Chase Bank

Very slow posts to account... Bank of America, Wells Fargo, Home Federal, etc all posted immediately for most credit/debit card transactions (primarily when run as credit). Chase Bank has yet to post two $0.84 purchases I made five days ago. That and they have placed a 3 day hold on funds over $500 on my paycheck (ie: major employer's check for $816 only gave me the ability to use $500 of the check until the "delayed time" had passed, which is something that, specifically, Bank of America did not do... Looking over my account today, however, the check shows as in my account pending, but I have $0 of it available for immediate use... Not sure what they're waiting for... Online system gives no head's up as far as what is pending, since I don't even think the bank knows what is pending...

Posted 09/18/09 | Report Abuse

Was this review helpful to you?

You say CONTACT US- but it doesn't work.

You need a better online system. Yours is not user friendly at all. I have an account with chase and have been trying to send an email to you guys using my chase online system, and it takes me nowhere.
I never had this kind of problems with WAMU- Please concider a new IT system.

Posted 09/05/09 | Report Abuse

Was this review helpful to you?

I've moved a lot over the past few years, so I've had accounts at most of the major banks. Although the customer service at Chase is great, the bank is just SO slow - it takes so long for everything to post to your account, and the online banking feature is basically useless as it doesn't reflect the current status of your account... It just isn't very efficient compared to many of the other banks I've used!

Posted 07/17/05 | Report Abuse

Was this review helpful to you?