Metroplex Hospital

★★☆☆☆
  • 2201 S Clear Creek Rd

    Killeen, TX 76549

    Map & Directions
  • 254-526-7523

Health & Medical

Health & Medical
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If I could give ZERO stars, I would. I was awakened in the middle of the night passing a kidney stone back in December and as a single parent of a toddler had no one to take me to the hospital. From the moment the ambulance dropped me off at the hospital I was horribly mismanaged.

It took seemingly endless amounts of time for anyone to take notice that I was there and in severe amounts of pain. The first nurse that I saw was atrocious and it took well over half an hr for a doctor to see me even though I was on a gurney and wheeled back to a patient area upon immediate arrival. My father was frustrated and poked his head out of our door several times in order to find out what was going on. He arrived well after I did to the hospital and I should not have been waiting so long just to see someone at the onset. While NOTHING is happening I'm in agonizing pain, writhing on the gurney and NOT A SINGLE PERSON spends more than 5 seconds with me. Until a middle-aged black woman pops in and finally gets me pain medication. I have no idea how long it was after that that I saw the doctor but it seemed like yet another 30-45 minutes. The doctor himself spent a maximum of about 7-10 minutes with me. I saw the doctor maybe once more for less than 5 minutes as he told me I was passing a stone and that was it. I had an uncaring experience throughout.

The really egregious stuff happened after I left. Before I was discharged someone spoke to me about payment and had me fill out information so far as I knew it (including my SSN). So they immediately open up this old account (without changing any information like say my name or address) and start attaching all new bills to that account. Immediately after being discharged I grab my information @ home and head back to the hospital. In <24 hrs I updated my insurance, name, address and pay my deductible.

However, in the time that it took for me to be discharged and come back apparently Metroplex sent off the charges for the ER physician to a group called Pegasus. Without my knowledge *AND* WITH INCORRECT CONTACT INFORMATION.

6 months later and Pegasus has apparently but in a bill to a collections agency who's now demanding full payment to my parents' address to a name I no longer have.

I call Billing to figure out what on earth is going on. Debbie answers the phone and is a real ****. I understand that medical billing means talking to people who are upset, but she was completely unprofessional in her dealings with me and badgered me that "I'm the only one here, if you call back you'll just get me again..." as if to imply that she was the last stop or to intimidate me. I get a number for this elusive Pegasus Group out of her and the name/# of her supervisor.

After talking with someone from Pegasus I am told that they billed the person who's information they received from the hospital. So Pegasus is blaming Metroplex and when I call back to Debbie's supervisor (Tisha Waterman) Metroplex then starts to try and push the blame on ?, well I believe Tisha was implying that somehow this was *my* fault? I'm ever so sorry that I boarded an ambulance writhing in agony without thinking to grab my purse. I can't believe I did anything so egregious as to immediately go home after being discharged to get my info and bring it back AND pay my deductible in <24 hrs instead of the immediate update they apparently required. [being sarcastic, but are you kidding me?!?!?] Ms. Waterman implied that it was my job to update Pegasus that my contact information had changed. Not only was I *not* aware that Pegasus Group existed, NOR that I had a bill with them, I HAD NO WAY OF KNOWING that they wanted me to pay them any money since they were sending mail to an old name at an even older address and I didn't even know they existed until today when I'm visiting my parents and there's a COLLECTION AGENCY NOTICE for me.

For what it's worth, I called Ms. Waterman's direct line 3Xs to get her to answer my phone call (I do not for one second believe that had I left a message she would have called me back). For that matter, my phone call with Ms. Waterman lasted less than 9 minutes in length and ended in her telling me that she couldn't help me because she was not located in the right portion of the building, that she would go and locate what she needed to and call me right back.

Don't even get me started on how I qualify for sliding scale "charity care" deductions on my account (based on income) and NOT A SINGLE PERSON HAS OFFERED TO TALK TO ME ABOUT THAT OR ANSWERED ANY OF MY QUESTIONS REGARDING HOW TO ENACT THIS PROCESS and how they've sent their main billing out by 3rd party as well.

From the lack of professionalism in the ER department to the atrocious way I've been handled by the billing department I would never again in my life trust any part of Metroplex Hospital ever again. Oh and in the 1 hr it took me to write this I STILL have not gotten any word back from Metroplex. Worthless.

1
★☆☆☆☆

If I could give ZERO stars, I would. I was awakened in the middle of the night passing a kidney stone back in December and as a single parent of a toddler had no one to take me to the hospital. From the moment the ambulance dropped me off at the hospital I was horribly mismanaged.

It took seemingly endless amounts of time for anyone to take notice that I was there and in severe amounts of pain. The first nurse that I saw was atrocious and it took well over half an hr for a doctor to see me even though I was on a gurney and wheeled back to a patient area upon immediate arrival. My father was frustrated and poked his head out of our door several times in order to find out what was going on. He arrived well after I did to the hospital and I should not have been waiting so long just to see someone at the onset. While NOTHING is happening I'm in agonizing pain, writhing on the gurney and NOT A SINGLE PERSON spends more than 5 seconds with me. Until a middle-aged black woman pops in and finally gets me pain medication. I have no idea how long it was after that that I saw the doctor but it seemed like yet another 30-45 minutes. The doctor himself spent a maximum of about 7-10 minutes with me. I saw the doctor maybe once more for less than 5 minutes as he told me I was passing a stone and that was it. I had an uncaring experience throughout.

The really egregious stuff happened after I left. Before I was discharged someone spoke to me about payment and had me fill out information so far as I knew it (including my SSN). So they immediately open up this old account (without changing any information like say my name or address) and start attaching all new bills to that account. Immediately after being discharged I grab my information @ home and head back to the hospital. In <24 hrs I updated my insurance, name, address and pay my deductible.

However, in the time that it took for me to be discharged and come back apparently Metroplex sent off the charges for the ER physician to a group called Pegasus. Without my knowledge *AND* WITH INCORRECT CONTACT INFORMATION.

6 months later and Pegasus has apparently but in a bill to a collections agency who's now demanding full payment to my parents' address to a name I no longer have.

I call Billing to figure out what on earth is going on. Debbie answers the phone and is a real ****. I understand that medical billing means talking to people who are upset, but she was completely unprofessional in her dealings with me and badgered me that "I'm the only one here, if you call back you'll just get me again..." as if to imply that she was the last stop or to intimidate me. I get a number for this elusive Pegasus Group out of her and the name/# of her supervisor.

After talking with someone from Pegasus I am told that they billed the person who's information they received from the hospital. So Pegasus is blaming Metroplex and when I call back to Debbie's supervisor (Tisha Waterman) Metroplex then starts to try and push the blame on ?, well I believe Tisha was implying that somehow this was *my* fault? I'm ever so sorry that I boarded an ambulance writhing in agony without thinking to grab my purse. I can't believe I did anything so egregious as to immediately go home after being discharged to get my info and bring it back AND pay my deductible in <24 hrs instead of the immediate update they apparently required. [being sarcastic, but are you kidding me?!?!?] Ms. Waterman implied that it was my job to update Pegasus that my contact information had changed. Not only was I *not* aware that Pegasus Group existed, NOR that I had a bill with them, I HAD NO WAY OF KNOWING that they wanted me to pay them any money since they were sending mail to an old name at an even older address and I didn't even know they existed until today when I'm visiting my parents and there's a COLLECTION AGENCY NOTICE for me.

For what it's worth, I called Ms. Waterman's direct line 3Xs to get her to answer my phone call (I do not for one second believe that had I left a message she would have called me back). For that matter, my phone call with Ms. Waterman lasted less than 9 minutes in length and ended in her telling me that she couldn't help me because she was not located in the right portion of the building, that she would go and locate what she needed to and call me right back.

Don't even get me started on how I qualify for sliding scale "charity care" deductions on my account (based on income) and NOT A SINGLE PERSON HAS OFFERED TO TALK TO ME ABOUT THAT OR ANSWERED ANY OF MY QUESTIONS REGARDING HOW TO ENACT THIS PROCESS and how they've sent their main billing out by 3rd party as well.

From the lack of professionalism in the ER department to the atrocious way I've been handled by the billing department I would never again in my life trust any part of Metroplex Hospital ever again. Oh and in the 1 hr it took me to write this I STILL have not gotten any word back from Metroplex. Worthless.

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i i dont understand why needs to pay medical records for 2hundred bucks, this is crazy

1
★☆☆☆☆

i i dont understand why needs to pay medical records for 2hundred bucks, this is crazy

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The Dr, and Nurse Nevada where EXCELLENT in the ER room at Metroplex hospital. I arrived at 9:30am and where out by 230pm i think that is great for ER service considering the waiting area was packed. Thanks so much Nurse Nevada for all your help outstanding service.

4
★★★★☆

The Dr, and Nurse Nevada where EXCELLENT in the ER room at Metroplex hospital. I arrived at 9:30am and where out by 230pm i think that is great for ER service considering the waiting area was packed. Thanks so much Nurse Nevada for all your help outstanding service.

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My friend was taken by ambulance on the evening of Thursday, August 25, 2011, to Metroplex Emergency room. Her husband and I were allowed to sit with her in the treatment room. During the course of visit, my friend did not receive superior care as she had to push her call button more than once to go to the restroom and call two more times just to have a nurse come in and quiet the blood pressure monitor, but it was fair. After nearly five hours, my friend received discharge papers and prescriptions. I proceeded to call to verify if the pharmacy had the medication and was told no. I went out to the nurse??s station and ask the nurse if the doctor could change the medication and explained why. The nurse was rude, argued about the drugs I suggested which the pharmacy carries, and continued making remarks as she going to the phone to call the pharmacy. Once ending the call only to find that I correct, the nurse was sarcastic and defensive.. I went back into my friends room appalled that a professional could behave so unprofessional. When the same nurse returned to my friend's room with the corrected prescription, I asked for her name. The nurse quickly pulled the retractable cord that her badge was on and held it directly in my face causing me to take two steps backward. I told the nurse she could have said her name and that she didn't have to do that. She rudely told me that she wanted to make sure I could spell her name. I said again that she didn't have to that and it's alright. Sarcastically, nurse replied was "wow"!


The following statement is the Metoplex Adventist Hospital mission statement:

Our Mission
We believe that life is a Miracle of God, best enjoyed with complete health that includes the emotional, spiritual and physical needs. Taking care of the sick and hurting is our Christian mission.
Metoplex Health System will strive to:
Demonstrate Christ's love with compassionate healthcare
Extend services to all, in the likeness of Christ
Encourage and support one another to achieve full potential
Promote a healthful lifestyle, recognizing the body is God's temple

What happened to the mission? Where is the likeness of Christ? Is this compassioniate care?

1
★☆☆☆☆

My friend was taken by ambulance on the evening of Thursday, August 25, 2011, to Metroplex Emergency room. Her husband and I were allowed to sit with her in the treatment room. During the course of visit, my friend did not receive superior care as she had to push her call button more than once to go to the restroom and call two more times just to have a nurse come in and quiet the blood pressure monitor, but it was fair. After nearly five hours, my friend received discharge papers and prescriptions. I proceeded to call to verify if the pharmacy had the medication and was told no. I went out to the nurse??s station and ask the nurse if the doctor could change the medication and explained why. The nurse was rude, argued about the drugs I suggested which the pharmacy carries, and continued making remarks as she going to the phone to call the pharmacy. Once ending the call only to find that I correct, the nurse was sarcastic and defensive.. I went back into my friends room appalled that a professional could behave so unprofessional. When the same nurse returned to my friend's room with the corrected prescription, I asked for her name. The nurse quickly pulled the retractable cord that her badge was on and held it directly in my face causing me to take two steps backward. I told the nurse she could have said her name and that she didn't have to do that. She rudely told me that she wanted to make sure I could spell her name. I said again that she didn't have to that and it's alright. Sarcastically, nurse replied was "wow"!


The following statement is the Metoplex Adventist Hospital mission statement:

Our Mission
We believe that life is a Miracle of God, best enjoyed with complete health that includes the emotional, spiritual and physical needs. Taking care of the sick and hurting is our Christian mission.
Metoplex Health System will strive to:
Demonstrate Christ's love with compassionate healthcare
Extend services to all, in the likeness of Christ
Encourage and support one another to achieve full potential
Promote a healthful lifestyle, recognizing the body is God's temple

What happened to the mission? Where is the likeness of Christ? Is this compassioniate care?

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Not Happy with this hospital

My daughter was in for surgery. After surgery doc came out to tell me she was in recovery and would be taken to room in about 45 mins or so. Made sure we had a peeper and said the nurse would notify us when she was taken to her room. Two hours later we finally decided to ck with nurse station. She had already been in her room for an hr. My duaghter said she heard one the nurse tell someone to notify us as she left recovery. When she got settled in her room she asked on two occassions for someone to notify us she was in her room for us to come back.

She was left in her room thinking her family had left her and gone home. She did not need this stress on top of the stress from surgery.

Today we find out that an aide was removing her catheter my daughter told her something did not feel right and she was told by the aide it was suppose to hurt. Well come to find out the aide tore something and she is now bleeding.

I would suggest you stay away from this hospital they appear to have no reguard for the patient.

1
★☆☆☆☆

Not Happy with this hospital

My daughter was in for surgery. After surgery doc came out to tell me she was in recovery and would be taken to room in about 45 mins or so. Made sure we had a peeper and said the nurse would notify us when she was taken to her room. Two hours later we finally decided to ck with nurse station. She had already been in her room for an hr. My duaghter said she heard one the nurse tell someone to notify us as she left recovery. When she got settled in her room she asked on two occassions for someone to notify us she was in her room for us to come back.

She was left in her room thinking her family had left her and gone home. She did not need this stress on top of the stress from surgery.

Today we find out that an aide was removing her catheter my daughter told her something did not feel right and she was told by the aide it was suppose to hurt. Well come to find out the aide tore something and she is now bleeding.

I would suggest you stay away from this hospital they appear to have no reguard for the patient.

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1 out of 1 people found this review helpful.

.

this place is crap...my son had to have surgery. we went in and the procdure was done.they took us back and the doc never came to discuss how it went..all we heard was from one nurse saying it went well.. when asked if the stitches were dissolving..the nurse didnt know yet they were in operating room. after we got home he was in extreme pain. they dindt give us any nor did theygive a prescription. all they did is say give him some mortin. ...it wasnt wrking soooo we called the same day surgery clinic at metroplex where it was done.the nurse said all the docs are gone(6pm) and nothing she could do. we ended up taking my 7 yr old to er at darnell.. they all were surprised nothing was given..and stronger then mortin.so he started to feel better..we left message with the scott n white urology behind metroplex.thats the doc that did surgery.they didnt even call us back next morning..so i called and they claim that the nurses caring for my kid were metroplex. and even though the doc was scott n white doing the surgery at metroplex they have nothing to do with those nurses. oh and that the nurse shouldve known my kids doc is on call everyday..so...yah never again..theres more to much to write..screw them

1
★☆☆☆☆

this place is crap...my son had to have surgery. we went in and the procdure was done.they took us back and the doc never came to discuss how it went..all we heard was from one nurse saying it went well.. when asked if the stitches were dissolving..the nurse didnt know yet they were in operating room. after we got home he was in extreme pain. they dindt give us any nor did theygive a prescription. all they did is say give him some mortin. ...it wasnt wrking soooo we called the same day surgery clinic at metroplex where it was done.the nurse said all the docs are gone(6pm) and nothing she could do. we ended up taking my 7 yr old to er at darnell.. they all were surprised nothing was given..and stronger then mortin.so he started to feel better..we left message with the scott n white urology behind metroplex.thats the doc that did surgery.they didnt even call us back next morning..so i called and they claim that the nurses caring for my kid were metroplex. and even though the doc was scott n white doing the surgery at metroplex they have nothing to do with those nurses. oh and that the nurse shouldve known my kids doc is on call everyday..so...yah never again..theres more to much to write..screw them

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1 out of 1 people found this review helpful.

.

I took my 2 yr. old daughter there yesterday at around 5:45 pm she was running a 102 fever and throwing up. I didn't get to go in the back until 10pm after I got back there they diagnosed her with bronchiolitis and sent her home with a prescription and told us to give her childrens pain reliever. My daughter was fine this morning but took her to her regular doctor just in case. He said there diagnosis was completly wrong and even if she did have bronchiolitis they prescribed her the wrong meds. What a waste of time I will never go there again, and good thing I didn't give her the meds they prescribed lol.

1
★☆☆☆☆

I took my 2 yr. old daughter there yesterday at around 5:45 pm she was running a 102 fever and throwing up. I didn't get to go in the back until 10pm after I got back there they diagnosed her with bronchiolitis and sent her home with a prescription and told us to give her childrens pain reliever. My daughter was fine this morning but took her to her regular doctor just in case. He said there diagnosis was completly wrong and even if she did have bronchiolitis they prescribed her the wrong meds. What a waste of time I will never go there again, and good thing I didn't give her the meds they prescribed lol.

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1 out of 1 people found this review helpful.

.

I chose to go to the metroplex instead of darnell on base thinking it would be faster, boy was I wrong!!!! we got there at 10pm they got us registered and check in within the first hour and half i would say but after that we sat there untill 2 in the morning untill we were called back. The funny thing is we were on what they call fast track, one would thinkg it would be faster than the regular track, but it was actually slower and after sitting there for 3 and half hours there were people who just walked in within the last hour and were being called back. this really furated me so I asked the nurse why this was and she says because you are on fast track and for whatever reason fast track is moveing slower tonite. I said well thats not vary fare now is it, I mean we have been sitting here for 3 hours my daughter chin is gashed open and people are just walking in and out ahead of us. she said you can request regular track(or whatever the slow list is called) but why would someone request that when fast track is supposed to be for serious emergencies and is supposed to be faster. boy I tell you this place is ass backward and some of the nurses were rude when you asked anything about it. thankfully once we did got back there the doc was right in and glued her chin up and we were out. I just cant believe it took 4 hours to do that. I will never ever ever go back there, unless you enjoy waiting I would consider going somewhere else, while there i sat and listened to people tell stories of how long they have waited in there before. one from 8 at night till 6 next morning, and thee was one girl whom had gotten there at 5 and at 10 she was still waiting. Terrible they say they are building a new er and should be better staffed.

1
★☆☆☆☆

I chose to go to the metroplex instead of darnell on base thinking it would be faster, boy was I wrong!!!! we got there at 10pm they got us registered and check in within the first hour and half i would say but after that we sat there untill 2 in the morning untill we were called back. The funny thing is we were on what they call fast track, one would thinkg it would be faster than the regular track, but it was actually slower and after sitting there for 3 and half hours there were people who just walked in within the last hour and were being called back. this really furated me so I asked the nurse why this was and she says because you are on fast track and for whatever reason fast track is moveing slower tonite. I said well thats not vary fare now is it, I mean we have been sitting here for 3 hours my daughter chin is gashed open and people are just walking in and out ahead of us. she said you can request regular track(or whatever the slow list is called) but why would someone request that when fast track is supposed to be for serious emergencies and is supposed to be faster. boy I tell you this place is ass backward and some of the nurses were rude when you asked anything about it. thankfully once we did got back there the doc was right in and glued her chin up and we were out. I just cant believe it took 4 hours to do that. I will never ever ever go back there, unless you enjoy waiting I would consider going somewhere else, while there i sat and listened to people tell stories of how long they have waited in there before. one from 8 at night till 6 next morning, and thee was one girl whom had gotten there at 5 and at 10 she was still waiting. Terrible they say they are building a new er and should be better staffed.

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1 out of 1 people found this review helpful.

.

I am home and alive. I think the total disorganization at the hospital was over the top.
My surgery went fine, the Dr was amazing. My only complaint was the care in the hospital. The nurses that were in charge of my insulin checks and injections had no idea of how insulin works.
My blood sugar woulld fall to 60 faster than a dog after a bone and will shoot up to 480 in with the same speed.
There were Dr orders to check it every 2hrs but that didn't happen. And on 3 separate occasions it dropped to 77 through 61 which meant I was cold and clammy meaning I was about to pass out. Each time the dr ordered (hosp Dr not the ortho Dr) ordered 30 units of my fast acting insulin and between 5-8 units of the fast acting insulin. Had I allowed these injections I would have been put into an immediate diabetic coma.
No one would know what to look for unless my daughter was there to tell them.
My med pump was unplugged several times in the dead of night or early morning when they thought I was asleep. When confronted they would jump and run out of the room. This all began when I demanded a phone book so I could contact an attorney after I heard them outside of the bathroom saying that All they had to do was say I was so heavily medicated I wouldn't know if something was missing. They had been going though my bag.
Even asked me if I had a phone I wanted them to put away for me. I was up all night Thursday because I was going home on Fri am.
Daughter came up there and sat with me which surprised one of them when they walked in the room, thinking I was asleep and began going through my suitcase. I thought she had a mild heart attack when H yelled at her.
She ran out of there like she had rollerblades on.
I am so glad to be home and safe.
If I ever need anther procedure I will go to Scott & white This was at Metroplex. Stay as far away from Metroplex as you can!

1
★☆☆☆☆

I am home and alive. I think the total disorganization at the hospital was over the top.
My surgery went fine, the Dr was amazing. My only complaint was the care in the hospital. The nurses that were in charge of my insulin checks and injections had no idea of how insulin works.
My blood sugar woulld fall to 60 faster than a dog after a bone and will shoot up to 480 in with the same speed.
There were Dr orders to check it every 2hrs but that didn't happen. And on 3 separate occasions it dropped to 77 through 61 which meant I was cold and clammy meaning I was about to pass out. Each time the dr ordered (hosp Dr not the ortho Dr) ordered 30 units of my fast acting insulin and between 5-8 units of the fast acting insulin. Had I allowed these injections I would have been put into an immediate diabetic coma.
No one would know what to look for unless my daughter was there to tell them.
My med pump was unplugged several times in the dead of night or early morning when they thought I was asleep. When confronted they would jump and run out of the room. This all began when I demanded a phone book so I could contact an attorney after I heard them outside of the bathroom saying that All they had to do was say I was so heavily medicated I wouldn't know if something was missing. They had been going though my bag.
Even asked me if I had a phone I wanted them to put away for me. I was up all night Thursday because I was going home on Fri am.
Daughter came up there and sat with me which surprised one of them when they walked in the room, thinking I was asleep and began going through my suitcase. I thought she had a mild heart attack when H yelled at her.
She ran out of there like she had rollerblades on.
I am so glad to be home and safe.
If I ever need anther procedure I will go to Scott & white This was at Metroplex. Stay as far away from Metroplex as you can!

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1 out of 1 people found this review helpful.

.

I took my father to Metroplex ER because of a sudden illness, and I was so impressed with the professionalism and caring that he got by the nurses and doctors there. The nurses were very knowledgable, helpful and kind. Even though it was a stressfull time, and there were patients everywhere, they made sure we were taken care of.

5
★★★★★

I took my father to Metroplex ER because of a sudden illness, and I was so impressed with the professionalism and caring that he got by the nurses and doctors there. The nurses were very knowledgable, helpful and kind. Even though it was a stressfull time, and there were patients everywhere, they made sure we were taken care of.

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I recently suffered from a heart attack and went to Metroplex for care. The emergency room staff were extremely caring and professional. They worked quickly to relieve my pain and provide the best care. I was moved to ICU that evining and the nursing staff was excellent and gave me constant attention and care. Thank You!

PROS: Professional caring staff very proficient
CONS: none that I know of...........

5
★★★★★

I recently suffered from a heart attack and went to Metroplex for care. The emergency room staff were extremely caring and professional. They worked quickly to relieve my pain and provide the best care. I was moved to ICU that evining and the nursing staff was excellent and gave me constant attention and care. Thank You!

PROS: Professional caring staff very proficient
CONS: none that I know of...........

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.

I received very poor care from the nursing staff. I don't want to say that all the nurses there offered me poor care, but the two bad ones I had are the ones that stick out in my mind. One nurse told me that they didn't have ice for me to eat, when all I asked was for a refill. I knew that they had crushed ice because I had been chewing on it all night. Another nurse refused to call my doctor when I asked for a medicine to keep me from being sick to my stomach. It was very imperative that I not throw up because I had just had stomach surgery to rebuild my muscles, and to throw up would be extremely painful, yet the nurse didn't want to bother the doctor. Yikes!

2
★★☆☆☆

I received very poor care from the nursing staff. I don't want to say that all the nurses there offered me poor care, but the two bad ones I had are the ones that stick out in my mind. One nurse told me that they didn't have ice for me to eat, when all I asked was for a refill. I knew that they had crushed ice because I had been chewing on it all night. Another nurse refused to call my doctor when I asked for a medicine to keep me from being sick to my stomach. It was very imperative that I not throw up because I had just had stomach surgery to rebuild my muscles, and to throw up would be extremely painful, yet the nurse didn't want to bother the doctor. Yikes!

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1 out of 1 people found this review helpful.

.

thier nurses are the rudest people in the world i dont see them watching the monitiors at all the nurses have to many patients per nurse so the care there was bad. my friend came home with an infection

1
★☆☆☆☆

thier nurses are the rudest people in the world i dont see them watching the monitiors at all the nurses have to many patients per nurse so the care there was bad. my friend came home with an infection

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1 out of 1 people found this review helpful.

.

the staff and dr. are wonderful. they are very caring and the hospital is very clean. i hate hospital food, but theirs isnt that bad. the nursery staff...i felt comfortable leaving my son with them overnight.

5
★★★★★

the staff and dr. are wonderful. they are very caring and the hospital is very clean. i hate hospital food, but theirs isnt that bad. the nursery staff...i felt comfortable leaving my son with them overnight.

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