Stellar Realty & Management

★★★☆☆

About Stellar Realty & Management

Categories
  • Property Management Companies
  • Real Estate Consultants

Real Estate

Real Estate
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3.0 2
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This is a rough time to be in the real estate business, and definitely not the time to be antagonizing prospective clients. Be that as it may, "Stellar" Realty has lost this customer for life.

Last Thursday morning, I came across a brand-new ad for a house that seemed to be exactly what I'd been looking for. My spouse and I stopped by to take a look at it the next day, and it was, indeed, perfect. I sent an email to the Stellar Realty representative (via Craigslist) immediately, and eagerly awaited a response.

On Saturday, we biked by again and stopped to talk to a woman out front. She occupied the upstairs of the building, and we bonded immediately. I called the "Stellar" Realty office number again, this time leaving my name and number as well as an email. No one called me back. I gave it a day, and then on Monday afternoon I double-checked to see if the ad was still on Craigslist. It was. I called again. Yesterday (Tuesday), with growing agitation, I called again, and sent another email. By day's end, I had not received a response.

Today, SIX FULL DAYS AFTER MY ORIGINAL EMAIL, someone finally had the courtesy to get back to me.... to tell me that the house had been rented.

This company's complete lack of communication is professionally inexcusable. Should I ever be in a position of having to deal with "Stellar" Realty again, I'll just save my time and look elsewhere.

1
★☆☆☆☆

This is a rough time to be in the real estate business, and definitely not the time to be antagonizing prospective clients. Be that as it may, "Stellar" Realty has lost this customer for life.

Last Thursday morning, I came across a brand-new ad for a house that seemed to be exactly what I'd been looking for. My spouse and I stopped by to take a look at it the next day, and it was, indeed, perfect. I sent an email to the Stellar Realty representative (via Craigslist) immediately, and eagerly awaited a response.

On Saturday, we biked by again and stopped to talk to a woman out front. She occupied the upstairs of the building, and we bonded immediately. I called the "Stellar" Realty office number again, this time leaving my name and number as well as an email. No one called me back. I gave it a day, and then on Monday afternoon I double-checked to see if the ad was still on Craigslist. It was. I called again. Yesterday (Tuesday), with growing agitation, I called again, and sent another email. By day's end, I had not received a response.

Today, SIX FULL DAYS AFTER MY ORIGINAL EMAIL, someone finally had the courtesy to get back to me.... to tell me that the house had been rented.

This company's complete lack of communication is professionally inexcusable. Should I ever be in a position of having to deal with "Stellar" Realty again, I'll just save my time and look elsewhere.

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I was helping a friend house hunt and we were able to get a new place negotiated and my friend moved in very quickly with Stellar Realty. They did their homework, but didn't create unnecessary delays like some property management companies do. My friend remains there today and is thrilled with the ongoing management.

5
★★★★★

I was helping a friend house hunt and we were able to get a new place negotiated and my friend moved in very quickly with Stellar Realty. They did their homework, but didn't create unnecessary delays like some property management companies do. My friend remains there today and is thrilled with the ongoing management.

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