Xotic Tan

★★★★★

About Xotic Tan

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Personal Services

Personal Services
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Love this place. They have great beds and awesome deals every month.

3
★★★★★

Love this place. They have great beds and awesome deals every month.

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Great beds & prices! This place is great!

5
★★★★★

Great beds & prices! This place is great!

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Love this place!!! Great staff!!

3
★★★★★

Love this place!!! Great staff!!

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Hello fellow tanners:) Since I have had nothing but a positive and amazing experience here at Exotic Tan I felt it necessary to share my history with this company. I have been an active customer of Xotic for 5+ years and it has been their polished customer service that has kept me. The staff is incredible and highly knowledgeable when it comes to helping you choose a lotion, level of tanning or tanning education. Besides exceptional staff, Xotic Tan offers a highly well kept facility and beds. I rarely to almost never have to wait for a bed when I come to tan (which is always a plus). When asked by others for a recommendation on where to tan I always direct them to Xotic! Don't miss out on a becoming a member with this fantastic company.

5
★★★★★

Hello fellow tanners:) Since I have had nothing but a positive and amazing experience here at Exotic Tan I felt it necessary to share my history with this company. I have been an active customer of Xotic for 5+ years and it has been their polished customer service that has kept me. The staff is incredible and highly knowledgeable when it comes to helping you choose a lotion, level of tanning or tanning education. Besides exceptional staff, Xotic Tan offers a highly well kept facility and beds. I rarely to almost never have to wait for a bed when I come to tan (which is always a plus). When asked by others for a recommendation on where to tan I always direct them to Xotic! Don't miss out on a becoming a member with this fantastic company.

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Hello fellow tanners:) Since I have had nothing but a positive and amazing experience here at Exotic Tan I felt it necessary to share my history with this company. I have been an active customer of Xotic for 5+ years and it has been their

3
★★★★★

Hello fellow tanners:) Since I have had nothing but a positive and amazing experience here at Exotic Tan I felt it necessary to share my history with this company. I have been an active customer of Xotic for 5+ years and it has been their

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Xotic Tan is by far the BEST tanning salon I have been too! The staff is very professional yet extremely friendly! The beds are always spotless and I rarely have to wait for one! The amazing monthly deals are the best part! I just Purchased a deal last month that was by one month get one half off. And that included all bed types. Can't say enough positive things about this place! I will be returning every year as long as they are open! Hopefully for ever! : )

5
★★★★★

Xotic Tan is by far the BEST tanning salon I have been too! The staff is very professional yet extremely friendly! The beds are always spotless and I rarely have to wait for one! The amazing monthly deals are the best part! I just Purchased a deal last month that was by one month get one half off. And that included all bed types. Can't say enough positive things about this place! I will be returning every year as long as they are open! Hopefully for ever! : )

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Love this place! I have been tanning for many years now and Xotic Tan is by far the BEST salon I have been too! No money down, no contracts, Awesome beds and my favorite part ... I rarely have to wait to tan! I will Deffinately be

3
★★★★★

Love this place! I have been tanning for many years now and Xotic Tan is by far the BEST salon I have been too! No money down, no contracts, Awesome beds and my favorite part ... I rarely have to wait to tan! I will Deffinately be

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I love getting my spray tans here and it is the only place that I will go! The staff is very friendly, professional, and courteous. I also got a really great deal for a spray tan that was only $18. I hope that they continue this promo year round! My spray tan was a gorgeous color and was very even. If you want the perfect tan, look no further than Xotic Tan!

5
★★★★★

I love getting my spray tans here and it is the only place that I will go! The staff is very friendly, professional, and courteous. I also got a really great deal for a spray tan that was only $18. I hope that they continue this promo year round! My spray tan was a gorgeous color and was very even. If you want the perfect tan, look no further than Xotic Tan!

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My first experience spray tanning was at Xotic Tan and it surely will not be the last! The staff is super friendly and made me feel very comfortable. Also, the lady who does the spray tans is really good at what she does!

3
★★★★★

My first experience spray tanning was at Xotic Tan and it surely will not be the last! The staff is super friendly and made me feel very comfortable. Also, the lady who does the spray tans is really good at what she does!

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Xotic tan by far stands out from their competitors! The place is very clean nice beds! Most importantly the staff makes the company they are so friendly very helpful and always looking out for their customer to make sure you get the Best for your Money! Don't look anywhere else you have fund the right place!

5
★★★★★

Xotic tan by far stands out from their competitors! The place is very clean nice beds! Most importantly the staff makes the company they are so friendly very helpful and always looking out for their customer to make sure you get the Best for your Money! Don't look anywhere else you have fund the right place!

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Xotic Tan has been around the Keller/Ft.Worth area for more than 8 years. We were one of the first tanning salons in the area and God willing, we plan on staying a long time. We have zero intentions on degrading the surrounding tanning

3
★★★★★

Xotic Tan has been around the Keller/Ft.Worth area for more than 8 years. We were one of the first tanning salons in the area and God willing, we plan on staying a long time. We have zero intentions on degrading the surrounding tanning

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I signed up a couple of years ago for a membership, tanned for a month and didn't renew. I went down the street to Mega Tan and LOVED it...but it was just out of the way of going home. I decided to give Xotic Tan another shot being that it

3
★★★★★

I signed up a couple of years ago for a membership, tanned for a month and didn't renew. I went down the street to Mega Tan and LOVED it...but it was just out of the way of going home. I decided to give Xotic Tan another shot being that it

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I really enjoy going in and tanning at this place. It is very clean and i am treated great, rarely having to wait...i get upgraded to a LEVEL 5 bed if there aren't any LEVEL 2's available at the time, which is AWESOME!\r
\r
Also my

3
★★★★★

I really enjoy going in and tanning at this place. It is very clean and i am treated great, rarely having to wait...i get upgraded to a LEVEL 5 bed if there aren't any LEVEL 2's available at the time, which is AWESOME!\r
\r
Also my

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This place is awesome! I love their beds and the staff is very helpful. I would recommend this place to anyone who wants to tan in a relaxing and helpful environment. Thanks ya'll!

3
★★★★★

This place is awesome! I love their beds and the staff is very helpful. I would recommend this place to anyone who wants to tan in a relaxing and helpful environment. Thanks ya'll!

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I have been tanning with Xotic Tan for years. Recently the previous owners sold the establishment to an Amazing couple!!!! I know that so many would agree that the changes they have already made, have been great for people like me. It has always been clean, but the new owners pride themselves in making sure things are above & beyond what your would expect! The staff is well trained and walks most of their tanners down to the rooms as well as walks them out of the door as they are leaving!!! Great customer service!!!

4
★★★★☆

I have been tanning with Xotic Tan for years. Recently the previous owners sold the establishment to an Amazing couple!!!! I know that so many would agree that the changes they have already made, have been great for people like me. It has always been clean, but the new owners pride themselves in making sure things are above & beyond what your would expect! The staff is well trained and walks most of their tanners down to the rooms as well as walks them out of the door as they are leaving!!! Great customer service!!!

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This is the best airbrush I have ever had!! The girl is great at what she does and delivers great customer service! Follow up call the next day and specials to save on airbrush tans! I LOVE, LOVE my color no orange, no streaking, no smell

3
★★★★★

This is the best airbrush I have ever had!! The girl is great at what she does and delivers great customer service! Follow up call the next day and specials to save on airbrush tans! I LOVE, LOVE my color no orange, no streaking, no smell

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Nice place-clean -no waits-no contracts-very reasonable prices. Great staff. Checked out several other tanning salons in the Beach St area-by far the best

3
★★★★★

Nice place-clean -no waits-no contracts-very reasonable prices. Great staff. Checked out several other tanning salons in the Beach St area-by far the best

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So I must admit I have been tanning at Xotic Tan, formerly Ultra Tan for almost 7 years!! I have seen the changes over the years (good & bad) but never anything that would push me to use another salon. I recently saw the sign for Airbrush

3
★★★★★

So I must admit I have been tanning at Xotic Tan, formerly Ultra Tan for almost 7 years!! I have seen the changes over the years (good & bad) but never anything that would push me to use another salon. I recently saw the sign for Airbrush

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I have been tanning for awhile and this is the WORST tanning salon I have ever encountered! After going through my bag to make sure I did not have anything that would ruin their beds I was put through a sleazy sales tactic for their crap! Then they "accidentally" up-charged me and couldn't fix it! I am a 25 yr old MBA and was treated like an idiotic 15 yr old it, the staff is very degrading! The final topper is you have to partly clean your bed! I would say this is easily the worst tanning salon in the area!

1
★☆☆☆☆

I have been tanning for awhile and this is the WORST tanning salon I have ever encountered! After going through my bag to make sure I did not have anything that would ruin their beds I was put through a sleazy sales tactic for their crap! Then they "accidentally" up-charged me and couldn't fix it! I am a 25 yr old MBA and was treated like an idiotic 15 yr old it, the staff is very degrading! The final topper is you have to partly clean your bed! I would say this is easily the worst tanning salon in the area!

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Xotic went thru construction for 2 weeks! I tan their everyday and yes they switched out Mega beds for 2 UVA high pressure beds and a new UVB bed. I once was a salon employee at another salon and yes I know what UVA is! I personally prefer the UVA to UVB mist beds! It gives a much safer and depper bronze glow!And as of the date the post below was made, this is exactly when the construction started. They have been very nice to me the past 8 months ive been there! I checked into other area salons and they treated me like just another customer and watching the girl barely clean the bed at Mega Tan then tell someone is was ready was gross! Same employees, same owner in the past 8 months! Ive only seen one new girl their. Ive tanned at all the nearby salons and Xotic is where I will be staying!

2
★★★★☆

Xotic went thru construction for 2 weeks! I tan their everyday and yes they switched out Mega beds for 2 UVA high pressure beds and a new UVB bed. I once was a salon employee at another salon and yes I know what UVA is! I personally prefer the UVA to UVB mist beds! It gives a much safer and depper bronze glow!And as of the date the post below was made, this is exactly when the construction started. They have been very nice to me the past 8 months ive been there! I checked into other area salons and they treated me like just another customer and watching the girl barely clean the bed at Mega Tan then tell someone is was ready was gross! Same employees, same owner in the past 8 months! Ive only seen one new girl their. Ive tanned at all the nearby salons and Xotic is where I will be staying!

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In the beginning Xotic Tan had wonderful spray mist beds, clean environment, stylish decorations. The staff has changed. The staff is no longer knowledgeable. One staff member stated the maximum height of a tanner couldn't be any more than 5'13" or 14. The spray beds that once were so great, have all dried up. There are no mega spray beds available now even though their are MegaBed memberships still being sold. Take your own cleaning supplies as the great smell is just air freshener not cleanliness. What happened to this place? Management of this establishment has been left to the "owners" daughter, oh now i see. Happier Tanning can be had else where, this place was conveniently located, but amenities cleanliness, at least high-school educated staff (5'13" haha), industry knowledgeable, able to full fill membership sold. Xotic Tan has limited contact information, no web page, no good reputation with the better business bureau, Please, check them out, join at your own risk

1
★★☆☆☆

In the beginning Xotic Tan had wonderful spray mist beds, clean environment, stylish decorations. The staff has changed. The staff is no longer knowledgeable. One staff member stated the maximum height of a tanner couldn't be any more than 5'13" or 14. The spray beds that once were so great, have all dried up. There are no mega spray beds available now even though their are MegaBed memberships still being sold. Take your own cleaning supplies as the great smell is just air freshener not cleanliness. What happened to this place? Management of this establishment has been left to the "owners" daughter, oh now i see. Happier Tanning can be had else where, this place was conveniently located, but amenities cleanliness, at least high-school educated staff (5'13" haha), industry knowledgeable, able to full fill membership sold. Xotic Tan has limited contact information, no web page, no good reputation with the better business bureau, Please, check them out, join at your own risk

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This is the best tanning salon ever! They are very well educated about tanning. All of the staff is well educated. If you listen to them you will achieve your tanning goals. Those who do not like what they say or recommend a lower amount of time in the beds it is because of your skin color or likely hood of burning. Burning even once puts you in a higher risk category for skin cancer, a heakthy tan is one you can achiev without burning. I love everyone and they are all super friendly, it only takes the new people a little while to warm up. Then they are all like second family :)

2
★★★★★

This is the best tanning salon ever! They are very well educated about tanning. All of the staff is well educated. If you listen to them you will achieve your tanning goals. Those who do not like what they say or recommend a lower amount of time in the beds it is because of your skin color or likely hood of burning. Burning even once puts you in a higher risk category for skin cancer, a heakthy tan is one you can achiev without burning. I love everyone and they are all super friendly, it only takes the new people a little while to warm up. Then they are all like second family :)

Pros: everything

Cons: nothing

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I have really enjoyed my experience at this place.

I am a stickler for cleanliness in where I choose to tan and this place fits the bill.

I have been tanning for a few years at different places- usually for a couple of months a year before I go on vacation.

The staff and new owner of this place were fantastic. The fact that the owner is usually in the salon seems to help with everything being consistently clean, well run, and pleasant.

Unless the salon changes hands, I can't see myself going to any other salon in the area.

It's not your average fluorescently lit, white walled, bright orange, corporate salon. In fact, there isn't anything corporate about the place.

Except maybe the UPS store next door that causes some parking shortage in front of the salon around happy hour times.

2
★★★★★

I have really enjoyed my experience at this place.

I am a stickler for cleanliness in where I choose to tan and this place fits the bill.

I have been tanning for a few years at different places- usually for a couple of months a year before I go on vacation.

The staff and new owner of this place were fantastic. The fact that the owner is usually in the salon seems to help with everything being consistently clean, well run, and pleasant.

Unless the salon changes hands, I can't see myself going to any other salon in the area.

It's not your average fluorescently lit, white walled, bright orange, corporate salon. In fact, there isn't anything corporate about the place.

Except maybe the UPS store next door that causes some parking shortage in front of the salon around happy hour times.

Pros: CLEAN, WARM ATMOSHPERE, NEW BEDS

Cons: CAN GET CROWDED AT RUSH HOURS; CROWDED PARKING LOT AT TIMES

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I moved to Texas from Pittsburgh two months ago. By chance decided to walk into Xotic Tan after I shipped a package home to my mom. I am sooo happy I did. It is the best tanning salon.

The staff is super informed about the beds and the bulbs. I never knew there were so many different kinds of bulbs. I used to think the only difference in beds was stand up or lay down.

The tan I have now is amazing. They worked with me to understand my skin and the results I wanted. We picked a lotion and the best bed for me.

I could not be more pleased. The owner is always there and the place is spotless. I enjoy my tanning experience every time I visit the salon.

2
★★★★★

I moved to Texas from Pittsburgh two months ago. By chance decided to walk into Xotic Tan after I shipped a package home to my mom. I am sooo happy I did. It is the best tanning salon.

The staff is super informed about the beds and the bulbs. I never knew there were so many different kinds of bulbs. I used to think the only difference in beds was stand up or lay down.

The tan I have now is amazing. They worked with me to understand my skin and the results I wanted. We picked a lotion and the best bed for me.

I could not be more pleased. The owner is always there and the place is spotless. I enjoy my tanning experience every time I visit the salon.

Pros: Friendly Staff, Clean Beds

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This salon stands out from all the "others". Extremely clean, awesome decor, very friendly & knowledgeable owners & staff. Big selection of lotions for all skin types. Many different styles and variety of beds.........beds that you get results in!!!!! **They also do teeth whitening with amazing results**!! Customer friendly hours that fit almost anyones schedule. **Any of the negative reviews written here were posted prior to September 2008, which is when ownership changed. Lots & lots of changes............ALL FOR THE BETTER!!!!!!!!! Go check them out, you will be very glad you did!!!

2
★★★★★

This salon stands out from all the "others". Extremely clean, awesome decor, very friendly & knowledgeable owners & staff. Big selection of lotions for all skin types. Many different styles and variety of beds.........beds that you get results in!!!!! **They also do teeth whitening with amazing results**!! Customer friendly hours that fit almost anyones schedule. **Any of the negative reviews written here were posted prior to September 2008, which is when ownership changed. Lots & lots of changes............ALL FOR THE BETTER!!!!!!!!! Go check them out, you will be very glad you did!!!

Pros: VERY CLEAN, FRIENDLY & PROFESSIONAL STAFF

Cons: What are the drawbacks?

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The people who put down this place are either one of two things:
1.) ticked off b/c they did NOT read the terms and conditions BEFORE they signed their name on the AGREEMENT not a CONTRACT, then tried to label themselves as "special" and better than anyone else, therefore the rules that they didn't read all of a sudden do not apply to them! For ex: there is a 100% service gaurantee, not money back gaurantee. What they don't realize is that just about ALL tanning salons have this SAME policy! It is your fault that you didn't read them, not theirs!!! IDIOTS!
2.) This company is not a corporate company, it is a family run company- they reserve the right to tell you no, and why! If your child who is 18(legally an adult) says they want to tan in the bed for a time longer than they staff suggests, for im sure insurance purposes, they can refuse the service! They do not want to risk their salon and the employees on behalf of your ignorant and stubborn child! THEY DO NOT WANT TO BURN YOUR KID, BUT THEY ALSO DON'T WANT TO HAVE TO BE FACED WITH A LAW$UIT!!! It makes sense! You would probably do the same if you owned your own tanning salon!!!!
The people that work their are certified & know more than any other salon I have ever been to. It's not just a, okay what bed and how long! It's they want to make sure if your going to do it, then do it right!! They want to inform you as well as protect you! They are super super clean, super super friendly, and very knowledgable! I will always tan there b/c it is hard to find a place that cares so much about your skin and tan, they reward the loyal customers, they are o.c.d on cleanliness, and their beds always give me color! <-- but then again, I listen to them just like I listen to my doctor! My doctor knows whats best for my health, and they know whats best for my tan!!! I highly highly recommend this place!! Tan on Xotic Tan!!

2
★★★★★

The people who put down this place are either one of two things:
1.) ticked off b/c they did NOT read the terms and conditions BEFORE they signed their name on the AGREEMENT not a CONTRACT, then tried to label themselves as "special" and better than anyone else, therefore the rules that they didn't read all of a sudden do not apply to them! For ex: there is a 100% service gaurantee, not money back gaurantee. What they don't realize is that just about ALL tanning salons have this SAME policy! It is your fault that you didn't read them, not theirs!!! IDIOTS!
2.) This company is not a corporate company, it is a family run company- they reserve the right to tell you no, and why! If your child who is 18(legally an adult) says they want to tan in the bed for a time longer than they staff suggests, for im sure insurance purposes, they can refuse the service! They do not want to risk their salon and the employees on behalf of your ignorant and stubborn child! THEY DO NOT WANT TO BURN YOUR KID, BUT THEY ALSO DON'T WANT TO HAVE TO BE FACED WITH A LAW$UIT!!! It makes sense! You would probably do the same if you owned your own tanning salon!!!!
The people that work their are certified & know more than any other salon I have ever been to. It's not just a, okay what bed and how long! It's they want to make sure if your going to do it, then do it right!! They want to inform you as well as protect you! They are super super clean, super super friendly, and very knowledgable! I will always tan there b/c it is hard to find a place that cares so much about your skin and tan, they reward the loyal customers, they are o.c.d on cleanliness, and their beds always give me color! <-- but then again, I listen to them just like I listen to my doctor! My doctor knows whats best for my health, and they know whats best for my tan!!! I highly highly recommend this place!! Tan on Xotic Tan!!

Pros: EVERYTHING

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Sleezy sales tactics (they are pushy and will try to say anything to make you think any product that isn't sold by them is a fake,dangerous, or will damage their beds)
BAD customer service(management/ owner is worse than the staff...THEY are more important than YOU)
Staff expertise is almost non existant (they claim to be "certified" and yet none of them seems to know the science of UV light or tanning products any better than the customers they are serving) I am a former salon owner that IS certified in UV light and skin care by SAE, and I was appaulled at their lack knowledge.
This salon has "Bankers hours" 10-6 Fri and sat and closed on sunday? get with the times! the hours need to be convenient for the CUSTOMERS not the owner/staff! LMAO!!
I feel like an idiot for signing a contract with these people because I will NEVER go back there again and they get to keep all the $$$ I gave them for my membership(there is a no refund clause in the contract....I wonder why? maybe because they know that many people will "wise up" and go elsewhere, and giving back most of the money they make would put them out of business....without that no refund policy they would have had to close up shop long ago...)

0
★☆☆☆☆

Sleezy sales tactics (they are pushy and will try to say anything to make you think any product that isn't sold by them is a fake,dangerous, or will damage their beds)
BAD customer service(management/ owner is worse than the staff...THEY are more important than YOU)
Staff expertise is almost non existant (they claim to be "certified" and yet none of them seems to know the science of UV light or tanning products any better than the customers they are serving) I am a former salon owner that IS certified in UV light and skin care by SAE, and I was appaulled at their lack knowledge.
This salon has "Bankers hours" 10-6 Fri and sat and closed on sunday? get with the times! the hours need to be convenient for the CUSTOMERS not the owner/staff! LMAO!!
I feel like an idiot for signing a contract with these people because I will NEVER go back there again and they get to keep all the $$$ I gave them for my membership(there is a no refund clause in the contract....I wonder why? maybe because they know that many people will "wise up" and go elsewhere, and giving back most of the money they make would put them out of business....without that no refund policy they would have had to close up shop long ago...)

Pros: proximity to my house

Cons: sleezy sales tactics, awful customer service,certified staff? LMAO! Bankers hours

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I have tanned alot of places and Xotic Tan is best. The staff is smart about tanning. I never burned. They helped me get a great tan without burning! I read the review about the staff being pushy about what beds to use and what productsto use. I honestly didnt have this experience. I felt they were very helpful with what beds to use and what products would work best for my skin. I have got the best tan at Xotic Tan. One time there was a customer in front of me and he had to sign a waiver. He wanted to tan the max time. The women told him he would burn. He wanted to burn so he had signed a waiver. It was no big deal. He signed the waiver and im sure got a great sunburn.He was sheet white! I unfortunately do not like to burn and the staff there is knowledgable about the beds and products. I would recommend this place to anyone that wants knowledgable people behind the counter instead of young kids that dont care.

2
★★★★★

I have tanned alot of places and Xotic Tan is best. The staff is smart about tanning. I never burned. They helped me get a great tan without burning! I read the review about the staff being pushy about what beds to use and what productsto use. I honestly didnt have this experience. I felt they were very helpful with what beds to use and what products would work best for my skin. I have got the best tan at Xotic Tan. One time there was a customer in front of me and he had to sign a waiver. He wanted to tan the max time. The women told him he would burn. He wanted to burn so he had signed a waiver. It was no big deal. He signed the waiver and im sure got a great sunburn.He was sheet white! I unfortunately do not like to burn and the staff there is knowledgable about the beds and products. I would recommend this place to anyone that wants knowledgable people behind the counter instead of young kids that dont care.

Pros: Great clean place, great knowledgable staff, GOT A GREAT TAN!

Cons: parking

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My boyfriend recently purchased a membership for me and I am loving it! Being that summer is around the corner, having a nice/well trained staff to assist me I am loving this place! The staff is friendly and very helpful!~ They are your sweet/down to earth staff! The tanning areas are wonderfully decorated and I just feel so relaxed as soon as I walk into their salon! In addition,; they carry these wonderful, smelling candles that I just purchased for my daughters room!

2
★★★★☆

My boyfriend recently purchased a membership for me and I am loving it! Being that summer is around the corner, having a nice/well trained staff to assist me I am loving this place! The staff is friendly and very helpful!~ They are your sweet/down to earth staff! The tanning areas are wonderfully decorated and I just feel so relaxed as soon as I walk into their salon! In addition,; they carry these wonderful, smelling candles that I just purchased for my daughters room!

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The decor drew me into this facility - a fun, kind of tribal feel. While there are a couple of really nice folks on staff, there are also a few very slow and seemingly not well trained kids that make answering questions, processing forms or reviewing account details truly tedious. I find the manager to be over pushy and often unpleasant, seeming to lack a concern for what the customer wants and preferring to tell the customer what they should have and why she is the authority to tell them so or push them into plans, products, time spent in a bed, which bed they may use, etc. If I would have known what I was getting into, I never would have committed to a contract with this establishment, based on the manager's attitude. The facility has only been clean in my experience, and while I definitely wouldn't recommend it to anyone, I don't hate it either. The prices are not competitive enough to even consider returning once my contract is up.

1
★★☆☆☆

The decor drew me into this facility - a fun, kind of tribal feel. While there are a couple of really nice folks on staff, there are also a few very slow and seemingly not well trained kids that make answering questions, processing forms or reviewing account details truly tedious. I find the manager to be over pushy and often unpleasant, seeming to lack a concern for what the customer wants and preferring to tell the customer what they should have and why she is the authority to tell them so or push them into plans, products, time spent in a bed, which bed they may use, etc. If I would have known what I was getting into, I never would have committed to a contract with this establishment, based on the manager's attitude. The facility has only been clean in my experience, and while I definitely wouldn't recommend it to anyone, I don't hate it either. The prices are not competitive enough to even consider returning once my contract is up.

Pros: Decor, cleanliness

Cons: Pushy sometimes rude manager

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I have been tanning since 1997 and have used several places in and around Keller and Southlake. I must say as I start my 3rd year at Xotic Tan it is by far the best place I have found to tan. The 3 most important things I look for are good customer service, competitive pricing and cleanliness. I have found all 3 at Xotic Tan. I am usually greeted by name when I enter. If I have any questions they are answered. I also like that they ask me about my tanning. Am I happy with my tan? Do I need lotion? Have I tried any different beds? Other tanning salons usually just take your money and then herd you in and right back out. Not so at Xotic Tan. They actually take an interest in what you are trying to achieve with your tan. If you are looking for a new place to tan or just starting out try Xotic Tan and you will enjoy the experience.

2
★★★★★

I have been tanning since 1997 and have used several places in and around Keller and Southlake. I must say as I start my 3rd year at Xotic Tan it is by far the best place I have found to tan. The 3 most important things I look for are good customer service, competitive pricing and cleanliness. I have found all 3 at Xotic Tan. I am usually greeted by name when I enter. If I have any questions they are answered. I also like that they ask me about my tanning. Am I happy with my tan? Do I need lotion? Have I tried any different beds? Other tanning salons usually just take your money and then herd you in and right back out. Not so at Xotic Tan. They actually take an interest in what you are trying to achieve with your tan. If you are looking for a new place to tan or just starting out try Xotic Tan and you will enjoy the experience.

Pros: Good Customer Service, competitive pricing and cleanliness

Cons: None

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I was very sad to hear the owner and the business was getting such negative feedback - so I decided to let people know what my experience has been. I have been tanning here for about 3 years. I won't say I have always received stellar service, because there have been a few younger people who have worked there and obviously didn't care. But for the majority of my 3 years here, I have ALWAYS been treated with the utmost courtesy. The owners and most staff members have always taken an interest in my tanning and they are EXTREMELY knowledgeable. I have seen them deal with some very difficult customers and they have always been nice and have appeared to be trying to help them. I do feel some people exagerate things way out of proportion. This is a great place to tan and I would and do recommend it highly to friends and family. Please don't let the ravings of a few scare you away. This is the best tanning place I have used in over 10 years. There are some people who just are never pleased or happy no matter what. I for one am a VERY happy and satisfied customer of Xotic Tan.

2
★★★★★

I was very sad to hear the owner and the business was getting such negative feedback - so I decided to let people know what my experience has been. I have been tanning here for about 3 years. I won't say I have always received stellar service, because there have been a few younger people who have worked there and obviously didn't care. But for the majority of my 3 years here, I have ALWAYS been treated with the utmost courtesy. The owners and most staff members have always taken an interest in my tanning and they are EXTREMELY knowledgeable. I have seen them deal with some very difficult customers and they have always been nice and have appeared to be trying to help them. I do feel some people exagerate things way out of proportion. This is a great place to tan and I would and do recommend it highly to friends and family. Please don't let the ravings of a few scare you away. This is the best tanning place I have used in over 10 years. There are some people who just are never pleased or happy no matter what. I for one am a VERY happy and satisfied customer of Xotic Tan.

Pros: Service, results, helpful

Cons: parking

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This place has horrible customer service. I had purchased a six month unlimited membership and used 5 times, I got orders to go overseas and took them my orders and was told they would put on a year freeze. After my year I went in while I was on leave and asked again to either get my money back or freeze my account again because I had to serve more time due to the reactivation. I was told they would give me a bottle of tanning lotion to use at the salon I was using at where I was stationed. That was not ok with me. I paid over 200 for the membership and expected something more than a 50 bottle of product! I am now back and went in and asked if they would honor the membership and was told that they would give me some of the time back if I purchased another membership! Then as I got upset and told them I would bring in my orders again-being that they said they never got them the first time-I was told the same thing. I walked out unhappy and they got over 200 of my money for no service. I have never had such poor customer service; and to military member who is fighting for their freedom over here in the states, that is just wrong!

0
★☆☆☆☆

This place has horrible customer service. I had purchased a six month unlimited membership and used 5 times, I got orders to go overseas and took them my orders and was told they would put on a year freeze. After my year I went in while I was on leave and asked again to either get my money back or freeze my account again because I had to serve more time due to the reactivation. I was told they would give me a bottle of tanning lotion to use at the salon I was using at where I was stationed. That was not ok with me. I paid over 200 for the membership and expected something more than a 50 bottle of product! I am now back and went in and asked if they would honor the membership and was told that they would give me some of the time back if I purchased another membership! Then as I got upset and told them I would bring in my orders again-being that they said they never got them the first time-I was told the same thing. I walked out unhappy and they got over 200 of my money for no service. I have never had such poor customer service; and to military member who is fighting for their freedom over here in the states, that is just wrong!

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I went in to Xotic Tan today. I am new to the area, having just moved from California about 2 months ago. First of all, the Salon is very pretty; not like the typical tanning salons in the area. The staff was super friendly and helpful and answered all my questions. They had options that would please anyone, great prices and no contracts which I found very appealing. The beds were amazing and the entire salon was so clean. As a thank you, I got 20% off my lotion and they were so friendly and helpful. I saw results from my first tan today! Thanks again for making this a great experience. A. Capell

2
★★★★★

I went in to Xotic Tan today. I am new to the area, having just moved from California about 2 months ago. First of all, the Salon is very pretty; not like the typical tanning salons in the area. The staff was super friendly and helpful and answered all my questions. They had options that would please anyone, great prices and no contracts which I found very appealing. The beds were amazing and the entire salon was so clean. As a thank you, I got 20% off my lotion and they were so friendly and helpful. I saw results from my first tan today! Thanks again for making this a great experience. A. Capell

Pros: Price, Cleanliness, Knowledgeable, Friendly

Cons: NONE

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First of all, I've tanned at several of the places in the area and was getting really tired of not getting a good tan and feeling like the staff didn't care about me or my tan. This place is a breath of fresh air!!! The staff seems to know what they are doing and they really seem to care about their customers. While I was there, I noticed they knew EVERY customer's name!! That was impressive. Everything I saw was SUPER clean. I even checked out the restroom and it was great. I had shopped around before going there, and I was surprised at how reasonable their prices are. They listened to what I wanted and didn't try to get me to buy something I didn't want or need - that was nice. I didn't tan today, but I'm really looking forward to tanning here. So far, so good!!

2
★★★★★

First of all, I've tanned at several of the places in the area and was getting really tired of not getting a good tan and feeling like the staff didn't care about me or my tan. This place is a breath of fresh air!!! The staff seems to know what they are doing and they really seem to care about their customers. While I was there, I noticed they knew EVERY customer's name!! That was impressive. Everything I saw was SUPER clean. I even checked out the restroom and it was great. I had shopped around before going there, and I was surprised at how reasonable their prices are. They listened to what I wanted and didn't try to get me to buy something I didn't want or need - that was nice. I didn't tan today, but I'm really looking forward to tanning here. So far, so good!!

Pros: Friendly, clean, good prices

Cons: nothing

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Great staff, and friendly owner - VERY CLEAN - they know your name when you come in. Very knoweldgeable about products and laws governing tanning - the 24 hour law - they really take care of their customers! Great Job!

2
★★★★★

Great staff, and friendly owner - VERY CLEAN - they know your name when you come in. Very knoweldgeable about products and laws governing tanning - the 24 hour law - they really take care of their customers! Great Job!

Pros: Very friendly, knowledgeable, very cool interior - ecclectic and funky

 

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