Wedding Chapel Bridals

★★★☆☆
  • 7201 Bass Lake Rd

    New Hope, MN 55428

    Map & Directions
  • 763-533-4228

3.093 43
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HORRIBLE SERVICE. When you order of course they're nice. Anything after that is GARBAGE. We received our dresses the week before the wedding. They measured wrong and refused to discount the alterations we should not have needed. If you

3
★★★★★

HORRIBLE SERVICE. When you order of course they're nice. Anything after that is GARBAGE. We received our dresses the week before the wedding. They measured wrong and refused to discount the alterations we should not have needed. If you

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This literally was the worst bridal experience ever :/ This was my second time trying on dresses so I had only been to one other shop and I was in excitement mode as I walked in. Right off the bat my sales woman, Spinner was her name,

3
★★★★★

This literally was the worst bridal experience ever :/ This was my second time trying on dresses so I had only been to one other shop and I was in excitement mode as I walked in. Right off the bat my sales woman, Spinner was her name,

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The initial purchase of the dress and first consultation went great. I was told that my dress came in and if I gave a 24 hour notice I could try on the dress anytime. I called on a Monday to book a time to come in that Saturday..I was told

3
★★★★★

The initial purchase of the dress and first consultation went great. I was told that my dress came in and if I gave a 24 hour notice I could try on the dress anytime. I called on a Monday to book a time to come in that Saturday..I was told

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I called the Wedding Chapel tonight looking to see if they had a sample of a bridal gown for me to try on, first of all they told me they were to busy to help me over the phone and whoever 'Mary' is said a consultant would have to call me

3
★★★★★

I called the Wedding Chapel tonight looking to see if they had a sample of a bridal gown for me to try on, first of all they told me they were to busy to help me over the phone and whoever 'Mary' is said a consultant would have to call me

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Nice gown selection, but horrible customer service. They don't return your calls and show no concern for their customers.

2
★★☆☆☆

Nice gown selection, but horrible customer service. They don't return your calls and show no concern for their customers.

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Well, I'm glad I didn't read the reviews before I went to the Wedding Chapel because it would have stopped me from probably having one of the best shopping experiences I've had for my wedding so far. The shop is outside of the T.C. Metro

3
★★★★★

Well, I'm glad I didn't read the reviews before I went to the Wedding Chapel because it would have stopped me from probably having one of the best shopping experiences I've had for my wedding so far. The shop is outside of the T.C. Metro

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THE WEDDING CHAPEL on Bass Lake Road is the worst bridal shop ever! I ordered my bridal gown there and then my bridesmaid dresses. I sent my sister there yesturday to pick up all six bridesmaid dresses. When she saw them they were all

3
★★★★★

THE WEDDING CHAPEL on Bass Lake Road is the worst bridal shop ever! I ordered my bridal gown there and then my bridesmaid dresses. I sent my sister there yesturday to pick up all six bridesmaid dresses. When she saw them they were all

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the store is very old but they do have a nice-ish selection of dresses. the consultant i had was a bit distracted and scatterbrained. they tell you which parts of the store hold which styles of dresses and asks you to go through them and pick a handful to start with. the consultant does come by to pick them up and take them to your dressing room. when in the dressing room, they you a strapless bra in case you didn't bring one. they didn't tell me this, but there are crinoline slips in the closet to try on with the dresses. i bought my dress on my second visit, so i had a different consultant helping me. the first consultant was given credit for the purchase, however when i brought my bridesmaids back to see the dress the first consultant wasn't aware that i had purchased the dress and very obviously acted hurt that i didn't purchase from her. (i'm guessing for the commission.) i purchased my dress in sept 2010 and was told it would be in the beginning of january, and the (2nd) consultant added a week to the estimated delivery date to be safe since the dress has a lot of detail and would be made over the holidays. my estimated delivery date came and went, so i called the store to check on the status. the (rather unpleasant) woman took my information and said the person who does the buying would call the company and get back to me if they found anything out. another week went by so i called back, and was told the same thing. at this point i was very frustrated that my very expensive dress was apparently missing. finally i did get a call to notify me that it was in. when i purchased my dress, i was told that this particular designer did NOT charge extra for plus sizes, but the day after i purchased my dress they called me and said the consultant forgot to tell me that they do charge an extra $25. i specifically remember her telling me they do NOT charge, but it was her word against mine and they trusted hers over mine and i was charged the $25 extra. as for the designer, they do not tell you what designer each dress comes from and they change the style number to their own. just something to be aware of.

the store offers free storage of your wedding dress as long as you have your alterations done there. however, you are not allowed to remove your dress from the store and bring it back for alterations. you must leave it there. i came in for an alterations estimate on my dress and the prices are on the high side. i am instead using a very well known seamstress in the area, and surprisingly she is much more reasonably priced.

i also purchased a head piece at this store in nov 2010. i decided to order it new since it was the same price as one that had been tried on already, and it was estimated to take almost as long as my dress to come in. when i decided i was having my alterations done elsewhere, i called the store to pick up my dress in april 2011 and realized i never got a call to let me know that my head piece came in. i was given the same story, give us your info, the buyer will call the company, we'll call you back if we hear anything. they never called. when i went to pick up my dress, my head piece was magically found.

to sum up my review, the dress selection is fine (though i think it's shady not to tell you the designer), the consultants are so-so, but the business aspect is poor. i'm so glad i didn't order bridesmaids dresses through them.

2
★★☆☆☆

the store is very old but they do have a nice-ish selection of dresses. the consultant i had was a bit distracted and scatterbrained. they tell you which parts of the store hold which styles of dresses and asks you to go through them and pick a handful to start with. the consultant does come by to pick them up and take them to your dressing room. when in the dressing room, they you a strapless bra in case you didn't bring one. they didn't tell me this, but there are crinoline slips in the closet to try on with the dresses. i bought my dress on my second visit, so i had a different consultant helping me. the first consultant was given credit for the purchase, however when i brought my bridesmaids back to see the dress the first consultant wasn't aware that i had purchased the dress and very obviously acted hurt that i didn't purchase from her. (i'm guessing for the commission.) i purchased my dress in sept 2010 and was told it would be in the beginning of january, and the (2nd) consultant added a week to the estimated delivery date to be safe since the dress has a lot of detail and would be made over the holidays. my estimated delivery date came and went, so i called the store to check on the status. the (rather unpleasant) woman took my information and said the person who does the buying would call the company and get back to me if they found anything out. another week went by so i called back, and was told the same thing. at this point i was very frustrated that my very expensive dress was apparently missing. finally i did get a call to notify me that it was in. when i purchased my dress, i was told that this particular designer did NOT charge extra for plus sizes, but the day after i purchased my dress they called me and said the consultant forgot to tell me that they do charge an extra $25. i specifically remember her telling me they do NOT charge, but it was her word against mine and they trusted hers over mine and i was charged the $25 extra. as for the designer, they do not tell you what designer each dress comes from and they change the style number to their own. just something to be aware of.

the store offers free storage of your wedding dress as long as you have your alterations done there. however, you are not allowed to remove your dress from the store and bring it back for alterations. you must leave it there. i came in for an alterations estimate on my dress and the prices are on the high side. i am instead using a very well known seamstress in the area, and surprisingly she is much more reasonably priced.

i also purchased a head piece at this store in nov 2010. i decided to order it new since it was the same price as one that had been tried on already, and it was estimated to take almost as long as my dress to come in. when i decided i was having my alterations done elsewhere, i called the store to pick up my dress in april 2011 and realized i never got a call to let me know that my head piece came in. i was given the same story, give us your info, the buyer will call the company, we'll call you back if we hear anything. they never called. when i went to pick up my dress, my head piece was magically found.

to sum up my review, the dress selection is fine (though i think it's shady not to tell you the designer), the consultants are so-so, but the business aspect is poor. i'm so glad i didn't order bridesmaids dresses through them.

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the store is very old but they do have a nice-ish selection of dresses. the consultant i had was a bit distracted and scatterbrained. they tell you which parts of the store hold which styles of dresses and asks you to go through them and

3
★★★★★

the store is very old but they do have a nice-ish selection of dresses. the consultant i had was a bit distracted and scatterbrained. they tell you which parts of the store hold which styles of dresses and asks you to go through them and

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I'll admit it, I was kind of a Bridezilla looking for my bridal gown. I visited 4 bridal stores around the twin cities and The Wedding Chapel was by far the best! They had the best selection of bridal and bridesmaid gowns, and the consultant really listened to what I said and picked out gowns that matched my style. I worked with Melissa and I would recommend her to anybody and their mother. She picked the dress I ended up buying and made the experience really fun! Overall, I say skip the trouble and just go to The Wedding Chapel, you won't be disappointed.

5
★★★★★

I'll admit it, I was kind of a Bridezilla looking for my bridal gown. I visited 4 bridal stores around the twin cities and The Wedding Chapel was by far the best! They had the best selection of bridal and bridesmaid gowns, and the consultant really listened to what I said and picked out gowns that matched my style. I worked with Melissa and I would recommend her to anybody and their mother. She picked the dress I ended up buying and made the experience really fun! Overall, I say skip the trouble and just go to The Wedding Chapel, you won't be disappointed.

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I had used this shop a couple times. Once for a prom, but I didn't deal with the business end. Second time I was a bridesmaid and ended up spending more on alterations then the dress. I was informed it was because I could not keep an

3
★★★★★

I had used this shop a couple times. Once for a prom, but I didn't deal with the business end. Second time I was a bridesmaid and ended up spending more on alterations then the dress. I was informed it was because I could not keep an

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Worst experience ever! This place sucks, and is full of the oldest rudest women in the wedding industry. They are just out to make a buck, not to make the bride happy. I am not a diva by any means, and I wish I would have not given them my money. Alterations woman is the worst!!!!!!!! You can tell she hates her job, and that she is not in w/ fashion, or how things should be done. Very impatient as well, thats the last kind of person you want altering your wedding gown. Buyer beware!!!!!!! Not to mention, they need to redecorate!!!!

0
★☆☆☆☆

Worst experience ever! This place sucks, and is full of the oldest rudest women in the wedding industry. They are just out to make a buck, not to make the bride happy. I am not a diva by any means, and I wish I would have not given them my money. Alterations woman is the worst!!!!!!!! You can tell she hates her job, and that she is not in w/ fashion, or how things should be done. Very impatient as well, thats the last kind of person you want altering your wedding gown. Buyer beware!!!!!!! Not to mention, they need to redecorate!!!!

Cons: everything

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First off let me start by saying that I have looked at lots of bridal shops, so I have lots to compare them to. I went there after receiving a gift certicate at the Twins Cities Bridal Fair. There was an envelope that I had to open there to win a free gift. The sales lady showed us where all the differnt dresses were. We had to look for my dress ourselves. She than showed me to the dressing room where my bridesmaid had to help me with the dresses. I thought that this was very rude and unprofessional. I believe that it is her job to look for the dress and do all the work for the brides. What else is she getting paid for? If we are going to be spending $1000 on a dress she should do a little leg work. After I had handed her the envelope she takes it from me and leaves. Not opening it up in front of me. I could have had a free dress in there but got a free vail instead. After trying on 10-12 dresses, I found 2 I really liked. One of them I knew who the designer was and the other one I did not. I asked her who the designer was and she told me she didn't know. I called back an hour later and demanded to know the designer and she told me it was by a company called "Dream Bridal". After I googled them I am very glad that I did not order from them. Dream Bridal is a company that makes knock off dresses. I know this because I emailed the company to ask them if they could make the dress for me. You send them a picture of the dress you want and they make it for you for around $300. The Wedding Chapel than charges you triple the price. There were so many dresses found on that website that I had recognized from Maggie Sotteros website. I would think that this is illegal. To say the least this is our wedding day and the last thing I know I would want to worry about is what quality my wedding dress is. I feel sorry for anyone who has read this message too late.

0
★☆☆☆☆

First off let me start by saying that I have looked at lots of bridal shops, so I have lots to compare them to. I went there after receiving a gift certicate at the Twins Cities Bridal Fair. There was an envelope that I had to open there to win a free gift. The sales lady showed us where all the differnt dresses were. We had to look for my dress ourselves. She than showed me to the dressing room where my bridesmaid had to help me with the dresses. I thought that this was very rude and unprofessional. I believe that it is her job to look for the dress and do all the work for the brides. What else is she getting paid for? If we are going to be spending $1000 on a dress she should do a little leg work. After I had handed her the envelope she takes it from me and leaves. Not opening it up in front of me. I could have had a free dress in there but got a free vail instead. After trying on 10-12 dresses, I found 2 I really liked. One of them I knew who the designer was and the other one I did not. I asked her who the designer was and she told me she didn't know. I called back an hour later and demanded to know the designer and she told me it was by a company called "Dream Bridal". After I googled them I am very glad that I did not order from them. Dream Bridal is a company that makes knock off dresses. I know this because I emailed the company to ask them if they could make the dress for me. You send them a picture of the dress you want and they make it for you for around $300. The Wedding Chapel than charges you triple the price. There were so many dresses found on that website that I had recognized from Maggie Sotteros website. I would think that this is illegal. To say the least this is our wedding day and the last thing I know I would want to worry about is what quality my wedding dress is. I feel sorry for anyone who has read this message too late.

Cons: Rude sales lady, would not disclose designer name

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This place was horrible, they were pleasant when I are trying on dresses and looking. But once my bridesmaids ordered that was the end. One of my bridesmaid call in her order a couple of days after everyone got measured, staff did not order her dress. I rec?d a phone call a month later stating the dress was not ordered!!! They tried to tell me, my bridesmaid did not call. Too bad we had the receptionists? name, date and time the dress was first ordered. So the dresses were not order until a month later, also they order a bigger size for this bridesmaid, so her dress is huge. This is disappointing since she just married and they made her order a dress 4 times bigger than she is. I was told the dresses would be in at the end of March. March came and went no dresses. I called, and was told ?not to worry about it.? I called the next day they informed me they could not find my information. I called the next day and was informed the dresses would be on 4-9-2010. Well, it was 4pm on 4-9-2010, I had not rec?d a call, told my bridesmaid to call and the Receptionist was rude to her and told her they were not it. I called 10 minutes later and magically the dresses were in. Yet, no one call me!!!! They did say I could have alteration done at the store but it would take 4-6 weeks. Really, they couldn?t get the dresses in..Did they really think I wanted them to alter the girls dresses. I asked to speak the manager, and was told ?oh she is not in.? They would not give her name. I called to today, the only thing the manger said was ?I am sorry you feel that way.? They do not return phone calls, and when you call they are RUDE and tell you ?don?t worry about it.? I am getting married in May I will worry about. They lose the paperwork. They are unable to tell you where your order is. How does this place say open??????

DO NOT ORDER ANYTHING FROM THIS PLACE!!!!!!!

0
★☆☆☆☆

This place was horrible, they were pleasant when I are trying on dresses and looking. But once my bridesmaids ordered that was the end. One of my bridesmaid call in her order a couple of days after everyone got measured, staff did not order her dress. I rec?d a phone call a month later stating the dress was not ordered!!! They tried to tell me, my bridesmaid did not call. Too bad we had the receptionists? name, date and time the dress was first ordered. So the dresses were not order until a month later, also they order a bigger size for this bridesmaid, so her dress is huge. This is disappointing since she just married and they made her order a dress 4 times bigger than she is. I was told the dresses would be in at the end of March. March came and went no dresses. I called, and was told ?not to worry about it.? I called the next day they informed me they could not find my information. I called the next day and was informed the dresses would be on 4-9-2010. Well, it was 4pm on 4-9-2010, I had not rec?d a call, told my bridesmaid to call and the Receptionist was rude to her and told her they were not it. I called 10 minutes later and magically the dresses were in. Yet, no one call me!!!! They did say I could have alteration done at the store but it would take 4-6 weeks. Really, they couldn?t get the dresses in..Did they really think I wanted them to alter the girls dresses. I asked to speak the manager, and was told ?oh she is not in.? They would not give her name. I called to today, the only thing the manger said was ?I am sorry you feel that way.? They do not return phone calls, and when you call they are RUDE and tell you ?don?t worry about it.? I am getting married in May I will worry about. They lose the paperwork. They are unable to tell you where your order is. How does this place say open??????

DO NOT ORDER ANYTHING FROM THIS PLACE!!!!!!!

Pros: Cheap, my consultant was super nice and she returned calls.

Cons: Rude staff, never return your calls, bad customer service

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They helped me out with my wedding dress, bridesmaids dresses and veil. I have had great service with them and everything has come in on time and absolutely perfect. They helped me match up dresses from other wedding shops and they are much cheaper also. If you pay in full you save 10%, which was also very nice. I loved this shop and wouldn't go anywhere else! Highly recommended!!

5
★★★★★

They helped me out with my wedding dress, bridesmaids dresses and veil. I have had great service with them and everything has come in on time and absolutely perfect. They helped me match up dresses from other wedding shops and they are much cheaper also. If you pay in full you save 10%, which was also very nice. I loved this shop and wouldn't go anywhere else! Highly recommended!!

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I went there with the idea of the dress i wanted... i described it to the consultant and she got it for me... it was exaclty how i pictured it in my mind... and the price was perfect. I had another appointment for another dress shop for the same day and i ended up canceling it because i bought the dress... the ladies that work there were super friendly and helpful.

2
★★★★★

I went there with the idea of the dress i wanted... i described it to the consultant and she got it for me... it was exaclty how i pictured it in my mind... and the price was perfect. I had another appointment for another dress shop for the same day and i ended up canceling it because i bought the dress... the ladies that work there were super friendly and helpful.

Pros: reasonable prices, lots of options, great staff service

Cons: paying for alterations

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I went to Wedding Chapel Bridals today, just got back...and I feel like sobbing. The sales people were friendly, yes, but I am just very disappointed with that shop. First, you can't take pictures, and I want to have pictures so I can compare and make sure I get what looks best on me- I am paying for it. Second, they won't tell you the name of the designer unless you order the dress; I want to make sure I get what I pay for. Third, I actually found *THE dress* but to order it shorter its extra, then to do the alterations when it comes in is extra, AND if I only put half the amount down, instead of the full, its an extra 200+ dollars as well! So with the dress and the veil, it will cost me over 2,000 dollars(!) and I'm extremely upset that to jump through all those hoops to get the dress (of unknown quality) to fit right that I will be spending that much money, and Wedding Chapel Bridals offers NO incentive. (most other places do!) Unless you count not being able to find that dress elsewhere without a photographic memory being an incentive to spend over 2 grand at that place an incentive...

1
★★☆☆☆

I went to Wedding Chapel Bridals today, just got back...and I feel like sobbing. The sales people were friendly, yes, but I am just very disappointed with that shop. First, you can't take pictures, and I want to have pictures so I can compare and make sure I get what looks best on me- I am paying for it. Second, they won't tell you the name of the designer unless you order the dress; I want to make sure I get what I pay for. Third, I actually found *THE dress* but to order it shorter its extra, then to do the alterations when it comes in is extra, AND if I only put half the amount down, instead of the full, its an extra 200+ dollars as well! So with the dress and the veil, it will cost me over 2,000 dollars(!) and I'm extremely upset that to jump through all those hoops to get the dress (of unknown quality) to fit right that I will be spending that much money, and Wedding Chapel Bridals offers NO incentive. (most other places do!) Unless you count not being able to find that dress elsewhere without a photographic memory being an incentive to spend over 2 grand at that place an incentive...

Pros: beautiful dresses

Cons: no pictures allowed, no incentives or discounts, refuse to tell you deigner of gowns, A LOT of extra fees

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When i walked in the door I overherd the sales people "why do you have an appointment with MY bride,that wont work call her and have her reschedule, when i am here" MY BRIDE!! really that skared me right away. THe girl that measured me was way off. and i was told a size 10 is all they have on the floor and if i wanted to try it on in my size it had to be paid in full first and i would have to wait 12+ weeks to have it ordered. not happy mad i waisted the gas money.

1
★★☆☆☆

When i walked in the door I overherd the sales people "why do you have an appointment with MY bride,that wont work call her and have her reschedule, when i am here" MY BRIDE!! really that skared me right away. THe girl that measured me was way off. and i was told a size 10 is all they have on the floor and if i wanted to try it on in my size it had to be paid in full first and i would have to wait 12+ weeks to have it ordered. not happy mad i waisted the gas money.

Pros: if you are a size 10-12

Cons: if you are not

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My best friend bought her wedding dress here.
Issue: She wasn't warned that her husband can't be taller than her if she buys a cap sleeve dress.

I wanted to find bridesmaid choices.
Issue: They won't disclose the dress designers.

Pros: Staff seems nice.
Cons: Irritatingly irresponsible and negligent staff. Seems like they cannot disclose the manufacturer because they are overcharging for knockoffs....

0
★☆☆☆☆

My best friend bought her wedding dress here.
Issue: She wasn't warned that her husband can't be taller than her if she buys a cap sleeve dress.

I wanted to find bridesmaid choices.
Issue: They won't disclose the dress designers.

Pros: Staff seems nice.
Cons: Irritatingly irresponsible and negligent staff. Seems like they cannot disclose the manufacturer because they are overcharging for knockoffs....

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I came here on a Saturday afternoon and they were not busy at all. I had called ahead of time for them to set 4 dresses aside, which not to my surprise they had no record of me calling or the dresses that I wanted to try. I will say that they did have many dresses that I liked and all were well under $500.00. We had no help at all from any staff, we picked out the dresses ourselves & found a fitting room. We came back later in the day to try a few of them on one more time, and by then someone else was working and she at least apologized for the lack of help or even acknowledgement from before.

3
★★★☆☆

I came here on a Saturday afternoon and they were not busy at all. I had called ahead of time for them to set 4 dresses aside, which not to my surprise they had no record of me calling or the dresses that I wanted to try. I will say that they did have many dresses that I liked and all were well under $500.00. We had no help at all from any staff, we picked out the dresses ourselves & found a fitting room. We came back later in the day to try a few of them on one more time, and by then someone else was working and she at least apologized for the lack of help or even acknowledgement from before.

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If you want a reasonably priced dress but don't want it to look cheap, this is the place! I went on a weekday, late morning when I was the only one in the store. There was no pressure to buy (even though I did) and the girl was letting me take my time while going to pick out more dresses for me. What I experienced was that the staff reflected my own mood. There was no rush to make me finish trying gowns on. I even met the seamstress who is going to do my alterations the very day. I would trust her like family.

The exterior and interior is dated and a little dusty looking, but gowns are organized by style instead of price or designer... MUCH easier to search when you have a style in mind!

Overall, if you go in, avoid Saturdays and be polite, patient and kind to the staff and you will be treated with courtesy and GOOD service. In other words, don't be a bride(smaid)zilla!

2
★★★★☆

If you want a reasonably priced dress but don't want it to look cheap, this is the place! I went on a weekday, late morning when I was the only one in the store. There was no pressure to buy (even though I did) and the girl was letting me take my time while going to pick out more dresses for me. What I experienced was that the staff reflected my own mood. There was no rush to make me finish trying gowns on. I even met the seamstress who is going to do my alterations the very day. I would trust her like family.

The exterior and interior is dated and a little dusty looking, but gowns are organized by style instead of price or designer... MUCH easier to search when you have a style in mind!

Overall, if you go in, avoid Saturdays and be polite, patient and kind to the staff and you will be treated with courtesy and GOOD service. In other words, don't be a bride(smaid)zilla!

Pros: Prices, variety, organization of gowns

Cons: Dated interior

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I also had a terrible time at the Wedding Chapel! The bride picked out a basic bridesmaid dress. What the staff failed to tell her was that the dresses would cost $60 extra dollars (on top of the $150 price tag) if the bridesmaid needed a larger size-say a 16 or 18. Considering many Minnesota women are on the larger size, I find it outrageous to pay $60 extra for a few inches of fabric!! Then, when I finally got my dress, they made the wrong size! The staff had the audacity to act like it was my fault, and they were very rude. I still don't have my dress, and they are hoping I will have it by the wedding. We'll see...

1
★☆☆☆☆

I also had a terrible time at the Wedding Chapel! The bride picked out a basic bridesmaid dress. What the staff failed to tell her was that the dresses would cost $60 extra dollars (on top of the $150 price tag) if the bridesmaid needed a larger size-say a 16 or 18. Considering many Minnesota women are on the larger size, I find it outrageous to pay $60 extra for a few inches of fabric!! Then, when I finally got my dress, they made the wrong size! The staff had the audacity to act like it was my fault, and they were very rude. I still don't have my dress, and they are hoping I will have it by the wedding. We'll see...

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I went to this shop on a Tuesday afternoon and took a quick look through their dresses and was not impressed with their selection. I was looking for something non-traditional and they had a lot of dresses that were the same. I did not try on anything.

1
★★☆☆☆

I went to this shop on a Tuesday afternoon and took a quick look through their dresses and was not impressed with their selection. I was looking for something non-traditional and they had a lot of dresses that were the same. I did not try on anything.

Pros: Ok if you like traditional dresses

Cons: Not the best service, poor selection

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I've shopped around all over from St. Cloud to Mankato and I really found that this place has the best selection, and the prices aren't too bad. I would call this a one stop shop...I got my wedding dress, all bridesmaid dresses, and flower girl dress here. Yes, some things took a little longer in the ordering process than expected, but as long as you give yourself enough time to plan there really is no problem. The customer service has had it's ups and downs (having been in there at least 20 times) but nothing in life is ever perfect. If you are considering to stop by this store, go and check it out...You never know, you might find exactly what you have been looking for. I thought I wouldn't find anything at this place and I ended up finding everything! I REALLY like how they sort the dresses by style and fit rather than designer.

2
★★★★☆

I've shopped around all over from St. Cloud to Mankato and I really found that this place has the best selection, and the prices aren't too bad. I would call this a one stop shop...I got my wedding dress, all bridesmaid dresses, and flower girl dress here. Yes, some things took a little longer in the ordering process than expected, but as long as you give yourself enough time to plan there really is no problem. The customer service has had it's ups and downs (having been in there at least 20 times) but nothing in life is ever perfect. If you are considering to stop by this store, go and check it out...You never know, you might find exactly what you have been looking for. I thought I wouldn't find anything at this place and I ended up finding everything! I REALLY like how they sort the dresses by style and fit rather than designer.

Pros: one stop shop

Cons: the building needs a face lift

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Great selection, decent prices. Service is so-so. However, their sizing is consistenyl way off. They measured me for a gown and I ordered the size they recommended. When I went to pick it up it was at least 2 sizes too small (and I had not gained any weight!). They did absolutely nothing to fix it or apologize in any way. Someone feebly measured me again and said "it's the same" and then left hte room neve rto return. My friends and I have been there for several wedding and each time there has been at least two major sizing issues with the dresses. We will not be going back again.

0
★☆☆☆☆

Great selection, decent prices. Service is so-so. However, their sizing is consistenyl way off. They measured me for a gown and I ordered the size they recommended. When I went to pick it up it was at least 2 sizes too small (and I had not gained any weight!). They did absolutely nothing to fix it or apologize in any way. Someone feebly measured me again and said "it's the same" and then left hte room neve rto return. My friends and I have been there for several wedding and each time there has been at least two major sizing issues with the dresses. We will not be going back again.

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This is the first shop I went to when I began my wedding dress shopping and where I returned to purchase my dress. The sales person I worked with was excellent! I went back several times to try on my dress and scheduling was easy and my room was always prepared with my dress and accessories. If you purchase your dress and your date is much later, they will hold your dress (they warehouse it somewhere) and insure it while it is in their possession. Once you take it, they no longer insure it. This has been a great option since my wedding was postponed for a year. After reading the other reviews, I did not have a negative experience like those, BUT the reception staff were rude and condesending a few times.

2
★★★★☆

This is the first shop I went to when I began my wedding dress shopping and where I returned to purchase my dress. The sales person I worked with was excellent! I went back several times to try on my dress and scheduling was easy and my room was always prepared with my dress and accessories. If you purchase your dress and your date is much later, they will hold your dress (they warehouse it somewhere) and insure it while it is in their possession. Once you take it, they no longer insure it. This has been a great option since my wedding was postponed for a year. After reading the other reviews, I did not have a negative experience like those, BUT the reception staff were rude and condesending a few times.

Pros: Great selection of dresses

Cons: Receptionist staff

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This place was terrible I did not appriciate how they treated me and yanked me around. I believe that the lack of computers is key in this case. My wedding date was totally wrong on at least 3 of my 5 bridesmaids and I did not appriciate it. I was laughed at when I took it upon myself to change the dates. I would not reccomend this place to anyone.

0
★☆☆☆☆

This place was terrible I did not appriciate how they treated me and yanked me around. I believe that the lack of computers is key in this case. My wedding date was totally wrong on at least 3 of my 5 bridesmaids and I did not appriciate it. I was laughed at when I took it upon myself to change the dates. I would not reccomend this place to anyone.

Cons: This place is terrible

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My future MIL and I visited, and we left feeling that purchasing a dress from this shop was just asking for trouble.

While the salespeople were patient and courteous, they immediately scuttled my MIL out of the dressing room (the first time that's happened during my dress search!). When we found a beautiful dress, and asked who the designer was, we were informed that designer information was not divulged until after the purchase. To me, this sent up all kinds of red flags. I understand that many shops implement this policy (though it should be said most shops I've visited are very forthright about their dresses' designers) to avoid comparison shopping, but I find it completely dishonest. What other industry expects someone to drop $500-1000 for a product without knowing who made it? For all you know, you could be getting a knock-off gown or worse. Secondly, if the business is not willing to be forthright about something as basic as the designer of the dress, what else are they hiding?

The kicker, though, was the alterations. We were told that they would run $200-300--half again the cost of the $600 dress we were looking at. So, instead of $600 dress, we were now looking at a $900 investment, not including headpiece, accessories, undergarments, etc (all of which included a handsome markup--the headpieces alone, cheap rhinestones, plastic pearls, etc. ran about $100 each.)

If money flows like water for you and you don't mind extra charges, this is your shop. Otherwise, I'd take my business elsewhere.

One other thing: this company currently has an unsatisfactory rating with the Minnesota/ND/SD Better Business Buureau for a complaint in which the shop was unresponsive.

0
★☆☆☆☆

My future MIL and I visited, and we left feeling that purchasing a dress from this shop was just asking for trouble.

While the salespeople were patient and courteous, they immediately scuttled my MIL out of the dressing room (the first time that's happened during my dress search!). When we found a beautiful dress, and asked who the designer was, we were informed that designer information was not divulged until after the purchase. To me, this sent up all kinds of red flags. I understand that many shops implement this policy (though it should be said most shops I've visited are very forthright about their dresses' designers) to avoid comparison shopping, but I find it completely dishonest. What other industry expects someone to drop $500-1000 for a product without knowing who made it? For all you know, you could be getting a knock-off gown or worse. Secondly, if the business is not willing to be forthright about something as basic as the designer of the dress, what else are they hiding?

The kicker, though, was the alterations. We were told that they would run $200-300--half again the cost of the $600 dress we were looking at. So, instead of $600 dress, we were now looking at a $900 investment, not including headpiece, accessories, undergarments, etc (all of which included a handsome markup--the headpieces alone, cheap rhinestones, plastic pearls, etc. ran about $100 each.)

If money flows like water for you and you don't mind extra charges, this is your shop. Otherwise, I'd take my business elsewhere.

One other thing: this company currently has an unsatisfactory rating with the Minnesota/ND/SD Better Business Buureau for a complaint in which the shop was unresponsive.

Pros: Friendly sales staff.

Cons: Won't tell you designer until after you buy the dress; very expensive alterations

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I had the worst experience ever with this bridal shop. The lady measured my for my bridesmaid dress and when she was done she said that they were going to order me a size 4, in reality I wear a size 0 and I tried to tell her that we should compromise and get the size 2. So, I went to pick up my size 4 dress and the lady at the counter threw a stink that I needed to pick up my dress and try it on. I went in the dressing room and oh my goodness, the dress was so huge that I have to have over $100 of work done. I already paid $200 for the dress. The length was over a foot too long, and the entire bodice needs to be reworked. Therefore, I am not having my alterations done there. I think that they ordered this size so that they could charge me for alterations. Don't ever go there, the people are very unprofessional!!

0
★☆☆☆☆

I had the worst experience ever with this bridal shop. The lady measured my for my bridesmaid dress and when she was done she said that they were going to order me a size 4, in reality I wear a size 0 and I tried to tell her that we should compromise and get the size 2. So, I went to pick up my size 4 dress and the lady at the counter threw a stink that I needed to pick up my dress and try it on. I went in the dressing room and oh my goodness, the dress was so huge that I have to have over $100 of work done. I already paid $200 for the dress. The length was over a foot too long, and the entire bodice needs to be reworked. Therefore, I am not having my alterations done there. I think that they ordered this size so that they could charge me for alterations. Don't ever go there, the people are very unprofessional!!

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They do have a great selection for bridesmaids dresses here (and I thought bridal gowns, too), but the place is always jam-packed. I ordered a bridesmaid dress here and was measured, ordered a dress in the size they recommended and the dress came back way too small. They did absolutely nothing about it, not even an apology and even had the nerve to say "Well, it fits on the size 8 model!" My measurements didn't change so someone did something wrong. This also happened to two other bridesmaids I know of who used different "consultants" there, each time with no concern for the fit. Of course they're happy to do the alterations and charge you for it.

2
★★☆☆☆

They do have a great selection for bridesmaids dresses here (and I thought bridal gowns, too), but the place is always jam-packed. I ordered a bridesmaid dress here and was measured, ordered a dress in the size they recommended and the dress came back way too small. They did absolutely nothing about it, not even an apology and even had the nerve to say "Well, it fits on the size 8 model!" My measurements didn't change so someone did something wrong. This also happened to two other bridesmaids I know of who used different "consultants" there, each time with no concern for the fit. Of course they're happy to do the alterations and charge you for it.

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I contacted the Wedding Chapel to inquire about a specific Bridesmaid dress to have the last one of the girls try it on before making a decision. When she arrived they initially refused to let her try the dress on unless she gauranteed that they would be ordered from there. She explained that a decision had not yet been made by the bride and they finally relented after making her fill out several forms. Once she was in the dress and asking questions about sizing, colors, etc. the consultant became very pushy and insisted she call the bride immediately and order the dresses. They refused to measure her or give her any sizing assistance whatsoever, and even went so far as to try to prevent her from taking the dress off without ordering it. Needless to say they will NOT be recieving an order for 5 dresses. Brides, if you want to go somewhere that treats you like a human being and makes your shopping experience for the most important purchase of your life thus far, I say go to Dena Marie Bridal in Roseville. THEY have excellent customer service with NO pressure!!

1
★☆☆☆☆

I contacted the Wedding Chapel to inquire about a specific Bridesmaid dress to have the last one of the girls try it on before making a decision. When she arrived they initially refused to let her try the dress on unless she gauranteed that they would be ordered from there. She explained that a decision had not yet been made by the bride and they finally relented after making her fill out several forms. Once she was in the dress and asking questions about sizing, colors, etc. the consultant became very pushy and insisted she call the bride immediately and order the dresses. They refused to measure her or give her any sizing assistance whatsoever, and even went so far as to try to prevent her from taking the dress off without ordering it. Needless to say they will NOT be recieving an order for 5 dresses. Brides, if you want to go somewhere that treats you like a human being and makes your shopping experience for the most important purchase of your life thus far, I say go to Dena Marie Bridal in Roseville. THEY have excellent customer service with NO pressure!!

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I am currently using this shop. The only reason I went was because I drive by it all the time. It is now Jan 08 started working w/ them in Nov 07, they have been wonderful! The girls know their stuff & have no problem helping in anyway they can. I did find the lady working the tux shop in the back rude & arrogant, but the ladies in the dress shop are the greatest! I found my dress & spent a month going shopping only to come back & try it on AGAIN & AGAIN. They never got impatient with me. I've gotten my garters (mine & the girls in my party) & today found they have just the perfect jewlery for my girls. In stock on all the items which in other stores has been a problem. They are also being very understanding in the fittings as my father is ill & I may need the dress sooner than my date for a quicky at the courthouse so my father & my dress can be there if need be. They allowed me to pay half & then gave me 4 wks to pay the rest as my budget allowed me. It was the 1st shop I tried dresses on in & I can't believe my good luck. From what I've seen of the staff they are all mature & respectful. One even stopped other ladies from touching on my dress the day I bought it as it was hanging out in the open so I could look it over 1st. Someone showed me the shoes (very nice) & told me there was alot of places to look so don't limit myself to bridal store shoes. I will be buying my guys ties there, but I will not be working with the tux lady. They have zipper ties that need no tying! Very cool! If need be I will have the owner or manager sell them to me. Definetly go in & check them out they have beautiful dresses & things there. Service & prices are great too.

2
★★★★★

I am currently using this shop. The only reason I went was because I drive by it all the time. It is now Jan 08 started working w/ them in Nov 07, they have been wonderful! The girls know their stuff & have no problem helping in anyway they can. I did find the lady working the tux shop in the back rude & arrogant, but the ladies in the dress shop are the greatest! I found my dress & spent a month going shopping only to come back & try it on AGAIN & AGAIN. They never got impatient with me. I've gotten my garters (mine & the girls in my party) & today found they have just the perfect jewlery for my girls. In stock on all the items which in other stores has been a problem. They are also being very understanding in the fittings as my father is ill & I may need the dress sooner than my date for a quicky at the courthouse so my father & my dress can be there if need be. They allowed me to pay half & then gave me 4 wks to pay the rest as my budget allowed me. It was the 1st shop I tried dresses on in & I can't believe my good luck. From what I've seen of the staff they are all mature & respectful. One even stopped other ladies from touching on my dress the day I bought it as it was hanging out in the open so I could look it over 1st. Someone showed me the shoes (very nice) & told me there was alot of places to look so don't limit myself to bridal store shoes. I will be buying my guys ties there, but I will not be working with the tux lady. They have zipper ties that need no tying! Very cool! If need be I will have the owner or manager sell them to me. Definetly go in & check them out they have beautiful dresses & things there. Service & prices are great too.

Pros: service prices selection

Cons: the lady in the tux shop

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I recently purchased my wedding gown at the Wedding Chapel and I have been extremely unsatisfied with the level of customer service and professionalism offered by this shop. They have been an absolute nightmare to deal with. Among other problems I've had with The Wedding Chapel during the process, the staff was very rude to me when I went to pick up my gown. After fighting with the staff about the day and time I could pick up my dress (which, mind you, I paid for up front), they charged me $5 for the bag for my dress came in and accused me of stealing their pen on the way out! I am writing this review in the hopes that another bride will learn from my bad experience and avoid this store completely. Let's be honest brides, there are very few dresses at the Wedding Chapel that can't be found in another location. Save yourself the headache, shop at another store. You'll be glad you did.

1
★☆☆☆☆

I recently purchased my wedding gown at the Wedding Chapel and I have been extremely unsatisfied with the level of customer service and professionalism offered by this shop. They have been an absolute nightmare to deal with. Among other problems I've had with The Wedding Chapel during the process, the staff was very rude to me when I went to pick up my gown. After fighting with the staff about the day and time I could pick up my dress (which, mind you, I paid for up front), they charged me $5 for the bag for my dress came in and accused me of stealing their pen on the way out! I am writing this review in the hopes that another bride will learn from my bad experience and avoid this store completely. Let's be honest brides, there are very few dresses at the Wedding Chapel that can't be found in another location. Save yourself the headache, shop at another store. You'll be glad you did.

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I recently purchased my wedding dress here. It was a mistake. I have been extremely disppointed by the lack of respect, professionalism and service offered by this store. They have been an absolute nightmare to work with. Among other issues I've had with this store, the kicker came when I tried to pick up my dress. The staff was extremely rude and condescending. Not only did I have to fight with the staff on the day and time I could pick up my gown, they charged me $5 for the bag it came in (the alternative was that they crumple it up in a brown paper bag) and accused me of stealing their pen from the counter on the way out! Let's be honest brides, there are lots of great stores out there and chances are you can find the exact same dress somewhere else. Please take it from someone who has done business with them, there's enough stress in planning a wedding. You don't need your gown purchase to be another headache. Find another store. You'll be glad you did.

0
★☆☆☆☆

I recently purchased my wedding dress here. It was a mistake. I have been extremely disppointed by the lack of respect, professionalism and service offered by this store. They have been an absolute nightmare to work with. Among other issues I've had with this store, the kicker came when I tried to pick up my dress. The staff was extremely rude and condescending. Not only did I have to fight with the staff on the day and time I could pick up my gown, they charged me $5 for the bag it came in (the alternative was that they crumple it up in a brown paper bag) and accused me of stealing their pen from the counter on the way out! Let's be honest brides, there are lots of great stores out there and chances are you can find the exact same dress somewhere else. Please take it from someone who has done business with them, there's enough stress in planning a wedding. You don't need your gown purchase to be another headache. Find another store. You'll be glad you did.

Cons: Nightmare service, rude staff

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I love this place. It was the first place I went to try on wedding dresses and I was treated like a princess. I told them what I was looking for and they found several options that were exactly what I wanted. My wedding dress and all my bridesmaid and junior bridesmaid dresses all came in earlier than expected without a rush order and we only had 3 months between engagement and wedding date. I also had my dress altered there and they got it done PERFECTLY in TWO days!! That's unheard of. I highly recommend this place.

2
★★★★★

I love this place. It was the first place I went to try on wedding dresses and I was treated like a princess. I told them what I was looking for and they found several options that were exactly what I wanted. My wedding dress and all my bridesmaid and junior bridesmaid dresses all came in earlier than expected without a rush order and we only had 3 months between engagement and wedding date. I also had my dress altered there and they got it done PERFECTLY in TWO days!! That's unheard of. I highly recommend this place.

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Where do I start with this place? First we ordered the bridesmaids dresses in October. We were told they are guaranteed to be here the first week on January. We all made plans to go pick them up together. My sister is the one getting married and she called to see if they were in. She was told no, they are not in. They will be in next week. The manager also said,"please don't make plans to pick them up until we have confirmed they are here". She was rude about it. so the next week rolls around, and my sister calls again. "The dresses were shipped, but we don't know where they are. We can't guarantee anything." Well, thats funny because they were guaranteed the first week of Jan. So then she talks to a manager. "I told you that the dresses are guaranteed for Jan 22. I never said any other date," is what the manager said to her. January 22 is here, still no dresses. On that Friday, my sister called. "oh, we called you Jan 24 and left a message,"is what the 16 year old girl working there said. My sister checked all her phones and none of them had a message. My sister picked them up that day. We will NOT get them altered there. Then, we try the dresses on and two of the girls were measured wrong in the bust area and dresses won't zip. When my sister told them, they took no blame and said, "they girls must have gained weight." Just in the bust area? I don't think so.
To make a long story short, there is nothing good about this place. They are rude and make you feel stupid. Do NOT do business with them!!! They have no idea what good customer service is. The employees are either in high school and have not been probably trained or they are 80 years old and just don't care. It was a headache and we don't know what we are going to do about the dresses that are too small.
DO NOT GO HERE UNLESS YOU LIKE HORRIBLE SERVICE.

0
★☆☆☆☆

Where do I start with this place? First we ordered the bridesmaids dresses in October. We were told they are guaranteed to be here the first week on January. We all made plans to go pick them up together. My sister is the one getting married and she called to see if they were in. She was told no, they are not in. They will be in next week. The manager also said,"please don't make plans to pick them up until we have confirmed they are here". She was rude about it. so the next week rolls around, and my sister calls again. "The dresses were shipped, but we don't know where they are. We can't guarantee anything." Well, thats funny because they were guaranteed the first week of Jan. So then she talks to a manager. "I told you that the dresses are guaranteed for Jan 22. I never said any other date," is what the manager said to her. January 22 is here, still no dresses. On that Friday, my sister called. "oh, we called you Jan 24 and left a message,"is what the 16 year old girl working there said. My sister checked all her phones and none of them had a message. My sister picked them up that day. We will NOT get them altered there. Then, we try the dresses on and two of the girls were measured wrong in the bust area and dresses won't zip. When my sister told them, they took no blame and said, "they girls must have gained weight." Just in the bust area? I don't think so.
To make a long story short, there is nothing good about this place. They are rude and make you feel stupid. Do NOT do business with them!!! They have no idea what good customer service is. The employees are either in high school and have not been probably trained or they are 80 years old and just don't care. It was a headache and we don't know what we are going to do about the dresses that are too small.
DO NOT GO HERE UNLESS YOU LIKE HORRIBLE SERVICE.

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I went there hoping to find a dress but I was not impressed with their customer service or selection. I would not return to purchase items for my wedding.

0
★☆☆☆☆

I went there hoping to find a dress but I was not impressed with their customer service or selection. I would not return to purchase items for my wedding.

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They have an amazing selection of bridesmaid gowns ? the most I?ve ever seen at any store. Their bridal gown selection is quite lacking, especially if you want something other than a strapless. They have plenty of people on staff to help you out and have 5-6 dressing rooms to accommodate busier times. The woman that helped us was pretty outgoing? maybe too outgoing. She was talking and rushing to get the lace up back on my dress and ended up whipping me with the strap and then when we were commenting on how a dress showed off my sister?s stomach fat she asked her if she was pregnant!

4
★★★★☆

They have an amazing selection of bridesmaid gowns ? the most I?ve ever seen at any store. Their bridal gown selection is quite lacking, especially if you want something other than a strapless. They have plenty of people on staff to help you out and have 5-6 dressing rooms to accommodate busier times. The woman that helped us was pretty outgoing? maybe too outgoing. She was talking and rushing to get the lace up back on my dress and ended up whipping me with the strap and then when we were commenting on how a dress showed off my sister?s stomach fat she asked her if she was pregnant!

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0 out of 1 people found this review helpful.

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I wanted to buy a dress that they did not carry (but they carried the line). The mfg shipped a dress that was way too small for me (and Im not even big). They told me that most people didnt get to try on dresses that were special order and I told them they were crazy if they thought I was going to order a WEDDING DRESS that I can't try on, and I would dispute the credit card charges ($50) if they couldnt let it out for me to try on. They finally did and I did order the dress but I would NEVER recommend that place. Your wedding is stressful enough without rude sales people and unaccomodating managers.

0
★☆☆☆☆

I wanted to buy a dress that they did not carry (but they carried the line). The mfg shipped a dress that was way too small for me (and Im not even big). They told me that most people didnt get to try on dresses that were special order and I told them they were crazy if they thought I was going to order a WEDDING DRESS that I can't try on, and I would dispute the credit card charges ($50) if they couldnt let it out for me to try on. They finally did and I did order the dress but I would NEVER recommend that place. Your wedding is stressful enough without rude sales people and unaccomodating managers.

Cons: rude, inconsiderate, condescending

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They have a vast collection of bridal gowns and lots of bridesmaid dresses. They have everything from dresses to invitations, head pieces, matching jewelry, shoes and other accessories needed to make the wedding perfect.The prices are also not very expensive.Good shop to shop if theres a wedding planned in your family.

PROS: Variety of dresses
CONS: none

5
★★★★★

They have a vast collection of bridal gowns and lots of bridesmaid dresses. They have everything from dresses to invitations, head pieces, matching jewelry, shoes and other accessories needed to make the wedding perfect.The prices are also not very expensive.Good shop to shop if theres a wedding planned in your family.

PROS: Variety of dresses
CONS: none

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This is a very nice wedding dress shop with good service and reasonably priced gowns and dresses. They have both wedding gowns and bridesmaid dresses. They are in separate areas of the shop. They have very good service and seem ready to help you select dresses and adjust them for fit as you try on. They only reason I give this shop 4 stars instead of 5 is it seems very strip-mall like to me.

4
★★★★☆

This is a very nice wedding dress shop with good service and reasonably priced gowns and dresses. They have both wedding gowns and bridesmaid dresses. They are in separate areas of the shop. They have very good service and seem ready to help you select dresses and adjust them for fit as you try on. They only reason I give this shop 4 stars instead of 5 is it seems very strip-mall like to me.

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This store is much larger then it looks. There is a full room for bridesmaid dresses (one even larger for the bride's dress) that range from $100 and up. We found the perfect dress here for $115. They give discounts if you pay for the dress all at once.

PROS: Great Selection, Low Cost
CONS:

4
★★★★☆

This store is much larger then it looks. There is a full room for bridesmaid dresses (one even larger for the bride's dress) that range from $100 and up. We found the perfect dress here for $115. They give discounts if you pay for the dress all at once.

PROS: Great Selection, Low Cost
CONS:

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My bridesmaid ordered dresses 4 months before the wedding; via rush order at the salesgirls recommendation. The date given us as the date the dresses would be in with rush order was 2 months earlier than the date the dresses actually came in.

Don't bother shopping here, staff would not help to get the dresses in on time or refund our money.

Very disappointing experience.

0
★☆☆☆☆

My bridesmaid ordered dresses 4 months before the wedding; via rush order at the salesgirls recommendation. The date given us as the date the dresses would be in with rush order was 2 months earlier than the date the dresses actually came in.

Don't bother shopping here, staff would not help to get the dresses in on time or refund our money.

Very disappointing experience.

 

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