ordered has been very fresh and tasted wonderful. As for customer service everyone I know has always had good experiences with dealing w/ everyone up there. I was just there in February and the two owners were there and they both were waiting on me. They were friendly and very accomidating.

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I just picked up and served my first of many more cakes to come from this bakery, and I wanted to give an honest review to my fellow consumers outthere. I followed the 4 list of questions in order to write a review. 1. expectations, met or not- YES met above and beyond any expectations I could have ever had.2. Best Dish- the most beautiful, best tasting most talked about cake at our party ever, the entire resturant got involved in our party because of this cake, and we had enough to go around. it was awesome.3. service efficient/friendly, yes the best service and friendliest people the owners Stuart and Mara, are so nice, and so willing to help in a crisis, and come shinning through like a prince on a white horse to save the day, which they did. 4. good value, what are you crazy, I will never order another cake from any where else, Walmart, now thats funny, why would you when you can get this service, this talent, and this price, this taste, or a (frozen delivered 2 or3 days ago cake from Walmart). No my vote is right here on Lakeview and the Mccoys. They are super people with super talent, and I'm happy there here, with many thanks and I am emailing to get some cup cakes for a few businesses next week. you guys are great. thanks again I love the cakes. Emilie

5
★★★★★

I just picked up and served my first of many more cakes to come from this bakery, and I wanted to give an honest review to my fellow consumers outthere. I followed the 4 list of questions in order to write a review. 1. expectations, met or not- YES met above and beyond any expectations I could have ever had.2. Best Dish- the most beautiful, best tasting most talked about cake at our party ever, the entire resturant got involved in our party because of this cake, and we had enough to go around. it was awesome.3. service efficient/friendly, yes the best service and friendliest people the owners Stuart and Mara, are so nice, and so willing to help in a crisis, and come shinning through like a prince on a white horse to save the day, which they did. 4. good value, what are you crazy, I will never order another cake from any where else, Walmart, now thats funny, why would you when you can get this service, this talent, and this price, this taste, or a (frozen delivered 2 or3 days ago cake from Walmart). No my vote is right here on Lakeview and the Mccoys. They are super people with super talent, and I'm happy there here, with many thanks and I am emailing to get some cup cakes for a few businesses next week. you guys are great. thanks again I love the cakes. Emilie

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1 out of 1 people found this review helpful.

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We made a special order cake and when we brought it home it was not what we ordered. We called and talked with the owner to let them know that we were not upset, just wanted to tell him this so that it wouldn't be repeated towards another customer. Instead of a thank you for letting us know, the owner became very defensive and upset. He basically let me know WHY they could not have made that kind of mistake. When I asked if he was telling me that their bakery can't make a mistake, he said that it was possible, but not probable, that they have been in business for years, and went on again with his reasons why that mistake wouldn't have been made. He also told me that he had already talked with my daughter, who called earlier about the mistake, and explained to her too why it wouldn't be their fault, and seemed irritated that he had to talk to me now, being his "second call." Finally, he said, "I apologized to your daughter and I apologize to you, even though I think there is nothing to apologize for." He also said that next time we order, to talk to him directly so that there won't be any more mistakes. Unfortunately, there won't be a next time.

1
★☆☆☆☆

We made a special order cake and when we brought it home it was not what we ordered. We called and talked with the owner to let them know that we were not upset, just wanted to tell him this so that it wouldn't be repeated towards another customer. Instead of a thank you for letting us know, the owner became very defensive and upset. He basically let me know WHY they could not have made that kind of mistake. When I asked if he was telling me that their bakery can't make a mistake, he said that it was possible, but not probable, that they have been in business for years, and went on again with his reasons why that mistake wouldn't have been made. He also told me that he had already talked with my daughter, who called earlier about the mistake, and explained to her too why it wouldn't be their fault, and seemed irritated that he had to talk to me now, being his "second call." Finally, he said, "I apologized to your daughter and I apologize to you, even though I think there is nothing to apologize for." He also said that next time we order, to talk to him directly so that there won't be any more mistakes. Unfortunately, there won't be a next time.

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0 out of 1 people found this review helpful.

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I have read so many complaints about this place, and I can't say that im surprised. When this place opened, everyone was really excited that Rowlett was going to have a new small business, but turning your back on the town and the people that have made your business successful is just WRONG. It started with the $50 minimum order, then selling cakes by appointment only. I used to be able to walk in and get some of the best pastries in town, but not anymore. The owner says that they were voted "BEST BAKERY- BLAH BLAH BLAH" Was this voted on by the people that work in this establishment? I do not know ONE person who would deal with these people. Paying a lot of money for things that are not fit for my DOG to eat. I was once told by one of the employees that EVERYTHING WAS MADE FROM SCRATCH, but i do not believe this! My sister went in one day to pick up another of their EXPENSIVE YET HORRIBELE creations, she watched one of the employees pouring BOXED CAKE MIX into the mixer! THIS BAKERY SHOULD NOT BE ALLOWED TO REMAIN OPEN FOR BUSINESS IN OUR GREAT TOWN. You should go ABOVE AND BEYOND for every customer. But that's another LIE the owner is pushing down our throats! "WE WERE ON FOOD NETWORK!" Their big break onto FOOD NETWORK was a 2.5 minute COOKIE DECORATION lesson! MY 2 YEAR OLD COULD MAKE A BETTER LOOKING GINGERBREAD MAN! All of the people in this bakery (including the complete "ALPHA DOG OWNER") are from a GROCERY STORE. So that should tell you something about the quality of the ingredients and products... YOU CAN GET BETTER PRODUCTS AT ALBERTSONS OR KROGER FOR 98% CHEAPER! When this bakery was actually open to the public, I noticed what I would call VERY dirty conditions in the work area, as well as one of the female employees recieve cash from a customer, and without washing her hands, continue to work on the cake. I will not back down if the "OWNER" writes and posts a reply to my complaint, BEAUSE I WILL MAKE MY VOICE HEARD. Spend your money somewhere else!

1
★☆☆☆☆

I have read so many complaints about this place, and I can't say that im surprised. When this place opened, everyone was really excited that Rowlett was going to have a new small business, but turning your back on the town and the people that have made your business successful is just WRONG. It started with the $50 minimum order, then selling cakes by appointment only. I used to be able to walk in and get some of the best pastries in town, but not anymore. The owner says that they were voted "BEST BAKERY- BLAH BLAH BLAH" Was this voted on by the people that work in this establishment? I do not know ONE person who would deal with these people. Paying a lot of money for things that are not fit for my DOG to eat. I was once told by one of the employees that EVERYTHING WAS MADE FROM SCRATCH, but i do not believe this! My sister went in one day to pick up another of their EXPENSIVE YET HORRIBELE creations, she watched one of the employees pouring BOXED CAKE MIX into the mixer! THIS BAKERY SHOULD NOT BE ALLOWED TO REMAIN OPEN FOR BUSINESS IN OUR GREAT TOWN. You should go ABOVE AND BEYOND for every customer. But that's another LIE the owner is pushing down our throats! "WE WERE ON FOOD NETWORK!" Their big break onto FOOD NETWORK was a 2.5 minute COOKIE DECORATION lesson! MY 2 YEAR OLD COULD MAKE A BETTER LOOKING GINGERBREAD MAN! All of the people in this bakery (including the complete "ALPHA DOG OWNER") are from a GROCERY STORE. So that should tell you something about the quality of the ingredients and products... YOU CAN GET BETTER PRODUCTS AT ALBERTSONS OR KROGER FOR 98% CHEAPER! When this bakery was actually open to the public, I noticed what I would call VERY dirty conditions in the work area, as well as one of the female employees recieve cash from a customer, and without washing her hands, continue to work on the cake. I will not back down if the "OWNER" writes and posts a reply to my complaint, BEAUSE I WILL MAKE MY VOICE HEARD. Spend your money somewhere else!

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0 out of 2 people found this review helpful.

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I have NEVER BEEN SO UNHAPPY WITH A PRODUCT IN MY LIFE! I BOUGHT A $900 BRIDES CAKE AND A $400 GROOMS CAKE FROM THESE PEOPLE. WHEN I WALKED INTO MY RECEPTION, I LOST IT. THERE WHERE ACTUALLY PEOPLE EXPRESSING THE DISGUST OUT LOUD. I HEARD NO LESS THAN 20 PEOPLE TALKING ABOUT THE PRESENTATION AND THE FLAVOR (OR LACK THERE OF). I WILL NEVER GO BACK TO FILL THE POCKETS OF THESE PEOPLE WITH MY HARD EARNED MONEY. IF YOU HAVE HALF OF A BRAIN, YOU WILL NOT SPEND YOUR MONEY HERE. THE MAN IS ALWAYS SO RUDE, EVEN TO MY 95 YEAR OLD GRANDMOTHER! MY NEICE WORKED THERE FOR A WHILE, SHE WAS LIKE A SLAVE TO THESE PEOPLE (WHO KEPT FEEDING HER THE "THE MORE MONEY WE MAKE, THE MORE YOU MAKE" LINE. $6.00 AN HOUR, FOR MANY MANY MONTHS. SHE SOLD THOUSANDS OF DOLLARS IN PRODUCT FOR THESE PEOPLE, AND WAS NEVER GIVEN ANY RAISE. BE SMART, GO TO DALLAS AFFAIRS OR FROSTED ART!

1
★☆☆☆☆

I have NEVER BEEN SO UNHAPPY WITH A PRODUCT IN MY LIFE! I BOUGHT A $900 BRIDES CAKE AND A $400 GROOMS CAKE FROM THESE PEOPLE. WHEN I WALKED INTO MY RECEPTION, I LOST IT. THERE WHERE ACTUALLY PEOPLE EXPRESSING THE DISGUST OUT LOUD. I HEARD NO LESS THAN 20 PEOPLE TALKING ABOUT THE PRESENTATION AND THE FLAVOR (OR LACK THERE OF). I WILL NEVER GO BACK TO FILL THE POCKETS OF THESE PEOPLE WITH MY HARD EARNED MONEY. IF YOU HAVE HALF OF A BRAIN, YOU WILL NOT SPEND YOUR MONEY HERE. THE MAN IS ALWAYS SO RUDE, EVEN TO MY 95 YEAR OLD GRANDMOTHER! MY NEICE WORKED THERE FOR A WHILE, SHE WAS LIKE A SLAVE TO THESE PEOPLE (WHO KEPT FEEDING HER THE "THE MORE MONEY WE MAKE, THE MORE YOU MAKE" LINE. $6.00 AN HOUR, FOR MANY MANY MONTHS. SHE SOLD THOUSANDS OF DOLLARS IN PRODUCT FOR THESE PEOPLE, AND WAS NEVER GIVEN ANY RAISE. BE SMART, GO TO DALLAS AFFAIRS OR FROSTED ART!

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I'm not so quick to believe the owner's response to Lee M.
Half of my cake 2-tiered cake was very dry. The other half
was good and the presentation was nice. The only service I received was from a female sales clerk who was very nice. The place was busy and the gentleman that was there -- maybe the owner -- was not quick to jump in and help. Not a good sign. If Lee was in a "foul mood", that does not make profanity and/or intimidation acceptable. Maybe Lee M was too generous in attempting to give them another chance.

2
★★☆☆☆

I'm not so quick to believe the owner's response to Lee M.
Half of my cake 2-tiered cake was very dry. The other half
was good and the presentation was nice. The only service I received was from a female sales clerk who was very nice. The place was busy and the gentleman that was there -- maybe the owner -- was not quick to jump in and help. Not a good sign. If Lee was in a "foul mood", that does not make profanity and/or intimidation acceptable. Maybe Lee M was too generous in attempting to give them another chance.

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.

Lee M entered Lakeview Bakery in a foul mood and was treated with respect as we do all customers. We received the "Best Bakery Award" from the Dallas Morning News Neighbors Publication for 2006 and have been recognized numerous times for customer service that goes above and beyond the customers expectations. She continued to complain about a cake she claimed she had purchased from us before. It became apparent to me that this lady was not going to be satisfied. I have delt with customers in the past that raise a quality issue in hopes that they will receive a discount from a retailer. Why else would this lady come back to a bakery she claims sells "expensive OVER cooked cake"? I asked this lady if she would like to try another bakery for her cakes if she is unhappy with her last cake. I realize that there are people in this world that will not be satisfied with any attempt to please them. It is a very small percentage of people thank God. I prefer to spend my time trying to please the rest of them.

5
★★★★★

Lee M entered Lakeview Bakery in a foul mood and was treated with respect as we do all customers. We received the "Best Bakery Award" from the Dallas Morning News Neighbors Publication for 2006 and have been recognized numerous times for customer service that goes above and beyond the customers expectations. She continued to complain about a cake she claimed she had purchased from us before. It became apparent to me that this lady was not going to be satisfied. I have delt with customers in the past that raise a quality issue in hopes that they will receive a discount from a retailer. Why else would this lady come back to a bakery she claims sells "expensive OVER cooked cake"? I asked this lady if she would like to try another bakery for her cakes if she is unhappy with her last cake. I realize that there are people in this world that will not be satisfied with any attempt to please them. It is a very small percentage of people thank God. I prefer to spend my time trying to please the rest of them.

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The expensive OVER cooked cake could not compare to the arrogance I encountered when dealing with one of the owners.
I entered in a great mood ready to place another order and left so upset I was shaking!
Horrible, cocky, condescending, snide, rude and obviously not a man that likes women! He was kind enough to inform me that his business in Rowlett was SO busy he didn't have to be concerned with customers and/or their opinions. Surely he would never have dealt with someone his own size in this manner. And he certainly had no excuse for profanity.
It's sad that a prosperous business in our town could be so ungrateful not to mention unworthy.

1
★☆☆☆☆

The expensive OVER cooked cake could not compare to the arrogance I encountered when dealing with one of the owners.
I entered in a great mood ready to place another order and left so upset I was shaking!
Horrible, cocky, condescending, snide, rude and obviously not a man that likes women! He was kind enough to inform me that his business in Rowlett was SO busy he didn't have to be concerned with customers and/or their opinions. Surely he would never have dealt with someone his own size in this manner. And he certainly had no excuse for profanity.
It's sad that a prosperous business in our town could be so ungrateful not to mention unworthy.

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Message from Lakeview Bakery

Whether you are planning a small intimate party, or a large corporate event, we are here to assist you in customizing something truly unique for your special occasion.



Consider our Specialty Dessert buffets. We offer a wide variety of mini bite size desserts such as red velvet brownies, tarts, cookies, mini cupcakes and more. Our delicious, artistically designed cakes and specialty desserts will be remembered by you and your guest as a wonderful touch to your event.



Your cake should be an extension of your efforts and a reflection of your personality and good taste. Our business was founded on this principle. We believe in good old fashioned hard work and dedication to our clients.



Cake designer Tracy Dahir started in the baking business over 10 years ago. What started as a single cake for her son’s first birthday has evolved into a professional career. Since the start of her career she has worked in the pastry industry as a professional baker, cake designer and cake decorator. She has also been teaching the art of Cake decorating for over 7 years. Her most recent accomplishments have been in the cake competition arena where she has won numerous awards at National Cake Competitions and continues to compete on a professional level.



Her career in the catering field has also inspired a passion for creating and baking mini bite size confections for dessert buffets.



Whether it’s a cake for your special occasion or a dessert buffet for your corporate event, we look forward to working with you.



Call us today for a personal consultation and price quote.

 

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