Best Value of 14th Street Inc.

★★☆☆☆

About Best Value of 14th Street Inc.

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P C Richard & Son

120 E 14th St New York, NY

2.2857 14
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Con company!

I bought an iPhone 3g which seemed to be working fine in the store, but when I got home and connected it to the laptop in order to update the software, it turned out to be a locked phone, for no further use. I tried to return it the day after, but they refused to take it back, or even say anything at all. Whenever I tried to convince the conman this was not okay for an expensive phone, not to work, he just ignored me. So I told him he could either take it back or I'd just swap it with something else on my way out of the store, he got really furios, and unpleasant.

I left the place with lost money and a useless phone :(

It's funny they can sell things that do not work and get away with it?

It's definitely the worse service and experience I've had with a salesman/conman in my life, I wouldn't recommend that rat's nest to anybody.

I talked with an officer on the street that same day, who told me the place might pull the plug any day soon, since they've received lot's of bad reports already, and I wish it'd happen very soon!

1
★☆☆☆☆

Con company!

I bought an iPhone 3g which seemed to be working fine in the store, but when I got home and connected it to the laptop in order to update the software, it turned out to be a locked phone, for no further use. I tried to return it the day after, but they refused to take it back, or even say anything at all. Whenever I tried to convince the conman this was not okay for an expensive phone, not to work, he just ignored me. So I told him he could either take it back or I'd just swap it with something else on my way out of the store, he got really furios, and unpleasant.

I left the place with lost money and a useless phone :(

It's funny they can sell things that do not work and get away with it?

It's definitely the worse service and experience I've had with a salesman/conman in my life, I wouldn't recommend that rat's nest to anybody.

I talked with an officer on the street that same day, who told me the place might pull the plug any day soon, since they've received lot's of bad reports already, and I wish it'd happen very soon!

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Best store ever. the salesman chelo. who is in charger of the cellphone is the best. i brought 3 iphone and one of them wast not working . he changed for me right away. best store ever.

5
★★★★★

Best store ever. the salesman chelo. who is in charger of the cellphone is the best. i brought 3 iphone and one of them wast not working . he changed for me right away. best store ever.

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0 out of 1 people found this review helpful.

.

This shop and those working there are bunch of thieves. I bought 5 portable AC's and upon going home and opening the boxes, every single one had something missing. Remotes missing, wheels missing. I returned to the store multiple times to try to get the missing parts but they keep asking me to come back later. They gave me couple of remotes that still didn't work. They gave me only two of more than 5 missing wheels.
Once I started to run the AC's and after few hours I realized that they were leaking water (3 of them were leaking) and that's when I realized that they were missing plugs. Went back to the store and they supplied me with the plugs. The leaking didn't stop. I took two AC's back to the store to return or exchange....they refused return. They gave me another two AC's (I even had to pay difference in price as they said that they don't have more of the same model. I took the two back home and guess what, they are still leaking. I went back to the store and had a big argument with them. They refused to return me any money. They said their policy only allows exchange. I said, but I already tried exchanges and I can't just keep renting cars and go back and force. They didn't care. I got angry and loud and they still didn't care.
Finally I decided to take them to court. I filed a claim against them with consumer protection agency but of course again they don't care. I even called and spoke with the manager who was rude and he said that I can go do what ever I like. They believe that either you will give up or even if you get judgment from court it will not affect them that much.
My court date is coming up soon and will see. I will make sure they will lose more than what they owe me. I will go stand by the store's door everyday until they loose enough customers.

1
★☆☆☆☆

This shop and those working there are bunch of thieves. I bought 5 portable AC's and upon going home and opening the boxes, every single one had something missing. Remotes missing, wheels missing. I returned to the store multiple times to try to get the missing parts but they keep asking me to come back later. They gave me couple of remotes that still didn't work. They gave me only two of more than 5 missing wheels.
Once I started to run the AC's and after few hours I realized that they were leaking water (3 of them were leaking) and that's when I realized that they were missing plugs. Went back to the store and they supplied me with the plugs. The leaking didn't stop. I took two AC's back to the store to return or exchange....they refused return. They gave me another two AC's (I even had to pay difference in price as they said that they don't have more of the same model. I took the two back home and guess what, they are still leaking. I went back to the store and had a big argument with them. They refused to return me any money. They said their policy only allows exchange. I said, but I already tried exchanges and I can't just keep renting cars and go back and force. They didn't care. I got angry and loud and they still didn't care.
Finally I decided to take them to court. I filed a claim against them with consumer protection agency but of course again they don't care. I even called and spoke with the manager who was rude and he said that I can go do what ever I like. They believe that either you will give up or even if you get judgment from court it will not affect them that much.
My court date is coming up soon and will see. I will make sure they will lose more than what they owe me. I will go stand by the store's door everyday until they loose enough customers.

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1 out of 1 people found this review helpful.

.

I bought two 32 inch samsung lcd t.vs from these guys. took them home they worked. on the third day one stopped but the salesman mike did tell me it was refurbished. I took the t.v back exchanged it. still buying my electronics there for the past 14 years. help in education people certified refurb 90 days warranty j&r sells bestbuy sells it too

4
★★★★☆

I bought two 32 inch samsung lcd t.vs from these guys. took them home they worked. on the third day one stopped but the salesman mike did tell me it was refurbished. I took the t.v back exchanged it. still buying my electronics there for the past 14 years. help in education people certified refurb 90 days warranty j&r sells bestbuy sells it too

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.

The worse store ever ever EVER!
No credit,
No refunds,
PRICES in 2-3 times higher than on any NY store,
Refund only 5 days minus holidays!
Sale persons extremely rude when you return back anything!
Never ever come back!
Only for people who accidentally come to this store!
Managers do not care about anything!
I wish they run out of business!
They made me nervous for 2 hours!
Hate them all!

1
★☆☆☆☆

The worse store ever ever EVER!
No credit,
No refunds,
PRICES in 2-3 times higher than on any NY store,
Refund only 5 days minus holidays!
Sale persons extremely rude when you return back anything!
Never ever come back!
Only for people who accidentally come to this store!
Managers do not care about anything!
I wish they run out of business!
They made me nervous for 2 hours!
Hate them all!

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1 out of 1 people found this review helpful.

.

Sold me a pirated copy of Windows 7. Didn't deliver on time, and only admitted that the item in question was open-box when I actually visually inspected.

Don't shop there. They're ripoff artists.

1
★☆☆☆☆

Sold me a pirated copy of Windows 7. Didn't deliver on time, and only admitted that the item in question was open-box when I actually visually inspected.

Don't shop there. They're ripoff artists.

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1 out of 1 people found this review helpful.

.

I recently purchased a "brand new" Computer from this store and when i took it home realized it was missing drivers and wouldn't connect to the internet.I then had to bring it all the way back to Manhattan.where i was told there was a problem with it and it would be ready by a specific date. I then called on the day that i was told to pick up the computer ..of course it wasn't ready!! I was also hung up on 3 times and spoken to extremely rudely for asking for my money back . After I get an apology from the manager who said his worker just had a bad morning ! I am told to pick it up the following day. Now i have the computer in my house and it runs extremely slow ...i am just too fed up to even bother going back to the store again to complain so ill take my losses and get it fixed somewhere else!!! Horrible customer service!!!!

1
★☆☆☆☆

I recently purchased a "brand new" Computer from this store and when i took it home realized it was missing drivers and wouldn't connect to the internet.I then had to bring it all the way back to Manhattan.where i was told there was a problem with it and it would be ready by a specific date. I then called on the day that i was told to pick up the computer ..of course it wasn't ready!! I was also hung up on 3 times and spoken to extremely rudely for asking for my money back . After I get an apology from the manager who said his worker just had a bad morning ! I am told to pick it up the following day. Now i have the computer in my house and it runs extremely slow ...i am just too fed up to even bother going back to the store again to complain so ill take my losses and get it fixed somewhere else!!! Horrible customer service!!!!

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.

I bought the laptop "Acer 6920" last summer there. I had lot of problems with it and no guarantee, of course.
P.s. Dylan say hello to your brother David :)

1
★☆☆☆☆

I bought the laptop "Acer 6920" last summer there. I had lot of problems with it and no guarantee, of course.
P.s. Dylan say hello to your brother David :)

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1 out of 1 people found this review helpful.

.

My parents were taken in by the sales staff and bought a faulty GPS system (the box had been opened). I tried to get a refund and was dealt with very rudely, and offered a replacement gps at a higher price. When I looked up the GPS they offered me (again the box they showed me had been opened) I found the same product for HALF the price from the manufacturer???
What a bunch of criminal NEVER BUY THEIR FAULTY OVERPRICED JUNK

1
★☆☆☆☆

My parents were taken in by the sales staff and bought a faulty GPS system (the box had been opened). I tried to get a refund and was dealt with very rudely, and offered a replacement gps at a higher price. When I looked up the GPS they offered me (again the box they showed me had been opened) I found the same product for HALF the price from the manufacturer???
What a bunch of criminal NEVER BUY THEIR FAULTY OVERPRICED JUNK

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.

Don't bother walking in. They wouldn't give me a refund for the merchandise I bought. I hadn't even walked out of the store when I found out it wasn't compatible with my cell--they sold it by telling me it would work on all cell phones. Then they tried to bully me when I asked for a refund. These guys are lying creeps and give retailing a bad name.

1
★☆☆☆☆

Don't bother walking in. They wouldn't give me a refund for the merchandise I bought. I hadn't even walked out of the store when I found out it wasn't compatible with my cell--they sold it by telling me it would work on all cell phones. Then they tried to bully me when I asked for a refund. These guys are lying creeps and give retailing a bad name.

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1 out of 1 people found this review helpful.

.

I bought a laptop and mobile phone here in March 2007 and had nothing but trouble with both of them. THe guy who sold them to me was a fast talking con man. The laptop sold to me as new turned out to be a 'refurbished' model that only had 3 months warranty. It also came with a virus that caused havoc for months and eventually created a situation where it had to be repaired with a new hard disk and motherboard - a SECOND time! But with no warranty cover. Likewise, my phone had problems from the start and in retrospect this was probably a 'refurbished' model as well. They do not give you proper receipts at this place and I should have known better the day I was in the store where I witnessed several disgruntled customers bringing back their goods.

5
★★★★★

I bought a laptop and mobile phone here in March 2007 and had nothing but trouble with both of them. THe guy who sold them to me was a fast talking con man. The laptop sold to me as new turned out to be a 'refurbished' model that only had 3 months warranty. It also came with a virus that caused havoc for months and eventually created a situation where it had to be repaired with a new hard disk and motherboard - a SECOND time! But with no warranty cover. Likewise, my phone had problems from the start and in retrospect this was probably a 'refurbished' model as well. They do not give you proper receipts at this place and I should have known better the day I was in the store where I witnessed several disgruntled customers bringing back their goods.

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.

The tv is great I love it. Its best tv in the world and I love this campany! I also love the radio, its the great radio that I had and I will buy more stuff at this campany.

4
★★★★☆

The tv is great I love it. Its best tv in the world and I love this campany! I also love the radio, its the great radio that I had and I will buy more stuff at this campany.

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0 out of 1 people found this review helpful.

.

If you value your hard earned money, dont even walk into this store.
No guarantee..
No warranty..
No refund....
No store credit.
Bought an IPOD which proved faulty. They obviously refused to give me a refund or even a store credit (Even though when purchasing they told me i could). The manager went as far as asking why i bought it in the first place. i could only exchange the ipod for another cheap faulty ipod. HELL NO!! i walked out without anything, ipod, credit or refund. They'll anger you that much!!!! Save yourself the trouble, pay the extra $20 and buy from a real store!!!!

1
★☆☆☆☆

If you value your hard earned money, dont even walk into this store.
No guarantee..
No warranty..
No refund....
No store credit.
Bought an IPOD which proved faulty. They obviously refused to give me a refund or even a store credit (Even though when purchasing they told me i could). The manager went as far as asking why i bought it in the first place. i could only exchange the ipod for another cheap faulty ipod. HELL NO!! i walked out without anything, ipod, credit or refund. They'll anger you that much!!!! Save yourself the trouble, pay the extra $20 and buy from a real store!!!!

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.

If you like electronics like iPods, big screen TVs and mobile phones, check this place out.

It's very shady. The staff are all sort of random foreign guys who try to bully you into buying something.

But they're all bark and no bite.

See once you express interest in something, they will start wheeling and dealing. See how low they will go for you. And they can get pretty low.

One word of advice - don't take the first or second offers they make you.

5
★★★★★

If you like electronics like iPods, big screen TVs and mobile phones, check this place out.

It's very shady. The staff are all sort of random foreign guys who try to bully you into buying something.

But they're all bark and no bite.

See once you express interest in something, they will start wheeling and dealing. See how low they will go for you. And they can get pretty low.

One word of advice - don't take the first or second offers they make you.

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